Orlando car hire

Orlando car hire

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Orlando, FL, United States
15 Dec — 22 Dec
Same drop-off
Orlando, FL, United States
Wed 15/12
Noon
Wed 22/12
Noon
Driver's age:

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Orlando car hire information

Pick-up locationOrlando
Car typesCompact, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, People mover, Standard, Standard SUV
Hire locations167
Airport locations67
Popular agenciesGREEN MOTION , Budget, NU Car, Sixt, Ace

Cheap car hire in Orlando

Economy$39/day
Compact$39/day
Intermediate$44/day
Standard$69/day
Full-size$48/day
People mover$51/day
Full-size SUV$81/day
Luxury$60/day
Convertible$69/day
Intermediate SUV$48/day
Standard SUV$56/day
Best prices found by KAYAK users in the past hours.

Orlando car hire reviews and directory

From $56/dayRated no. 1
Alamo
Most popular
Best rated
8.9 Excellent (1180 reviews)
3 locations in Orlando
Alamo
Locations in Orlando
  • 9
  • 9
  • 8.9
  • 9
  • 8.7
Recent reviews
10.0 Excellent5 Dec. 2021
Very simple and smooth process
8.0 Excellent28 Nov. 2021
Good
10.0 Excellent17 Nov. 2021
Thanks
10.0 Excellent11 Nov. 2021
Alamo had a very easy process and allowed us to pick our vehicle. We also rented car seats and that made things much easier. I was very happy with the vehicle and the overall process.
10.0 Excellent4 Nov. 2021
Great easy experience
10.0 Excellent1 Nov. 2021
Excelente servicio. Autos limpios y modernos.
10.0 Excellent29 Oct. 2021
Pickup and drop off were amazingly easy! The attendants were friendly and professional.
10.0 Excellent25 Oct. 2021
Very convenient picking up at the airport. Car was ready as promised and had a great selection to choose from.
10.0 Excellent6 Oct. 2021
Counter staff were very friendly and efficient. Very quick process. Lot attendant was waiting for me and took me to my car. I drove out of the airport approximately 15 minutes after picking up my checked bag. Check in on return was even quicker.
7.9 Good28 Sep. 2021
Gas wasn't filled up completely but I was told it was and there was garbage in cupholder in the back so it wasn't cleaned as well as it said it would be due to current COVID conditions; however, the car was in great condition and all of the staff were extremely nice. We absolutely plan on using Alamo again.
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From $47/dayRated no. 2
Dollar
6.5 Good (1004 reviews)
4 locations in Orlando
Dollar
Locations in Orlando
  • 7.1
  • 7
  • 6.3
  • 6.1
  • 6.5
Recent reviews
10.0 Excellent8 Dec. 2021
Fantastic service!! Great rental. Clean. Very satisfied and highly recommend Dollar at MCO airport.
10.0 Excellent8 Dec. 2021
Easy pick up and drop off. Great car, good price.
10.0 Excellent7 Dec. 2021
Good!
2.0 Mediocre29 Nov. 2021
Once we arrived to Dollar, they added extra charges that amounted to over $400 on top of what was the price on Kayak. They had hidden fees that were not reflected on Kayaks final price. As a result, I was not able to get the vehicle.
8.0 Excellent28 Nov. 2021
Our car was supposed to be equivalent to a Nissan Pathfinder. Maybe a Kia Sorento is same class but it was much smaller than the pic of what we thought we were getting.
4.0 Okay18 Nov. 2021
The price doubled from what was shown on KAYAK!
2.0 Mediocre17 Nov. 2021
I ended up paying $275 in add-ons on a $450 rental. These feels should be explicitly disclosed before booking. The attendant at the garage was kind enough to show me how to drop the top on the convertible, while, unsolicited, he told me his plans to set up a pop up shop in NYC selling “Let’s Go Brandon” shirts, and gun targets with AOC on them, whom “everybody hates, and “everybody wants to shoot her”.
2.0 Mediocre15 Nov. 2021
Dollar rental was the cheapest rate, so I thought. I was under the impression that upon pick up of my rental I only had to pay the remaining amount, which was the taxes. I had already paid for the car useage. I stood in line for an hour, while two employees checked people in. My turn to get my car… additional feels began to build up: Renters Insurance- Basic- $16/day or Full coverage- $33/day (They claimed that Florida doesn’t accept drivers insurance. Where other rental companies in Florida say drivers insurance does cover.) Additional driver- $16/day Toll tag- $10/day Refundable deposit- $200 (I have not been refunded yet) Luckily I only had the car for 3 days. The poor people in the line that were staying longer and getting surprise charges. The employees didn’t even check my insurance card. They were interested only in my credit card. I won’t get from dollar rental or thrifty again. Returning the car was confusing. You just pull up and leave the car. We were worried that they wouldn’t scan our car in on time and charge us more. They said they would send a confirmation email. But never did. I am glad kayak found us a great rate but the company we got the car from was shifty. And gouged and took our money with crazy additions.
6.0 Good15 Nov. 2021
DIDN'T LIKE: Standing in line for nearly ONE hour waiting to confirm my information, swipe my card and get my vehicle assignment. TWO customer service associates TOTAL! Two! Why don't you jokers have that nifty "skip the counter" thing? Your prices are great BUT your customer service is horrendous. LIKED: The vehicle, the easy drop off and the kindness of the pick up and drop off associates. Get it together at your MCO counter and please don't use a shortage of staff as an excuse because every other rental agency had numerous associates banging things out like clockwork.
4.0 Okay15 Nov. 2021
The location of pick up and drop off is good and the people working in the parking lot are friendly. The bad part is the people working inside the counter. They don’t care how long customers have been waiting for even in the midnight and keep on selling optional items, such as free gas fill return, full coverage insurance etc to each customers. They have too much room to improve customer experience.
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From $34/dayRated no. 3
Fox
5.5 Okay (1003 reviews)
1 location in Orlando
Fox
Locations in Orlando
  • 5.7
  • 6
  • 5.4
  • 5.2
  • 5.6
Recent reviews
4.0 Okay6 Dec. 2021
The first car they offered had a faulty key but they corrected that by offering a different car, so that was OK. The site is a 10 min drive away and the driver not real helpful. The biggest complaint is they said, “you don’t need to fill the gas tank when you bring in the car because our gas is only $3.24 per gallon.” I had about 3/4 of a tankful when I returned the car and they charged me for a full tank at $3.35 per gallon. Nothing had been said about pre-paying for the gas or that I should bring it in empty! That was a $40 “extra” I didn’t appreciate.
2.0 Mediocre5 Dec. 2021
We were charged 1 amount when I rented the 2 suvs and then when we went to pick them up they charged us $282 more per suv. All of this should be told to people up front and then the $80 per suv for tolls is optional but they stated that every road in Florida is a toll. I am not from there so we got taken on that also.! I would NOT rent from them again!
10.0 Excellent4 Dec. 2021
Everything was better than expected using Fox for the first time. I will use again.
10.0 Excellent22 Nov. 2021
Overall very satisfied with the Fox operation, but travelers should be aware that pickup/drop-off location is about 15 minutes from airport. One must allow sufficient time at drop off for plane departure time.
2.0 Mediocre21 Nov. 2021
Was really disappointed in the customer service and sales pressure when picking up the rental car. The sales girl was extremely rude.
2.0 Mediocre20 Nov. 2021
Was told I needed toll booth pass to pay tolls. Told the man I think there is only two going to universal blvd and two back and two years ago there was cash lanes. Told me they now need the toll pass other wise it would be toll plus 15.00 for each violation. Purchased the toll both pass for five days knowing I was going to go through two there and two back but still thought it was to much to pay. Well, there was only one toll booth and there was a cash lane there and back from universal blvd. They did remove that extra charge for toll pass when talking to a person inside. I did tell the person it isn’t right to tell a customer you need something when you don’t and when telling the person we’re your going and they know there is a cash lane and they still tell you need it. Will never rent a car again from FOX. Plus the car was had dents, scratches, dirty in side and out. Smell inside was either cleaning chemicals or pets just had to roll down windows.
2.0 Mediocre18 Nov. 2021
this rental car left me without a car, I call days before my trip to request a car seat and let them know that my flight arrive at 11:50 pm, and they did not mention anything about their close at 12:00 a.m. I had about 45 min. tried to get customer assistance by phone but they do not have any kind of way to assist me. I don't receive texts or call to let me know they go to close. I do not have more choice to make a new deal with Alamo rental car, those guys solved my situation y 10 min. and get a great service from them. I'll not any more rental cars with this company, now I will try to get my refund from the $40 from insurance in advance. If you need more detail please contact me by email.
8.0 Excellent15 Nov. 2021
Vehicle pickup and drop off was off-site, requiring a shuttle. Everything else was excellent.
