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Hotels near Orlando Sanford Intl airport

Hotels near Orlando Sanford Intl airport

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Orlando Sanford Intl (SFB) - Orlando, FL, United States
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Best hotels near Orlando Sanford Intl airport

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.2 Excellent
Based on 131 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.2
Comfort
9.4
Location
9.3
Services
9.5
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Location
9.6
Services
8.4
Staff
8.8
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.2
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
9.6
Location
8.8
Services
8.3
Staff
8.3

Excellent 10.0
Pros: Excellellent stay; Rooms and common areas super clean; Staff kind and very professional; Value more than ok; Easy access from the room to outside for walking the dog Huge king bedroom; Only one negative note: there is no honey at breakfast... ; )
Excellent 10.0
Pros: It's good.
Cons: No. Not thing.
Excellent 10.0
Pros: This was one of the best experiences I’ve had at a hotel in over a year. It was clean, the staff was friendly and welcoming, and the location was perfect. I 100% will stay here again. Full kitchen to cook in except an oven but it was great. I didn’t even want to leave.
Excellent 10.0
Pros: From Kathy’s greeting at checkout (and throughout our stay) to the cleanliness, comfort and breakfast….Everything about this place makes me want to come back every time. Thank you to Kathy and staff for making our 1st Soccer Tournament stay The Most Memorable‼️♥️
Cons: Nothing
Excellent 9.0
Pros: I liked the breakfast. My stay was peaceful.
Excellent 8.0
Pros: Clean
Cons: The GM called the police on my godson because he was sitting in the car. He was told someone felt intimidated because he was a black guy. Instead of verifying if he was staying at the facility the police was called at 1230p. That could’ve gone very wrong! People need to get over themselves. The kid was just sitting a car that had been parked in the parking lot for 3 days. Racism is real!
Excellent 10.0
Pros: EVERYTHING! The staff at check in were polite and friendly. The room was amazing and very clean.
Cons: When you get up to use the bathroom you turn on the light and it shines directly on the bed. So if one person is still in bed they get a blinding wake up.
Excellent 8.0
Pros: We liked having a separate living room and kitchenette with a microwave a dishwasher. We had our dogs with us, and the area was perfect for long walks and for running. The sidewalks were clean and tree lined
Cons: The bathroom area could have been a little larger, but that was not a huge problem.
Good 7.0
Pros: Room was clean and comfortable. The grab and go breakfast was good.
Cons: Couch was uncomfortable. Chair at desk was really, really, uncomfortable.
Excellent 9.0
Cons: I was expecting to get a room with a step in the shower at that is what I need however there were none available
Excellent 10.0
Pros: I loved the layout of the suite, spacious & efficient. Excellent bed & bedding.
Excellent 10.0
Pros: Excellent location. Friendly staff. Spacious clean rooms. Better than average breakfast
Excellent 10.0
Pros: 'Hotel employee was super nice and welcoming.The suites are modern and has great amenities. They had a pool, hot tub and basketball hoop.
Cons: Nothing
Excellent 10.0
Pros: Location and cleanliness
Excellent 10.0
Pros: Everything!
Cons: Nothing, everything was perfect
Excellent 10.0
Pros: Clean, clean, super Clean!
Cons: No complaints.
Excellent 8.0
Pros: Room was much more accommodating than I expected. Very modern decor & time & thoughtfulness has been given to the layout & simple yet important features like placement of light fixtures, light switches & placement & number of electrical outlets.
Cons: Unfortunately the hot tub was closed due to resurfacing for the majority of my stay. The low temps were in 40s & 50s, perfect weather for enjoying some relaxing time in the hot tub in the evening after a long day.
Excellent 10.0
Pros: Loved the fire pit. Excellent studio room with glass showers and multiple towel racks. Rooms and hotel very clean. Great location.
Excellent 10.0
Pros: We found the hotel to be very attractive and updated, in a great location for visiting family in the area, and the staff was polite and friendly. Great breakfast also.
Excellent 10.0
Pros: Nice spacious and clean rooms.
Good 6.0
Pros: The kitchen.
Cons: The noise from the ac unit
Good 7.0
Pros: Location and breakfast
Cons: The staff. During my 4 night stay, there was only one front desk staff member who was courteous and friendly
Good 7.0
Pros: Room size was good couch bed very bad springs with fabric over them impossible for anyone to sleep on.
Residence Inn by Marriott Orlando Lake Mary - Lake Mary
Rated no. 1
9.2
Excellent 9.2
Based on 131 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
8.8
Location
8.9
Overall
9.3
Overall 9.0 Excellent
Based on 158 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
8.8
Location
8.9
Overall
9.3
Cleanliness
8.6
Comfort
8.0
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
8.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
9.3
Services
8.8
Staff
9.2
Cleanliness
7.5
Comfort
8.3
Facilities
10.0
Location
7.9
Services
7.5
Cleanliness
9.0
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.8
Staff
9.0

Excellent 10.0
Pros: The proximity to the Sanford Airport and to our family that we were visiting
Cons: There was a LARGE group of youth baseball players that went largely unattended by parents. Running in the hallways, knocking doors late at night, holding the elevator - we used the stairs several times. Very inconvenient.
Good 7.0
Pros: Location
Cons: There were trash outside the elevator the entire time of our stay. Not sanitary!!!
Excellent 10.0
Pros: Luxury room
Excellent 10.0
Pros: Hotel is beautiful, clean and staff is friendly
Cons: Nothing
Poor 1.0
Pros: Location
Cons: Room was dirty and the staff was not friendly. I will not stay there again.
Okay 5.0
Cons: Staff, no daily room cleaning
Excellent 9.0
Pros: Amenities
Cons: Wish there was a laundry
Excellent 10.0
Pros: Cost
Cons: No
Excellent 10.0
Pros: Friendly staff, clean and quiet.
Cons: No
Excellent 10.0
Pros: Cleanliness
Cons: No exhaust fan in bathroom
Excellent 10.0
Clean with good food
Poor 1.0
Pros: Not much
Cons: I have absolutely no idea how they are able to call this hotel a Westin
Excellent 10.0
Pros: clean & modern
Excellent 10.0
Pros: Stayed here before. Close to my grand children.
Cons: No
Excellent 10.0
Pros: Great atmosphere
Cons: No
Excellent 10.0
Pros: Comfortable bed
Cons: No
Excellent 9.0
Pros: Location location location.
Cons: There was a event at the hotel, which meant there was bearly any parking spots.
Excellent 10.0
Pros: Convenience in location
Cons: Made staff aware that safe didn't work and it was not repaired in the 3 days we were there
Excellent 9.2
Cons: Housekeeping
Good 7.5
Pros: The room itself was nice and comfortable. The hotel was nice and modern.
Cons: This is what our problem was... The hotel was hosting a bunch of different events that weekend so for the people actually paying to stay there could not find parking. We had to complain and they had valet move one of the cars so that we could park. I think with the limited parking they need to work out parking keeping in mind that people actually paid to sleep there. Also we ordered room service one night literally 2 beers and a cheesecake all things that are already done. They told us 45 mins after an hour we called to check the status and they didn’t even know what we ordered it was never actually put in. They told us a couple more mins so we canceled and came down stairs to the bar in the lobby IT WAS CLOSED. So we went to the bar in the restaurant and it was packed and there was only one bartender she was all over the place. She was super sweet but you can see it was a lot for her. I’m not complaining cause we couldn’t get a drink I’m complaining because I don’t the weekend was completely thought out to accommodate all the guests that were going to be present in the hotel.. Event guests and the hotel guests
Okay 5.0
Cons: Parking lot not very well lit. Sheets on bed were uncomfortable.
Good 7.5
Pros: I liked the shower head. I liked the full length mirror.
Cons: I didn’t like the elevators being on one side of the hotel. I felt like I walked forever to get to my room or to leave the hotel.
Okay 5.0
Pros: Clean
Cons: Yes, $244 hold on room was way too much They charged me for the room after I booked and paid months ahead of time and still haven't got my refund. Not happy
Good 6.0
Pros: Location
Okay 5.0
Cons: Breakfast not included
Good 7.0
Pros: Great location. Kind staff, very helpful.
Cons: Well, I requested 2 Queen beds and I got a king bed instead.
Mediocre 3.0
Pros: It does not take much to make me happy and I was extremely disappointed.
Cons: We were assigned a MURPHY bed in a room that was not connected to any other room. Very uncomfortable considering that was supposed to be like any other room. In the morning it took 5min to get hot water. OVERRATED for the money they charge.
Good 7.0
Pros: Location convenient to I4
Cons: Parking difficult due to paving of hotel parking area
Poor 1.0
Pros: Requested two beds in the room, and when I arrived only a single king bed was offered. Staff was unable to accommodate and unwilling to offer any assistance for the inconvenience.
Good 6.0
Pros: Location was convenient to restaurants and groceries and entertainment
Cons: Sink did not drain, humidity level in room was high and coffee was not available to guests unless made in the room. Needed to request coffee packets from front desk each day.
Excellent 10.0
Pros: Stayed for a week while training for a new business. Staff was great! Room had all the required business outlets, desk, comfortable chairs, refrigerator, and most importantly a very nice bed. Room was clean and well appointed. Close to restaurants and Publix. Very convenient hotel to the interstate and 417. If you need to stay in the Lake Mary area, I highly recommend the Westin.
Cons: That they have Starbucks in the room! Lobby bar did not have beers on tap. Everything Elise was great, not much to criticism to give.
Okay 5.7
Pros: The bar and restaurant were nice. The bathroom in room was a nice size.
Cons: The staff was not friendly. We were not happily greeted, welcomed with a smile, or made to even feel welcome at all when we arrived.
Excellent 8.8
Pros: The Shula 347 Steakhouse
Cons: Nothing
Excellent 9.1
Pros: very clean very green had great conversations around the pool with other guests on site steak house was nice but not cheap We would stay there again
Cons: ac wouldn't go as low as needed, we like it freezing black out shades are not totaly blacked out so we got sunshine in the morning
Excellent 9.7
Pros: We had an early morning flight so the location was convenient to get to airport quickly.
Cons: Only minus was the hot tub didn't work. They rest of the hotel was great!
Good 6.8
Pros: Beds were comfortable. Front desk staff very helpful.
Cons: Pool was freezing even though it was "supposed" to be heated. Nothing for kids to do...Don't choose if you are traveling with kids.
Excellent 9.7
Pros: Nice hotel near a location we wanted to stay
Excellent 10.0
Pros: Very clean and quiet hotel. Great location to the highway and plenty of food nearby.
Excellent 10.0
Pros: It was fantastic. Great staff. great price...$90/night (AMAZING FOR A 4/5 STAR HOTEL) Just all around great
Excellent 9.3
Pros: Loved the pool @ Shula's
Cons: No complaints
The Westin Lake Mary, Orlando North - Lake Mary
Rated no. 2
9.0
Excellent 9.0
Based on 158 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
9.3
Overall 8.7 Excellent
Based on 174 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
8.8
Comfort
9.0
Location
9.1
Services
8.6
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.2
Location
8.9
Services
8.8
Staff
8.5
Cleanliness
9.1
Comfort
9.1
Location
9.7
Services
9.7
Staff
9.4
Cleanliness
9.3
Comfort
8.9
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.3
Staff
9.2

