Vancouver car hire

1 location in Vancouver

╳

Budget reviews

Car hire locations

Budget

Locations in Vancouver

906 West Broadway, Suite 101

+1 604 606 2821

Monday	08:00 - 17:15
Tuesday	08:00 - 17:15
Wednesday	08:00 - 17:15
Thursday	08:00 - 17:15
Friday	08:00 - 17:15
Saturday	08:00 - 15:45
Sunday	08:00 - 15:45

All Budget reviews

Budget reviews in Vancouver

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

pick up the car

credit card

car was clean

great car

car available

car was great

drop off the car

easy drop

picked up the car

long line

took a few minutes

great service

car smelled

friendly staff

great experience

9.2

Pros: Staff were helpful

Reviewed Apr. 2019

review from
10.0

Very happy with the service and the vehicle

Pros: Only upsetting thing was the extra charge they hot me with at when I went to pick up the suv

Cons: In and out in 15 mins

Reviewed Jun. 2017

review from
8.0

Fair value

Pros: Since there were several of us it worked out to be the same price as a bus or shuttle to Squamish, with the added convenience of stopping whenever you liked to take in the sights. Conveniently located with what appears to be a well managed drop off system.

Reviewed Jun. 2017

review from
8.4

Beautiful car, but expensive

Pros: The car I had was brand new so it ran really smoothly and was very clean. It was a pleasure to drive it.

Cons: It seems crazy that with Uber, Modo, Car2Go and Evo that traditional hire cars can be so rigid in their hire terms and so expensive!

Reviewed Jun. 2017

review from
10.0

Excellent service

Pros: Quick check in, car was clean and in new condition. Good price.

Reviewed Jun. 2017

review from
10.0

Great, easy and will use again

Pros: Simple, quick, solid

Cons: Nothing to note

Reviewed May 2017

review from
5.6

An ok exprience but I have had way much better

Pros: It fits what I booked

Cons: Personnel was kind of not friendly .. more on the rude side I didn't receive electronically my bill, thus I am planning to call to make sure all is ok. Plus my bank shows that the 350 deposit is still there,, not impressed to be honest.

Reviewed May 2017

review from
10.0

Great experience

Pros: Customer service was excellent, the car was a Chevy Sonic which I'd never driven before - I loved it. Pick up and drop off process was easy and fast.

Reviewed Apr. 2017

review from
10.0

Better than expected

Pros: Reviews read on other sites were very critical. I went ahead and booked anyway and it was super easy. Clean car, friendly staff, and super easy. Would do again!

Cons: There's a charge (17%) if you landed at the airport within 24 hrs. I should've said it was more than 24 hrs because they didn't check anyway.

Reviewed Dec. 2016

review from
3.2

Pros: The car was clean, that's the only possitive thing

Cons: At the end the cost was 3 times higher than the expected when we were to pick up the car

Reviewed Nov. 2016

review from
10.0

Easy, convenient and friendly!

Pros: Loved this place, this was probably the fastest, most convenient rental experience I ever had. Thanks guys :)

Cons: We were satisfied with everything.

Reviewed Oct. 2016

review from
9.6

Great location with good service

Pros: The location is downtown next to the bus center, very convenient if you're staying downtown.

Reviewed Oct. 2016

review from

9.2

Pros: Staff were helpful

Reviewed Apr. 2019

review from
10.0

Very happy with the service and the vehicle

Pros: Only upsetting thing was the extra charge they hot me with at when I went to pick up the suv

Cons: In and out in 15 mins

Reviewed Jun. 2017

review from
10.0

Excellent service

Pros: Quick check in, car was clean and in new condition. Good price.

Reviewed Jun. 2017

review from
10.0

Great, easy and will use again

Pros: Simple, quick, solid

Cons: Nothing to note

Reviewed May 2017

review from
10.0

Great experience

Pros: Customer service was excellent, the car was a Chevy Sonic which I'd never driven before - I loved it. Pick up and drop off process was easy and fast.

Reviewed Apr. 2017

review from
10.0

Better than expected

Pros: Reviews read on other sites were very critical. I went ahead and booked anyway and it was super easy. Clean car, friendly staff, and super easy. Would do again!

Cons: There's a charge (17%) if you landed at the airport within 24 hrs. I should've said it was more than 24 hrs because they didn't check anyway.

Reviewed Dec. 2016

review from
10.0

Easy, convenient and friendly!

Pros: Loved this place, this was probably the fastest, most convenient rental experience I ever had. Thanks guys :)

Cons: We were satisfied with everything.

Reviewed Oct. 2016

review from
9.6

Great location with good service

Pros: The location is downtown next to the bus center, very convenient if you're staying downtown.