4.0 Okay8 Nov. 2021
The way the person at the counter treated us. She was rude. Wanted to sell us a insurance that we didn’t want. Pretty bad experience with that, not renting again with them.
10.0 Excellent8 Nov. 2021
Great customer service
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Rated no. 4
Enterprise
8.2 Excellent (708 reviews)
16 locations in Orlando
Enterprise
Locations in Orlando
  • 8.4
  • 8.4
  • 8.2
  • 8.1
  • 8.1
Recent reviews
10.0 Excellent11 Oct. 2021
The service good employees are very friendly ready to help you
10.0 Excellent20 Sep. 2021
Made a reservation for a SUV and there weren’t any when we picked up so they gave us an extended SUV, no questions asked. Manager was very friendly and accommodating
10.0 Excellent11 Sep. 2021
The was good enjoy ride
5.9 Okay21 Aug. 2021
The drop off was poor
10.0 Excellent15 Aug. 2021
I wish Enterprise was more affordable. By far the best car rental place for everything but the price.
1.9 Horrible9 Aug. 2021
Price increase from $98 to $118.
10.0 Excellent10 Jul. 2021
I booked the reservation at the wrong location and went to the Enterprise at the MCO airport in Orlando. The lines were really long, but agents from other counters jumped in to help. The Enterprise agent was friendly, helpful and genuinely cared about my situation. He located a vehicle that was the same class that I reserved at the other location. Checkout and return were fast, and everything in the price and contract were clear. The Toyota Rav4 was excellent, great gas mileage and clean. Will book through Enterprise again.
10.0 Excellent2 Jul. 2021
Car was cleanPrice very high
8.0 Excellent27 May 2021
Yes the staff was excellent. Professional as well as joking made you feel at ease as they took 700 and change from you for a weekly rental . You might as well visit NY for those prices thats ridiculously high and reward points and history of rental ment nothingThe price ,The deals, The cleanliness of the vehicle ,The maintenance of the vehicle . The steering was off as well
10.0 Excellent19 May 2021
it was easy and quicknothing
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From $49/dayRated no. 5
Sixt
7.5 Good (551 reviews)
4 locations in Orlando
Sixt
Locations in Orlando
  • 7.9
  • 7.9
  • 7.4
  • 7.3
  • 7.4
Recent reviews
7.9 Good4 Oct. 2021
Everything was great , price high but due to the times!
2.0 Mediocre2 Jul. 2021
Staff was good, but they charge me twice, i need refund for 1payment.
10.0 Excellent28 May 2021
The Staff was great, the process was very fast both pick up and drop off.The car could have been cleaned a bit better as we found a used wipe on the floor and some food on the shifter boot.
2.0 Mediocre10 May 2021
We didnt understand that when the car we rented wasn’t available, that the car offered was going to cost us another 790.00. We paid 1200.00 to rent a car for less than 48 hours. We spent the total of 2.5 hours in this car. I am just so upset and feel taken advantage of. We were promised $250.00 back on our credit card and have not seen that yet. I would be fine with paying $400 dollars for the car, but 1200.00 is absolutely ridiculous and robbery.
8.0 Excellent5 May 2021
Staff was helpful!Long wait time on phone.
2.0 Mediocre3 May 2021
Drop off was fine at the airport. Car was clean.Agent at the desk was rude and condescending. Was not customer friendly at all.
2.0 Mediocre1 May 2021
They didn't honor my reservation
2.0 Mediocre20 Apr. 2021
They redirected the location for the car and then would not allow a cancellation or refund. Charged entire 3 day rental even though we contacted multiple times and could not use the car. Fraudulent
10.0 Excellent12 Apr. 2021
The entire experience was smooth and easyThe cost was pricey. But considering the time of year it's understandable.
2.0 Mediocre2 Apr. 2021
The rental place was closed, we never got the car, called no answer, horrible experience
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Rated no. 6
E-Z Rent-A-Car
7 Good (255 reviews)
1 location in Orlando
E-Z Rent-A-Car
Locations in Orlando
  • 7
  • 7.2
  • 6.8
  • 6.9
  • 6.9
Recent reviews
5.2 Okay2 Jun. 2020
The car really dirty With dog's hair all over and even what it seemed to be dog's puke.
6.0 Good28 Apr. 2020
If there was no extra charge for toll road
9.6 Excellent25 Mar. 2020
Message for taking a break on the dash just kept going off every 15 minutes. Equipment issue?
4.0 Okay1 Jul. 2018
too expensive
8.0 Excellent15 May 2018
Good priceIt was the cheapest place to get a van. Pick up line took some time but it was also the busiest car rental company In the MCO airport. vehicle was clean. Staff was fine. No issues just took some time. Even if you prepay be prepared to give an additional deposit once you arrive.finding the actual vehicle was tricky and took some time but I’m guessing since it’s newer to the airport they had to stick them upstairs.
4.8 Okay10 May 2018
Sneaky Toll FeesWhen we picked our car up, we were told that we would be ok without using the toll transponder they try to 'add on' for some ridiculous amount per day as long as we had plenty of change and paid all the tolls....well, it would have been good to know there are some CASHLESS tolls in Florida...i.e. places where you CANNOT pull into a slower lane and pay cash ...where you MUST have a transponder to pay....so, we got a bill a few months later for $26 - the $1 toll we 'missed' plus a $25 admin fee! I called and complained and they did 'cut it in half' and so, we paid $13.50 for our $1 toll but it was very annoying and seems pretty shady. I'm sure they're making a mint off of all these 'admin fees'.
5.6 Okay9 May 2018
Mislead with final charges.Easy to handle. Good gas mileage,Agent mislead with final charges. Agent said what final charge will be when returned with deposit/ what I had already paid to reserve the vehicle credited back to my card is incorrect. When he explained charges 3 people in my group heard the same thing but obviously they can charge you what they want after and I have no prove of what he said.
10.0 Excellent17 Apr. 2018
EZ rental carsWalked right up to an agent at the counter after picking up my bags from baggage claim. Signed paperwork and was heading to the garage in about 10 minutes (I had prepaid for the car online ahead of time). When I got to the garage, walked right up to the agent there and he handed me the keys to my car which he point to right behind me. We loaded up and rode off. When we returned to the terminal to return the car and head home, we pulled up in line and there were agents there and ready to take the car as soon as we pulled up. She walked around the car and asked if email receipt was ok, which I said was fine. Receipt was in my inbox minutes later. I liked that EZ/Advantage Rent A Car is now in the MCO (Orlando, FL) Airport terminal. They used to have a shuttle to take you to an offsite location, which was fine, but I used them twice and pickup seemed to take forever both times (one time they did upgrade me to help compensate for the wait). Overall the staff have always been friendly and I have gotten nice cars from them.Their rental pickup/drop off is in the public section of the MCO garage, so it was a little ways away from the rest of the rental vendors, but there were plenty of signs pointing you where to go.
8.0 Excellent11 Apr. 2018
I'm not an experienced traveler, so I did appreciate that EZ was in the garage right outside the terminal and getting on the road - after finding them in the garage - was simple and smooth.There are two sets of elevators and some poorly labeled elevator stops. The "P-1" and the "R-1" looked similar and I wasted some time and patience getting it right.
8.0 Excellent3 Apr. 2018
Pick-up a challengeThe car itself (a brand-new Mitzubishi compact SUV) was very nice to drive and perfectly clean. Great gas mileage.It may as well have been off-site to pick-up at Orlando airport. It was really confusing finding their cars.
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From $64/dayRated no. 7
Avis
6.7 Good (222 reviews)
15 locations in Orlando
Avis
Locations in Orlando
  • 7
  • 7.2
  • 6.6
  • 6.5
  • 6.7
Recent reviews
2.0 Mediocre27 Nov. 2021
Very unorganized & very disappointed that we made a reservation but don’t have access to it. Got screwed last min had to force to go else where. It was meant to be, never Avis again.
2.0 Mediocre14 Nov. 2021
They didnt have the car
6.0 Good5 Nov. 2021
More attendees at there locations
1.9 Horrible18 Oct. 2021
the rental was pick up at 10:50am and returned the following week at 1:55pm so an entire day was added to the price for the 3 hours. i am trying to dispute this
3.9 Mediocre16 Oct. 2021
There was only o e person working at the office so paying for the rental and getting the keys to get I. The road took over 30 minutes. The the inside of the car was filthy and the a/c smelled like old rotten food and body odor. To round out a all around poor experience when I went to the office to drop the car off at 9am the employee that was supposed to be there 8am was a no call no show and there was a line of people that had been waiting for over a hour. I had to leave and come back and just barely made the cut off for my return deadline.
3.9 Mediocre8 Sep. 2021
The location I had to pickup and drop off … will never happen again!!! The worse customer service. Rude, disrespectful, and ungrateful would not listen to me !!!! Just gave me the keys and here. Told me if I don’t like it find another place 🤔 but one has a SUV available.
