Good to know
|Distance to city centre||0.5 km|
|Nearest airport||Charlotte Douglas|
|Distance to airport||9.5 km|
|"clean facilities & awesome staff."||(in 164 reviews)|
|"Perfect location from my venue!"||(in 118 reviews)|
|"Nice room, great breakfast"||(in 140 reviews)|
|"And not just the front desk."||(in 7 reviews)|
Time of year
Show reviews that mention
|bed was very comfortable||in 31 reviews|
|best hotel||in 97 reviews|
|breakfast was good||in 222 reviews|
|center city||in 29 reviews|
|championship game||in 12 reviews|
|desk staff||in 39 reviews|
|expensive for valet||in 59 reviews|
|friendly staff||in 267 reviews|
|great location||in 212 reviews|
|great room||in 6 reviews|
|parking was a little||in 92 reviews|
|right next door||in 24 reviews|
|room was clean||in 220 reviews|
|spectrum center||in 25 reviews|
|valet parking||in 187 reviews|
Regarding the issue with the mistaken charge on my credit card "we" (my Caucasian husband) were able to get it resolved and the woman who resolved it was just wonderful, I wish I could remember her name I think it was Liz. She was adorable, and so kind to both myself and my husband regarding the issue at hand. She continued to be helpful aiding in fetching our car from valet and apologizing for the wait. She is possibly the only reason we would book with Hyatt again.
They had charged us a very random charge of 366$ even though we had already paid for our room ahead of time. We expected an incidental charge of 150$ which we received without question. When I originally questioned the charge, one of the women at the front desk dismissed me and said she can't do anything about it. Then my Caucasian husband went down to question it and was able to speak to the manager which I was told was not in. I was surprised since the women at the front were of color like myself. Another thing, it was my credit card not my husband's that was given the mistaken charge of 366$.
Breakfast was excellent very clean staff was extremely nice I usually stay at Hilton center city and this has excited my expectations very clean modern room !
Location was a bit inconvenient kind of far to walk at night to the restaurants but thank goodness for door dash!
Location location location
It was all great
Perfect location to see a concert! Staff friendly!! Bed comfortable!!
Location is great, staff is always friendly.
Cleanliness this time was terrible. Doesn’t look like sheets were changed from previous guest - bed just remade - hair on pillows, makeup on pillows and sheets. Bathroom was not much better.
The Hyatt House Charlotte Center City is located right in the middle of Charlotte’s Uptown neighborhood, offering guests access to popular sports venues, restaurants, and museums. The hotel boasts 163 large guestrooms and is less than a mile from the Charlotte Convention Center.
The hotel offers both rooms and suites along with studios and residences which are perfect for long or short-term accommodations. Every room is tastefully decorated and offers a large selection of amenities for convenience to guests. The rooms feature pillowtop mattresses, large flat screen televisions, work desks with ergonomic chairs, and Gilchrist & Soames bath amenities. Guests also get access to an iron and ironing board, hair dryers, and lighted make-up mirror.
Those looking to explore the area will find great food and drink nearby. Mert’s Heart and Soul, Rooster’s Wood-Fired Kitchen, Chima Steakhouse, and Bentley’s on 27 are all within a half mile of the hotel and offer various cuisine. The attractions nearby include the Spectrum Center and its art, EpiCentre with shopping, entertainment, and dining, and Bank of America Stadium where the Carolina Panthers play.
Each morning at the Hyatt House Charlotte Center City, guest can enjoy freshly made breakfast. Chef inspired menus are rotated daily or guests can choose to create their own meal at the Omelet Bar. The H Bar is available for small bites and cocktails while the H Market is open at all times and brings groceries and hygiene options to the hotel so guests don’t have to go elsewhere.
based on 1,847 reviews
Things to know
- Spacious rooms
- Clean rooms
- Comfortable beds
Policies vary by room type and provider.
Reviews about Hyatt House Charlotte Center City
Most popular landmarks
- Spectrum Center 176 m
- North Carolina Blumenthal Performing Arts Center 0.4 km
- NASCAR Hall of Fame 0.5 km
- Discovery Place 0.7 km
- Bechtler Museum of Modern Art 0.7 km
- Bank of America Stadium 1.2 km
|Charlotte Douglas||9.5 km|
|Concord Regional||21.4 km|