Car hire at Orlando Sanford Intl Airport

Pros: Staff was friendly

Cons: The purchased insurance ended up being from 3rd part and not recognized by Thrifty. It was very deceitful in how it was presented on-line. Never again.

Pros: Pickup, dropoff, and staff were all good. Van needed some alignment or frontend maintenance and was much higher mileage and the associated wear and tear than other rental cars we've had

Pros: Car was great.

Cons: Agent uncharged us at her recommendation for the sun pass because she stated we would spend at least $10.00 in tolls just to get to the hotel. We spent $1.00. I feel this is seriously unethical and taking advantage of someone not knowing the area.

Kia Optima not a good rental

Pros: Nothing. Gas mileage

Cons: Windshield wiper on passenger side did not work. Car was very small for a standard size car. Height of car was very low and made it difficult to get into the car.

Money Sucking

Pros: It was super easy to find for pick up and drop off. The car was clean

Cons: I was quoted a number and told to pay the insurance online because it would be more expensive at the shop,so I did. What wasn't told is that doesn't cover everything like if you hit another vehicle. So I booked the car on the basis that the car was $218 and $90 for insurance. To show up saying that I needed liability for the car and also another amount since there are tolls. I ended up paying 441$ on top of the 90$ insurance I already had paid. I couldn't say no I was in a bind at the point of already paying insurance and needed to get to a wedding hours away. You surely lost my business for next time as well as any recommendations.