Excellent 9.0
Pros: When we discovered that the pillows were down fill we requested foam. Our request was handled very quickly and the woman from housekeeping worked diligently to get us what we needed. Everyone was very friendly and professional.
Cons: Check-in and check-out times are difficult to ascertain. They should be more prominent. We had no issues with either but when we were looking for those times we were never able to find them.
Poor 1.0
Pros: At least restaurants were walking distance.
Cons: Did not receive the king bed room , website stated airport shuttle, but did NOT run. Left us stranded.
Excellent 10.0
Pros: Room was modern, bed was comfortable, great lighting in the bathroom, fantastic water pressure, no noise.
Cons: No
Excellent 10.0
Pros: Staff and cleanliness. People at the desk were great and the whole facility was so clean. Providing the clip on TV showing how the place was cleaned also put me at ease and I loved that the rooms floors were not carpeted so it just felt clean.
Cons: no
Okay 5.0
Pros: The location and staff was very nice and personable.
Cons: Very loud. It seems like it maybe a hotel to have small parties in. Saw several people walking around with champagne bottles. The floor above me had to also been having a party. It was very loud until 2 am. The pools must not have a close time.
Excellent 10.0
Pros: It was comfortable for many reasons
Cons: The restaurant was closed on Sunday.
Okay 4.0
Cons: I was very disappointed and shocked that the room had such a wet,damp,mildew musty smell. I had to buy candles for my room and upon returning home had to do all of my laundry from my clothes hanging in the closet because they all smelled like the room.
Excellent 9.0
Pros: Updated with no carpet flooring. Everything was very nice. Staff was very nice at check in and check out. They even asked if we had a good night sleep and really seemed to care.
Cons: Walls are thin, heard people in other rooms, esp. closing their doors & talking loud! There was no hallmark station on the TV ~ I only say this because I was going to be alone for a while and I told my husband it would be fine because I would watch it.
Mediocre 3.0
Pros: Rooms are spacious
Cons: No service / No staff / No hot water / No Kettle in the room / Depressing decor / Old & Dated Good for business perhaps / A bed to sleep in
Excellent 8.0
Pros: did not eat breakfast. price too high
Cons: could have a microwave in room.
Excellent 9.0
Pros: It was very well kept and the rooms were nice. The beds were super comfortable. I loved that the hotel served food and had a bar. I left a bag in the room by accident and the gentleman on the phone when I called was so nice and shipped it to me. That was above and beyond.
Cons: The only complaint I have is that there was a staff member who was extremely rude to me about 3 people only being allowed in the gym. They were all of my family members and I didn’t understand the reasoning.
Excellent 8.0
Pros: The room location and peacefulness
Cons: The shower only had hot water, it was two guests but we got 1 hand towel, 1 wash cloth and two towels, good thing we always bring our own. The coffee maker was dirty I had
Excellent 8.0
Pros: Staff was great
Cons: no shuttle to airport
Excellent 10.0
Pros: Great staff not like home but very comfortable stay.
Cons: Someone had broken a glass and housekeeping missed it but other than that perfect ¿¿
Excellent 10.0
Pros: I love the fact that the rooms have wooden floors and I love the glass showers with the long countertop. It is much easier that all hotels would have the wooden floors, definitely more sanitary
Cons: No
Good 6.0
Pros: Staff/ Room View
Cons: Roaches crawling in bathroom
Poor 1.0
Cons: room roof was leaking at 1am. hotel front office said that it was sold out and that we could just stay as the leak was over the bed. ended up changing hotels at 1am with no apology and told that ¿most people wouldn¿t say anything at that time of nig
Okay 5.0
Pros: Location to where we needed to be Spacious room
Cons: The toilet was broken. We had to pour water into the tank to flush. Someone came up promptly to check it out which was great and they offered to switch our room but it was 9pm and I have a toddler who was way over due to sleep so we stayed in the room
Excellent 9.0
Pros: That the floors are not carpet #1 large TV Bed good bathroom . Continued from below.....Alarm clock was set to go off at 5 am but not by me .....extremely annoying . No free breakfast and no laundry bag .....the pillows were way to mushy and flat.
Cons: Parking was a little far away from the building . Attention to details minor like no nightlight for the bathroom so you had to turn on the sun to pee . toilet lid was not a soft close ...why ? the volume on the remote not working .
Excellent 10.0
Pros: How comfortable the room was and the shower
Cons: N/A
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: Very comfortable room. Appreciated the wood flooring. Very short walk to nice restaurant Fish Bones. A short drive to Sanford Orlando Airport makes it a great hotel either before or after a flight.
Good 7.0
Pros: Great front desk staff, extremely helpful and super friendly, and location was perfect for what I needed.
Cons: Rooms were antiquated, not so well appointed and felt old as well as mine was quite warm - a/c was struggling. Just not what I usually find at a Marriott. I loved the locale and staff, but expect more for that brand and price point.
Mediocre 3.0
Pros: Location for my need for this trip
Cons: Construction going on and we weren't informed when booking the hotel. We had water shut off for several hours from 9.30 AM through mid aft. It was very inconvenient for us as we had to get ready and attend party that afternoon around 1.00 PM.
Mediocre 3.0
Pros: Nothing
Cons: Staffs aren’t respectful, I stayed in this hotel 4 days and they didn’t bring crip for my child, everyday they said, we will bring crip tomorrow morning then next day they said sorry! We will bring you breakfast now, and they didn’t b
Excellent 10.0
Pros: Convenient and a great staff. Good restaurant.
Cons: All good.
Okay 5.0
Pros: The location was excellent.
Cons: Poor property management. The supervisor for the cleaning staff does not do their job well. We had to be moved to another room after finding vomit on the bathroom floor. The front desk staff was not particularly attentive or apologetic about the matter.
Good 7.0
Pros: Location
Cons: TV had a green shadow on the screen while on. No pool.
Excellent 8.2
Pros: Great staff. Very cordial and responsive.
Cons: They were apparently understaffed for the conference I was attending. Very difficult to get a drink and bar food as only one person was working a very full bar. The breakfast room service came 30 minutes late and was not hot, server said there were "too many orders." Since many people left there orders on the door the night before, they could have anticipated this. When I alerted the manager, my breakfast was reversed.
Orlando Marriott Lake Mary - Lake Mary
Rated no. 3
8.7
Excellent 8.7
Based on 174 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
9.0
Overall
7.7
Overall 8.7 Excellent
Based on 130 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
9.0
Overall
7.7
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.5
Staff
9.2
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
8.8
Comfort
9.0
Location
9.3
Services
8.8
Staff
9.2
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
8.5
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.0
Staff
9.5

Excellent 9.0
Pros: Nice sized rooms
Cons: No elevators
Excellent 8.0
Pros: Breakfast was very good and very conveniently located. The hotel is near family we were visiting. Staff was very friendly and helpful. And the king sized bed was very comfortable!
Cons: Water was standing in front of the door to our room! But it dried up in a couple of days. Room needs to be updated with new flooring. Also someone was playing basketball til after midnight the last night we were there and we could hear the ball bouncing since we were near the basketball court. That should not be allowed that late at night!
Okay 5.0
Pros: Bed kitchen
Cons: Bathroom
Excellent 10.0
Pros: The whole experience was the best!
Cons: I Cannot think of one single thing that could have been better.
Good 6.8
Centrally located itsright next to the freeway and several decent restaurants in walking distance. I’ve stayed at this property three times now every time has been decent.
Poor 1.0
Pros: We were in the back so we were able to find parking.
Cons: Blood, hair, creepy neighbors and bad plumbing. We expected so much more from a Marriott Hotel also from a Penthouse room. There was blood on the pull out mattress, hair on the bed and in the bathroom and it was impossible to turn the water on in the shower without my husband doing it for us. They have people living here as well, one has red Christmas lights up in the window almost seems to be "advertising" as there a lot of traffic at night. The night desk clerk was super nice and professional but bluntly didn't care that I was a Marriott member. Our stay most definitely didn't meet even our lowest expectations.
Good 7.0
Pros: I liked the location
Cons: The room access. We were locked out of our room for close to in hour. In the Florida heat, it felt longer. They did make good by getting us another room and reducing our expenses.
Okay 5.0
Pros: The kitchen was nice the bed was comfortable
Cons: There was little bugs in the bathroom on the wall and the tub was not clean the cabinets had some toothpaste or something was not the room I thought I was getting I also took pictures Of the bathroom It was my birthday I was disappointed because the pictures and ratings always fool me
Excellent 10.0
Pros: Hotel employee at front desk was extremely nice n just absolutely wonderful.
Cons: That I could not afford to stay longer.
Excellent 10.0
Pros: Spacious accommodations, friendly staff
Cons: Breakfast is a cold to go breakfast, few options
Poor 1.0
Pros: Desk clerk was helpful.
Cons: Room was dated and poorly renovated. Paintwork was sloppy. Old lowboy toilet. Shower valve did not shut off fully. Shower drain was slow. Room had a chemical smell maybe to cover up mildew odor? Phone did not work. No breakfast buffet-bag breakfast.
Excellent 10.0
Pros: The receptionist was exceptionally courteous and helpful.
Cons: All my expectations were met by this hotel. They are great people and kept the Marriott standard.
Good 6.0
Pros: Reserved a King got 2 queens ok but.... no ice machines no fitness room .. good breakfast
Excellent 9.0
Pros: The room was spacious and the A/C Worked great!!!
Cons: Hot Water didn't last long
Poor 1.0
Pros: Customer service at the front desk
Cons: The hotel is an older building that may have been renovated a few years back.There were huge water stains & leaks on the ceiling; it smelled very damp and mold was evident. The mold smell was overbearing- there were cleanliness issues everywhere!
Excellent 10.0
Pros: We absolutely loved everything about this room.
Cons: Nothing at all.
Excellent 10.0
Pros: Very clean, spacious
Cons: Ran out of some items at breakfast on a Saturday before 9:30am. It was packed at that time.
Excellent 9.0
Pros: The location was good. Room was great and even though we did not use it the kitchen was a plus. Breakfast was great and staff was amazing kind and knowledgeable.
Excellent 9.0
Pros: Location was great. near Restaurants and freeway is great.
Cons: Bathrooms need update.
Excellent 10.0
Pros: Full kitchen/studio apt
Cons: Loves everything
Excellent 10.0
Pros: Very friendly staff. Breakfast surpassed my expectations. We had an issue with hot water and they fixed it right away (breaker was turned off). Bed was comfortable. The carpets looked nice and clean. The kitchen was well equipped. Will come back!
Cons: Being picky, bathroom could have use an upgrade but was clean and functional.
Residence Inn Orlando Altamonte Springs/Maitland - Altamonte Springs
Rated no. 4
8.7
Excellent 8.7
Based on 130 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.5
Location
9.4
Overall
9.1
Overall 8.5 Excellent
Based on 286 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.5
Location
9.4
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.4
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.8
Comfort
8.8
Location
9.3
Services
8.9
Staff
9.1
Cleanliness
9.7
Comfort
9.0
Location
9.9
Services
9.6
Staff
9.3
Cleanliness
8.6
Comfort
8.7
Facilities
9.3
Location
9.0
Overall
8.5
Cleanliness
8.5
Comfort
8.8
Location
9.3
Services
8.4
Staff
9.0

Excellent 10.0
Pros: beautiful, clean property with friendly staff.
Excellent 9.0
Pros: Clean, modern facility, with capable, friendly staff
Excellent 9.0
Pros: location
Cons: no safe in room
Excellent 10.0
Pros: The location is great with grocery store, restaurants, movie theater, etc. all in walking distance.
Cons: No
Excellent 9.0
Pros: Comfortable, clean rooms. Well kept facilities. Good breakfast.
Excellent 10.0
Pros: I had a nice 2 day stay for an event I was attending my checkin/checkout was simple and courteous breakfast was great and everything was clean and Covid protocol observed well recommended
Cons: Do not have anything I did not like except I couldn’t stay any longer
Good 6.0
Pros: Clean
Cons: Do Not accommodate request for rooms and then when asked very nasty
Okay 4.0
Pros: Location
Cons: At our arrival they gave us a double room instead a king room. The room was clean and ok. The beds were a nightmare, one was broken and the mattresses like a rock. We ask for a new room due we reserve a king room and the bed problem .
Excellent 10.0
Pros: Walking distance to great restaurants, bars, and shopping. Nice neighborhood.
Excellent 8.0
Cons: Helter skelter location of items. Poor variety of cereal choices.
Good 7.0
Pros: Location was great, found it by accident though, The bed was comfortable, and the room was spacious. I liked the desk, we used it as a table to eat at.
Cons: One of our bathroom packages was dirty and had hair stuck to it. Also, the shower itself was a little dingy.
Excellent 10.0
Pros: Cleanliness. We didn't have a chance to try the breakfast as our flight was at 6:30 a.m. so we were up and out quickly. I definitely loved the room doors secured by tape showing it had been sanitized. My adjacent room door wouldn't open as it as stuck.
Cons: Can't think of a thing.
Excellent 10.0
Pros: Friendly helpful staff. Clean room.
Cons: We stayed at several Hampton Inn during our recent vacation to Florida...was disappointed that this location has not resumed their hot breakfast. But we were thankful for the Orange Juice, orange & oatmeal packets.
Good 6.0
Pros: Location
Cons: Toilet ran
Good 6.0
Pros: Location
Cons: Our room was on the first floor, there were only white sheer curtains on the windows and the landscaping lights were shining into our room the whole night which kept me up. The thermostat was not working and the room was also very warm and muggy.
Poor 1.0
Pros: Nothing
Cons: Staff is horrible are the worst
Excellent 9.0
Cons: No
Okay 5.6
Hotel not bad but not Agoda
Excellent 10.0
Pros: Very neat and COVID compliant
Excellent 8.0
Pros: The staff was very nice and the location was great.
Cons: We had a leaking toilet and a clogged bath, that took 2 days to get fixed. They were apologetic but it should have been fixed the first day.
Excellent 10.0
Pros: Area close to restaurants and highways. Clean rooms and clean open areas, clean parking lot. Desk clerks very helpful
Cons: Would have rather had a wrapped sweetroll for the grab and go breakfast. But at least there was water and orange juice and fruit and granola bars and oatmeal mix. Thank you.
Excellent 8.0
Pros: pool, hot tub, breakfast
Excellent 10.0
Pros: Friendly staff. Clean and comfortable room.
Poor 1.0
Pros: Great location and staff.
Excellent 8.0
Pros: Nice accommodations and close to Sanford Orlando airport.
Cons: Would like a few more breakfast choices, but good overall.
Excellent 10.0
Pros: Best hotel ever, staff was fantastic. Very clean, great room, perfect location.
Cons: Nothing.
Excellent 8.0
Pros: Staff is very friendly, professional and helpful.
Cons: Mattress could be more comfortable -- a bit to firm for me.
Excellent 10.0
Pros: The staff was friendly and helpful. The room was clean and comfortable. Breakfast was good.
Excellent 10.0
Pros: Nice staff. Hot breakfast, coffee and teas were great.
Cons: Coffee maker in the bathroom. Gross and extremely unsanitary. Would never touch it.
Hampton Inn & Suites Lake Mary At Colonial Townpark, FL - Lake Mary
Rated no. 5
8.5
Excellent 8.5
Based on 286 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.9
Overall
9.3
Overall 8.5 Excellent
Based on 121 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.9
Overall
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.3
Staff
9.2
Cleanliness
8.5
Comfort
8.7
Location
9.1
Services
8.7
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.5
Cleanliness
5.0
Comfort
3.8
Location
6.3
Services
3.8
Staff
5.0