Reviewed Oct. 2016

review from

8.0

Fair value

Pros: Since there were several of us it worked out to be the same price as a bus or shuttle to Squamish, with the added convenience of stopping whenever you liked to take in the sights. Conveniently located with what appears to be a well managed drop off system.

Reviewed Jun. 2017

review from
8.4

Beautiful car, but expensive

Pros: The car I had was brand new so it ran really smoothly and was very clean. It was a pleasure to drive it.

Cons: It seems crazy that with Uber, Modo, Car2Go and Evo that traditional hire cars can be so rigid in their hire terms and so expensive!

Reviewed Jun. 2017

review from

5.6

An ok exprience but I have had way much better

Pros: It fits what I booked

Cons: Personnel was kind of not friendly .. more on the rude side I didn't receive electronically my bill, thus I am planning to call to make sure all is ok. Plus my bank shows that the 350 deposit is still there,, not impressed to be honest.

Reviewed May 2017

review from
3.2

Pros: The car was clean, that's the only possitive thing

Cons: At the end the cost was 3 times higher than the expected when we were to pick up the car

Reviewed Nov. 2016

review from

From $42/day

Rated no. 2

Hertz

7.5 Good (120 reviews)

6 locations in Vancouver

╳

Hertz reviews

Car hire locations

Hertz

Locations in Vancouver

1150 Station Street

+1 604 606 4759

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 16:00
Sunday	10:00 - 14:00

1270 Granville Street

+1 604 606 4711

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	08:00 - 17:30
Sunday	08:00 - 17:30

1400 Robson Street

+1 604 606 4770

3880 Grant Mcconachie Way

+1 604 606 3700

Monday	00:00 - 01:00 06:00 - 23:59
Tuesday	00:00 - 01:00 06:00 - 23:59
Wednesday	00:00 - 01:00 06:00 - 23:59
Thursday	00:00 - 01:00 06:00 - 23:59
Friday	00:00 - 01:00 06:00 - 23:59
Saturday	00:00 - 01:00 06:00 - 23:59
Sunday	00:00 - 01:00 06:00 - 23:59

413 Seymour Street

+1 604 482 5544

Monday	09:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday

790 Southwest Marine Drive

+1 604 324 9425

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday

Overall

7.2
Cleanliness

8.1
Comfort

8.0
Pick-up/Drop-off

6.7
Value for money

7.2

Recent reviews

7.2 Good

16 May 2018

Car was not very clean but Ok

Pros: Value for money

8.0 Excellent

21 Sep. 2018

Good

Pros: Friendliness and good value

Cons: Nothing

4.8 Okay

12 Apr. 2019

Pros: The drop off was easy.

Cons: I booked a car for Vancouver airport location only go get there after a very long day of flying to discover the location was off site and closed! The airport location could have honored my booking but refused to. So I had to rent a car from them for a day and go to the off site location the next day

8.8 Excellent

20 Aug. 2019

Pros: Staff was exceptionally great

Cons: Car interior could have been cleaner

5.2 Okay

11 Apr. 2017

Don't bother with Hertz

Cons: Crappy location. Sleazy building. Bad hours of operation.

2.0 Mediocre

16 Sep. 2017

Not pleased at all!

Pros: Nothing... they didn't have my reservation so I didn't get a car!

Cons: I went to the counter and they said they didn't have my reservation. The airport was packed so.there were no free cars available so I had to take a taxi. Not very happy! I sure hope I didn't end up getting charged!

2.0 Mediocre

24 Sep. 2017

Cons: See my complaint. This is a very serious system defect that involved serious oversights of both Hertz and the sales agent. However, Hertz is primary responsible as they cannot allow two separate retailers to compete without coordination for fly in customers. The sales agent is also seriously at fault as they have serious defects in their internet web software.

2.0 Mediocre

23 Oct. 2017

Poor customer service, Poor communication, Poor advice

Cons: Called contact center to see if possible to change pickup location without changing any other aspect of order and if not to leave as was. Put on hold half hour, transferred to someone who had seemed to think wanted to place new order, transferred back but that person suddenly was feeling very ill and couldn't continue call but i would be "called back". Never contacted, checked online and lucky i did as apparently my reservation was now cancelled but had no notifications. Called back, apparently this person couldn't actually access the order but said was still there, transferred, this person did confirm was cancelled, reprocessed at a higher price. When picked up, didn't know i was coming, I asked SPECIFICALLY if car had winter tires as they are a legal requirement in the area i was going to at this point in the year. Told all weather tires were the same thing. Hit heavy snow in the high mountain passes - Those tyres are not the same at all. Ended up in a dangerous situation because Hertz had not adhered to the local laws and outfitted their cars appropriately. A terrible experience from start to finish.

