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Pros: At the check-in counter, Alieta was extremely helpful and went out of her way to assist me with a mistake on my travel visa. The flight attendant crew was superb, attentive, and friendly.

Pros: When it was finally over!

Cons: On time, attitude of Virgin ground crew in Sydney (only one) seat were tiny and uncomfortable.

Pros: The crew did well checking up on everyone regularly and the plane was comfortable.

Cons: The meal was not very good. I would have really appreciated a small snack or desert also. The crew also seemed easily irritated at times.

Pros: Our plane was delayed on the tarmac in Melbourne and we then missed our connecting flight to Mildura. Virgin could not organize another flight for us so we had to hire a car to drive to Mildura. We then had to cancel our flights Mildura to Melbourne Melbourne to Brisbane because we had to return the hire car to Melbourne. I had to book new flight from Melbourne to Brisbane and was told on Thursday when I cancelled our flights for Sunday that we could not get a refund. Unhappy about the entire experience. We were going to a funeral on Friday and to see my Mother on Saturday who is dying of cancer. We had to cut our stay with my mother short so we could drive 6 hours back to Melbourne to catch our plane on Sunday.

Pros: I got alive to my destination

Cons: Original flight was cancelled. Next flight was full. The flight I was booked on got delayed because it was raining heavy in Brisbane... No food or coffee was offered during the whole experience.

Pros: Exit row seating.

Pros: NYE celebration aboard, lovely staff, easy and peaceful flight

Pros: I just enjoy Virgin as the crew are always nice

Cons: I find the seats a little uncomfortable. But it’s possible just me

Pros: Virgin are great.

Cons: Tray was filthy dirty from previous passenger. Not acceptible amid the current Coronavirus pandemic. Paid $600 for ticket. Plane was changed to a smaller model with no entertainment system.

Cons: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Pros: Business class seats require improvement

Pros: No complaints, relatively spacious economy seats

Cons: Food was nothing to write home about

Cons: Tray was filthy dirty from previous passenger. Not acceptible amid the current Coronavirus pandemic. Paid $600 for ticket. Plane was changed to a smaller model with no entertainment system.

Cons: Bag drop was a mess in flight was great

Pros: Crew were lovely. Business class attendant was really nice.

Cons: Nothing. Great experience.

Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Cons: Very comfy seats! Quick boarding process. Nice flight

Pros: I just enjoy Virgin as the crew are always nice

Cons: I find the seats a little uncomfortable. But it’s possible just me

Pros: The seat was awesome and crew members were magnificent