Pros: nothing to like coz did not received my car. They just told me, sorry sir no more cars available
Cons: Kindly cancel the reservation and arrange full refund immediately.
31 Oct 2016
No available car at check in
Pros: They tried to work and find an alternative
Cons: There is obviously overbooking for their SUV's. Also the car terrible brakes.
29 Dec 2016
Pros: not much
Cons: I rented this full SUV vehicle but got shorted since the back seats would not fold or operate. The Avis tech tried to fix it but was unsuccessful. They promised that they will find me a replacement vehicle and replace the once I rented withing couple of hours. They never even called. I was stuck with this care for the whole week and AVIS-Beirut refused to discount the rate when I returned. It is a big ripoff operation.
Cons: I did not get the car upon landing due to the fact that the agent claimed that the reservation is not appearing on the system. I need clarification for that noting that I have paid USD 27.5 for car protection to third party insurance company.
21 Aug 2017
They Scammed me
Cons: Had to pay the full amount when I got there which I thing Kayak made me pay a partition amount. Plus!!! The made me pay an extra 500$ for deposit by card and was told that I will get it back in 14 days, I returned the car in excellent condition and did not get MY MONEY BACK!!!.