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Pros: Business class seats require improvement

Pros: Our plane was delayed on the tarmac in Melbourne and we then missed our connecting flight to Mildura. Virgin could not organize another flight for us so we had to hire a car to drive to Mildura. We then had to cancel our flights Mildura to Melbourne Melbourne to Brisbane because we had to return the hire car to Melbourne. I had to book new flight from Melbourne to Brisbane and was told on Thursday when I cancelled our flights for Sunday that we could not get a refund. Unhappy about the entire experience. We were going to a funeral on Friday and to see my Mother on Saturday who is dying of cancer. We had to cut our stay with my mother short so we could drive 6 hours back to Melbourne to catch our plane on Sunday.

Pros: When it was finally over!

Cons: On time, attitude of Virgin ground crew in Sydney (only one) seat were tiny and uncomfortable.

Pros: Crew member Camilla was very good with infant & mom seated in front of us, giving personal and specific emergency instructions before takeoff

Cons: Typical coach seats but that’s what we paid for

Pros: Crew very very slow serving meal.

Pros: The flight went well. The crew was accommodating.

Pros: Kind cabin crews

Cons: Be punctual

Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Cons: Bag drop was a mess in flight was great

Pros: Left on time. Clean plane.

Cons: I don't like the music that plays before leaving. I would rather silence than music which doesn't suit everyone's taste. I find it irritating.

Pros: Crew was friendly!

Cons: Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!

Pros: The crew was amazing

Pros: Always great crew but the 737-800 is too cramped for east-west flights and hardly any leg room.

Cons: Larger less cramped jet. Toilets at rear and everytime someone tried to move around a guy standing in aisle next to me talking to another passenger i got hit. After about the 3rd time i almost landed in the back of the seat infront of me. I had words and he moved. Couldnt put seat back as not enough room. Got off jet with neck cramped...got on jet via rear door after walk and wait about 10 minutes on hot tarnac with sun belting into back of the unfortunate rear seaters...hostess apologised but i felt sorry for any older/ sick people. We were cooking on a hot plate like prawns !!!

Pros: Kind cabin crews

Cons: Be punctual

Pros: Everything seemed to run smoothly and efficiently, from boarding to disembarkation.

Cons: The snack offered on board was quite small.

Pros: NYE celebration aboard, lovely staff, easy and peaceful flight