Daily cleaning, installation of cabin HEPA filters on flights to Orlando
The cheapest airline ticket to Orlando from Australia in the last 72 hours was $1,259 one-way, and $10,793 round-trip on the route from Melbourne to Orlando. The most popular route is from Sydney to Orlando and the cheapest ticket found on this route in the last 72 hours was $2,307 round-trip.
Orlando Airport is 14 kilometres from the centre of Orlando. View on map.
Situated in the non-security area of the airport, the Hyatt Regency Orlando International Airport is a great choice for arriving and departing travellers who seek a sleeping space close to the airport. Situated in the main terminal building, travellers can be at the security gates within just a few minutes’s walk.
If you arrive very late or have a very early flight, you can benefit from the 24/7 eateries available in the main terminal hall of Orlando International Airport. The choices include McDonald’s and Starbucks, which are located in the East Hall of the Main Terminal.
The extensive car hire centres at Orlando International Airport are located on Level 1 of the A and B side of the main terminal building. Here you will find the rental car centres where major companies like Avis, Hertz, and National, among many others, are located. These are also the levels for ground transportation, if you want to continue your journey with public transport or by taxi.
If you’ve booked a Disney or Universal resort, you can find their respective shuttle buses on the B side of the Main Terminal. Alternatively, there is a bus service departing from the A side of the Main Terminal that serves Downtown Orlando as well as many major attractions in the city. A ticket costs approximately $ 2 (A$ 3) for each destination.
If you decide to drive from the airport to the city centre yourself, prepare to spend about 20–30min in the car. The quickest and most straightforward way to the city centre is via the Florida 527 South and then Orange Avenue. Universal Studios and other attractions like the Wizarding World of Harry Potter are also about 20min away by car, but to the west instead of the north.
Most visitors from Australia need to provide a negative COVID-19 test result and/or quarantine to enter Orlando. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Orlando
Visitors from Australia are not required to quarantine after entering Orlando.
Visitors from Australia must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Orlando.
Current regulations for vaccinated travelers to Orlando: most visitors from Australia may enter Orlando but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Orlando.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Orlando is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Orlando with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Orlando up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Cons: "Mid night snack can be improved, it’s too small a portion."
Pros: "Clean plane and comfortable seats."
Cons: "Complementary snack to go with free beverage."
Pros: "Great experience all together"
Pros: "Speeding of departure after boarding"
Cons: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Cons: "Cabin to hot"
Pros: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Pros: "One of the best service! Thank you!"
Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
Pros: "Flight departed on time, landed on time....excellent service, too."
Pros: "Great experience overall."
Cons: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
Pros: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Cons: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Pros: "Staff were very helpful and very foamy and comfortable seat"
Cons: "No boarding zone number called in economy"
Pros: "Great service, great flight"
Cons: "Warm not much as."
Pros: "The crew were very nice, kind and professional."
Cons: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."
Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."
Cons: "Everything the whole team was great."
Pros: "crew and food was great"
Cons: "seat cushion was a bit on the dead side I found myself trying to figure how to fit as many folks in the same space more comfortably. Maybe swapping every other seat to face backward so we have more arm / shoulder room? Idk"
Pros: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Cons: "We left late."
Cons: "Not enough space to put my luggages"
Cons: "The food was not as good as in my previous flights."
Pros: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Pros: "Same thing"
Cons: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"
Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Pros: "Great service"
Cons: "Interior show signs of aging"
Pros: "The flight attendants were extremely attentive and courteous"
Cons: "The meals were awful"
Pros: "Service was great."
Cons: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."
Pros: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Cons: "Not much of a choice when it came to films"
Pros: "Food was excellent. Very polite and helpful staff. Clean restrooms."
Cons: "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
Pros: "The ANA stuff at Chicago airport is nice and helpful"
Cons: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"
Pros: "Great customer service and very kind staff!"
Pros: "All staff were very helpful and polite!"
Pros: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Pros: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Cons: "It was very warm on the plane."