8.8 Excellent

25 Oct. 2017

I needed to go outside of airport to pick up the car.

Pros: Staff there were awesome and helpful. Which was outside of air port.

Cons: I booked for yvr airport location. Car was rented 5 mils from airport. Person at herz on airport location was rude. She said I need to pay $50 extra a day if I want to rent car from airport location. So I needed to take taxi to go to another location. I would say you should not trust herz at airport location in future.

10.0 Excellent

4 Nov. 2017

Pros: Staff were great. Friendly and helpful

Cons: The car we were given had no heated seats, or rear view camera. It was very basic. It fulfilled it's purpose though.

From $47/day

Rated no. 3

Alamo

8.4 Excellent (31 reviews)

1 location in Vancouver

╳

Alamo reviews

Car hire locations

Alamo

Locations in Vancouver

999 Canada Pl

+1 833 792 3292

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

Overall

8.3
Cleanliness

8.6
Comfort

8.7
Pick-up/Drop-off

7.8
Value for money

8.4

Recent reviews

7.2 Good

6 Aug. 2016

Only one agent

Pros: The car was is good condition, clean and performed well.

Cons: There was only one agent on duty at 10:00 AM on Friday morning when a two cruise ships docked. It took over an hour for her to process all the people wanting to rent cars. She was definitely overworked, and doing the best she could, but the line was very long and the hour wait was not acceptable.

8.8 Excellent

23 Aug. 2016

Pros: Helpful staff at pick up.

9.2 Excellent

13 Nov. 2016

Pros: The car was clean and well-functioning, and pickup was pretty quick.

Cons: It was hard to find the location of the Alamo desk, so finding the place to pick up was tough.

2.0 Mediocre

27 Dec. 2016

Never again

Cons: Booked a vehicle to pick up AT airport, turns out it was not at the airport but 20 minute train ride into downtown Vancouver. I booked to pick up the vehicle at 3 pm, however the downtown location closed at 3 pm and left us with a dark desk and no way to find a vehicle. When I booked it, the online page should have warned me that that particular office closed at 3 pm. No calls were made to us to find out if we were on our way or what had happened. Luckily a gentleman at the convention center onsite helped us find the last vehicle for rent in the area and we paid more and got a tiny car, but it was a vehicle and we did not have to stay the night in Vancouver. Being such a large company, I would think the website would have warned me that our pick up time and the closing time were the same and I would have researched further. Won't ever book with Alamo again.

10.0 Excellent

31 Dec. 2016

Helpful staff

Pros: They didnt push for liability cover. Helped me find the right vehicle on christmas day even though I had accidentally booked a location outside the airport.

5.2 Okay

22 Jan. 2017

Try to hand over compact after booking full size

Cons: Booked a full size. They never told me they don't have one. When I go to parking lot, they hand me over a compact (still without telling me). When I ask for full size, the day we will "UPGRADE" you to minivan. Sorry, that's not an upgrade and you could have at least told me that you don't have car I won't.

10.0 Excellent

12 May 2017

Great service and car!

Pros: The service was rather quick and easy when we got to port. We were upgraded to another car at no charge and did not have to fill up the tank as it was only a quarter full when we received it. The car was great!

10.0 Excellent

16 May 2017

Super Efficient & Friendly

Pros: Convenient to ship disembarkation for pickup, helpful staff both at pickup and drop off. My mom has difficulty walking, so the agent at pickup brought the car to us. At drop off, she needed to use a restroom and an agent escorted her to it. We had an upgraded car, and it was new and clean. We got lost on the way to the airport for drop off, so we were a little late, but they didn't charge us extra. An excellent experience all around!

8.8 Excellent

30 May 2017

Great service

Pros: Easy pick up right at the port after our cruise. Thankfully we were later getting off the ship so there was no line when we went to pick up our car. Easy directions given to return car to SeaTac and ease of getting out of garage without having to pay for it.

Cons: The garage you pick up the vehicle in is dark so it is a bit hard to examine the car prior to picking up. But would not deter me from renting from them again.

10.0 Excellent

9 Jun. 2017

Pros: Great car and appreciated the complimentary upgrade.

From $29/day

Rated no. 4

Enterprise

8.1 Excellent (95 reviews)

6 locations in Vancouver

╳

Enterprise reviews

Car hire locations

Enterprise

Locations in Vancouver

10-970 Southwest Marine Drive

+1 604 266 0883

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

1696 West 1st Avenue

+1 604 742 1722

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

180 Georgia St W

+1 604 662 7816

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

22 East 2nd Ave

+1 604 872 7368

Monday	07:30 - 18:00
Tuesday	07:30 - 18:00
Wednesday	07:30 - 18:00
Thursday	07:30 - 18:00
Friday	07:30 - 18:00
Saturday	08:00 - 15:00
Sunday	08:00 - 15:00

999 Canada Pl

+1 604 689 7377

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

Unit 2 - 1250 Granville Street

+1 604 688 5500

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 15:00
Sunday	08:00 - 15:00

Overall

7.8
Cleanliness

8.4
Comfort

8.3
Pick-up/Drop-off

7.5
Value for money

7.8

Recent reviews

10.0 Excellent

30 Sep. 2016

Pros: Friendly people at pick up/ drop off. No remarks.