7.9 Good2 Aug. 2021
Was surprised at the additional $65 to add a driver fee!!
1.9 Horrible24 Jul. 2021
We had a vehicle with a sticker. And shakes at 75 mph
1.9 Horrible19 Jul. 2021
The final amount was different, they blocked more money than I had to pay and the end it was more expensive than the rate What I chose. Total amount was $ 543 and they took out $ 721. Then they charged another $ 186. I never knew what ‘s it for. Very bad. Next time i’ll choose another rental company
10.0 Excellent7 Jul. 2021
Give them 10 across the board. Staff was great an efficient on getting you out and receiving back the vehicleNothing really. The location is right off the turnpike so great for local pickups or are traveling business we have so much of in Orlando
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From $57/dayRated no. 8
Budget
6.6 Good (729 reviews)
10 locations in Orlando
Budget
Locations in Orlando
  • 7
  • 7.2
  • 6.5
  • 6.3
  • 6.6
Recent reviews
6.0 Good7 Dec. 2021
To be more clear about the pricing details.
10.0 Excellent30 Nov. 2021
Budget staff was friendly, clear and helpful. The car was clean, nice scent and handled well.
10.0 Excellent30 Nov. 2021
Really easy to get the car and get going
10.0 Excellent16 Nov. 2021
Customer service was great and friendly and helpful.
10.0 Excellent16 Nov. 2021
Liked Cleanliness of car. Since Orlando Florida is beachy area, inexpensive floor mats would have been nice to shake out the sand.
2.0 Mediocre14 Nov. 2021
I prepaid 275 this is what I expected to pay at the pick I found out that the fact I had already paid was worthless and they charged me 650 for a 275 rental I had already paid for I will never use them again a total scam
8.0 Excellent9 Nov. 2021
Good: Fast, Efficient, late hours (airport) Dislike: High fees, attendant complained that i didnt have a mask on (i was dropped off and forgot one...to which i asked for one and she said they didnt have any) I understand its a federal mandate...but I pointed out that over half of the other attendants that were servicing the desk had their masks not only below their noses...but below their chins. She quickly let it go. The vehicle had a low PSI warning and was showing 23 PSI on the dash. pointed it out to the check out and they said it was most likely due to the chilly weather. It was not. It was definitely low for my entire trip down to west palm. No biggie....... I would hope that if I requested another vehicle that they would have obliged. Overall: happy with the experience
2.0 Mediocre9 Nov. 2021
They overcharged me $100 and I dropped the car of 24 hours early. They said the computer would adjust the charges and they ended up charging me more than I was originally quoted even though I gave it to them a day early. Crazy if you ask me especially since I paid an extremely high rate to begin with. I won’t be using Budget again.
10.0 Excellent5 Nov. 2021
It was fast and the return in ST Pete was awesome! And very convenient!
2.0 Mediocre1 Nov. 2021
First car very bad mechanical condition Counter people very rude
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From $41/dayRated no. 9
Hertz
6.4 Good (807 reviews)
23 locations in Orlando
Hertz
Locations in Orlando
  • 6.8
  • 6.7
  • 6.2
  • 6.1
  • 6.3
Recent reviews
10.0 Excellent2 Dec. 2021
Ease of pick up & return
2.0 Mediocre23 Nov. 2021
Misleading!! We reserved a Jaguar SUV, looking forward to it and we got a BMW 5-series sedan (not bad, I know, but still.....not what we were expecting). The BMW's passenger side window is not working, we had to get another one, this time, a Cadillac SUV. C'mon! From Jag to Cadillac..........Bad experience!!
10.0 Excellent22 Nov. 2021
Fast and easy pick-up and drop-off. Friendly staff. And at MCO, so much easier than trying to drive to arrivals and departures.
8.0 Excellent18 Nov. 2021
Car was just the right size. Car was old, beat up, high mileage
2.0 Mediocre16 Nov. 2021
My credit card was compromised between making the reservation and picking up the car (about two months). Hertz didn't want to honor the prepaid amount and wanted to charge an additional $500 for the rental. They claimed not to have received the money up to the point I pulled up a statement on my phone showing they were paid directly. It took an hour and a half for them to honor what we had prepaid. I'm sure people have their credit cards compromised all the time. The delay in time made us basically miss the rehearsal dinner for our sister's wedding.
10.0 Excellent14 Nov. 2021
Everything was great…
2.0 Mediocre24 Oct. 2021
Requested a new Pathfinder with options. Was given a tired old Sorrento with no options, no navigation, not even an electric driver's seat. Had a $79 charge added on before I took the car to cover a full tank of gas when returned. Asked if I could top off the tank myself but was told no, that it was cheaper for them to get gas than I could. Only had the car for 3 days. Returned it with 3/4 of a tank of the original gas. The person checking it back in said that I did have the option to fill the tank myself. Nice job, Hertz. That's the way to make a little something extra off of unsuspecting travelers. Never again. I will rent a tired old donkey rather than go through you!
10.0 Excellent20 Oct. 2021
No issue it was easy pick up and go .
3.9 Mediocre12 Oct. 2021
The agent was friendly but tried to talk me into a BMW, I rented what I thought was best for us. Did not get the car we rented on line. Paid in full in advance. The car was all scratched up dented and the front bumper was hanging off the right side. So we took pictures before we got in so we would not be accused of doing it. Got to the checkout booth and gentleman was very friendly but had to show him the bumper and he had to right it up. The car road very rough.
1.9 Horrible11 Oct. 2021
Will never rent from hurts again! They did not have a car they promised, had to stand in line for way too long, and the car I got felt old and broken down. And when I tried to reach out to them for clarification and help, I got no response!
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From $40/dayRated no. 10
Advantage
6.3 Good (378 reviews)
1 location in Orlando
Advantage
Locations in Orlando
  • 6.6
  • 6.8
  • 6.1
  • 6.1
  • 6.3
Recent reviews
2.0 Mediocre1 Nov. 2021
Not at the airport and not great customer service.
3.9 Mediocre15 Oct. 2021
They charged me hidden fees for declining their insurance, didn’t tell me about it
5.9 Okay14 Oct. 2021
Not charging for the tolls Car wasn’t very clean Not getting the car we rented giving us a totally different car Wasn’t very happy with them
1.9 Horrible20 Sep. 2021
We booked a car with them for 11:00 pick up and their website said they are open u til 11:59. We got to the shuttle at 11:01 and the bus driver said they closed today at 11. There was a bunch of people stuck in an airport because they decided to close 1 hour prior to their actual closing. Horrible.
1.9 Horrible14 Sep. 2021
The price quoted on line was missing what the rep called “mandatory insurance in Florida”, which nearly tripled the price of the rental. Not a professional way to handle customers to surprise them with a giant price hike while they stand at the counter.
7.9 Good24 Aug. 2021
Stood in line for about 10 minutes before being taken care of, associate was on his cell phone and didn't even check vehicle with me for any damage. Asked for directions and said he wasn't familiar with area, would have been nice to have been more helpful.. Vehicle was good, bigger than expected but very comfortable..
1.9 Horrible24 Aug. 2021
Don’t rent from them!!! A mess of a place! There’s no other way to describe it. The first car they gave me it was nasty. They exchanged it for a much better one. The person checking you out when returning the car took about 20 minutes to come. He told me everything was good but didn’t give me paperwork to proof I had returned it. He told me to ask for it inside. The employee at the desk told me I had to wait for an email and refused to give me any paperwork. She assured me and promised me everything was going to be okay. Over three hours later I get an email showing I had returned the car three hours late. I had taken pictures of the car and the place when I was there…just in case something was to happened. I have been trying to contact them for a week and still no call back from the manger.
5.9 Okay22 Aug. 2021
Kayak has the wrong address, we went to the address listed on our confirmation and they had moved so we were left without a car and in the wrong place
1.9 Horrible16 Aug. 2021
The car smelled like smoke and the seats were stained. The vehicle did not look clean, especially for being in the middle of a pandemic. I have never rented a car that looked that bad, when my husband mentioned the state of the vehicle he was told he can pay to upgrade. We will never use this rental car service again.
1.9 Horrible1 Aug. 2021
Honestly awful. The car was not the car ordered, was filthy, stained and smelled like mildew. When I got there I was there for over an hour. They said to write my name on a sheet of paper and they would call me up. I notice people that were there after me getting taken care of first as they would just walk up to the window. I go up to see what’s going on and my name was already scratched off the sheet of paper. They are also not at the airport. You have to ride a shuttle to get to them which takes 20 minutes to pick you up and then another 10 min drive on top of the hour wait. Then they add charges once you are there so the price advertised isn’t even accurate. I will never use them again.