Pros: "Nice new plane"
Cons: "Delayed boarding"
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Pros: "Cabin crew provided great service!"
Pros: "food , service"
Pros: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Pros: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Cons: "The on line check-in failed and no explanations."
Pros: "Everything accept the food selection."
Cons: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Pros: "Friendly staff"
Cons: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
Cons: "We need new moves. There were a lot of old movies"
Pros: "Excellent crew and great food."
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Cons: "Best flight ever and I recommend to have it again in the future"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Cons: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"
Cons: "More refreshments"
Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Pros: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Pros: "Crew were so good"
Cons: "Everything is good"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Pros: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Cons: "The food was very mediocre!"
Pros: "Overall great service!"
Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"
Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Pros: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "The staff are great, the food is good."
Cons: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Cons: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Pros: "Friendly staff"
Cons: "The food was very poor"
Cons: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."
Cons: "Flight delay by 4 hours!!"
Pros: "Thanks for good service"
Cons: "Everything was good service food entertainment"
Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Pros: "Good legroom, friendly crew."
Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"
Pros: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Cons: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."
Pros: "Great on board bar"
Pros: "Food was better than average, blankets were soft and seats were comfortable. Good flight."
Pros: "The professionalism of the staff"
Cons: "No comment"
Pros: "Good food includes veg."
Pros: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Cons: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."
Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Cons: "The business class seats on this A330 are to tight when turned into a bed."
Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Pros: "Crew was great; plenty of space to stretch out"
Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."
Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Pros: "Food came out 1 am melb time ,2 hours after departure ."
Pros: "the crew, the comfort, the entertainment."
Cons: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."
Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"
Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
Pros: "Comfortable seats. Good food."
Pros: "Great food & great entertainment. Love the free WiFi"
Cons: "Food worse quality than before. No snacks as well"
Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"
Pros: "Great crew, excellent legroom"
Cons: "Info system is not that easy to navigate So hard to find a movie"
Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"
Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Cons: "Too long of a wait for "parking" after landing"
Pros: "Everything was nice.."
Pros: "Fast and easy"
Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Pros: "the seats, the window"
Cons: "fliglth to short"
Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."
Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"
Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Pros: "Great crew and comfortable seats"
Pros: "Comfortable overall, not much turbulance"
Pros: "The crew was very accommodating , especially important because I was traveling with children"
Pros: "Comfort, amenities"
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Cons: "All good"
Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"
Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
Cons: "Food Poisoning"
Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."
Cons: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
Pros: "Got upgraded to Business!"
Cons: "Nothing really, crew was professional"
Pros: "Bar in business class"
Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."
Cons: "The fact that I didn't fly due to ill health and got no refund"
Pros: "Great selection of entertainment."
Cons: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "The entertainment options were great! And, they have free wine with meals."
Cons: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Pros: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Cons: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
Pros: "The entertainment system"
Cons: "Everything else"
Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."
Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"
Pros: "The staff was very attentive and helpful."
Cons: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Pros: "As always crew was great."
Cons: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
Pros: "Loved the staff, very friendly and extremely accommodation nothing was too much trouble. Very comfortable"
Cons: "The stuff were not helpful (i.e when you request it by bottom nobody would come and ask if you need anything) Bathrooms were not clean Food did not taste good (Also was shortage of choices of meal. Some meals were finished ) Stuff did not gave us coffee and tea"
Pros: "The airplane was nice and clean, good selection of movies and music."
Cons: "I didn't like the service! Flight attendants are not very helpful Food was very bad!"
Pros: "The temperature was comfortable. I liked the movies provided."
Cons: "I didn't like having to use my own device for on flight entertainment. My phone is too small for the space provided making it a little awkward to watch a movie. I also felt very cramped and didn't know there wouldn't be a window in the seat ahead of the emergency exit row. Also, I have food allergies so the food provided I could not eat. The main meal hit 2 major allergens (wheat and eggs) and even the first snack, potato chips, had wheat in them!"
