Recent reviews
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10.0
Pros: National gave me credit for filling the car with fuel after receiving it with only a half tank.
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8.0
Pros: The staff was very helpful and gave me a discount on the fuel option because I returned the car with a half-full tank
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4.4
Pros: Car was comfortable.
Cons: Price ended up costing double what was quoted. I even dropped the car off a day early and the price "could not be adjusted" Insurance was too pricey in my opinion. Bad customer service. Reservation told me a pick-up/drop-off address that was permanently closed so I had to make my way to another location. When I tried to call to talk to someone about the pick-up I got the worst automated service with no way to talk to a live person. Never booking through these guys again.
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4.8
Cons: Both our pickup, and dropoff, locations were closed--the pickup location had a phone number we could call for service, and the dropoff location had a drop box for the keys so we couldn't confirm the condition of the car with National when we left it.
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2.8
Not as expected
Pros: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there wasI had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change. already a delay due to location change. I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.
Cons: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.
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4.8
Good cars but this location is understaffed
Pros: The car was clean
Cons: No signs to the south terminal location and once there there is no one at the kiosk. It took me a while to understand there is a dropbox and where to park the car. Better directions would have been appreciated
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10.0
Quick check-in at Canada Place after getting off the cruise ship.
Pros: Availability of car at Canada Place. David at SEATAC when I returned car was very helpful.
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9.6
Easy day!
Pros: the canada place team was great. super easy and hlepful. Getting down to seattle was a breeze and the DT seattle team was nice enough.
Cons: The Seattle team made it sound like We paid too much for the Rental... I kind of felt like making a stink, but didn't as we were too pressed for time. Although now, thinking about it again, We probably should be given a voucher or rebate of some kind.
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10.0
Cons: I rented the car thinking it was from the airport Vancouver National location when really it was reserved from the downtown National location. The manager was VERY good and assured me I would have a vehicle. And, I did. thanks.
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10.0
Pros: National gave me credit for filling the car with fuel after receiving it with only a half tank.
review from
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10.0
Quick check-in at Canada Place after getting off the cruise ship.
Pros: Availability of car at Canada Place. David at SEATAC when I returned car was very helpful.
review from
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9.6
Easy day!
Pros: the canada place team was great. super easy and hlepful. Getting down to seattle was a breeze and the DT seattle team was nice enough.
Cons: The Seattle team made it sound like We paid too much for the Rental... I kind of felt like making a stink, but didn't as we were too pressed for time. Although now, thinking about it again, We probably should be given a voucher or rebate of some kind.
review from
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10.0
Cons: I rented the car thinking it was from the airport Vancouver National location when really it was reserved from the downtown National location. The manager was VERY good and assured me I would have a vehicle. And, I did. thanks.
review from
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4.4
Pros: Car was comfortable.
Cons: Price ended up costing double what was quoted. I even dropped the car off a day early and the price "could not be adjusted" Insurance was too pricey in my opinion. Bad customer service. Reservation told me a pick-up/drop-off address that was permanently closed so I had to make my way to another location. When I tried to call to talk to someone about the pick-up I got the worst automated service with no way to talk to a live person. Never booking through these guys again.
review from
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4.8
Cons: Both our pickup, and dropoff, locations were closed--the pickup location had a phone number we could call for service, and the dropoff location had a drop box for the keys so we couldn't confirm the condition of the car with National when we left it.
review from
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2.8
Not as expected
Pros: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there wasI had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change. already a delay due to location change. I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.
Cons: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.
review from
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4.8
Good cars but this location is understaffed
Pros: The car was clean
Cons: No signs to the south terminal location and once there there is no one at the kiosk. It took me a while to understand there is a dropbox and where to park the car. Better directions would have been appreciated
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