Excellent 10.0
Pros: The staff was amazing!
Cons: The bathrooms could use a little makeover.
Mediocre 3.0
Pros: Got ate up by bed bugs besides that the property was nice and the staff was very helpful and friendly.
Cons: Me and my other half got ate up by bed bugs.
Excellent 9.0
Pros: Friendly reception.
Cons: Was very nice. Would of liked a balcony though.
Excellent 10.0
Pros: Very clean.
Cons: Pillows.
Excellent 8.0
Pros: Clean room and lobby. Courteous staff
Excellent 10.0
Pros: Very Clean
Cons: Nothing
Excellent 8.0
Pros: The rooms have a small patio area.
Cons: I didn't care for where the tv was located. It would be nice if they had a chair for patio area to sit on.
Excellent 8.0
Pros: Location was great
Cons: The restaurant was closed due to restrictions
Excellent 10.0
Pros: Everything went smooth and accomadating
Cons: none
Excellent 10.0
Pros: Perfect spot to stay. Very comfortable. Plan on staying there again. Close to his children.
Cons: no
Excellent 8.0
Pros: The cleanliness
Cons: The non service excuses to not provide the services that we used to have while paying the same prices for Lodging.
Excellent 8.0
Pros: Well appointed room, quiet AC, cooperative staff
Cons: no daily housekeeping,needs were handled on a request only basis,grab & go breakfast was adequate but coffee was available for purchase only,2 in-room coffee packets were provided but not replenished,2 maintenance issues lost TV signal and clogged toilet
Excellent 10.0
Pros: Employees were excellent
Cons: No
Excellent 8.0
Cons: We booked the hotel specifically because it has a hot tub but there were a bunch of kids and someone hit the emergency stop so it was COLD & only fixed by engineering on Monday
Poor 1.0
Cons: We were billed 3 separate extra charges but we didn’t make any transactions. I Called the hotel staff when notified of charges but manager would not take my call. I stayed there the night of Dec 26 and arrived after ten. Restaurant was not opened
Mediocre 3.0
Pros: The staff
Cons: No free breakfast. For the price you pay a night there should be free breakfast. Bathroom could have been cleaner.
Good 6.0
Pros: The staff was professional and courteous.
Cons: The bed was not made well; the bathroom, while there was no odor,could have been cleaned better. I noticed a soda bottle behind the head of the bed and the ice in the refrigerator had melted. Had to do it myself.
Good 6.0
Cons: Had a musty smell
Good 7.0
Pros: clean, attractive room
Cons: Room 317 shower curtain rod was broken and drooped so curtain would not stay closed. Tub bottom was too concave.
Good 7.0
Pros: The location of this hotel is great -- it's spitting distance to the interstate and convenient to restaurants and shopping.
Cons: The room was quite dusty, and could have used a bit of an update.
Good 7.0
Pros: Very reasonably priced for a last minute reservation.
Cons: No complimentary breakfast or coffee in lobby
Good 7.0
Pros: Staff was excellent! Great room rates.
Cons: The hotel needs updating. The Courtyard sign on the side of the building needs lights replaced, rooms need updating and they need to pay for consistent pest control as most Florida hotels, especially the Marriott brand, do. Great staff though!
Good 7.0
Cons: There was a minor smell in the room could not identify it.
Okay 5.0
Pros: Convenient
Cons: No breakfast
Courtyard by Marriott Orlando Lake Mary/North - Lake Mary
Rated no. 6
8.5
Excellent 8.5
Based on 121 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
9.1
Location
9.1
Overall
9.3
Overall 8.4 Excellent
Based on 555 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.1
Location
9.1
Overall
9.3
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.7
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
9.2
Overall
9.0
Cleanliness
8.9
Comfort
9.2
Facilities
9.0
Location
9.3
Overall
9.6
Cleanliness
8.7
Comfort
8.5
Location
9.1
Services
8.5
Staff
8.7

Mediocre 3.0
Pros: Property was overall nice with a clean & spacious room, however checking in was horrible with a very unwelcoming desk staff. Breakfast was decent but honestly I couldn’t get over the treatment from staff so I did not enjoy my overnight stay. She was verbally abusive and threatening, not a person I would expect representing the Hyatt brand.
Cons: The staff, she was rude & confrontational.
Good 7.0
Pros: Room size. Quiet room
Cons: Two mornings at breakfast there were people in the dining area with no shoes.
Mediocre 3.0
Pros: The breakfast was good
Cons: My room .. the furniture was very dirty with dirty stains on them. The carpet is very old.
Excellent 8.0
Pros: I liked that there was a pool and hot tub, the size of our room which included a wrap around sofa couch, a mini fridge, a closet, a very comfortable king bed, a work space with a comfy rolling chair, and a beautiful oversized shower and showerhead.
Cons: I did not like the overnight employee, a dark Indian man who was blatantly rude. He seemed to find enjoyment in making a guest uncomfortable. He treated both me and my friends with disrespect, spoke sarcastically, and was very condescending.
Excellent 10.0
Pros: The staff was very friendly.
Cons: The rooms need to be upgraded. The sofa in the room had stains on it and the bathroom was very small.
Excellent 9.0
Pros: The staff was amazing. Very friendly and helpful. I loved all the amenities. They offered food, a bar, Starbucks coffee and small convenient store.
Cons: Breakfast ended at 9:30, too soon. We didn¿t get to enjoy the breakfast either morning.
Excellent 9.0
Pros: Location, was near where I had to be, away from hustle and bustle yet close enough for a 10 min drive to move eateries and stores. Walmart target 10 min as well Mall 15 min.
Cons: Layout of bathroom, the door is huge and positioned where you can't really step inside the bathroom especially if your significant other is sitting on the toilet. Difficult to access bathroom due to door.
Excellent 10.0
Pros: Helpful staff, comfortable rooms, breakfast onsite
Mediocre 2.0
Pros: Dirty carpet, furniture in poor condition, very noisy
Good 7.0
Pros: Breakfast and location
Cons: Need central air - room units are terrible.
Mediocre 3.0
Pros: The hotel was close to many stores and places to eat, which made it easy to feed my family or pick up things that we forgot. The breakfast spread was ok.
Cons: There was an extremely loud group of people hanging out, cursing, and drinking. The front desk person attempted to quite them down, but it didn't work. Spaces weren't as clean as they should have been. The room had a smell.
Excellent 10.0
Pros: Everything
Cons: No airport shuttle and wish they had a grab and go for early flights.
Good 6.0
Pros: The location was good. Right off the highway. Staff was friendly. The room was big.
Cons: It was not 3.5 star hotel. The furniture is worn and needs replacing through out hotel. The bedding was old, dingy and worn out. The sheet was big and lose on bed. No outlets by bed to plug phone into. Defiantly not what I expected from this hotel chain
Excellent 9.0
Pros: Close to shopping and dining
Cons: Airport shuttle service is not operational
Okay 5.0
Pros: Location
Cons: There was a large group of families connected to a club baseball team. There were children unsupervised running up and down the hall making noise after 10pm. The front desk left attended for long periods, could not seek assistance.
Excellent 10.0
Pros: Great staff and rooms are large
Cons: N/A
Good 7.0
Pros: Price was very good.
Cons: Grab and go breakfast was a disaster. Time for normal breakfast to return.
Excellent 10.0
Pros: The staff is wonderful and the rooms are great.
Cons: No...Everything was great
Excellent 10.0
Pros: Friendliness Professional Curteous
Cons: Nothing
Mediocre 3.0
Pros: The location was the only good experience. The sofa bed was dirty and the sheets from the previous customers were still on the bed. The shower floor had mildew in the cracks. No microwave in the room. For the price, it should've had a microwave. Never.
Mediocre 3.0
Pros: Hotel should tell guest they no longer have Ethernet in rooms
Cons: I called 3 days before arrival to confirm Ethernet connection in rooms. The staff confirmed and upon arrival no Ethernet was available. I lost a week of work because of this.
Poor 1.0
Pros: We didn't like anything
Cons: I did like anything about this hotel service was terrible I request the room get to clean up I. The morning for my return when I get back they didn't clean up I call then and what I get was a ugly Attitude and came to clean room with upset faces
Good 7.0
Pros: I was able to get coffee whenever I needed, the salt water pool was also a bonus!
Cons: probably location, being so close to the freeway you get a lot of noise from i4.
Good 6.0
Pros: We love this hotel chain and stay whenever we can find availability. We love the rooms with two beds and a sofa bed as then we have enough room for our children in the same room.
Cons: There was TRASH everywhere. Many bins were heaped to overflowing with trash on the ground around the bin. The pool deck was awful. Empty food boxes and cups under pool chairs. Food scraps on the ground near the overflowing bin, attracting ants.
Good 7.0
Pros: Location and price.
Cons: This was by far the dirtiest Hyatt Place I stayed in. The shower grout was dirty and cracking. The mini fridge smelled like someone spilled beer in it and it was sticky.
Good 7.0
Pros: The location is great, and the night staff was friendly.
Cons: But management below average. No one wants to take responsibility for decision making. Fitness room was closed and I stayed at 2 other hotels and they were opened earlier in the week. Nobody seemed to know why theirs was still locked down from the guests,
Okay 5.0
Pros: Location was close to family and friends, restaurants and shopping.
Cons: No microwave, bed was firm, parking lot is extremely dark needs more lighting, tub was not clean, and my room was not vacuumed.
Okay 5.0
Pros: The size of the rooms and layout
Cons: The staff came into the room without knocking and even after seeing us did not excuse herself she just placed blanket in bed.
Excellent 10.0
Pros: This hotel is very close to I-4. I arrived in the middle of the night and the front door was adequately secured and monitored. The staff was very helpful and friendly. Food was available 24 hours. The room was clean and stocked with coffee and tea. Bed was comfortable and lots of space to stretch out.
Cons: The only thing that was not great was the TV. The picture was horrible. I wouldn't consider this a vacation hotel, but its great for a business trip or quick overnight stay.
Excellent 10.0
Pros: Room was gorgeous and the best best bed!
Excellent 10.0
Pros: Love the layout and amenities.
Hyatt Place Lake Mary-Orlando North - Lake Mary
Rated no. 7
8.4
Excellent 8.4
Based on 555 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.0
Location
8.8
Overall
8.8
Overall 8.4 Excellent
Based on 408 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.0
Location
8.8
Overall
8.8
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.6
Comfort
8.8
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
9.0
Location
8.9
Overall
8.4
Cleanliness
8.5
Comfort
8.0
Location
8.5
Services
7.7
Staff
9.3

Excellent 10.0
Pros: Cleanliness
Cons: N/A
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Very clean, great staff!!
Good 7.0
Pros: Convenient to the Sanford Airport
Cons: I wasn’t crazy about being a single female on the first floor. I checked in late and had an early flight so just went with it.
Okay 5.0
Pros: The cleaning staff were very friendly. There was lots of close parking available.
Cons: No room service was available like it mentioned in the site. Guest service could have been more accommodating. We came from out of town and did not get a room till after 3.
Good 7.0
Cons: Bathroom was filthy. Airport shuttle service doesn't begin until 7am. This was why I selected the location and the available times should have been listed.
Excellent 10.0
Pros: Friendly crew. Clean spacious soaking tub in the room. Comfortable hotel, surroundings and great self parking. Close to eateries and shopping. Quiet by close to major roadways. Ease of check in and check out us excellent.
Excellent 10.0
Pros: The hotel was clean and staff was very friendly.
Excellent 10.0
Pros: Nice place. Great staff. Clean safe environment. Highly recommend
Cons: No
Excellent 10.0
Cons: The Keurig coffee maker would not heat up did not have hot coffee.
Excellent 10.0
Pros: Conveniently located,very clean,free continental breakfast,very professional staff
Excellent 10.0
Pros: The best staff, clean room, and the best location in Lake Mary, Florida.
Cons: None
Excellent 9.0
Pros: Staff at the front desk is so awesome she goes above and beyond to make sure guest are taken care of she is very sweet and has a great personality
Cons: Front desk don¿t ask for I.D so purchases are made to the room card are authorized without the renters consent and keys are given out to people that are not renting just because some staff becomes familiar with a face is no excuse
Excellent 10.0
Pros: The staff
Cons: Breakfast portions are very very small the Man that served my last 2 days tries talking to my party asking girls for numbers saying he is a producer and being very unprofessional he said he can only give more food if I tipped him 5$ in a tip jar
Good 7.0
Pros: I checked in at almost midnight because my flight into sanford was a little delayed. The clerk was very pleasant.
Cons: Check out is at noon. A man opened my door at 11 a.m. without knocking or announcing housekeeping, nothing! Luckily i had the bar on or he would have come in while i was dressing. I reported it upon check out.
Poor 1.0
Pros: Location
Cons: Ac made loud noises all night. The didn¿t have a do not disturb sign, house keeping started nocking on the door since 8:00am
Excellent 10.0
This was a great choice. Very friendly staff. The room was clean and very comfortable.
Excellent 10.0
Pros: Absolutely beautiful hotel and the beds were amazing!!! Definitely will book again!
Poor 1.0
Cons: Please make sure all rooms have a do not disturb sign. We wanted to sleep in but the housekeeping knock ok the door at 8:00am came back around 9:30.knock on our door 3 times by 11:am keep in mind check out it¿s at noon. I understand that¿s her job b
Excellent 9.0
Pros: There was no noise
Mediocre 2.0
Pros: Location and employees were nice.
Cons: The room was soooo dirty. Toilet had a mold ring in it, hair on the side of bathtub. The tub was so old and gross I had to wear flip flops in it. We got in late and left the next day so I didn¿t bother complaining. The beds were fine.
Good 6.0
Pros: location,location, location. Close to great restaurants.
Cons: Didn't like the overall room appearance. Hotel is older compared to other in the same area.
Good 6.0
Pros: The location was great, rooms were comfortable but the bathtubs need some attention. The outside of the hotel and amenities were awesome including the outdoor lighted sitting area, the lobby and the pool.
Cons: When getting into the tub I noticed a ring around the tub as if the sealer was wearing away. I slipped when getting out of the tub because there was no traction and when my wet feet stepped onto the bath mat on the bathroom floor, I slipped and fell.
Okay 4.0
Cons: I paid a higher price for 2 queen beds. The beds had full mattresses that were 53" wide. Queens are 60". The manager denied it. They also allowed a sports team to have a buffet dinner in the lobby with no masks. 50+ people equals super spreader event!
Good 7.0
Pros: Location
Cons: Charges for everything...water, breakfast,etc Nosey, many kids running around every where, on the grounds, loud at the pool
Good 6.0
Pros: The internet was down the first day and I had to cut my trip short by one day. It took me two hours to find a solution and get a one day refund.
Mediocre 2.0
Pros: The location
Cons: It’s not like cigarette smoke in the hallway and in the room. We did not get our room clean and or a change of towels all that we asked several times we had to end up going down late the second night to get some. Loud guests baseball tourn
Good 6.0
Pros: Clean and safe. Well lit close parking. Not too many sketchy people.
Cons: I’ve had repeated problems with general unhelpful and rudeness from the older gentleman who works evenings at the front desk. More than one visit. However, the girl who comes on at midnight has always been super helpful and friendly. Love
Okay 4.0
Cons: Air conditioner broke at 10:00 pm Staff tried to fix it but it never cooled down. The toilet broke during the night. Didn’t even bother to tell them. Had to get some rest. Told them on the way out the next morning.
Mediocre 3.0
Pros: The staff
Cons: Guest in other room played loud music late into the night.
Okay 5.0
Cons: Dated and worn. Old hotel smell.
Good 6.0
Pros: The location is convenient to most places in Lake Mary. Quiet neighborhood setting.
Cons: There is no free breakfast. Breakfast is about $10.95. Free coffee in the room. When asked about getting coffee in the lobby, was told it was $10.95, also, because it only went with the breakfast. Most hotels at least leave out coffee for their guests
Okay 4.0
Pros: Location near my destination
Cons: Listed as having breakfast with room. Found out it was not. Additionally, it was $11.
Okay 5.0
Cons: I was not assigned the room I paid for
Okay 4.0
Pros: Very clean
Cons: You NEED to include breakfast at your high price, not charge $10.95 extra. Hampton Inn just as nice and breakfast is included.
Okay 4.0
Pros: The room was comfortable and clean.
Cons: The staff were very loud and disturbing, especially the housekeeping staff. The management team played loud hip-hop/rap music in the public areas of the hotel (foyer, patio, restaurant, patio, etc.) That music is inappropriate for any hotel.
Good 7.0
Pros: Location and accessibility was good. Room was reasonably nice, not anything extraordinary. Hotel was fairly full, and being a Saturday night, noise settled down fairly well by 11:00 or so pm. Room A/C was very good.
Cons: As mentioned room was reasonable, but the two beds were "standard doubles", rather than "queen" sizes. Very unusual we thought for this level of hotel. Also, I'm very tired of k-cup type coffee makers. I think they make very mediocre coffee, at best.
Good 7.0
Pros: Clean lovely location
Cons: Wifi did not work in rooms. Staff did not attempt to help fix it. Was told o was wrong but would not check the room
Okay 5.7
Pros: The location was good and near the airport
Cons: The room was not comfortable and it's really in need of upgrading. There was rust inside the shower area and beds were really uncomfortable
Excellent 9.4
Pros: The hotel was in a great location and inexpensive. My room was clean, roomy, and smelled fresh... loved the bathtub.
Cons: I reserved a king bed but when I arrived, I was placed in a room with 2 queen beds. I called the front desk and was informed that the hotel was just renovated and doesn't have king beds anymore. Staff was nice and apologetic but it would have been nice to know in advance. Also, my room was right next to the ice machine which was loud. I heard it drop ice all night.
Excellent 10.0
Pros: Rooms & grounds were clean & beautiful!!! Pool & fitness center are well-maintained! I highly recommend this hotel!!
Excellent 10.0
Pros: Loved it! Thx for a great experience!
Hilton Garden Inn Lake Mary - Lake Mary
Rated no. 8
8.4
Excellent 8.4
Based on 408 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
7.5
Location
8.8
Overall
7.6
Overall 8.1 Excellent
Based on 1,386 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
7.5
Location
8.8
Overall
7.6
Cleanliness
4.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.6
Facilities
6.6
Location
8.6
Overall
6.6
Cleanliness
8.2
Comfort
8.2
Location
8.7
Services
8.1
Staff
8.2
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.7
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.5
Comfort
8.2
Facilities
8.6
Location
8.6
Overall
8.5
Cleanliness
8.3
Comfort
8.1
Location
8.7
Services
7.9
Staff
8.3