Pros: "The views from the plane"
Cons: "A bit more room"
Pros: "Crew kept you informed."
Cons: "All went well"
Pros: "The convenience of the flight route was appreciated. Hawaiian has an excellent safety record which gave us peace of mind."
Cons: "The first hour of the plane was extremely turbulent; and crew gave us no warning or update regarding the flight conditions. Flight crew were unwelcoming, and the food was of course not good."
Pros: "The food, seat comfort, entertainment system and departure on time with an early arrival. I had lost my family heirloom money clip in the seat. The crew sent the flight agent Justin back to meet me at the gate and he went in and looked twice finding it on the second trip in."
Pros: "Entertainment choices good"
Cons: "Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight."
Pros: "Comfortable seats for long flight. Crew friendly and helpful."
Pros: "Hawaiian music."
Cons: "Incredibly slow baggage handling. Extremely tight seating"
Pros: "Extra comfort seats are nice"
Cons: "Breakfast food was all sugar, no substance. We were starving because we expected a meal, not a sugary snack"
Pros: "Friendly service... we even got a meal during the flight."
Cons: "No free movies or programs... no Wifi service"
Cons: "Flight was late"
Pros: "Crew was nice. Drinks were offered several times instead of once only."
Cons: "While other airlines offered free movies and entertainment on a 4-5 hour flight, Hawaiian charges a fee."
Pros: "We are thinking of signing up for the Hawaiian Airlines Credit Card Program they handed out on the plane."
Pros: "Meal served"
Cons: "We finally arrived back in Phoenix. Again we have no bags."
Pros: "Seat,plane comfort ,staff"
Cons: "Food ,there were no choices, bad tv monitor display / broken"
Pros: "Smooth flight from LAX to Lihue."
Cons: "There was no counter help or service on layover at Lihue; first time there. No leg room with Silver (raft or?) under seat."
Pros: "Airbus. Smooth ride."
Cons: "Switching from Alaskan Air to Hawaiian Air in San Diego is near impossible. I got off at 9:25am and had to run out of the airport and down to another terminal, go through security again and run to gate 51 from gate 10. It is near impossible for someone who can’t sprint. I was the last one to board. Lost my window seat and luggage didn’t make it. In Honolulu I found out luggage hasn’t made it for at least three other couples flying out of BWI with these connections. This combo should not be offered when people select flights."
Pros: "Crew was great. They didn't get upset if you needed to stand up and stretch your legs. After weeks of complaining, Hawaiin finally offered vegetarian meals on international flight. In flight movies were good but a little outdated. Seats were surprisingly comfy. Free headphones eyemask and earplugs. In seat phone charging."
Cons: "Crying babies! argh......"
Pros: "Everyone was friendly."
Cons: "Flying over, my daughter and I didn't have seats together. :("
Pros: "Staff were friendly"
Cons: "aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies."
Cons: "Paid $600 for the better seats and they refused to give a full can of soda. Didn't get much of a window seat, the window was closer to the person in front of us. There was some guy on the plane in the same section as me and my husband and they gave him full cans so I guess it's who you know. I couldn't even eat the food, it made me nauseous. They arrived 30 minutes late and we almost missed our next flight. They didnt even ask for those with connecting flights to be let off first. Checked luggage handle was torn off by staff. Not worth the extra cost or going out of my way to book with Hawaiian. I won't go with them again."
Pros: "I liked the general flight and the crew."
Cons: "There was not an option to watch movies. I am vegetarian and there were no vegetarian food options."
Pros: "Really friendly attendants"
Pros: "My flight did not let me on and then told me 5 minutes after my flight left that I should have been on that flight"
Cons: "My flight did not let me on and then told me 5 minutes after my flight left that I should have been on that flight This is my worst flight experience ever!! I have been stuck in Hawaii... and will not be home for over 20 hours since the changes.. why should I use these companies again?"
Pros: "Free wine! Easy to reach USB charging port!"
Cons: "Stiff seats"
Pros: "The service of the flight."