6.0 Good

28 Oct. 2016

Pros: car was great representative was polite

Cons: i was originally told that if car was brought in an hour or two late i would not be charged. however when looking at the reciept i found that i was charged an additional eight dollars. also i think i was overcharged for gas

6.0 Good

9 Dec. 2016

Not the right location

Pros: The car

Cons: Had booked the vehicle under the assumption that it was at the airport and there happens to be 2 enterprise locations equidistant from YVR. Long story short it took quite awhile to get to the car. It was also very hard to get a taxi from the location after the drop off.

10.0 Excellent

31 Aug. 2017

Pros: good price and very good service

2.0 Mediocre

5 Mar. 2018

It was a fake. The agency does not exist anymore.

Pros: Nothing.

Cons: I had to find a car the day of my arrival after i had enterprise on the phone explaining that this agency close to the airport no longer exists. Afeter 40$ for a taxi, I had to pay 2400$ for an SUV in emergency. You should verify what is on your website. Hope you will do something regarding my disappointment and these fake ad(s).

4.0 Okay

29 Mar. 2018

Cons: The worst part of the deal is that the location of the rental was not at the airport, as I thought, since I did the search looking for rentals at the international airport of Vancouver. Enterprise did not honor the price of my reservation using kayak. Finally, my reservation was for a Grant Cherokee or similar, and our only choice at the end was a cherokee compass (they offer a minivan, but that was totally inappropriate for our trip). Car was fine but a little small, considering we were 4 people with luggage. Overall very disappointing.

9.6 Excellent

12 Jul. 2016

very good experience

Pros: Free upgrade; 5% discount when I asked if they gave a discount for AA membership (they don't, but they applied this discount without me asking for it); very clear about what constituted 'damage' when I checked the car with them at the beginning of the rental, ie. scatches over a cerrtain length, etc.

Cons: Nothing negative to mention.

4.4 Okay

26 Oct. 2016

Cared about minor scratches

Pros: m

Cons: a caused a minor scratch and they freaked over it!!

10.0 Excellent

28 Oct. 2016

Outstanding

Pros: Brad was very helpful, efficient and courteous. The way it shoukd be. Excellent

10.0 Excellent

6 Nov. 2016

Great rental

Pros: Free upgrade

Cons: No pickup service

From $35/day

Rated no. 5

Avis

6.9 Good (42 reviews)

2 locations in Vancouver

╳

Avis reviews

Car hire locations

Avis

Locations in Vancouver

757 Hornby Street

+1 604 606 2868

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 18:30
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

906 West Broadway, Suite 101

+1 604 606 2821

Monday	08:00 - 17:15
Tuesday	08:00 - 17:15
Wednesday	08:00 - 17:15
Thursday	08:00 - 17:15
Friday	08:00 - 17:45
Saturday	08:00 - 15:45
Sunday	08:00 - 15:45

Overall

6.7
Cleanliness

7.7
Comfort

7.0
Pick-up/Drop-off

6.7
Value for money

6.6

Recent reviews

10.0 Excellent

1 May 2018

Smoothe rental

Pros: very easy, very fast for pick up and drop off

5.6 Okay

16 Apr. 2017

Pros: Vehicle cleanliness

Cons: The car we reserved was not there when we came and after about an hour waiting we had to pay more for upgrading to bigger vehicle

10.0 Excellent

15 May 2017

Pros: Almost brand New SUV for three day trip over the Canadian Rockies. Excellent car for the ride. Handles well, not too bad on gas for a big car. Upgrade from full size.

Cons: All good.

8.8 Excellent

21 Jun. 2017

Pros: Very pleasant and helpful personnel. Quick pick up.

Cons: I found the Hyundai Accent could do with a few more cylinders and more comfortable seats

5.6 Okay

26 Jul. 2017

Pros: Car was almost new

Cons: 1. Car exterior was full of bird waste. 2. Pick up was slow and they were very strict for the drop off time. 3. The price of fuel is excessive if it is not return at the same level

6.4 Good

29 Aug. 2017

Cons: The drop off spot was poorly marked and I ended up paying for parking.

