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Pros: Flight was comfortable and quick. Crew was friendly

Cons: Suitcase arrived brokken off the belt. If was in good shape when checked in at Chicago for the last leg of a 17 flight round the world trip. Typical to have baggage handled very poorly in US.

Pros: Good schedule

Cons: the commuter terminal in Dulles is miserable and chaotic, but not really United's fault

Pros: Small aircraft, not crowded. The single window seat on the left side of the plane allowed me to stretch my legs.

Cons: The Boeing 737-800 did NOT have enough leg room for me. My first flight to Houston was very uncomfortable, even with an aisle seat. If I can, I will avoid this plane when booking future flights.

Pros: Updated plane. Seats were nice. Flight landed ahead of schedule

Cons: The new controls built into the armrests are HORRIBLE! You accidentally hit a button constantly because ITS AN ARM REST! Get the engineers building something to cover it up. We landed early and I was so excited to get a jump home. I then waited for 35 mins for my bags to appear on the conveyor AFTER walking all the way to the baggage claim from the gate. I arrived home later than I expected.....This is not the first time that the United baggage was so slow. This needs to be an improvement area.

Pros: :)

Cons: :(

Pros: No problems, our connecting flight was a little late but still made this on time.

Cons: More comfortable seats.

Cons: We waited a long time for Get checked bags to be brought out for pick up

Cons: I wish the WiFi worked better and did not break down.

Pros: Service by the ANA crew was excellent

Cons: Comfort

Pros: Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful.

Cons: Need to look for better chef or food provider

Pros: The crew was really nice and attentive

Cons: The food could have been better and the seats were SO bad, especially for a 9 hour flight.

Pros: Crew was helpful and nice

Cons: More movie options

Cons: My second (of three) flights was late. United texted me that my next gate was a “2 minute walk” from my arrival gate. Instead, it was a 15 minute walk plus a shuttle bus away. The gate didn’t change, the info was just wrong. Fortunately, my third flight was delayed about 30 minutes. But this also was not communicated in the United text until late.

Cons: Food

Pros: The flight was on time!

Cons: Boarding and deplaning always takes a long time.