Cons: "Hawaiian air didn't provide much food"
Cons: "Seats are too small and cramped, No games"
Pros: "Entertainment available."
Cons: "Seats recline into your lap. Very bad... Flight was way too hot, temperature wise, and no personal Air fans."
Pros: "Nice entertainment options, complimentary dinner w/ wine, plenty of leg and elbow room, the plane was very quiet (seated forward of the wing), the crew was pleasant and helpful."
Cons: "The seatback wasn't the most comfortable, but still a 4 out of 5."
Pros: "Upgraded $80 for leg room, was jammed into a regular seat. I am 6'6" 220lbs. I do not fit in regular seats. Torture. Got a refund later, but only after being initially denied and being told it was my fault. Huh??"
Pros: "Crew was great."
Cons: "We sat on the tarmac for 4 hours prior to departing for Phoenix. This was absolutely ridiculous! No communication or updates as to the situation."
Pros: "Quick, timely, efficient."
Pros: "Great crew. During meal time they did a great job of having passengers adjust their seats so people could eat their meals in economy. If they didn't do this, it would be left to the passengers to ask the person in front of them to raise the seat or have to struggle to eat with that person's seat close to your face. Having the crew do that was great. That is another thing nice with this Hawaiiian aircraft. The seats actually have leg room in econonmy and they recline enough to rest. Don't change that! Also very nice is that you get a complementary wine or beer with your meal :-)"
Cons: "Entertainment options felt like 'nickel and diming'. It is a 5+ hour flight and all the seats have personal entertainment consoles. The only thing is you have to pay ~$7 to watch any of the movies. Be sure to have your book or device loaded up before flight. Each seat has a USB charging port :-), however it only has low amps - this means you can't charge things like a tablet :-(."
Pros: "crew was friendly and helpful and the seats in economy plus were more than adequate."
Cons: "Agent at counter didn't give me claim tag."
Pros: "The flight was very pleasant. Excellent customer service and the pilot did a great job of updating us with the flight schedule, tour guide swag, and the weather."
Cons: "No comment."
Pros: "Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant. I also appreciate that they make an effort to be eco-friendlier."
Cons: "I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight."
Pros: "The attendant who picked me up in a wheelchair was very attentive and stayed with me until we got my bags."
Cons: "Having to pick up my bag in Honolulu in order to fly back to the mainland was a hassle, especially because I was being assisted in a wheelchair."
Pros: "Food and Entertainment are 3☆ because it is non applicable"
Pros: "Top notch! The best in air travel. I flew economy with free meal, drnks, blankets and pillows."
Pros: "Loved the crew. We called and said we are vegetarians and was told the meal that was going to be servered would be but "nutreal" and we would be fine. It was chicken and rice......the crew felt bad and tried to figure something out for us. They only could offer is snack and we had to pay for them. Other then that is. Was a nice flight and comfortable!"
Pros: "The crew were wonderful and the captain made a landing so perfect we didn't know we had landed!"
Cons: "The food was disappointing. The sandwich in particular was dry and tasteless. Other passengers mentioned this too."
Pros: "Really appreciated the 'laid-back' feel upon boarding and throughout, supported by the ambient slack-key guitar and native Hawaiian music. Also appreciated the engaging video presentation of basic safety and security information. "Free" Premium Entertainment was welcome, although I remained aware that this perk had been covered in my ticket price."
Cons: "Considering that you're attempting to please a wide array of tastes, the mass-produced ready-made meals were pretty good, just not necessarily five-star restaurant made-to-order preferences. Some of us are pretty picky about our organic, fresh, gluten-free, sugar-free, vegetarian, and vegan options. In that Hawaiian Airlines seems to market itself as a very conscientious and customer-friendly airlines, any evolution in this direction would be welcome."
Cons: "It was my fault that I got lost on way to airport and arrived just as plane crew closed the doors. I was very upset but the desk crew did nothing to help me get another flight. Staff from another airline saw me crying and helped me. It is a very small airport."