Excellent 8.0
Pros: can tell it’s maintained
Cons: the staff wasn’t pleasant a older Hispanic women with glasses, and rejected my question before I could completely finish other than her service all was great
Good 6.0
Pros: Location is great. Staff is friendly.
Cons: The fire alarm went off at 6:30am. I had just fallen asleep about 4:30am. Super tired today.
Good 6.0
Pros: It was very clean and nice
Cons: The bed was very hard and not comfortable to sleep in other then that I would stay again
Okay 5.0
Pros: it was clean
Cons: the bed was horrible. the check in/out staff member Katy was nice but it seemed she lacked training, she seemed unsure of what to do.
Excellent 10.0
Pros: It has excellent internet and has great cable channels movies!
Cons: It's no smoking you have to go outside that's okay if it's not cold!
Excellent 9.0
Pros: the rooms, the fitness room
Cons: Limited breakfast
Excellent 9.0
Pros: Clean, comfortable rooms. Great staff. Good breakfast. Nice facilities.
Excellent 9.0
Pros: Hotel made good efforts for cleanliness, surfaces clean and clutter free, but I kept the window closed, the outside of it was so dirty, I could barely see out of it (probably for peepers because I was on the 1st floor). There were bugs in the bathroom.
Cons: Dirty window and bugs in bathroom.
Excellent 10.0
Pros: This was one of the best laid out rooms I've ever stayed in.
Cons: The shower head was the only issue I had.
Excellent 9.0
Pros: Clean and comfortable room, helpful staff, good breakfast, 24-hr coffee
Excellent 9.0
Pros: Location.
Cons: No.
Excellent 9.0
Pros: Great staff, comfortable room, exercise area
Excellent 9.0
Pros: Clean rooms, helpful staff, good breakfast.
Excellent 9.0
Pros: Clean rooms, helpful staff, good breakfast.
Mediocre 2.0
Pros: Nothing.
Cons: This hotel had skeleton staff. The first room had mold in the bathtub and sink. It wasn't clean. The next room was somewhat cleaner. They then stole money from my account used to secure my room after the room was paid for. Would never recommend.
Mediocre 3.0
Pros: Night staff was friendly.
Cons: Bathroom vanity/storage was covered in dust. Comforter and sheets stained. AC didn't work at 1st, unit was dusty. Hotel allows animals, a puppy barked for several hours during early morning. Elevator was past inspection date and ice machine had slime.
Excellent 8.4
I wish I would have this option on south beach in Miami. Way cheaper. Way nicer. Smells way better. It was very cozy and last minute choice. Bed was amazing too! I only stayed for one evening but glad I did.
Okay 5.0
Pros: The hot tub was ok and rooms were decent
Cons: For people who don't consume coffee like myself there were no alternatives.The breakfast was just Sugarladen no fresh fruit or vegetables in sight.It would be nice if they posted non smoking sign especially by the pool as that seemed to be the spot.
Good 7.0
Pros: We were on the fifth floor at the rear and it was perfectly quiet.
Cons: Disappointed in the breakfast which was extremely limited. Have stayed here in the past and it was much better and yes I know about the Covid!!!
Mediocre 2.0
Pros: Close to airport
Cons: Highway in back of hotel, very loud. Hotel not clean, elevator sounds like it¿s going to fail. When they see a young couple checking in, they shouldn¿t put them in a room with pool outside window where kids are playing/screaming. Hallways smell damp
Excellent 8.0
Cons: Interior bathroom doors very dirty. Room had overall smell to it
Good 7.0
Pros: Having the 24 hr little convenient store
Cons: N/a
Good 7.0
Pros: The quietness and privacy of coming and going. The blackout curtains to be able to sleep in. Cozy ness feel!
Cons: The blanket was not cleaned or washed. Spots and stains all over. The elevators are so old and slow stairs everytime and being on the top was not easy everytime we wanted to come and go.
Mediocre 3.0
Pros: Check out
Cons: Moldy smelling lobby and room, horrible saggy old bed, crabby front desk people (3 different attempts), stale old bag ¿o breakfast crap tossed at us!! Simply not that much fun.
Good 6.0
Pros: location to Sanford Auto train
Cons: the bathroom shower was very hard to turn on and afterwards couldn't shut off completely, it just leaked all night.
Okay 5.0
Cons: Our first room there was hair from the previous customer. They did move us to another room which was fine.
Mediocre 2.0
Pros: Not much
Cons: Very dirty. Stunk like smoke. Crusty feel.
Good 7.0
Cons: there was used soap in the bedroom that had the king bed. that was disgusting.
Okay 5.0
Pros: Location.
Cons: The bed was uncomfortable and the sheets were like sandpaper.
Mediocre 2.0
Pros: Not much.
Cons: Front desk staff in dirty stained clothes, piles of sand trailing down stairs, was booked on third floor at far end of hotel - next to the non-working elevator, holes and scuffs on walls, mystery stains in bathroom., Breakfast was a joke. Do not recommend
Good 7.0
Pros: Great room nice layout, good shower, bed OK.
Cons: They play games with the AC settings, we had (2) rooms we both like it cold, had thermostat set at lowest 65... AC would run then turn off well before getting to 65, this is why I gave low marks... If I want it cold, let me, don't play games
Good 7.0
Pros: Price
Cons: Breakfast not to my liking.
Good 7.0
Pros: It was a good stay
Okay 5.0
Cons: When I enquired I asked for a hotel shuttle to the Sanford Airport. We were our in the middle of no where, it really sucked. We had been dropped of by a friend. I felt totally duped and made a fool of.
Good 7.0
Pros: The location was great
Cons: need to clean better, especially during this pandemic. Found hair all in tub on floor and bed. Dirty restroom and found one bed bug
Good 7.0
Pros: Close to my business meetings
Cons: Baseball tournament and kids running halls loud noises until 11:00 PM and I had to open my door to address it. Young kids 10 - 12 yrs old 4 or 5 kids just slamming doors and loud talking
Okay 4.0
Pros: Location
Cons: Dirty, smelly
Poor 1.0
Pros: ROACHES
Cons: ROACHES ROACHES ROACHES
Okay 5.0
Cons: Walls were thin and you can hear everything.
Okay 4.0
Pros: Location of the hotel.
Cons: no breakfast just a bad due to covid. Also the carpet was wet from ac dripping.. nice remodel
Okay 5.0
Pros: Very clean and comfy
Cons: upon check in AC was off and room was extremely hot. I even had it lowered to 60 and temperature stayes at 74 degrees. Entire stay was extremely hot in room. Very disappointed 😞
Okay 4.0
Pros: It was in a quiet area but was not easy to find.
Cons: They had customers renting rooms with pets Large dogs and a older couple with 3 smaller dogs which upsets my allergies for I'm allergic
Okay 4.0
Pros: The bathroom was gorgeous.
Cons: The concession was extremely expensive.
Good 7.4
Pros: Spacious king size room. Friendly front desk staff. Nice lobby area. Nice pool area. Large workout room.
Cons: Broken door handle. A cleaner was next door and helped us figure out how to get into our room. After that his cleaning cart was parked in front of our door and was kind of blocking our way in and out for a good hour or so. Coffee stain on the bedspread.
Good 7.4
Pros: The size of the room is large and clean.
Cons: I didn't like the fact that there was no refrigerator and microwave.
Excellent 8.8
Pros: Rooms were clean and operational.
Cons: Close to Interstate 4, traffic noise was there though not overly bothersome. Breakfast was ordinary - I overdid on waffles because they were the only attractive choice. Few nearby choices for lunch and dinner.
La Quinta Inn & Suites by Wyndham Orlando Lake Mary - Lake Mary
Rated no. 9
8.1
Excellent 8.1
Based on 1,386 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
7.6
Location
8.9
Overall
7.7
Overall 8.1 Excellent
Based on 419 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.6
Location
8.9
Overall
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
7.3
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Location
9.0
Services
8.1
Staff
8.4
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
8.6
Comfort
8.6
Location
9.1
Overall
5.5
Services
8.5
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.5
Staff
9.3
Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.9