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From $53/dayRated no. 11
Thrifty
6.1 Good (836 reviews)
4 locations in Orlando
Thrifty
Locations in Orlando
  • 6.8
  • 6.7
  • 5.9
  • 5.8
  • 6.1
Recent reviews
8.0 Excellent6 Dec. 2021
The car was clean and in good condition. We were able to pick it up right at the Orlando Airport without having to shuttle anywhere which was great. My only complaint would be the gentleman at the counter was very pushy. He added on an insurance plan that was over $400 more than I planned on paying and was very evasive when I asked about it. He also tried to add on the Sunpass for the tolls, which would've been almost $100 (we had the car for 10 days so that was the price for 2 weeks I think) and wouldn't give me any other solutions. The tolls ended up being less than $20 but we did have to stop into Walgreens and get our own Sunpass. The car was good but the service made me wish I had rented through another company.
4.0 Okay1 Dec. 2021
The price of rental was very expensive. Was charged for fuel on return even though we filled it up just before arriving at the airport. Not happy with this car rental this time.Always have your rental but won’t in the future, lots of added extras. Was quite 1600 ended up paying nearly 2800. Not a happy customer.
2.0 Mediocre22 Nov. 2021
Charged additional insurance. Didn't notice until I dropped off car and received receipt. Called the next dat but was told I had signed the agreement and nothing could be done. Beware!
2.0 Mediocre14 Nov. 2021
No comment
2.0 Mediocre4 Nov. 2021
this toll bullshit is ridiculous, and making it hard to log on to pay a fantastically high fee for a 75 cent toll is so annoying I am finding it hard to deal. Really makes me have contempt for Thrifty.
2.0 Mediocre1 Nov. 2021
We canceled the reservation and made other travel arrangements because the wait at MCO was literally hours and we had appointment in the afternoon. There was only one agent at first, then after about 30 minutes- with the line barely moving-another agent arrived. This didn’t have an immediate effect so we gave up.
6.0 Good1 Nov. 2021
Add on charges nearly doubled the quoted price.
2.0 Mediocre24 Oct. 2021
There was a warning of 'low tire pressure' when we began to travel with the rental. We tried to contact the emergency number on the Thrifty contract that we were given, with no success. When trying another number and sending a text message as instructed, we never received any response in return.
8.0 Excellent18 Oct. 2021
Waiting time to pick up car was long.
10.0 Excellent18 Oct. 2021
Thrifty was able to Provide us with a car that fit all of our travelers as well as our luggage for less than other rental companies. I highly recommend Thrifty!
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Rated no. 12
Payless
6 Good (236 reviews)
5 locations in Orlando
Payless
Locations in Orlando
  • 6.3
  • 6.3
  • 5.7
  • 5.6
  • 5.9
Recent reviews
10.0 Excellent6 Dec. 2021
Nothing
8.0 Excellent30 Nov. 2021
The car should not have been in the active rental group. Stone chip in the fron wind shield on the passenger side and also there was an issue of deflated tires - I had to stop and fill the tires to correct pressure. Other than that< the car was fine. i did not apprecciate being charged for and extra hour when I had the car back before 1:00 pm.
10.0 Excellent27 Nov. 2021
Signage for dropoff at the airport could have been better- we had a difficult time finding the dropoff spot. It would have been nice to have some instructions as to how to use the radio- it took us days to figure out. The car wasn't very clean inside.
6.0 Good18 Oct. 2021
I understand that the workers are stretched thin now a days,this plandemic is a bit much and very taxing. I was treated well by the front line staff doing the best they can under the circumstances. The hotel front desk person said "customers have to request the room to be cleaned or if any thing would be needed-other than that the rooms get cleaned every three days?
7.9 Good9 Oct. 2021
We had an airline change that put us at our destination later than planned and made me worry about a late pick-up. I called the Payless desk directly and the took care of me with no problem. The customer service was great!
4.0 Okay12 Jun. 2021
NothingGive me the car I paid for. First they said they couldn’t accommodate the deposit on my card (lies they Could and did in the end) then I paid for a Yukon or a Denali, they gave me a 12 person passenger van. I had this reservation PAID COMPLETELY for over 3 months AND still got sh*tty service.
2.0 Mediocre9 Jun. 2021
Nothing at allThey never answered the phone in order for us to extend the rental and when we went to drop off the vehicle the office was closed.
6.0 Good22 May 2021
Drop off person - mon helpful, non communicative - did not provide receipt or confirm email on acct - grumpily older woman that clearly did not like her job
6.0 Good3 May 2021
Prices were jacked up mich higher than normal. Staff offered me a small SUV over the sedan I originally reserved but it turned out to be a lousy bumpy ride, intolerable at highway speeds due to the vibration at 75mph and greater. On the plus side, it didn't break downCleanliness. I had to hit my breaks hard once and trash slid out from under the passenger seat.
10.0 Excellent22 Mar. 2021
The staff was friendly and there was no line, even during a busy day at the airport.Finding the car in the garage was a bit confusing.
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Rated no. 13
Economy Rent a Car
5.4 Okay (286 reviews)
1 location in Orlando
Economy Rent a Car
Locations in Orlando
  • 6.2
  • 6
  • 5
  • 5
  • 5.3
Recent reviews
6.0 Good22 Nov. 2021
Rental car was older with a lot of miles. also was very worn and had a bad smell
6.0 Good18 Nov. 2021
Car had air conditioning problems
4.0 Okay7 Nov. 2021
Economy rent a car is like a a budget airline. They offer the cheapest price as bait, but there are catches and fees for everything. Rental fee for entire period is paid upfront. No refunds if you return your car soon. If you use your own insurance, they will keep a $500 hold on your card ("to pay for repairs" - they failed to explain what this means because they take your insurance details already, and deductible is charged by your car insurance company to you). If you decline this $500 hold, they charge $8/day. Additional drivers are a daily fee. There is no walk-around inspection of the car. I was told to take pictures using my cellphone camera, and if there are damages found at time of return, they will rely on the timestamp of the pictures. I was scared because the car I was given has a number of scratches and bumps all around. When I returned the car, no one talked about the existing scratches and they returned my deposit (phew!). Throughout my rental period, I was a bit scared of losing all or part of my deposit, but it checked out already.
4.0 Okay31 Oct. 2021
In Orlando, note that the "airport" pick up is not at the airport, it's offsite. So ride a shuttle, but unfortunately Economy does not seem to have frequent shuttles, we waited about 30 minutes while other car companies were coming and going. We called twice, until finally got a shuttle to come. This was around noon, so not an unusual hour. Then they did not have the size or type we reserved - SUV. We got a tiny compact, which is exactly what we were trying to avoid by renting an SUV. The company gave us a "small" discount because they didn't have the car we wanted - but still charged the SUV price less the $10 discount for not having the right car. In other words, they charge you for a large car, give you a smaller one, and refund a few bucks but you're still paying more than the economy reservation would have been. The car had 80k miles and was covered with scratches and dents, running with the check engine light on and the windshied wipers were so worn they were ineffective. At least any additional dent would never be noticed on this car. Last visit with Economy Rental.
2.0 Mediocre19 Oct. 2021
the sales rep lied about the toll device despite my repeated asking about getting on the toll road. I was not staying in the orlando area. He bold faced lied that I had to have an eze pass to get on the road.
4.0 Okay19 Oct. 2021
It was a cheap rental. The car was a few years old with a good amount of miles. The shuttle van driver thought he was racing in the Daytona 500. The warehouse they operate out of looks like a chop shop with crunched up cars out front and tons of car parts inside in the corner. The staff seemed tired of working and weren’t very personable. But, I got a car rental for cheap so I guess you get what you pay for.
1.9 Horrible9 Oct. 2021
The car was incredibly dirty (stains everywhere). It was a non-smoking car but had smoke smell in it. Pick up and drop off went very smoothly though.
10.0 Excellent29 Sep. 2021
It was quick the check in process, the car was clean and in perfect condition. The return process more quick than anyone.
3.9 Mediocre28 Sep. 2021