2.0 Mediocre

16 Dec. 2017

Cons: Your pricing was way off!! The rate you quote for Avis was like 1/3 the actual rate. Fortunately I found this out before I went to pick up my car. Avis said they would not honor the low rate you quoted unless you agreed to fund the difference. You had off the rental to carrentals.com. There is no phone number to call to get it fixed. I cancelled the rental and will NEVER use your service or Carrentals.com again.

7.2 Good

21 Jun. 2018

Priced beyond quote

Pros: The car was ready when I arrived, ran wel, and was very comfortable.

2.0 Mediocre

18 Aug. 2019

Pros: Nothing

Cons: Everything - reservation system was misleading - called to verify reservation and was lied to - staff at the Richmond BC location was terribly and incredibly rude - will never use the Kayak system again to reserve and will NEVER EVER use Avis again

8.0 Excellent

11 Aug. 2016

Wrong rate for upgrade

Pros: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended

Cons: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended

From $36/day

Rated no. 6

Dollar

5.9 Okay (39 reviews)

3 locations in Vancouver

╳

Dollar reviews

Car hire locations

Dollar

Locations in Vancouver

3800 Grant Mcconachie Way

+1 604 606 1656

Monday	00:00 - 01:00 06:00 - 23:59
Tuesday	00:00 - 01:00 06:00 - 23:59
Wednesday	00:00 - 01:00 06:00 - 23:59
Thursday	00:00 - 01:00 06:00 - 23:59
Friday	00:00 - 01:00 06:00 - 23:59
Saturday	00:00 - 01:00 06:00 - 23:59
Sunday	00:00 - 01:00 06:00 - 23:59

413 Seymour St

+1 866 434 2226

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	07:30 - 16:00
Sunday	07:30 - 16:00

Unit 3 - 790 Sw Marine Drive

+1 604 630 7777

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday

Overall

5.7
Cleanliness

6.2
Comfort

6.3
Pick-up/Drop-off

5.5
Value for money

5.9

Recent reviews

2.0 Mediocre

10 Jan. 2017

Pros: I didn't have a credit card and only debit card they cancelled my booking. I feel it's highly unfair. There are ppl in this world who manage without a credit card and car rental companies should cater to all. I then got it from another dealer who accepted cash and debit cards.

2.0 Mediocre

2 Mar. 2017

Bait and switch

Cons: I booked a Large Special on your site. I even got a message saying I got a good deal for a Large vehicle. When I got to the site, they told me the reservation was only for a compact and I needed to pay $$$ more to get a Large. Classic bait and switch, deceptive marketing. I switched to another provider.

10.0 Excellent

19 Jul. 2018

Dodge Journey is a great SUV

Pros: Car was very comfortable and car drove very nicely Plenty of space for golf clubs, luggage, etc.

Cons: Driving power of car. Handles very well.

4.0 Okay

20 Jul. 2016

They would not accept an American Debit Card in Va

Pros: Nothing

Cons: Get all of your offices in US and Canada to accept American debit cards.

6.0 Good

6 Sep. 2016

Extra fees

Cons: Lots of added fees including "premium location" fee. This is ridiculous. Increased price 50% from estimate.

8.4 Excellent

6 Sep. 2016

Pros: Good efficient service.

Cons: Insurance was too expensive.

8.4 Excellent

17 Oct. 2016

Pros: car was great, in good condition, no issues, price was fair. Drop-off was quick and easy

Cons: pick-up took longer than anticipated.

7.2 Good

23 Oct. 2016

sales lady was too eager to sell us insurance

Pros: check in was great - no nonsense, fast, efficient

Cons: when I declined she lost interest in me, and her friendliness evaporated

9.6 Excellent

8 Nov. 2016

Pros: Everything was excellent But there is always that tricky part of insurances where you finally don't know how much are you paying. Why is that hard to include the insurance in the original price?

10.0 Excellent

23 Nov. 2016

Vancouver to Seattle and Back

Pros: Easy and fast transaction. The car (Passat) was clean and comfortable, and most importantly affordable.

From $41/day

Rated no. 7

National

10.0 Excellent (3 reviews)

1 location in Vancouver

╳

National reviews

Car hire locations

National

Locations in Vancouver

999 Canada Pl

+1 833 792 3294

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

Overall

10.0
Cleanliness

10.0
Comfort

10.0
Pick-up/Drop-off

10.0
Value for money

10.0

Recent reviews

10.0 Excellent

28 Jul. 2016

Cons: I rented the car thinking it was from the airport Vancouver National location when really it was reserved from the downtown National location. The manager was VERY good and assured me I would have a vehicle. And, I did. thanks.

10.0 Excellent

30 May 2017

Quick check-in at Canada Place after getting off the cruise ship.