Good 6.0
Could possibly understand no full maid service but to not have at least the bathroom cleaned or trash removed, between days, was completely unacceptable. The breakfast experience would have been fantastic, great food, had the tables been cleared and cleaned in a timely manner. You had to circle like an airplane waiting to land because tables were waiting to be attended to.
Excellent 10.0
Pros: Everything
Cons: No
Good 7.0
Pros: The rooms were clean, the location is great, the person I spoke with about 2 special requests was awesome, very accommodating, the breakfast was great. My first stay was an overall great experience. My rating is a combined score of both stays.
Cons: I've stayed here 2 times this year, I needed a room on the 1st floor this time, the bathroom smelled like a sewer, they had 1 queen and 1 full size bed, I booked 2 queens and the bedding looked old and wrinkle, the curtains were torn,not happy with room!
Good 7.0
Pros: Location is great
Excellent 10.0
Pros: The breakfast was the best by far.
Good 7.0
Pros: breakfast
Cons: its a very old property
Okay 5.0
Cons: help from front desk
Poor 1.0
Pros: Someone checked into the room I wanted to cancel.
Cons: The hotel would not help me with anything.
Excellent 8.0
Pros: Location was most important
Cons: Cleaning staff left our door open for several hours which we discovered upon returning from a wedding later in the evening
Excellent 9.0
Pros: The size of our room, the location and the breakfast
Cons: The late check in and the early check out
Okay 4.0
Pros: Liked the room set up and free breakfast. Front desk was friendly. Bed was comfortable.
Cons: Room hadn't been cleaned on arrival. We call front desk then it was partially cleaned. Had ants in bathroom and near bed. Noone came to spray after told someone would take care of it. Ran out of towels and soap and shampoo. Told they would bring them. Never did. Disappointed 😞
Excellent 8.0
Pros: The restaurant which I didn't even attend. Sheets were clean. 3 sinks.
Cons: The couch had peanut butter or something on it. There was a very loud noise coming from the restroom about every hour. All of the fixtures on the ceiling need caulking. The mini freezer leaked a bunch of water in the fridge. No chairs for the balcony.
Poor 1.0
Pros: nothing
Cons: everything. it was gross
Excellent 8.0
Pros: Breakfast
Cons: The room layout
Excellent 10.0
Pros: Room was quite spacious with a separate bed area and what I will call an office area. It was truly worth the price
Cons: The all white bedsheets could have been little cleaned
Excellent 10.0
Pros: The room was amazing
Cons: No
Excellent 10.0
Cons: Nuetral: 508 did have a plumbing issue. (Toilet flooded), but it was fixed.
Poor 1.0
Pros: The location.!!! ¿¿¿¿
Cons: The hotel bathroom wooden vanity was very dusty and toilet had mold and mildew underneath the toilet rim.!!! ¿¿
Excellent 10.0
Pros: Spacious. Friendly staff.
Excellent 10.0
Pros: I surely liked the cleanliness and quietness of the hotel. standard of the room itself and decor was so beautiful and class. The breakfast had a Variety of selection and the food was nice.
Cons: Restaurant menu had little to chose from, I struggled to select. The water had a bad smell from the taps don¿t know if that¿s what Florida can offer. If they can offer bottled water to drink upon arrival and brush our teeth with in the morning.
Good 7.0
Pros: The bathroom need to upgraded with the toilet, tub, door and ceiling
Cons: Bathroom
Okay 5.2
Needs alot of updating, room smelled
Excellent 10.0
Pros: Very spacious room with sitting room, wet bar, 2 queen beds, and extra sink in bedroom. The breakfast food was outstanding and very wide variety.
Good 6.0
Pros: Area was nice
Cons: Breakfast was poor Staff was not friendly or helpful Noisy...
Okay 5.0
Pros: The best was the location of the hotel, their were many places to go right within walking distance! The lobby was very appealing to look at with glass elevators and a pond! The free breakfast every morning was a nice start to each day, with many varieties
Cons: The room was very outdated and beds were very small! The TVs were also very small in both bedroom and living room area. When the ac would kick on at night it would make the bedroom door bang all night long. I didn¿t like not having housekeeping each da
Poor 1.0
Cons: Condescending front desk staff. We were made to wear masks or told we could find another hotel even though other guests and staff were not wearing them. We actually cut our vacations short and left the left a day early. Very upsetting.
Good 6.0
Cons: The hotel has become dated and is in need of some remodeling. We had to change rooms because the ac unit was dripping water on the bathroom floor.
Poor 1.0
Pros: Location
Cons: First room we were put into 307 had a whole in the tub Omaha steakhouse menu absolutely ridiculous for the changes in the price to still be the same cacarpet in lobby steel stain and soil from last visit I remember this hotel being almost five star hotel
Good 7.0
Pros: Breakfast
Cons: Pool shower was messy
Poor 1.0
Pros: Room has bugs & ants and hotel is very old.. I will never go back to this hotel again. I had to check right away .
Okay 4.0
Cons: the fact that it is 4 days after my daughter checked out and I still have not been issued the promised credit for the 2 nights my daughter did not stay
Good 6.0
Pros: Convenience of location
Cons: Felt old ... color scheme ... bed ... decor
Good 6.0
Pros: The location was perfect. We always love the hot breakfast which is included with the night's stay!
Cons: We booked a double room. When we arrived they only had king beds. Our first room had a huge conference table in the living area (instead of a couch/sofa bed.) We had to go back downstairs and wait while they "found" a new room ...
Excellent 9.4
Pros: Very comfortable with great food and a great location right next to a beautiful park.
Cons: They seemed to be having so issues with water in the hotel. Many area were roped off with fans and the staff wasn’t as nice as other stays
Good 7.0
Pros: I enjoyed the complementary beverages at evening. The hotel room shower was a disappointment as the water flow from the shower fixture head was very light and not much of a flowing spray. The refrigerator was a necessary item and also the microwave.
Cons: The inclusive breakfast was welcome and the cook to order omlet was filling to the stomach.Thanks to the chef
Good 6.0
Pros: I liked the free alcohol and how comfy and Big the room was
Cons: The housekeeper asked when we were leaving so she could clean the room I found that very rude because I had no intention of leaving until checkout time. She stood outside our door for 20 minutes felt very uncomfortable walking in and out. The TV if you go past channel 20 it will turn off and you'll have to reset and it did this five times to us it was very annoying. Ausel first suggestion at the drinking station you should have a list of fruity drinks instead of just having to say your own like the other embassies do same for the breakfast there should be a list of omelettes
Mediocre 3.0
Pros: location
Cons: rooms were below par. staff was friendly and helpful!
Poor 1.0
Pros: It was located exactly where we needed to be. The room revive from the on location Omaha Steakhouse was really good (but expensive).
Cons: The hotel claims to be "pet friendly" but that was far from the case. The room was disgusting. The shower head was broken and falling out from the wall. The chair in the room had a pee stain on it. You can hear everything going on outside your room.
Poor 1.0
Cons: Air conditioning did not work well , would never stay there again.
Okay 5.0
Pros: The size of the room is large, spacious and the very tall ceilings in the bedroom was a treat.
Cons: Sink falling off the wall, held up by pipes, siliconed back up numerous times. The grungy showerhead. The bathroom was an accident waiting to happen. The staff was hard to understand. The location is difficult to get in/out. Surprisingly disappointed.
Excellent 10.0
Pros: Happy hour - although food could have been better but the breakfast buffet was fantastic
Cons: The fact that the walk around the lake was closed, one of the reasons I picked this hotel was fora nice walk inthemorning
Good 6.8
Pros: Rooms all have separate bedroom with a door, which is good for kids that need their own room to sleep well, like small kids in a crib. Pretty good included breakfast. Large atrium, lobby area with some fountains and seating, which my 2.5 year old son enjoyed. Clean rooms, comfy bed.
Cons: Kind of a bunch of mostly small issues for us, but added up to being a bit annoying. A/C made a jarringly loud bang every 30 minutes or so, but I'm a sound sleeper. Low ceiling in shower (no prob for me, I'm 5'4, but shower head is only about 5'6 above floor), and no bath tub, which is better for young kids than a shower. Multiple issues with the front desk in getting the booking right - twice my room keys stopped working because they thought I should have checked out already. Unusable WiFi (do not stay here if you are counting on their complimentary WiFi to do any work) and a bad cell reception for using your data instead. And all the cords connecting the TV were completely unhooked when we arrived (but I knew how to hook it back up). And there was a sketchy thumb drive left in the room. Preferred my last stay at the Hampton Inn that's a bit cheaper and literally 2 minutes away.
Excellent 8.2
Pros: The front desk staff were so friendly and helpful. Out first night the a/c was broken and we had to move to another room. There was no hassle to make the change and they were very quick to make the adjustment, new room, and a nice credit to the restaurant on site. Very nice and we thank you. Pet friendly makes this location so much more attractive since our pet is family too. The breakfast is really outstanding. We enjoyed our stay... thank you.
Excellent 9.4
Pros: Fabulous breakfast ... even custom cooking was quick and delicious. Free happy hour. Walking distance to parks, lake, and stores.
Cons: Location is kind of hidden.
Excellent 10.0
Pros: From the moment we walked in the door, we felt welcome and comfortable. The made to order breakfast included in the stay was delicious and extensive. The staff was helpful and friendly. Can't say enough! Will definitely return when we visit the area.
Excellent 8.0
Pros: Check in was quick and friendly. Room cleanliness was excellent. No complaints. I would visit again.
Okay 5.4
Pros: This location is next to a lake/park with a walking trail. Nice morning walks.
Cons: It took the maids too long to get to our room. We were gone all day and come back around 4, and our room still had not been cleaned. His happened twice in two stays.
Embassy Suites by Hilton Orlando North - Altamonte Springs
Rated no. 10
8.1
Excellent 8.1
Based on 419 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Location
8.5
Overall
6.0
Overall 8.0 Excellent
Based on 368 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Location
8.5
Overall
6.0
Cleanliness
6.0
Location
10.0
Overall
8.0
Staff
8.0
Value for money
6.0
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
8.1
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
8.6
Comfort
8.8
Location
8.6
Services
8.4
Staff
8.9
Cleanliness
8.0
Comfort
8.3
Location
8.1
Services
8.1
Staff
8.9
Cleanliness
8.4
Comfort
8.4
Facilities
6.0
Location
8.7
Overall
7.0
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.8

Mediocre 3.0
Pros: The majority of the staff was pleasant to deal with and the bed was comfortable.
Cons: First, they charged me the room rate for the entire stay up front on day of check in. Except it was nearly double the price. It was supposed to be $378, but they charged $587 which took 5 days fall off as a pending charge. The room, even though seemed nice, was actually gross. Someones underwear on the floor, blood smeared on the curtains and the elevator on the 3rd floor doesnt go down. The lady overnight claimed to be THE manager when in fact she was just an assistant mgr. They moved me rooms the following morning (extremely late check in the first day, 1230am). New room was clean, but again, not thoroughly checked as the soaps in the shower (in dispensers on the wall) were empty, which I found out as I was already in the shower and took an act of god to get refilled. On check out, I was told I would be refunded 1 night stay for all of the inconveniences yet I was charged wrong again... $378 then $94 refunded in 3-5 business days. When I got home later that day, they charged me $492 for the stay. I've since claimed fraudulent charges with my bank and disputed them. I also have printed records of the agreed charges for each day which were correct amounts, which is even more confusing. I WILL NEVER EVER EVER EVER BOOK HERE AGAIN. STAFF WAS FRIENDLY BUT THE WORST EXPERIENCE EVER!!
Excellent 10.0
Pros: Clean and spacious rooms.
Cons: Staff forgot my wake up call. Ok
Excellent 10.0
Pros: Quiet and private with clean environment and friendly staff
Cons: N/A
Good 7.0
Pros: staff checking un is very sweet.
Cons: the old grouchy lady during the day staff
Good 6.0
Pros: Location great bed comfortable and fresh!
Cons: Carpet smelled of urine. Traffic from I 4 kept me awake trucks sounded like dive bombers. Wakefull every hr. They need to. Check on carpeting there is a big stain next to be (urine) I'm sure !!
Okay 5.0
Pros: Recently renovated
Cons: Roaches, dirty hallways? 1 elevator, lack of soap.
Okay 5.0
Cons: The bathroom door was missing
Poor 1.0
Cons: I have been booking at this place for the last year, on the 10th I had a very bad experience with a staff, because I didn't want a handicap room. And I was demanded to never come back for no reason. He was very angry and rude. I reached out to corpate
Good 7.0
Pros: The hotel was in a quiet business area.
Cons: They were untruthful. A $25 required deposit, they charged my card $30. They tried to charge me $3 for an item they listed, on the shelf, for $1.50. The deposit, which was to be returned in 10 days, they finally returned the deposit in 30 days.
Excellent 10.0
Pros: How clean it was and how friendly the staff was. It was very quiet!!!
Good 7.0
Pros: Convenient
Cons: Some amenties needed to be repaired. Room could¿ve been cleaned more throughly.
Good 7.0
Pros: Great location.
Cons: The room was very clean but had a mildew smell
Mediocre 3.0
Pros: Nothing
Cons: A/C is not enough for the suite
Excellent 9.0
Pros: Staff is very friendly and accommodating. Love having the Kitchen with full size fridge.
Cons: Walls are thin, so you hear other guests at times. Pool and grill area were not unlocked when they should¿ve been, had to ask front desk to open.
Excellent 9.0
Pros: Having the convenience of a kitchen.
Excellent 9.0
Pros: Great layout and staff.
Cons: The shower ceiling started to leak at 5am.
Mediocre 2.0
Pros: The only things I liked was the complimentary laundry and the full size fridge
Cons: A ton of things I did not like. First the hotel is really old, the carpets smell and feel dirty, the elevator smells like weed, their complimentary coffee machine was broken comfortable 3 days, if you stay less than a week no in room cleaning.
Excellent 8.0
Pros: room was clean and spacious
Cons: they tried to charge extra ( still pending) for a "clean" room because I told them that i was allergic to cat hair and couldnt tolerate it in the room.
Excellent 10.0
Pros: Everything
Excellent 8.0
Pros: Clean
Cons: Nothing negative at all
Excellent 10.0
Pros: Value...all the essentials and was very quiet.
Cons: Coffee could be better...we got filters and used our Tim Horton from home!
Excellent 10.0
Pros: Clean
Cons: Needs some improvement on outside
Good 7.0
Pros: Clean, comfortable rooms. Quiet area.
Cons: Include liquid creamer instead of powder for coffee.
Excellent 10.0
Pros: The room was excellent the way it was set up with the little kitchenette. It made it to convenient to not want to leave the room. The location was off the main grid but everything was 5 minutes down the road or like us just ordered in, or grill out.
Cons: When we first checked in the elevator wasn't working so we had to carry or luggage up 4 flights of steps. By the time I finished that I thought I would calapse. And the other thing was our room was facing the highway which was rather annoying. Will return
Good 7.0
Pros: Kitchen area
Cons: Noise from freeway was annoying while trying to sleep.
Good 7.6
The ground floor smelt fine. But the third floor where I lived for a week had a horrid odor. As soon as the elevator door opens the smell is awful. The room was clean. The linens smelled clean. But the room also smelled bad. Like it was in the carpet or maybe the AC vent has never been cleaned. The odor makes me say... no, don’t go.
Good 7.6
The hallway smells like a literal dump. It was nauseating. The room also had an odor that we could get rid of. But it was a very clean room.
Mediocre 2.0
We walked in and walked out couldn’t stay because the entire property was disgusting! Dirty, smelling, broken down and seriously filthy! Told room was clean and there were visible and tangible signs of grime!
Okay 4.0
Pros: Price
Cons: Missing items: cups, hair dryer. Desk clerk said someone would bring. After 20 minutes of shower, they did not. Husband went back to desk. They were checking rooms for a spare, couldn¿t find one. Room wood trim also peeling. Smelled like animals in roo
Mediocre 3.0
Pros: The exercise room.
Cons: I didn't appreciate the fact that this hotel was not listed as an extended stay facility/rooming house. I will NOT book Candlewood Suites again.
Poor 1.0
Pros: It is nothing but issues since day one. Someone came into our room when we called the front desk the next day the manager was threatening to kick us out and we booked another room and hair conditioner work it wouldn't change her room at all
Cons: Read the above statement and then make matters worse when we switch rooms again after that they accused us smoking in the room and told us we couldn't stay there anymore because they wouldn't help us and it was dirty
Mediocre 2.0
Pros: Location was the best part. But other than that nothing. The Hotel doesn’t adhere to CDC guidelines. We stayed in many hotels across the states and this is the only one we came across that doesn’t protect against the pandemic
Cons: During this pandemic, some of the hotel staff opted not to wear a mask. Customers for the most part didn’t either. No sanitizer stations anywhere. Not enough social distancing reminders around. Hotel sticks you next to pet owners so youâ
Mediocre 3.0
Pros: The room was dirty and I was very disappointed. Also the conditioner dispenser and hairdryer handle were both broken. It was very dark and depressing.
Okay 4.0
Pros: it was close to airport
Cons: too many things to list. A bit dirty, didnt feel like a place that was safe. Lots of rowdy folks lugging coolers full of beer
Poor 1.0
Cons: The room was on second floor next to I-4 and even with est plugs could hear noise. Also high humidity in room and showed signs of a prior water leak as well as a huge palmetto roach in bathroom.
Okay 5.0
Pros: Location
Cons: The room always smells like mildew. Needed an air freshener... I asked for one and was never given one.
Good 6.0
Pros: Ammenities
Cons: Elevator was not working
Good 7.0
Pros: Location and cleanliness
Cons: After I was given my receipt I thought about using my AARP discount and receptionist would not change my bill total. And I was not asked if I had any thing that would give me a discount.
Poor 1.0
Pros: Close to airport and neat.
Cons: Booked online for 2 queen but got only 1 queen bed.
Okay 4.0
Pros: The location was a 15 minute drive to the Orlando/Sanford airport. A refrigerator and microwave were in the room.
Cons: The lobby was old and small......not a very pleasant place to check in. The air conditioner in the room was noisy and kept us up most of the night because it seemed to go on and off about every 5 minutes.
Good 6.0
Pros: The attention was fairly good and so the room..
Cons: Room is not spacious for the standard
Okay 5.0
Pros: New
Cons: Sound from the freeway was very loud; the hotel is new, but the quality of the place will most certainly deteriorate very quickly because materials used (carpets, flooring, etc.) were very cheap.
Mediocre 2.0
Pros: Free parking. It was located in an out of the way place, but in a pretty area. I enjoyed my morning walk.
Cons: Our room and the hall smelled funny. Don't know if it was mold or a chemical smell. My husband had a reaction to it and had respiratory problems from that point on during our vacation.
Okay 4.0
Pros: Availability for trip
Cons: Bed
Mediocre 3.0
Cons: Reserved one bedroom smoking suite..went to room and it was a studio. Called desk and they had no 1 brdrm suites available
Good 7.4
Pros: Very welcoming staff. Great rate.
Cons: I got in too late to switch rooms to the other side of the hotel. My room was facing the freeway and it was extremely noisy.
Excellent 10.0
Pros: The Manager Mr. Rashid Alloui was very helpful, kind, professional - all the staff is great! The rooms are clean, comfortable. It's my place of choice while in the Lake Mary area.
Candlewood Suites Lake Mary - Lake Mary
Rated no. 11
8.0
Excellent 8.0
Based on 368 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.1
Facilities
9.0
Location
8.8
Overall
10.0
Overall 7.9 Good
Based on 134 reviews
Cleanliness
7.8
Comfort
8.1
Facilities
9.0
Location
8.8
Overall
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.8
Comfort
7.9
Location
8.7
Services
7.8
Staff
8.8
Cleanliness
8.0
Comfort
8.5
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.5
Staff
9.5
Cleanliness
6.8
Comfort
7.7
Location
8.9
Services
7.3
Staff
8.3
Cleanliness
6.9
Comfort
7.8
Location
8.4
Services
7.5
Staff
8.1