Mostly chose Economy since I was arriving after midnight and none of the major companies were available that late. I also rented the car thinking I was paying about $43 for my 3 day trip. When I arrived at Economy (which there should have been more clear directions that I would need to take an airport shuttle to the Economy lot), that $43 changed to about $93, between adding the travel protection (which was a minimal fee, considering I would otherwise have to put down a hefty deposit) and having the Sun Pass for 3 days, it wasn’t awful, I just wish there was a bit more of a heads up. The staff was okay, the drop off experience was much better than pick up. Drop off was super quick and easy. There could’ve been more clear direction about their covid protocols during pick up. Overall, not bad for the brief time I was down, value was pretty good. Don’t think I would use the service again unless I was down for another very brief trip.
1.9 Horrible3 Aug. 2021
budger the worst
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Rated no. 14
Ace
5.2 Okay (578 reviews)
1 location in Orlando
Ace
Locations in Orlando
  • 5.4
  • 5.6
  • 5
  • 5
  • 5.3
Recent reviews
4.0 Okay24 Nov. 2021
Could not locate. Should specify on the site when the pick up is not onsite at the airport. Thanks!
2.0 Mediocre17 Nov. 2021
Very difficult to cancel a reservation or communicate with anyone when you need assistance.
2.0 Mediocre6 Nov. 2021
Mal servicio al cliente al momento de rentar el vehículo. El vehículo tenía mala alineación
6.0 Good4 Nov. 2021
Overall, my experience was just okay. Had to wait 30 minutes for airport shuttle to be picked up and taken to ACE location. Many other off-site car rental companies picked up twice during the time we waited. Also, reserved a mid-sized car but was given a Toyota Corolla, I should have said something at the time but a Corolla is more of a small or compact . Other than that rental was good.
2.0 Mediocre25 Oct. 2021
The staff was friendly but not very quick! Huge line up when we arrived...only 2 people actually working, 3 others were wondering around the office it took well over an hour and a half to get our PRE BOOKED, PRE PAID rental....car was pretty beat up! grab handle was missing, needed a front end alignment and passenger door wouldn't open more than it did open, I called the next morning after picking it up and told them it needed an alignment thinking they may have exchanged the van for us - but nope! using the highway every day going to the parks and attractions was a shaky experience and it wasn't from the crazy drivers or traffic! Don't get me wrong,,,,it did the job but I don't think I would book through them again. The shuttle driver was amazing, courteous and entertaining!
1.9 Horrible18 Oct. 2021
False statements from counter personnel
1.9 Horrible29 Sep. 2021
2 hour line for process to pick up.Car has major mechanical issues and probably was rerented.
7.9 Good13 Sep. 2021
LONG wait for airport shuttle to pick up car 7/12/21 (not busy holiday time). Other off-site car rental companies had shuttles running more frequently. Return shuttle back to airport was timely.
1.9 Horrible8 Sep. 2021
Ace never showed up to pick us up from the airport had use another company. Horrible company will never recommend or use them again.
1.9 Horrible11 Aug. 2021
This is a ONE STAR business . Don't we deserve better ? YES you do. Don't be fooled by their low rates because you will get what you pay for. Just look at their cookie cutter replies to our feedback. Other than being told I can easily remove my insurance if I found I don't need it, it was a business I "would" have used again because the staff was actually nice. Don't disregard this one star rating just because you like their rates and you think you will be saving money, this rental company will cost you more than you think. I would have been better off with an uber. It would have been cheaper than renting this car. I was told I could remove the insurance if I found I didn't need it. Ten minutes after leaving the rental center I had called to remove the insurance because my insurance agent confirmed that it was not a good coverage and I was fully covered under my own insurance. After calling and being transferred to three different people, I was told that it would be updated on my file and a confirmation email and receipt would be sent. Days passed and I called to follow up on my missing updated receipt, I was told it was taken care of and that I would get the email later that day confirming my change. Car was returned today and guess what?? My confirmed changed was never taken care of and I'm paying for insurance I didn't need . DO NOT TELL renters that they can remove coverage if it's not true . Lesson learned - use uber and trust that a one star business is one you should just scroll past. DONT do it, keep on scrolling or just use uber . I hope the money they charged me is a small portion of the business they lose from my warning to others.
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From $24/dayRated no. 15
Easirent
4.5 Okay (237 reviews)
1 location in Orlando
Easirent
Locations in Orlando
  • 4.8
  • 5
  • 4.3
  • 4.3
  • 4.7
Recent reviews
10.0 Excellent5 Dec. 2021
Easirent has good people that work there. Quick and laid back crew. In a decent part of town and easy to find.
2.0 Mediocre28 Nov. 2021
Terrible. When we showed up at Orlando airport, we went to the shuttle pickup area and waited 45 minutes for a shuttle. One never appeared. Other companies' shuttle came and went, and we never saw Easirent. We tried to call the local branch, but the line never picked up, it just rang and rang. Ended up booking another company at the airport counter. Never again.
4.0 Okay19 Nov. 2021
Once I finally got to the rental office via shuttle, there were 2 agents at the desk and each of them were already waiting on customers when I walked in with no one waiting. Yay, I thought, this will be quick. Wishful thinking. I listened while the gentleman at the counter used fear tactics to talk his customers into purchasing options that they clearly didn’t want. It was hard sales tactics at work. Thankfully I was fortunate to be called to the counter by Ibis(?), a true professional. As I overheard the other Sale person tell his customers they must provide their insurance declaration page, I pulled mine up on my phone and was ready when asked. She looked at it without comment and proceeded. No fear tactics there. When it came to the EZPass, I hesitated because I would only be passing thru told on the way to/from the rental location. She kindly offered me a small discount which I accepted gratefully. Let’s talk about the car. The interior of the car has not been cleaned well beyond vacuuming. The windows were dirty, and the upholstery was severely stained both front and back. That was disappointing. I would have requested that at least wash the windows, but it was late at night. Thankfully the return was much easier and less stressful. The gentleman at the counter (not the same one from pick up) was kind and courteous. He waited on me immediately, instructed the shuttle driver to stop and wait for me, and got me on my way. Thank you for that. Would I rent again? Possibly…but I certainly hope the pick up experience is better, save for the woman who waited on me.
8.0 Excellent19 Nov. 2021
No frills. Good service.
2.0 Mediocre16 Nov. 2021
The website should list the estimated full charge. I was charged about $150 extra from the price online because of insurance and other fees that I had to pay for.
2.0 Mediocre15 Nov. 2021
The car smelled like marijuana which I immediately exchanged. I can't express in words how much I dislike that smell. I booked with you because it said all car were non smoking. The counter person was nice, friendly and apologetic.
2.0 Mediocre13 Nov. 2021
Waited almost 2 hours to get the car. Never again.
2.0 Mediocre11 Nov. 2021
I booked a car with Kayak for $ 277 and ended up paying 660. I could have rented a better and cheaper car. Poor customer service, little variety of vehicles to choose from. An impoverished place to rent.
4.0 Okay10 Nov. 2021
Great price. Car smelled horrible.
2.0 Mediocre9 Nov. 2021
Didn’t like much… shuttle was very late, Checked in online but had to check in again at the counter, reviewed the car and while loading they swapped cars because the original was sold… low tire pressure/door was damaged badly… drop off was inconvenient - open at 6am but had a 7am flight so we had to arrange for car service
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Rated no. 16
NextCar
4.3 Okay (132 reviews)
1 location in Orlando
NextCar
Locations in Orlando
  • 5
  • 4.8
  • 4
  • 4.2
  • 4.2
Recent reviews
6.0 Good4 Dec. 2021
Drop off at the time we went and Location is very scary in the middle of no where
2.0 Mediocre26 Nov. 2021
Nothing. Very poor experience. The retailer should not be on kayak. I’ve never had any issues with a retailer until this trip. Next Car on McRoy road in Orlando should be looked into. Horrible reviews, horrible service, bad vehicles.
4.0 Okay20 Nov. 2021
First, the instructions for pick up are not clear. I called the phone number and had to wait 30 minutes to talk to someone and 20 more minutes to be picked up. No where on the instructions did it say that we needed an insurance declaration page. Having to get the page from my car insurance company caused another hour delay. Our flight landed at 1 and it was almost 4 by the time we left with our car.
2.0 Mediocre19 Nov. 2021
Customer service of next car is really bad
2.0 Mediocre1 Nov. 2021