Pros: Availability of car at Canada Place. David at SEATAC when I returned car was very helpful.

10.0 Excellent

29 Jan. 2018

Pros: National gave me credit for filling the car with fuel after receiving it with only a half tank.

From $37/day

Rated no. 8

Thrifty

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

credit card

customer service

car available

car was clean

picked up the car

insurance coverage

great car

car was great

helpful staff

great service

great experience

10.0

Good experience renting in Vancouver

Pros: Your staff here was very patient with me. They corrected their charge for $1200+ drop off fee. They explained the preauthorization charge and the upgrade to a larger vehicle, a GMC Yukon. They honored their price and gave me a more comfortable ride. Thank you for guiding and leading me the right direction.

Cons: Your reservation record did not showed my rental price and led to some drama. I apologize for my behavior in dealing with the situation but this created an atmosphere of mistrust. I am glad it was corrected.

Reviewed Oct. 2017

review from
2.0

Bullshit

Pros: Nothing

Cons: There was no car reserved for us they gave it away

Reviewed Sep. 2017

review from
3.6

Pros: The car

Cons: The customer service was horrendous. Nog sure if it was Europcar or Discount car but either way I will never use them again.

Reviewed Aug. 2017

review from
8.0

Pros: everything was good. A bit of a wait at the counter for a car.

Reviewed Jul. 2017

review from
6.8

Excellent car, very poor service

Pros: The car was easy to drive and comfortable, absolutely no issues from when we drove out of the centre until we drove back. Overall quite decent value for money.

Cons: The service especially at the start was dreadful. Firstly, when we phoned to ask where we should be collected from at the airport, the directions given were poor. Then at the centre, they repeatedly tried to give us a car we didn't want, (we could see the car we reserved and pointed this out), the reason it seemed because they would have to move another car to get our one out, and they had misplaced the keys. When we eventually got the car we reserved, our attendant put the wrong end date into the computer (despite the fact he had our booking confirmation) and charged us for one day too few. We pointed this out after paying, and he said we would just have to pay an extra $65 on return, which he wrote on our form and we accepted. On return, we were first asked to pay the full amount, which obviously we didn't do since we had already paid for all but one day. Then we were asked to pay $82 for this day, which we agreed was correct but wasn't what we had written on our form from the first attendant.

Reviewed Jul. 2017

review from
8.8

Great car, very slow pick up from airport

Pros: Great car, very slow pick up from airport. Fortunately, they only had an a credit card. We had a high-end jeep that was fully loaded with everything. You have XM radio, navigation, it was extremely comfortable. I have a sunroof etc. Gas mileage was good. Was a great car. Check in and check out process was fine. People are friendly.

Cons: It took over an hour to have the rental agency pick us up at the airport. Some was related to traffic, but most was related to confusion by the pick up driver. They said they would not post the deposit to the credit card, what they did.

Reviewed Jun. 2017

review from
5.2

Terrible service at Discount

Pros: This rental was serviced by Discount Car Rental. The rental counter was incredibly slow and inexperienced. Worse than any car rental experience I've had. They showed my rental as a day shorter than what I'd booked with kayak, and while they said it would not be in issue on return, the guy returning his car next to me was being asked to pay an additional day for the same weird error in date. I allowed 20 min to return my vehicle, and even though I was the only customer when I arrived, they still took so long that my bus to seattle was closing the door as they dropped me off. Almost missed my coach and subsequently my flight. Would never use europcar or discount in yvr again, regardless of price.

Cons: See above.

Reviewed Jun. 2017

review from
2.0

No car = awful

Cons: Despite having a reservation- no car available and no attempt to find an alternative and no apology. I will not book with Europcar again.

Reviewed Jun. 2017

review from
2.8

Absolutely horrific

Cons: Shuttle took very long to get to airport, when i arrived at car rental place, they told me they ran out of cars and would not be able to rent me a car even though I had a reservation. They then told me to walk to Enterprise 10 minute walk down the street in the pouring rain. Manager was incredibly rude. Shuttle driver was however very nice. Overall, terrible experience.

Reviewed May 2017

review from
6.4

Pick up

Cons: Discount cars had run out of vehicles and we're planning on not picking up waiting customers from the airport. I had to put pressure on them to do so as there were a couple of families with kids and babies waiting anxiously. Phone at pick up point was not working. The process took ages and was a stressful start to our family holiday.

Reviewed May 2017

review from

10.0

Good experience renting in Vancouver

Pros: Your staff here was very patient with me. They corrected their charge for $1200+ drop off fee. They explained the preauthorization charge and the upgrade to a larger vehicle, a GMC Yukon. They honored their price and gave me a more comfortable ride. Thank you for guiding and leading me the right direction.