Excellent 10.0
Cons: Food, staff and the whole place.
Mediocre 3.0
Pros: The pool was nice and the multiple exits with card access were nifty. That's it.
Cons: Our ac tripped a breaker our 2nd day there, then the ac froze so it only blew out warm air on day 3. It was set to 72 so nothing extreme and it was still freezing up so I turned it off, called down stairs and they sent up a housekeeper that "knew about ac systems". He came in, said "Well the ac is off so of course its not going to blow any cold air!" I told him it was frozen and he said to call back down if it happens again. So he treated me like I was stupid and he knew better than me because I'm a woman. Sure enough, it froze again and he set it to 64 hahahaha. They couldn't get their "chief engineer" to fix it for 2 more days. The washing machines backed up into the laundry room. Finally on our last night, the hotel fire alarm went off at midnight because of a BALLOON that got too close to the fire system from a function that was held at the hotel. So we had to wake our sleeping children and carry them down 4 flights of stairs during a loud alarm over a balloon, then no mention of the incident when I checked out. No credit to our account, no apology, nothing at all.
Excellent 10.0
I absolutely love my stay. The staff was friendly and went above to make sure my stay was everything. I traveled to Orlando with my 4 small kids and didn't feel unsafe at all staying at homewood with them. The room was big and spacious. I also love how it's a full kitchen in the room with stove, microwave, refrigerator, coffee machine, and dish washer. My kids mainly stayed poolside and the pool was very clean. Definitely had a wonderful stay. I will be coming back to stay here the next time I'm in orlando.
Good 6.0
Pros: The staff are courteous and prompt!
Excellent 8.0
Pros: How close it was to everything and how it had the bed room separate from living room area.
Cons: The sofa bed was HORRIBLE!!!! Nothing but a pc of cloth and springs.
Good 7.0
Pros: The location and it server it's purpose.
Cons: Stains on carpet. children and loud adults screaming in hallway.
Excellent 10.0
Pros: The convenience to all the stores
Cons: No
Excellent 10.0
Pros: The room was beautiful, spacious and clean. It basically like 1 bedroom apartments with living room, full kitchen and bedroom. The location is also very nice if compare with the most of Orlando.
Cons: They need to change blankets and renew bedding.
Excellent 10.0
Pros: The hotel staff is very friendly and go above and beyond to help! They seem like they really love their guests!! A huge Thank you to hotel employee who helped me with several things that we Way above and beyond his job!! Thank you again!
Cons: Nope, hotel staff and manger made the experience exceptional!! Awesome Staff!!
Excellent 10.0
Pros: Clean room, helpful pleasant staff
Excellent 10.0
Pros: Huge room felt just like being at home! Full kitchen was a huge plus for a weeks stay!
Excellent 10.0
Pros: I was looking for a safe place foe me and my kids. This place have it all. Quite, safe, great location, friendly staff. Thank you
Excellent 8.0
Cons: the breakfast they offer is not good, The room they gave me had a dirty and stinky carpet
Excellent 10.0
Pros: Proximity to the Sanford airport
Cons: Were looking forward to the dinner when we were there, but because of, of course covid b/s, we had to seek dinner ourselves. Breakast was also underwhelming compared to other times we've gone.
Excellent 10.0
Pros: Nice room good location
Cons: No
Good 7.0
Pros: The staff was extremely helpful and friendly. The room was a decent size.
Cons: Not enough amenities. The hot water ran out. The toilet had to be flushed multiple times per use. The ice maker did not work. Other guests we spoke to also had things wrong with their room.
Poor 1.0
Pros: I need my money refunded as I had to pay for the room upon approval
Mediocre 2.0
Cons: Not well maintained. Mirrored door of closet had cracks on bottom half of door, door knob to bedroom hanging off, ceiling fan had black dust on blades heavy and rugs in hallways filthy. Reservation for handicap accessible and room given was not.
Homewood Suites By Hilton Lake Mary - Lake Mary
Rated no. 12
7.9
Good 7.9
Based on 134 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
8.2
Food
10.0
Location
8.1
Overall 7.6 Good
Based on 1,028 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
8.2
Food
10.0
Location
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
7.5
Location
9.0
Overall
8.5
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
7.0
Overall
6.5
Cleanliness
7.5
Comfort
7.5
Location
7.9
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.7
Comfort
8.2
Facilities
8.3
Food
10.0
Location
8.9
Cleanliness
7.7
Comfort
7.7
Location
8.1
Overall
2.0
Services
7.5
Cleanliness
7.8
Comfort
7.8
Location
7.7
Services
7.6
Staff
8.2
Cleanliness
8.0
Comfort
8.1
Facilities
8.6
Location
8.4
Overall
8.7
Cleanliness
8.0
Comfort
8.0
Location
8.3
Services
8.1
Staff
8.6