Do not rent from this place. This was the dirtiest car I have ever rented, it pulled to the left and the front end shook, the radio didn’t work and every panel on the car had a dent. The windshield was so dirty I could barely drive at night. I have a major insurance carrier they wouldn’t accept so I was forced to buy insurance I didn’t want or need. The people that work here don’t care about their jobs and are rude. I’ll be disputing this charge on my credit card. Do not rent here.
1.9 Horrible13 Oct. 2021
This place will charge you tons of unannounced fees and the customer service is very poor. Stay away!
1.9 Horrible1 Oct. 2021
Had to wait an hour on heat for a pickup even though pickup time was fixed at the time of reservation. They declined to accept my car insurance even though my insurance said they have no restrictions and ended up paying insurance from my pocket which is more than 200% of what you pay online. They misled me on toll pass by repeatedly saying fine is really high and there is toll everywhere even when I was explicitly saying i just needed the car to and from their office to Disneyland so ended up paying for this service too. Kayak should get rid of this company on their list, not sure if i ever use kayak in the future but next car is never for me.
1.9 Horrible20 Sep. 2021
Terrible experiance :-( Do not try the location at Orlando airport
1.9 Horrible17 Sep. 2021
Lier
1.9 Horrible16 Sep. 2021
They are located very far from the airport and do not have reliable shuttle service. I called them several times and was told a shuttle would arrive at the airport "in ten minutes" yet waited almost 40 minutes for it to get there. Then check in took another 30 minutes and no car was even ready. It took an additional hour after arriving at the car rental facility (after waiting 40 minutes for a shuttle) to actually get into a car. They had everyone waiting outside in the hot humid miserable air with no fans during this entire time. They were unapologetic and rude during the process as well. The car was scratched and dented like you wouldn't believe. I had them take many additional pictures and usually would not have accepted such a poor quality car except I had my 3 year old son with me and we had waited long enough. The brakes squeaked horribly. But hey, it was cheap?! Ha. Get what you pay for I guess but I will NEVER use this company again.
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From $67/dayRated no. 17
National
8.7 Excellent (53 reviews)
7 locations in Orlando
National
Locations in Orlando
  • 8.9
  • 9.1
  • 8.7
  • 8.6
  • 8.4
Recent reviews
10.0 Excellent1 Aug. 2021
It was all good.
2.0 Mediocre24 Mar. 2021
Reservation was not available they manager said we will not honor it because we have to many people customers
2.0 Mediocre14 Dec. 2020
I traveled for business and processed this reservation online through Kayak with a business card. When I landed at the airport to pick up my rental car, the woman at the counter informed me it was not paid for just "reserved" and they couldn't charge the same card. A rental car for an entire week is A LOT of money to pay when you are under the assumption it is already paid for. This was definitely not communicated clearly in the booking process. I have rented cars several other times at a variety of places and this was not the process previously. When I returned the car to the airport, not a single counter was manned. All counters had signs pointing to each other saying "if no one is at this counter please go to the (insert company name here) counter".....but nobody was there. I finally settled on putting the keys for my National rental in the Enterprise dropbox on the counter because it was the only safe way to return it.
10.0 Excellent1 Jan. 2020
Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!Fees and taxes are what they are, what can you do??
8.0 Excellent17 Aug. 2019
Car interior could’ve been cleaner
8.4 Excellent12 Aug. 2019
The process was quick and easy. Thank you for that.The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.
8.4 Excellent13 Jan. 2019
Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.
9.6 Excellent21 Feb. 2018
Nice car, rode wellIt used too much gas, way more than expected.
10.0 Excellent29 Oct. 2017
The car was very clear and well maintained
10.0 Excellent16 Apr. 2017
Love itHow easy it was the hole process and the sale rep was wonderful Livia is her first name
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From $57/dayRated no. 18
NU Car
5.5 Okay (67 reviews)
2 locations in Orlando
NU Car
Locations in Orlando
  • 6.5
  • 6.5
  • 5.4
  • 5.4
  • 5.8
Recent reviews
2.0 Mediocre5 Dec. 2021
The shuttle for the off site location was rather slow. We waited a long time to get a shuttle to get to the off site lot when we arrived in Orlando. In addition, even though we left ample time before our flight for dropping the rental car off, we had to pay for a cab to get from the car lot to the airport (after waiting at least 20 minutes at the lot). We would have probably missed our flight if we waited for their shuttle to take us back. In addition, the whole necessity to pay $11/day up front for the entire trip for their toll pass is a bit harsh. Last time I rented a car in Orlando from another company I was given the option to pay cash for tolls if I wanted. With their system, there is no option to pay cash. The toll pass is always activated on the car. You can either up front pay the $11/day for the entire trip or completely avoid tolls to avoid their fine.
6.0 Good4 Dec. 2021
Everything was ok except we had to wait way too long for the shuttle buses. Everyone should allow extra time for that because in my opinion we had to wait way too long for them.
2.0 Mediocre17 Nov. 2021
Would never rent a car from them again. Shuttle from airport took forever, tons of hidden fees, very confusing and disorganized pick up. Would not recommend.
10.0 Excellent16 Nov. 2021
When I originally made the booking..it was for a Corvette at a great price. Later I receive an email indicating convertible car as in mustang or similar. I got a mustang convertible which was great and fast..but the booking was misleading. Would certainly appreciate more honesty when displaying the images of vehicles. Just simply display the car the company intends on renting.
2.0 Mediocre15 Nov. 2021
I love to give good reviews. Due to our experience here. I would like to encourage you to find a better place. The males there gave us poor instructions on where we were to meet the bus. We waited for over an hour. We got a car that didn't fit our luggage. No apology or anything about our long wait. Then we had to go back and return the car as it had a tire leak. They said it was because of the road even though my husband checked the air. (my husband knows a lot about cars). I was told if you get stuck far you still need to return the car no matter how far you are. Sorry, but I never heard that before. The second car also had to have a brake repair. Towards the end of our trip, the low tire pressure light went on too. I learned a lot from this experience. Check reviews and ask a lot of questions. The was my first bad experience. The ladies were nice. That's the only thing I can say and BEWARE!
2.0 Mediocre8 Nov. 2021
Car was decent, rep was less than honorable about tolls and such. Had to switch car because initially rep tried to give me a car with many dents in it.
10.0 Excellent4 Nov. 2021
I was skeptic about this place but have to say I had no issues at all. Vehicle in great condition and all staff was great.
2.0 Mediocre25 Oct. 2021
The airport van was not clearly marked, so I took a taxi to pick up the car. Cost me $20. They insisted on seeing my insurance card, which no agency has ever required from me. So they billed me for their own insurance. So I refused the rental. Everything about the experience was unprofessional and unpleasant.
10.0 Excellent19 Oct. 2021
Upgraded our car, it was brand new and clean. One thing they need directions on where to meet pick up shuttle..
1.9 Horrible17 Oct. 2021
Waited at airport for pickup over an hour (yes I called), waited another 45 minutes to go thru line only to find my reserved car was given to someone else. Gave us a filthy replacement and made us miss our flight when returning car due to excessive wait time! Also charged me an extra day. RUN!
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From $26/dayRated no. 19
GREEN MOTION
5.2 Okay (35 reviews)
1 location in Orlando
GREEN MOTION
Locations in Orlando
  • 6
  • 5.8
  • 5
  • 5.9
  • 5.7
Recent reviews
2.0 Mediocre15 Nov. 2021
I waited almost an hour at the airport waiting for shuttle to the company. When the shuttle arrived, I was told there was a “glitch” in the system and there weren’t my rental cars available. I had to wait in line at Budget. Thankfully, budget gave me an awesome deal to make up for Green Motion’s problem.
1.9 Horrible6 Oct. 2021
We waited over an hour for the bus to take us to the location which ended up being 20 minutes away. I had prepaid the amount of the car, then was charged in addition 2x’s more than what I had already paid. It is a scam!!! My husband was so upset about having been lied to and scammed that he took the car back the next morning. They would not return any of our money. We lost $400 for a three day rental. I’ll never do this again!!
1.9 Horrible18 Aug. 2021
Seriously do not rent from Green Motion. Go read the reviews on google, spoiler, they have a 1.5 star rating for a reason.
1.9 Horrible15 Aug. 2021
