Book Hertz car rentals at Orlando Sanford Intl Airport

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pick up the cargreat experience

car was cleancustomer service

rented a carlocation was closed

car availablewrong location

pick up and dropcar was dirty

friendly staffcredit card

10.0

Cons:Everything was extremely smooth with renting this car. Thank you!Reviewed 2 Feb. 2021

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6.0

Pros:I liked the almost new vehicle I was FINALLY given. What I did not like was that the staff originally tried to pass off a much smaller vehicle than we signed up for.... because I am a small female and they assumed I was by myself was the reason I was given after trudging out to the rental car and then back in again with all my luggage by myself to the rental booth to get what I was supposed to have. In addition, my husband understood because we had Triple A he would be added on with no charge when he arrived 4 days later. Not honored! It was an additional $13.50 a day to be added as a driver. Tolls were to be a usage fee of $19.50 total but again was told each day we used a toll we paid the toll plus an automatic usage fee of $6.95. I felt that they were attempting to rip us off because the small vehicle they first tried to pass off on me was the SAME price as the FULL size vehicle we had signed up to rent.Reviewed 18 Oct. 2019

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2.0

Pros:Awful experienceCons:Help customers get informed on product.Reviewed 21 Oct. 2020

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10.0

Cons:It all went smoothly once we got to airport. The person at the national number was very helpful and courteous. I called the hertz rental desk at SFD airport with a question and the lady was really rude. Overall we were pleased and would rent again from hertz.Reviewed 25 Jan. 2021

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6.0

Pros:Staff was niceCons:The car already had damage, 1 tire was low on air and the front end did not feel or sound completely right. I have never received a car in this poor of condition and when you rent a premium car you expect something in better condition than this. It was a nice car but that experience was stolen due to the poor condition of the car. It also was not cleaned as well as you would expect but that didn't bother me as it did have 40000 miles on it.Reviewed 25 Jan. 2021

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2.0

Never again.Pros:The counter woman was very nice and tried numerous times to get my cc to swipe.Cons:At the counter to pick up my rental, my cc wouldn’t swipe. And it is their “policy” that they will only take a cc that will swipe. The women at the counter was very helpful and tried numerous time to get the card to work. Unfortunately, my card was so worn that the bar code was not what working on their reader. When the manager got involved he was less then friendly. The chip reader for cc didn’t work and he informed me that it had never worked since it was installed. I asked if they could just key in the cc. He said NO and gave me the same company policy line...I was 2 hours from my destination and had only the one card with me. The managers suggestion was to hav my parents drive 2 hours to the airport with their cc. My suggestion to him was to key in my cc! Again I was given the same company line and then he walked away. I did get a car from another company, at a much higher price because it was not reserved...no be the less, the other company bent their policy to help me.Reviewed 22 Nov. 2017

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6.0

Pros:Good car and priceCons:Flight was delayed and had a scare of not getting our car because you close too early. It caused more unneeded stress for our travel. Find another way to get customers their cars if their flight is delayed after your closing hours.Reviewed 25 Feb. 2021

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2.0

Pros:Drop off was easyCons:You did not have the car class available that I had originally paid for. The Clermont location did not make an effort to correct the situation. Just very poor, poor customer service.Reviewed 8 Nov. 2020

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10.0

Pros:The lady at the Hertz check in desk was great! The car was very clean.Cons:NothingReviewed 25 Nov. 2020

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2.0

I cancelled the rental and they charged me anywayCons:I accidentally made the reservation for Orlando Sanford International instead of Orlando International. At the counter, the Hertz employee was rude, gave me no options or solutions, and said she couldn't help me. I called Hertz in Sanford and they at least told me they would help me cancel my reservation. Unfortunately, I was still charged $50 on my credit card for the rental that I didn't even use. They said it would be a full refund since I never picked up the car. Worst car rental experience I've ever had.Reviewed 19 Mar. 2017

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2.0

Cons:Flew into Orlando not Sanford Orlando. The system changed my destination. I’m still waiting for a 425.00 refund.....6 days later.Reviewed 28 Apr. 2021

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2.0

Pros:The car itself was fineCons:Had to wait an hour and a half to get the car. AND I told them I did not want the extra insurance but they charged me $200 after I returned the car. When I called to ask why I was charged they told me because I got the insurance. I now have to wait 3-5 days to see what I agreed to when signed the agreement. Also, for some reason I never got the original receipt. I confirmed my email and checked spam, but never got it. However, I did receive their survey. Weird how that went through but not any of my receipts.Reviewed 28 Jun. 2021

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• What is the most popular hire car from Hertz at Orlando Sanford Intl Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Hertz at Orlando Sanford Intl Airport.

• Where can I find Hertz hire cars at Orlando Sanford Intl Airport?

  1177 Red Cleveland Blvd is the closest Hertz hire car location to Orlando Sanford Intl Airport. The telephone number for this location is +1 407 585 4410.

• Does Hertz offer shuttle or airport pick-up services from Orlando Sanford Intl Airport (SFB)?

  Yes