Excellent 9.0
Pros: Everything was good. But I miss a continental breakfast. They only give me q bag with donuts, water and fruit cup. And I am diabetic I can’t eat it. 😢
Excellent 8.0
Pros: it was quiet
Cons: no dislikes
Good 6.0
Pros: Was cheaper than embassy suites
Cons: Obviously someone took over from another owner and didn't renovate or clean the interior. It smelled, carpet was stained, laminate was peeling off cabinetry, very tired property.
Good 6.0
Pros: Location
Cons: Room smells. There was pubic hair on the bathroom when we got there. I swept it myself.
Good 6.0
Pros: I liked the room space.
Cons: The cleanliness of the room was subpar. It smelled really weird. The chair in the room was dirty, as well as, the linen. I'm 100% aware of COVID-19, however, I was not pleased with the staff not entering the room to retitty or bring clean towels.
Excellent 10.0
Cons: Non smoking and I smell a cigarette
Excellent 8.0
Pros: Good value
Excellent 10.0
Pros: The location was convenient to the places we wanted to visit. the rooms were updated and clean. The staff was friendly.
Cons: The Lobby was not very inviting. It was supposed to include breakfast in the lobby, but due to Covid19 restrictions they did not provide breakfast. The only problem with that is that we were not informed until we came down to breakfast and inquired.
Okay 5.0
Pros: Great location, friendly staff.
Cons: The overall cleanliness has declined in comparison to earlier visits. The front door to the property has not been cleaned in a while. While standing in the lobby area, I was bitten by mosquitoes. My bed linen had hair and oil from the previous guest.
Excellent 8.0
Pros: The room was great and staff were friendly and helpful.
Cons: The parking lot is not well lit.
Excellent 10.0
Pros: Everything was clean and efficient The staff was very helpful and nice The room was very nice
Excellent 10.0
Pros: Fully stocked kitchen and cleanliness
Cons: No breakfast
Mediocre 2.8
There was a flooding
Poor 1.0
Pros: Part 2 the manager came and sprayed the room. It made it worse I gave her the coffee pot in a bag that had a few roaches in it. I could not stay also spiders on bed I have traveled never seen this in my life.
Cons: I am traumatized the hotel room had roaches not one a few so I went to the office they changed my room I sterilized the new room I just wanted to make a cup of coffee when I see baby roaches coming out of the pot then big ones. I took pic was worst
Okay 4.0
Cons: There was a strong odor which I would guess was sanitizer--I smelled it in the hall and it was worse in the room. It was so unpleasant that I had trouble sleeping.
Okay 5.0
Pros: The location
Cons: The hotel was dirty. We killed 2 roaches in our room. the phone did not work.
Poor 1.0
Pros: No thing poor service
Cons: A/c the worst
Good 6.0
Cons: Breakfast was not available. Only had coffee.
Excellent 9.0
Pros: That I could pay cash
Cons: There was a roach in my room
Okay 5.0
Pros: The location was great, 30 mins from airport, shopping mall is less than 3 mins away..very centralize To all the shopping areas n restaurant..it was very quiet and parking is free..
Cons: My shower facet was dripping the whole stay, room had a lot of ants in the carpeted area..i had to keep my luggage on the desk so they didn’t get into me n my daughters clothes.
Good 7.0
Pros: Good for the price
Cons: Room had musty smell and heat did not work
Mediocre 2.0
Cons: It's supposed to be a 3 stars hotel and it looks like a 1 star motel. Dirty, roaches in bathroom, super noisy, and a deep smell to marijuana on the floor. Very disappointed.
Mediocre 3.0
Pros: Well I loved the location,close by interstate ,I loved that it has a kitchen,staff was nice...
Cons: Ok,doing the night the refrigerator made a lot of noise,and the air condition was knocking,couldn't get much sleep,and had to get up EARLY...WAS TRYING TO CATCH SOMEONE ON MY WAY IN AND OUT..BUT I DIDNT...SO I JUST SAID.I DONT THINK IM COMING BACK..THANKS
Okay 4.0
Pros: Staff was very friendly.
Cons: Needs upgrading.
Okay 5.0
Pros: The location was convenient to everything.
Cons: My room. The refrigerator handle was loose. It was obvious that someone had been punching the front of the refrigerator as it was dented in numerous areas. The caulking was loose in the bathroom area & the pillows were lumpy & uncomfortable.
Excellent 10.0
Pros: no problems - room was ready clean set-up no problems
Cons: the gym was closed - did not like the breakfast - not hotels problem it has to do with covid 19.
Excellent 10.0
Cons: They take 50.00 dollars deposit without letting you know, and then they take for ver yo hey your money refund
Good 6.0
Cons: Room was musty smelling and dingy.
Mediocre 2.0
Pros: Toilet backed up and the staff was terrible
Poor 1.0
Cons: There was black mold present on the walls of the room. I reported the issue to the front desk.
Mediocre 3.0
Cons: The room had a terrible smell. I was also told it was non smoking but it smelled like smoke on the floor I stayed on I was very disappointed in both those things. It was not worth the money spent and made me glad I was only staying one night
Okay 5.0
Pros: Location to my work
Cons: Room was old and delapated
Poor 1.0
Pros: Good location in Altamonte Springs
Cons: What I did not like about this hotel was 1st the elevators were out of order. 2nd the air condition in the hallways were broken so it made it very hot in the building and the smell of the dirty carpet was so loud! Lastly my hotel room had roaches.
Excellent 9.0
Pros: It was close to the springs and a reasonable price. The elevator wasn’t working when we arrived and they accommodated us on the first floor.
Cons: The microwave and the hair dryer didn’t work.
Excellent 10.0
Pros: Location & cleanliness
Poor 1.0
Pros: Leaving
Cons: Trash everywhere inside and out, dust all over the room, homeless people roaming the parking lot, room was right next to the highway VERY LOUD. We stayed for 45 minutes until we gave up. The place is a dump, my girlfriend didnt feel safe.
Poor 1.0
Pros: Nothing
Cons: It smelled and my room was right by a major highway
Okay 4.0
Pros: It's was quite and friendly people.
Cons: Hair was in the Bathtub, Around the toilet, towels and also in the bed . I told management they re clean my room and gave me clean towels.
Good 7.0
Pros: The staff made the hotel home away from home, they were friendly; start from the front desk all the way down to maintenance. I will always come back. In fact I am ready to book my July there. Thank you for your service.
Cons: To be honest. The rooms I stayed in the carpets or smells (where ever it’s coming from). Can we also try to put some alternative channels on the rooms, not everyone watches MTV. I am a black male and I would love to see BET or TV1 sometime.
Poor 1.0
Cons: Dirty and disgusting, bugs everywhere.
Good 6.0
Cons: Needs to be updated.
Poor 1.0
Pros: nothing
Cons: My hotel room door was able to be unlocked without a key for TWO nights. very unsafe!!!!!!! Anything could have happened with me and my 4 year old being in the room. Manager didnt compensate me a free night, a refund or NOTHING
Mediocre 3.0
Cons: Hotel was in bad need of maintenance and update. Decor was dated, Walls and ceiling had peeling paint, door did not lock properly, bed was sagging in the middle, heater did not work well, room was generally musty and old looking. And right next to I-4
Good 6.0
Pros: The evening sovi
Cons: The hall way constantly smelled of pot even after notifying the front desk
Okay 4.0
Pros: The room was beautiful, very clean tastefully decorated.
Cons: It is right by I 4 and I had the traffic noise from I for keeping me awake all night long
Okay 4.0
Pros: The staff was excellent. My room was clean.
Cons: The room was very old and the lobby was very dismal.
Good 6.0
Pros: The Location was 1mile from meeting
Cons: Warn
Good 7.0
Pros: Friendly staff and well maintained.
Cons: Looks like it's due for an upgrade. Room furnishings are a little dated and there are no USB ports. Window unit a bit noisy for me, but that's because I'm used to central air.
Good 7.7
Pros: Ok
Cons: Options
Good 7.0
Pros: It is convenient and has breakfast
Cons: There was a constant smell of weed in the hallways.
Poor 1.0
Pros: Nothing a miserable dirty & noisy stay with no sleep and they refused to refund our money.
Cons: Room had spider webs, the floor was dirty &highway noise so no sleep. 2nd room was noisy air conditioner leak from upper floor and loud refrigerator&they never cleaned room&staff watching tv on hispanic channel, They promised to fix problems and never did
Good 6.0
Pros: Front desk staff
Cons: In need of a makeover. Funny smell
Excellent 10.0
great time and great place
Excellent 10.0
we stay here twice a year! solid nice stay- always clean and friendly. best value and great location and always enjoyable
Excellent 8.5
Pros: Breakfast Friendliness of staff
Cons: Carpet was dirty in room
Excellent 10.0
Pros: Exceeded expectations, such a value, room was quiet, a/c cooled the room better than a Ritz. Free wifi & parking. Added pleasant surprise was Free full breakfast every day.
Good 7.4
Pros: Location. It was close to my meeting location.
Cons: The bathroom shower had low water pressure
Excellent 8.8
Pros: Attractive suite with kitchenette located close to major attractions and walking distance from a mall. Hot breakfast bar was well stocked.
Cons: Construction nearby was unsightly.
Excellent 10.0
Pros: Had everything I needed
Cons: nothing
Excellent 8.2
Pros: Clean room. Friendly staff. Close to all the activities we wanted to do.
Cons: Front door of rooms to hallways are not very sound proof. Noisy.
Good 7.4
Pros: The front desk person was excellent, she accommodated my room request with a smile. The room was clean, carpet needs updating. Bed was comfortable. nice to have free WiFi. Breakfast was typical for most hotels ; well stocked
Cons: Needs a new carpet or change entire room to wood . There needs to be a bedside table on both side of the bed, there was only one on the Left. Would have liked more silverware as used one set that night and did not have one for am. Would have liked full pillows rather than the half pillows given
Good 7.7
Pros: Location right off of I-4 but slightly down the road away from the other motels. Great Wi-Fi reception Nice work table for computer. Breakfast, with some hot-entrees, was slightly above average for the motel room rates. Canadian ham was very nice.
Cons: Over-all, the motel showed a little aging, but no glaring sore-points. Breakfast area was very tiny and cramped. Only has elbow-to-elbow seating at tables for 16-people. Most people have to bring food back to room. Would have liked bananas & whole-wheat bread as breakfast selections. Scrambled eggs were somewhat "iffy". No Ethernet port at work table.
Excellent 8.2
Pros: Comfortable and clean, Good breakfast. Good value for money
Cons: Had a leaky Faucet in the bathroom which was not repaired after mentioning it to the front desk on 3 different days.
Excellent 8.2
Pros: Room was clean, staff was friendly.
Cons: No maid service on weekend,
Excellent 8.0
Pros: The hotel was clean relatively quiet, enjoyable
Cons: Parking was a little walk. I told them my coffee maker did not work only to be told they did not have a replacement available. Place was not sold out they could have found another.
Excellent 8.0
Pros: The kitchenettes were exactly what we needed as well as the location for our visit. The price was well worth the value.
Cons: There was a lot of noise above us which made it disruptive to sleep. The AC was very loud so it was fine when it was on but it would turn off and on several times during the night which would wake us up. Would be nice to have a fan option on constantly. The bed was pretty saggy in the middle as well.
Excellent 9.4
Pros: Room was plentiful with own microwave, coffee maker, dishwasher, iron with board, hangers, frig, stove, plates and silverware. Bed was a queen size; nice and firm. Bathroom was clean with plenty of towels. The location does have a gym and laundry facility; didn't use them myself but, nice to have if you do on site. Would stay again in the future.
Cons: One complaint I somewhat had was the noise. It wasn't too bad but, at times during the night from 9ish pm till when they stop, all I heard stomping/running coming from the upper floor (I was on the 2nd floor).
MainStay Suites Orlando Altamonte Springs - Altamonte Springs
Rated no. 13
7.6
Good 7.6
Based on 1,028 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.2
Facilities
6.2
Location
8.1
Overall
5.7
Overall 6.9 Good
Based on 686 reviews
Cleanliness
7.1
Comfort
7.2
Facilities
6.2
Location
8.1
Overall
5.7
Cleanliness
10.0
Location
10.0
Overall
8.0
Staff
6.0
Value for money
6.0
Cleanliness
6.6
Comfort
6.8
Location
8.0
Services
6.4
Staff
7.4
Cleanliness
3.5
Comfort
5.3
Facilities
5.3
Location
4.5
Overall
4.5
Cleanliness
7.0
Comfort
7.0
Location
7.9
Services
6.8
Staff
7.9
Cleanliness
6.7
Comfort
6.3
Facilities
8.0
Location
7.8
Overall
4.0
Cleanliness
7.8
Comfort
7.9
Facilities
6.6
Location
8.3
Overall
7.3
Cleanliness
6.9
Comfort
7.2
Location
8.1
Services
6.7
Staff
7.3

Poor 1.0
Pros: Nothing
Cons: My room was dated and had an unpleasant smell. Pull out sofa was horrible no sheets to accommodate the sofa bed asked for a blanket was told they were being washed called again at 1am and they said they were out of blankets and he could only bring me a comforter. Stopped by the breakfast area the next morning they offered hot chocolate but didn't have any hot water. I understand the whole covid situation but aleast offer muffins that has a label of what kind it is. During baseball season I'm in Sanford almost every weekend and have never experienced a hotel such as this one. For the money I would have expected more. I will drive back home before i stay here again. Dogs barking couples arguing unacceptable
Poor 1.0
Pros: Parking was convenient.
Cons: Alive cockroach in the sink of the kitchen-a REAL one. Not what Floridians call palmetto bugs. Fridge & AC were incredibly loud. Carpet was dirty. The chairs had stuff all over them-disgusting. Breakfast was granola bars, oatmeal, tea & coffee. Period.
Excellent 8.0
Pros: Rooms are very clean for a pet friendly hotel.
Cons: Room was smaller than it appeared online.
Excellent 10.0
Pros: The rooms are super clean and nice. We love the smiling friendly faces, it makes your stay more enjoyable!!! Josh is awesome and on top of things!!! And the manager Jenn, she always makes sure things are up to par!!! She's just as awesome as josh!!!!
Poor 1.0
Pros: There was cigarette burns on our comforter and the ac didn¿t cool the room and the front desk lady was very rude all over the correction of the spelling of my last name, I am human and made a small mistake and wasn¿t going to give me my reservation
Cons: Overall very poor, and I¿ve used both locations now
Good 6.0
Pros: The a/c
Cons: No breakfast as promised, no extra pillows, no sheets on the pull out couch. The room smelled mildew. Kitchen was not stocked, when I asked for plates and forks they were out. No coffee maker. I had to leave the inn three times to get food and plates.
Mediocre 3.0
Pros: Bed was comfortable
Cons: The a/c of the room was broken,had to sleep with no air the whole and woke up sweating.
Good 7.6
Before I arrived, I was not informed that the pool was closed & that the only coffee maker would have a closed sign attached 24/7. There was no deduction on my bill for the loss yet I know if I had changed anything on my end, there would have been additional charges applied to my bill. At Extended Stay America, all options result in higher profit for them. On the positive side, the staff was pleasant, the room was clean, and the pool looked relaxing... from a distance.
Okay 4.0
Pros: Staff was friendly but room had roaches
Cons: The room has roaches in it and I was able to get into another room but it wasn¿t really clean. Would not go back.
Good 7.0
Pros: Hotel was fine but NO grab n go breakfast ( due to COVID). Nothing. There are places that buy wrapped muffins and small juices to give out. ¿¿. Also NO cooking utensils or plates, glasses or cooking pans Staff very friendly
Cons: See above
Okay 4.0
Pros: Nothing
Cons: pull out bed was nasty they had no extra bed sheets in room when I went to the front desk to ask for sheets they handed me sheets that were not folded pul out bed was lopsided and had chocolate on it
Mediocre 3.0
Pros: It was a quick and easy stop.
Cons: The beds were noisy, there was no breakfast and the pool was closed.
Good 7.0
Pros: Nice location, near the interstate and restaurants and shopping.
Cons: There was no kitchen-ware provided. Not sure if it's a CoViD-related/temporary condition, but was disappointing not to be able to take more advantage of the kitchen.
Excellent 9.0
Pros: The staff is really nice and very respectful.
Cons: The smell of mold, and the internet is really bad.
Poor 1.0
Pros: Absolutely nothing. You should take this place off your list!!!!!!!!!!!!
Cons: We were give rooms 140 and 141. Both rooms were dirty. The bath fixtures were falling off the walls and did not work properly. As soon as we entered you could smell the pot. Our phone did not work because the cord was cut. STAY AWAY FROM THIS PLACE!!!!!!!
Excellent 8.0
Cons: I did see a few Roaches in the room around kitchen. I'm sure they are aware of situation.
Excellent 10.0
Pros: I am a long time return guess at Extended Stay. I am in the area twice a year and always spend time at both Extended Stay locations. I am planning on returning in October.
Excellent 8.0
Pros: The convenience of the location was perfect before leaving town.
Cons: One of the hotel receptionist overbooked the hotel so she didn't have a room available for my previously booked reservation. The gave me the model room and kept telling me what I couldn't touch. I felt she expected me to damage things.
Excellent 10.0
Pros: Everything from the easy booking, to the free parking, to the professional and polite staff, to the cleanliness, location, and easy checkout. Also the room I stayed in included a hot plate for cooking, and a fridge. Located near Amtrak Auto train.
Cons: I have nothing bad to say. This place was awesome in respect to my experience there.
Good 6.0
Cons: WIFI is not good..
Poor 1.0
Pros: I need my refund asap
Cons: I need my refund asap
Excellent 10.0
Pros: THE STAFF IE WONDERFUL AND ACCOMMODATING
Cons: NO
Excellent 9.0
Pros: Wifi
Cons: No
Okay 5.0
Pros: The size of the room
Cons: There were roaches, the furniture had stains, we had to make our own beds, I had to vacuum and sweep because staff wouldn't do it. We had no utensils or anything to use the kitchen. Only 1 washer was working
Okay 4.0
Cons: There were no emintities in room as advertised. No dishes, utensils, pans etc.
Excellent 10.0
Pros: Kitchen
Cons: Wifi
Excellent 10.0
Pros: Even though there are children and pets its very quite clean. The staff is very friendly helpful and informative. My 2nd time here and they really make it feel like home.
Cons: N/a
Mediocre 2.0
Pros: Nothing
Cons: I was moved to 6 different rooms before I just gave up and accept the Conditions. First room I got electrocuted second third fourth and fifth rooms were not cleaned two of them showers was not working properly. The hotel had a funny smell and I ended up c
Excellent 10.0
Pros: Quite
Cons: no
Okay 4.0
Pros: Friendly staff.
Cons: Sofa bed mattress terrible. Queen bed a little better than terrible. Didn't even see breakfast.
Okay 4.0
Pros: The location is the best.
Cons: This hotel has no coffee pots or coffee in the rooms. They also have no coffee available in the mornings in the lobby. The description said that they have breakfast. They do not.
Poor 1.0
Pros: None
Cons: Dirty rooms , elevator didn’t work, linens not changed. Unprofessional stuff.. When we asked about the breakfast, they told us they have no idea how does it works and what do they provide
Poor 1.0
Pros: Location to doctors
Cons: Staff poorly trained. Doesn’t seem like anyone knows what is going on.
Okay 5.0
Pros: Great area
Cons: Yes I was up al night with noise someone above me banging and stomping across the floor for hours did not sleep at all informed hotel and they never got back me or apologized or anything
Okay 5.0
Pros: Location was not too bad
Cons: The floors in my room were sticky and the shower did not properly work and the bed sheets were dirty.
Good 7.0
Pros: Hotel needs some updating and it could be cleaner.
Mediocre 3.0
Cons: The room was not what we expected.To get into bed there was 6 inches between bed&chest of drawers. No glasses or ice machine. We heard there would be breakfast not even any water or coffee downstairs.For new towels we had to take towels to front desk.
Poor 1.0
Pros: Nothing was good about this hotel.
Cons: Police escorting people out when arrived. The attitude of person checking us in was abrupt. The mattress was very worn. There was no water in any faucets when I woke up the next day.
Mediocre 2.0
Cons: old, worn, patches in the walls. not a good experience at all
Good 6.0
Cons: A bit run down. Could be cleaner.
Good 7.0
Pros: Good price
Cons: They did not have ESPN 2 on tv. We stayed specifically to watch a game at 900pm on ESPN 2. Watch it on my phone. Won't go back since this a basic channel at all hotels
Okay 5.0
Pros: price was right but always can be lower
Cons: construction going on made it a bit over priced for the atmosphere. No AAA discount.
Mediocre 2.0
We could not check in and called to cancel.The hotel said call back in the morning after 7am we called and they still did not have our information in the system.We were never able to stay at the hospital.
Poor 1.0
Pros: Nice and clean comfortable
Cons: Staff was not in right industry I wanted to stay one more night as mix up on reservation I had to book another night on site at much higher rates! Fine but to make me check out check in or pay bigger fee for early check in room is open! Bad customer care!
Good 6.0
Pros: Room was neat
Cons: Booking four hours in advance and was told I was still going to have to wait 45 mins
Okay 4.0
Cons: Breakfast is very poor
Poor 1.0
Cons: Yes the front desk person for today Sunday dec 8th was not friendly and seem to not wanna help me out with a misunderstanding that I was going through. Front desk agent customer service was not good at all.
Mediocre 2.0
Pros: Close and convenient to the airport.
Cons: The floors in the room were very dirty. It looked like it had not been mopped or cleaned in a long time. Furniture was old and outdated.
Mediocre 2.0
Pros: It was quiet.
Cons: Strong odor in lobby possibly mold and\or mildew. The hall also had a strong odor, but not sure of what. If you have breathing problems, you'd definitely have major issues. The bed was like laying on concrete.
Good 6.0
Pros: Suite
Cons: No dishes in kitchen. But not far from airport so made it work
Poor 1.0
Pros: Was filthy. Smelled awful we slept in our clothes and did not take our shoes off except to go to bed
Cons: Gross
Good 6.0
Pros: Location
Cons: In room lighting is very poor. Get rid of the cfls and get LEDs
Mediocre 3.0
Pros: Room was clean and the size of the room was great
Cons: The mildew smell was strong. The staff knocked at your door early in the morning when you really want to sleep in just to ask if there's any service I want. That's not really something I would like to be disturbed early morning when I'n trying to sleep
Mediocre 2.0
Pros: The size of the room
Cons: The hallway and my room has a dusty aroma. And, there wasn't an ice machine.
Mediocre 3.0
Cons: Nice area but the hotel needs a major renovation and the room smelled musty.
Good 7.7
Pros: It was pleasant, no problems.
Cons: The heating/cooling system in the room was poor.
Okay 5.7
Cons: There is a moldy odor on the lobby. I suspect that the flooring is plastic/vinyl and that moisture from the sub flooring (concrete?) cannot evaporate, thus providing a water source for mold.
Mediocre 2.0
Cons: Found a condom in the draw, fridge didnt work and charged us for smoking in the room when we didnt.
Excellent 8.0
Pros: Location, room comfort.
Cons: Noise and dirt due to construction. Young people outside the room making noise until late.
Mediocre 3.4
Cons: Bed was filthy