I arrived ro airport and was informed where to go for shuttle. I called several times, they asked for my cell number..No one picked us up. Waited 2hrs. Had to get Uber to pick up rental. Person who took care of me showed no care what so ever. Car was clean. Won't be using this rental company again..
10.0 Excellent17 May 2021
Quick and easy pickup and drop-off. Awesome upgrade!N/A
2.0 Mediocre3 May 2021
The customer service from the evening staff is horrible, there was little help to make adjustments to the reservation. Very poor customer service in person. The customer service number direct you to a voicemail asking to leave a message yet it’s never return. They are putting people at risk by not allowing cancellation due to COVID19 concerns the travel sites that promote GreenMotion is enabling this unsafe practice
2.0 Mediocre28 Apr. 2021
The customer service associates seemed genuinely apologetic and tried to remedy the situation in any way they could, within policy.The entire experience was terrible. Overbooking was one thing. We should not have had to pay extra money to resolve a situation the company was responsible for. I did not fee valued or cared for at all by the company. I won’t be booking with Green Motion again.
4.0 Okay20 Apr. 2021
YesWhen I got everything loaded into the car I got in and there was a warning present on the dash that I had low tire pressure. I went in and spoke to the attendant. She told me she was aware of it and that it was a bad sensor and the tire would be fine. While I did make it through my rental the tire did have a leak that required me to stop and fill multiple times during my vacation.
2.0 Mediocre9 Apr. 2021
Allowing renters to sign a waiver to leave the state
10.0 Excellent6 Apr. 2021
The staff was friendly, upbeat, and knowledgeable. The office was very clean and everyone was very professional.Everything was amazing!!!
Rated no. 20
Executive Car Rental
3.1 Mediocre (68 reviews)
1 location in Orlando
Executive Car Rental
Locations in Orlando
  • 3.2
  • 3.3
  • 3.1
  • 2.8
  • 3.2
Recent reviews
2.0 Mediocre6 Mar. 2019
I was called the day before and told they didn’t have a car for me and that I needed to cancel my reservation and rebook with someone else. The told me three times to cancel while I insisted that I was not canceling and rebooking and they needed to make it right. I was told that due to the weather-Which was a lie. Come to find out the company has gone out of business in Florida. When I called to get help from you it fell on deaf ears. Never booking with you again.
2.0 Mediocre4 Mar. 2019
They cancelled the night before the rental
2.0 Mediocre20 Feb. 2019
My 6 week old reservation was cancelled by the company less than 24 hours before I was to rent the car. That is bad business ethics.
2.0 Mediocre17 Feb. 2019
Nothing I never got a car they didn't show up at the airport with a shuttle. I called and they would not answer there phone.Everything I would never book with them again.
2.0 Mediocre14 Feb. 2019
Order the car couple months in advance and got a call the day before picking it up letting us know that they don't have any car available and we should go online and book something else with priceline. Will never use them again
2.0 Mediocre13 Feb. 2019
They canceled my car the night before
2.0 Mediocre6 Feb. 2019
Went to pick up car that was booked 2 months before and location was closed down with no notification , absolutely horrible experience , worker was taking cars in but was unwilling to give me my contracted rental , rude and unprofessional . Never again!
2.0 Mediocre3 Feb. 2019
Cancelled before trip, could not reach by phone or email, read horrible reviews about holding big deposits. Off site pickup at a major airport, and on and on.
6.0 Good31 Jan. 2019
They only have one van and they are more than 10 minutes from the airport. We had to wait over 25 minutes to get picked up. Returning the car at 8 am took 35 minutes.More staff; a second van; opening at 6:30 AM not at 8 AM with only the van driver to check you in; Better cleaning of the car, we found cups under our seats and no washer fluid. Staff was pleasant; car was good; Could not disable Ez pass (Sun pass) so I was unable to use mine.
2.0 Mediocre30 Jan. 2019
NOTHINGWhen I arrived in MCO at 9PM and waited for 45 minutes for a pick up I tried to call. Each of my 5 calls ended in a busy signal. I was forced to go to another car rental company in the airport and paid more than double their rate.
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Rated no. 21
Silvercar
9.3 Excellent (3 reviews)
1 location in Orlando
Silvercar
Locations in Orlando
  • 9.3
  • 9.3
  • 9.3
  • 9.3
  • 9.3
Recent reviews
10.0 Excellent12 Oct. 2017
Easy Rental No PaperworkEasy way to rent a car- no lines and no paper! All with an app. Both drivers very friendly! I typically wait in a long rental line in Orlando MCO airport, but not for SilverCar!All was great!
From $42/dayRated no. 22
Europcar
7.4 Good (9 reviews)
1 location in Orlando
Europcar
Locations in Orlando
  • 8.2
  • 8
  • 7.3
  • 7.3
  • 7.7
Recent reviews
6.0 Good31 Jul. 2017
Not good pick-up. Far away, hard to find
10.0 Excellent13 May 2017
Everything was excellent
10.0 Excellent6 May 2017
I rate this car hire the best I've had in over 40 years.Eurpcar/Advantage was most helpful and business-like at MCO reception desk and I was in and out of the airport without delay.Nothing.
From $23/dayRated no. 23
Priceless
4.8 Okay (5 reviews)
1 location in Orlando
Priceless
Locations in Orlando
  • 7.6
  • 6.8
  • 3.6
  • 3.2
  • 2.8
Recent reviews
4.8 Okay24 Sep. 2017
Never againThe car was as specified.It took awhile to get through when we called from the airport When we were filling out the paperwork they charged an additional $121 because they said we had to pay for an additional driver. We said no we only wanted my husband to drive. They said because I was the one filling out the application we had to pay for 2 drivers. Will never use this place again!
5.2 Okay5 Sep. 2017
Friendly staff, clean premises, thieves and cheats...The staff were well dressed and the facility was clean. The air conditioning was cold and the water was free. That's where the accolades stop.My $77 weekend car rental turned into $212 because they claimed that I picked the car up later than I said I would and then dropped it off later than I said I would, neither of which were true. They also would not let me leave with the car unless I agreed to pay $15 per day for liability insurance even though I had proof of full coverage from my AMEX. DO NOT RENT YOUR CAR FROM THESE PEOPLE. Not if you value your money.
2.0 Mediocre20 Aug. 2017
NothingWrong address was provided and information was not clear on rental pick up. Did not pick up rental at all. Not pleased and they are refusing a refund. Won't be using kayak or priceless ever again!
4.0 Okay19 Sep. 2016
Wish I Would've Picked A Different Rental CompanyNothingRented the car online using KAYAK. The total cost for the vehicle was 55 dollars. When I pick up the car, I always decline the insurance and gas option. When I did, they required me to show proof of insurance. I did not have any proof of insurance from my company and I do not care my personal insurance card with me. So I could not get the car unless I purchased their insurance. The car was horrible. It had a bad vibration, it made a horrible noise, the air did not work one time until I figured out the key had to be in the exact right spot for the blower/air to work. It had a hose hanging down below the vehicle. At the end of the week, my 55 dollar rental ended up costing 180 dollars. I always use KAYAK for my rentals....I wish they would pull Priceless Car Rentals off of their site. I will never use Priceless again.
8.0 Excellent29 Aug. 2016
Took about 30 min to check in at the counter. It was only one person in front of me. Both the customer and the clerk in the front counter were very slow at rent a car processing. The other clerk got on the phone pretending not seeing other standing clients. Office environment very boring and basic not even a tiny green plant or poster hanging. Aunts are marching on bathroom floor. beware of insurance policy add up at the counter before even they ask you what kind of policy you like to carry... they did upgrade me to another car because of my long waiting. However these people at the rent a car they don't get it! Efficiency and fast processing matters when the time is of essence. We are not there to test drive a intermediate car we need a quick ride and process to catch up with the business meeting etc,...
Rated no. 24
U-Save
4 Okay (1 review)
1 location in Orlando
U-Save
Locations in Orlando
  • 8
  • 6
  • 4
  • 4
  • 6
Recent reviews
4.0 Okay6 Dec. 2021
No receipt provided at return. Was told it would be emailed. Nothing received. Was charged a higher deposit than agreed upon
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1 location in Orlando
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1 location in Orlando
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Cheapest deal
1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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From $25/day
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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1 location in Orlando
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9528 travellers who hired a car in Orlando gave the car agency they used an average rating of 6.6