Pros: "Good general service"
Cons: "It was frustrating that the crew would announce things like the private island that only one part of the plane's passengers could see and which had no bearing on our flight. Then it was translated into Japanese so took even longer while some people were trying to finish a movie. I was really disappointed by the small plane. We purposefully chose not to fly on a Chinese airline from China but chose Hawaiian instead because we thought the plane would be bigger. We won't be using Hawaiian again from Asia."
Pros: "Nice touch with breakfast crew was very pleasant. Aloha!"
Cons: "The only free content was Hawaiian airlines sponsored documentaries. The touch screen was hard to control and frustrating"
Cons: "I wish there was air conditioning. It was very warm ok the plane."
Cons: "More regional movies for India"
Pros: "Crew were very hospitable and helpful."
Cons: "More leg room on long international flights."
Cons: "Food was below average"
Pros: "The entertainment system has huge offerings."
Cons: "The food could be better."
Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
Cons: "The flight was three hours late."
Cons: "Icecream too hard"
Pros: "Seat is small"
Cons: "Crew was so busy and no smile"
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "not too bad"
Cons: "not too bad"
Pros: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Cons: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"
Pros: "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."
Pros: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Cons: "Would be amazing to have a little more room in the economy seats!"
Pros: "Same as above"
Pros: "Little more leg room!"
Cons: "Continues to be incinsistent and spotty service."
Pros: "Great airline, punctual, attentive"
Pros: "Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen."
Cons: "A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain."
Pros: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Cons: "I had booked my seats online, however nothing was in place when checking in."
Pros: "Great crew, great service"
Cons: "Could use a greater reclining angle in economy."
Pros: "Great crew and spacey seating."
Pros: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Cons: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
Pros: "The airline crew. Very attentive and immaculate"
Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Pros: "Food and attentive staff"
Pros: "The crew was very friendly for a change"
Cons: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"
Pros: "Good food and service."
Cons: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."
Pros: "Need more movie selection on classic"
Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Cons: "Cabin crew was poor in English communication skill. I remain skeptical how the cabin crew could effectively communicate to passengers in the case of an in-flight or ground emergency. Pillow covers were filthy. There were body fluid stains and long hairs stuck to the covers. I went through and rejected four of them. Inflight service was good but there was an unwritten Cathay Pacific rule that I was not aware of.........each passenger is restricted to two alcohol beverage drinks in any one hour period."
Pros: "Entertainment is always highlight"
Cons: "Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people"
Pros: "Nice crews eating for a big guy."
Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"
Pros: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Cons: "Very delayed"
Pros: "The food and service"
Pros: "Unlimited drink options throughout duration of flight; great selection of moviesmotr"
Cons: "Seat layout not very spacious; only 2 full meals offered on a 14 hr flight"
Pros: "Love the plane, seats"
Cons: "Food has gone down"
Pros: "Great crew, quick boarding"
Pros: "The crew was very cordial and respectful.We spilled our water on the seat and they quickly helped us to clean it up without any fuss or accusation."
Cons: "The food did not smell delicious. My son was already feeling quite ill from the previous trip and could not eat."
Pros: "The meal options that were served on this flight were great, and the overall flight was peaceful."
Cons: "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"
Pros: "Entertainment Nice crew from Japan"
Cons: "Crew is not heart felt welcome the guest at all, changing face when ask for a blanket or other customers' request. Take long time for baggage check-in even we did for online check-in."
Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Pros: "GOOD !!!"
Pros: "Quiet, warm water in bathroom sink. Movies"
Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."
Pros: "the plane had excellent entertainment and a port to charge your phone."
Cons: "no issues at all on this flight."
Pros: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Cons: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."
Airlines flying to Orlando have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Orlando
Masks required on board, masks provided on flights to Orlando
Social distancing seating
Middle seats unavailable to book on flights to Orlando
Testing for antibodies, testing for symptoms for flights to Orlando
Waiving of change fees. Search flexible flights to Orlando