Cons: Your reservation record did not showed my rental price and led to some drama. I apologize for my behavior in dealing with the situation but this created an atmosphere of mistrust. I am glad it was corrected.

Reviewed Oct. 2017

review from
8.8

Great car, very slow pick up from airport

Pros: Great car, very slow pick up from airport. Fortunately, they only had an a credit card. We had a high-end jeep that was fully loaded with everything. You have XM radio, navigation, it was extremely comfortable. I have a sunroof etc. Gas mileage was good. Was a great car. Check in and check out process was fine. People are friendly.

Cons: It took over an hour to have the rental agency pick us up at the airport. Some was related to traffic, but most was related to confusion by the pick up driver. They said they would not post the deposit to the credit card, what they did.

Reviewed Jun. 2017

review from

8.0

Pros: everything was good. A bit of a wait at the counter for a car.

Reviewed Jul. 2017

review from
6.8

Excellent car, very poor service

Pros: The car was easy to drive and comfortable, absolutely no issues from when we drove out of the centre until we drove back. Overall quite decent value for money.

Cons: The service especially at the start was dreadful. Firstly, when we phoned to ask where we should be collected from at the airport, the directions given were poor. Then at the centre, they repeatedly tried to give us a car we didn't want, (we could see the car we reserved and pointed this out), the reason it seemed because they would have to move another car to get our one out, and they had misplaced the keys. When we eventually got the car we reserved, our attendant put the wrong end date into the computer (despite the fact he had our booking confirmation) and charged us for one day too few. We pointed this out after paying, and he said we would just have to pay an extra $65 on return, which he wrote on our form and we accepted. On return, we were first asked to pay the full amount, which obviously we didn't do since we had already paid for all but one day. Then we were asked to pay $82 for this day, which we agreed was correct but wasn't what we had written on our form from the first attendant.

Reviewed Jul. 2017

review from

2.0

Bullshit

Pros: Nothing

Cons: There was no car reserved for us they gave it away

Reviewed Sep. 2017

review from
3.6

Pros: The car

Cons: The customer service was horrendous. Nog sure if it was Europcar or Discount car but either way I will never use them again.

Reviewed Aug. 2017

review from
5.2

Terrible service at Discount

Pros: This rental was serviced by Discount Car Rental. The rental counter was incredibly slow and inexperienced. Worse than any car rental experience I've had. They showed my rental as a day shorter than what I'd booked with kayak, and while they said it would not be in issue on return, the guy returning his car next to me was being asked to pay an additional day for the same weird error in date. I allowed 20 min to return my vehicle, and even though I was the only customer when I arrived, they still took so long that my bus to seattle was closing the door as they dropped me off. Almost missed my coach and subsequently my flight. Would never use europcar or discount in yvr again, regardless of price.

Cons: See above.

Reviewed Jun. 2017

review from
2.0

No car = awful

Cons: Despite having a reservation- no car available and no attempt to find an alternative and no apology. I will not book with Europcar again.

Reviewed Jun. 2017

review from
2.8

Absolutely horrific

Cons: Shuttle took very long to get to airport, when i arrived at car rental place, they told me they ran out of cars and would not be able to rent me a car even though I had a reservation. They then told me to walk to Enterprise 10 minute walk down the street in the pouring rain. Manager was incredibly rude. Shuttle driver was however very nice. Overall, terrible experience.

Reviewed May 2017

review from
6.4

Pick up

Cons: Discount cars had run out of vehicles and we're planning on not picking up waiting customers from the airport. I had to put pressure on them to do so as there were a couple of families with kids and babies waiting anxiously. Phone at pick up point was not working. The process took ages and was a stressful start to our family holiday.

Reviewed May 2017

review from

From $27/day

Rated no. 11

Economy Rent a Car

Cheapest deal

5.4 Okay (17 reviews)

3 locations in Vancouver

╳

Economy Rent a Car reviews

Car hire locations

Economy Rent a Car

Locations in Vancouver

1361 Robson St Vancouver

+1 778 385 5551

2651 no. 3 Road Richmond

+1 604 689 1231

Airport Off-site 2651 No 3 Road Richmond

+1 778 385 5551

Overall

5.4
Cleanliness

5.6
Comfort

6.4
Pick-up/Drop-off

5.0
Value for money

6.0

Recent reviews

2.0 Mediocre

24 Oct. 2018

Was under the impression that economy was onsitew

Cons: Was under the impression that economy was on site, didn’t find out until I got there that it was off site. Wasted my rental fee

10.0 Excellent

21 Nov. 2018

Pretty good

Pros: Service was pretty good

Cons: They charged me more. I had already pre-paid, but when I got to the rental car place I was told to pay more money.