Car hire locations in or near Orlando

Good to know

Most popular agency

Alamo

Most popular car type

Intermediate

Average price

$53/day

Good deal

$42/day

When to book a car hire in Orlando

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Orlando

  • Roads in Orlando are generally catered to tourists, which makes navigation easy. Taxis in the city can get expensive and hotel shuttles to various parks can get crowded, depending on the season. If you plan to visit any of the parks or attractions, a hire car gives you the option of packing extra snacks, drinks, and other essentials without having to carry it on your person.
  • Most major car hire companies are located on-site at Orlando International. They can all be found on the A-side and B-side of the Terminal on the Ground Transportation Level (Level 1). If you decide to use a car hire company that is not at the airport, most companies provide free shuttle transport from the airport to their off-site locations.
  • You must have proof of insurance in order to drive legally in Florida. You can obtain insurance through the hire company, but, to ensure coverage, check with your personal insurance before traveling. When driving through rainy conditions, windshield wipers and headlights are required to be on. Seatbelts are mandatory and all children under the age of 5 are required to be in a federally approved car seat. Speeding fines are doubled in construction zones, so navigate with caution and be mindful of your speed.
  • You can expect traffic delays during rush hour at 7:30-9:30 am and 4:30-6:30 pm. Toll roads are the best way to avoid delays. Most hire cars will already come equipped with a SunPass sticker so that you can move through the toll without stopping. If the hire company does not provide the pass, be prepared to have plenty of quarters ready for each toll booth.
  • 25% of our users found a car hire in Orlando for $42 or less
  • Book your car hire in Orlando at least 6 days before your trip in order to get a below-average price
  • Off-airport car hire locations in Orlando are around 14% more expensive than airport locations on average
  • Intermediate car hires in Orlando are around 28% cheaper than other car types, on average

FAQs about hiring a car in Orlando