Cleanliness
7.0
Comfort
7.0
Facilities
6.5
Location
8.1
Overall
7.6
Overall 6.8 Good
Based on 650 reviews
Cleanliness
7.0
Comfort
7.0
Facilities
6.5
Location
8.1
Overall
7.6
Cleanliness
2.0
Comfort
6.0
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.4
Comfort
6.5
Location
8.0
Services
6.5
Staff
7.7
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
7.0
Comfort
6.9
Location
8.0
Overall
10.0
Services
6.8
Cleanliness
8.3
Comfort
8.0
Location
8.1
Services
7.9
Staff
8.6
Cleanliness
7.1
Comfort
7.0
Location
8.4
Overall
10.0
Services
6.8
Cleanliness
7.3
Comfort
7.3
Location
8.3
Services
7.2
Staff
8.0

Mediocre 3.0
Pros: Location was good. Many restaurants and stores nearby. Airport was 9 minutes away.
Cons: No one(staff and patrons) were wearing masks. The room smelled like dog piss and there was mold on the windows.
Good 7.0
Pros: Not much out of the ordinary. Staff was friendly.
Cons: Staff was dumbfounded as to how to help remedy the fact that the TV in the room did not work. No solution was made in the 2 night stay. They did offer a one night stay but has to be used in the next 2 months. Not much of a compensation for my time line.
Excellent 10.0
Pros:  her staff are absolutely wonderful.
Cons: That I couldn't stay longer.....
Excellent 10.0
Pros: Tina n her staff are the best
Cons: Na
Good 7.0
Pros: Rate and location was excellent in addition to clean and quiet room!
Cons: No.
Mediocre 3.0
Pros: Spot cleaning and poor detailed upkeeeping
Excellent 10.0
Pros: Everything was exceptional, I absolutely love this hotel, it's one of my favorite places to stay while I'm working out of town. It's clean, close to fun things to do, great places to eat, and plenty of shopping. It's a great, clean, comfortable place to relax after a long day at work.
Cons: I cant find anything to complain about at this hotel.
Excellent 10.0
Pros: Staff was exceptional
Cons: No ice machine on property
Okay 5.0
Pros: Good location
Cons: Trash everywhere outside on the property, not a good look for the business
Excellent 10.0
Pros: The staff
Okay 4.0
Pros: Front desk staff could be better specficly Susan on night shift
Cons: Staff at front desk
Excellent 10.0
Pros: The staff is attentive and friendly. I feel comfortable engaging in a conversation with all of them. the Manager stands out as being on the top of the list! always acknowledges with a friendly "Hello" to all guests as they enter and exit.
Cons: It is quiet, comfortable there is no loitering around in hallways nor lobby nor the surrounding area. It is a safe area. Stores are walking distance and a trail surrounds the hotel making it a good walking trail if distance is too much for someone to walk
Okay 4.0
Cons: It was a hard place to stay with kids. So many people who were under the influence.
Poor 1.0
Pros: Nothing
Cons: Hotel smelled like mold, very very bad, Not clean sheets, fridge smelled like rotten food, tub had chips, counter was very used and scratched. Poor experience
Excellent 9.0
Pros: Is truly a "suites" hotel, with a full kitchen and kitchen supplies on request. Staff was very helpful.
Cons: "Continental breakfast" was paltry.
Excellent 10.0
Nestled in the woods but close to attractions. Quiet clean and convenient. No quick breakfast anymore but you have a whole kitchen
Excellent 9.0
Pros: Location and very clean room
Cons: No
Excellent 9.0
Pros: Hotel employee and her staff were and have been extremely attentive , pleasant and very compassionate to my needs.
Good 7.0
Pros: location and staff are amazing....a phenomenal assistant manager....front desk are all wonderful
Cons: no
Excellent 10.0
Pros: Always meets my needs for any trip
Cons: Nothing
Excellent 8.0
Pros: location
Cons: cat haire in room
Mediocre 3.0
Pros: Leaving
Cons: Smelly, grungy, disappointing
Poor 1.0
Cons: I work nights, sleep during the day. They had 2 days scheduled to come into the rooms to check them out . I was not able to sleep, had to call out from work. If they would have told me ahead of time, I would not have stayed there or made arrangements
Okay 4.0
Pros: What I like best about the hotels the cleanliness and the location
Cons: What I did not like was the air conditioner did not work the window was stuck open and the staff were very rude
Poor 1.0
Pros: THey did refund our room.
Cons: Our hotel room was disgusting. I can say that all the rooms were but ours was. We had to go to a differ hotel.
Excellent 10.0
Pros: Hotel employee is just amazing and so kind .
Good 7.0
Pros: Easy check in
Cons: Room had not been cleaned
Mediocre 3.0
Cons: Smell in room
Excellent 10.0
Thanks. All good
Okay 5.0
Pros: It was conveniently placed near the highway and easily accessible to busier roads. The staff was also very nice.
Cons: The stairwell smells really bad of either old rubber or weed or both. On our last day there was spilled chinese food along the stairwell and it didnt get cleaned for several hours. The shower curtain rod was also broken, but nothing else was wrong.
Okay 4.0
Cons: Arrived Late. Staff seemed like housekeeper who was filling in. Did not speak english well. Took forever to check us in. Gave us wrong room and tried to charge me extra for different room. I had to pay extra rather than my child sleeping in floor
Good 7.0
Pros: The location the staff is friendly and helpful
Mediocre 3.0
Pros: Not much
Cons: The “full kitchen” is a kitchenette. No oven And tiny countertop. There is no pool- which I figured would be standard. Each hallway smelled of smoke.
Mediocre 3.0
Pros: The price
Cons: I didn't like how long it took me to check in. The upstairs neighbor and people next door were too loud. The ac kept turning on and off. The room wasn't a comfortable temperature. The sink was dirty and there was only one tissue in the kleenex box.
Good 6.0
Pros: It had a small kitchen and a regular size refrigerator, freezer and sink. The carpet was clean or newer.
Cons: It was hard to move items in and out of the hotel, especially with a cart. The internet was very poor. Hard to get on and stay on. Mattress was old, hard and squeaky. Lots of different smells from other people cooking without proper ventilation.
Poor 1.0
Cons: At checkin I specifically asked for a non animal room, since I was asked if I brought a pet. We were exhausted from our trip. Our room was grimy, refrigerator was dirty, and the room stunk like a pack of animqls had slept there the night before, Not 2.5!
Okay 4.0
Pros: Close to Sanford airport, staff was friendly
Cons: It wasn't very clean, we had to walk through a pack of smokers everytime we went in or out.
Good 6.0
Pros: Nice and helpful staff
Cons: Wouldn't say a breakfast was provided - was coffee and muffins and oatmeal
Poor 1.0
Pros: Kids jumping off beds above me at midnight then drunks fighting in hallway at 1:30 am and nobody would do nothing. I left and slept in car.
Poor 1.0
Pros: Not a thing!
Cons: On the third floor and the elevator was broken. It was dirty, the light beside the bed was broken. Had to go to the desk for a wash cloth. The tv was analog with snow.
Mediocre 2.0
Pros: Bed was comfortable, plenty of pillows, and clean linen.
Cons: Room smelt musty/ like mildew. There was hair in shower. Bathroom smelt like urine. Staff in morning was very rumpled and slow to respond. Creamer for coffee in lobby that was put out at 6 am at 645 am was already gone. Drunk loiters.
Poor 1.0
Cons: I was discriminated against by the office staff, the Assistant GM was disrespectful and dismissive to my concerns as a disabled traveler
Mediocre 3.0
Pros: Convenient location to my training location.
Cons: Staff not fully trained. Room was moldy with roaches. Room had trash under the beds. Couldn't open the windows to get fresh air. As a military member, I've stayed at hotels all around the world, this was the worst experience I've ever had. Very poor hotel
Mediocre 3.0
Pros: Area/location was nice.
Cons: Cleanliness was horrible. Roaches in the room. Was not pleased at all.
Okay 5.0
Pros: The staff was fantastic!
Cons: There was the previous guest food in my room.
Okay 5.0
Cons: It's not really clean rugs-skanky. Bed sheets clean so ok to stay overnight! No dishes glasses,silverwareor cooking utensils in kitchen. Had to go to front desk,tell them exactly what you wanted, a very limited selection, towels skimpy-very worn out
Good 7.0
Pros: The location
Cons: I was disappointed that the room only had one bed
Mediocre 2.0
Pros: nothing
Cons: Its a bad smelly hotel
Okay 5.0
Pros: Staff support Very helpful and customer service oriented with a problem solving attitude i needed to get a print out of something and they figured a workaround for a train ticket reservation I thought I would need.
Cons: no real business center cleanliness of kitchen Parts are becoming unglued smells wierd
Poor 1.0
Cons: None of the wall outlets worked ,the towels that they give you are the size of towels to dry dishes.breakfast they offered toast,oatmeal or more toast.
Good 7.0
Pros: The room rate.
Cons: Card keys to room kept malfunctioning.
Okay 5.0
Cons: Coffee was only available during breakfast. Breakfast area was a mess.
Poor 1.0
Pros: This place was the worst. It had roaches, fleas and rooms that were smoked in as non smoking. Just a horrible place. One day we and another couple had to move three times because the room conditions were terrible.
Cons: Terrible
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: The hotel is so reasonable priced and close to Sanford airport for early flights.
Cons: It is showing some wear and tear. Room had a bit of a funny smell to it.
Excellent 10.0
Pros: The staff was very nice
Cons: Really no breakfast. That was a joke and misleading

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