8.4 Excellent

24 Nov. 2018

Pros: Very friendly and helpful staff, made it easy, even though the car was pretty far from the airport

Cons: The location was somewhat far from the airport (I think it said it was at the terminal).

2.0 Mediocre

6 Dec. 2018

Had to cancel due to emergency

Cons: We had to cancel due to an emergency and not only did we have to pay the full amount we were double charged and had to take care of that on top of everything else.

6.0 Good

6 Dec. 2018

Pros: Price is what hooked me but, it still wasn’t worth it. The shuttle drivers, to & from the airport, were very friendly.

Cons: Check out process was a bit intimidating, super detailed inspection with focus on front fascia and wheels. Hard sell on insurance which in light of the aforementioned inspection, made me uneasy like this may be a scam. I declined their insurance as I carry my own coverage. They charged my credit card a $500 deposit, not a hold but an actual charge (it has since been credited back but the fees they must be paying for this). The whole inspection, insurance, credit card charge process weighed on my mind the whole trip; I could hardly wait to return the car. Check in, same detailed inspection, no issues. Car was not washed, inside was vacuumed but, the outside was just hosed off. There was no windshield washer fluid which I needed for the road conditions on the trip up to Whistler. Will not use Economy again.

2.4 Mediocre

16 Jan. 2019

Don’t rent from them!! They bait and switch

Pros: Nothing

Cons: I reserved a full size SUV and received a mid-size SUV that we didn’t fit in!! They said that the advertisement online was incorrect..... yeah right ... they advertised a Armada which is a big SUV and said they don’t even have those cars. They gave me a Ford Explorer and wanted to charge me an extra $30 a day for winter tires... what a joke. They refunded me $70 for a week rental that would have cost $150-$175 less for that size car from another company but I was stuck with them since they are off-site from the airport and they picked us up in one of their mini vans — that don’t have a dedicated shuttle.

10.0 Excellent

20 Jan. 2019

Really great!

Pros: Friendly staff, and excellent service. I don't have any complaints. Really worth it!

4.0 Okay

5 Feb. 2019

Pros: Stafe was friendly

Cons: Car did not smell verry good

7.6 Good

11 Feb. 2019

Pros: Fuel economy and the model of vehicle available.

Cons: Interior windows needs cleaning. Sheen from wax cleaner/buildup was a safety hazard once the while faced the sunlight.

9.2 Excellent

5 Mar. 2019

Pros: What I liked was the staff. They worked hard to remedy the situation while explaining what went wrong in the web booking. Their team effort to make it right for us was very appreciated. I know in the future that I can trust this company to do the right thing. I liked these guys and their effort made

Cons: To compete with the big companies they could be better at streamlining pick up and drop off since they are offsite. Technology could really enhance that. Uniforms project professionalism. It is these points that could really enhance their business.

Sunnycars

6 locations in Vancouver

╳

Car hire locations

Sunnycars

Locations in Vancouver

180 Georgia Street West

4400 Cowley Cresent

999 Canada Place

999a Canada Place - Cruise Ship

Airport

Bsmt Level Of Parking Garage

Discount Car & Truck Rentals

3 locations in Vancouver

╳

Car hire locations

Discount Car & Truck Rentals

Locations in Vancouver

1156 West Hastings Street

+1 888 412 3733

8326 St George St

Vancouver International Airport

+1 604 370 2277

keddy by Europcar

3 locations in Vancouver

╳

Car hire locations

keddy by Europcar

Locations in Vancouver

1156 West Hastings Street, Vancouver

+1 604 620 3057

8971 Bridgeport Rd Richmond B.col., , British Columbia, V6X AR9

+1 604 370 2277

Monday	07:30 - 22:00
Tuesday	07:30 - 22:00
Wednesday	07:30 - 22:00
Thursday	07:30 - 22:00
Friday	07:30 - 22:00
Saturday	08:00 - 22:00
Sunday	08:00 - 22:00

Call 6043702277 For Discount P/up, 8971 Bridgeport Rd Richmond B.col., , V6X AR9

+1 604 370 2277

Monday	07:30 - 22:00
Tuesday	07:30 - 22:00
Wednesday	07:30 - 22:00
Thursday	07:30 - 22:00
Friday	07:30 - 22:00
Saturday	08:00 - 22:00
Sunday	08:00 - 22:00

99Rent

2 locations in Vancouver

╳

Car hire locations

99Rent

Locations in Vancouver

160-3411 No.3 Rd, Richmond

+1 604 355 5555

160-3411 No.3 Road

+1 604 355 5555

MEXRENTACAR

1 location in Vancouver

╳

Car hire locations

MEXRENTACAR

Locations in Vancouver

1363 Robson St

+1 604 276 8278

Ofran Holiday Autos

1 location in Vancouver