Flights to United States

Pros: The flight was half empty

Cons: The crew was incompetent and left me questioning their knowledge of safety protocols. Food was terrible especially for having to pay for it on a 9 hour flight.

Pros: Movies... At least they provided headphones.... For a lack of everything else provided...

Cons: I was extremely disappointed not to have a blanket provided without charge, or a small meal or even a tea beverage without a costly purchase! I paid for a flight from Australia to Honolulu, a minimum of almost 10 hours, and no meal, no beverages, no blanket for an overnight flight without a costly additional purchase. I have tellethto health issues as it is, nevermind no half warm sleep or supplementary beverages or meal. I felt very used and taken advantage of. Substantially disappointed with the way we were treated for such a long overnight flight.

Pros: Flight Crew

Cons: Check=in staff expensive luggage fees

Pros: Liked the 787, cabin staff nice enough, nice overhead space.

Cons: Seat is very narrow, I know, I know. Only one water service for the whole flight....limited entertainment. Did I mention the seat!

Cons: Flight was 4 hours late with no explanation

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: Crew great. Seat was a major let down, too small.

Cons: Just the seats really.

Pros: Everything

Cons: Everything was Okrrrrrrrr!

Pros: Crew was nice and served drinks several time instead of just once.

Cons: The flight delayed taking off by half an hour and cut my transfer to connecting flight to SF as much. I had only an hour to get through custom and claim luggage to checkin again. But connecting flight terminal was a different one. Hawaiian should provide an agent to direct us to get to the gate.

Cons: Not having to sit in the plane 45 minutes after we were supposed to take off.

Pros: The crew did the best with the hand they were dealt.

Cons: This flight was extremely disorganized and Hawaiian Airlines did a terrible job of updating the situation to its guests. We had no idea our plane was 4 hours delayed because their websites never displayed that (said everything was on time). We only found out when we went to board and they informed

Pros: Food was reasonable and staff as amazing as ever.

Cons: The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology.

Pros: crew was nice, seating was fine.

Cons: food was not great

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

Cons: Generally ok for econ

Pros: Movies... At least they provided headphones.... For a lack of everything else provided...

Cons: I was extremely disappointed not to have a blanket provided without charge, or a small meal or even a tea beverage without a costly purchase! I paid for a flight from Australia to Honolulu, a minimum of almost 10 hours, and no meal, no beverages, no blanket for an overnight flight without a costly additional purchase. I have tellethto health issues as it is, nevermind no half warm sleep or supplementary beverages or meal. I felt very used and taken advantage of. Substantially disappointed with the way we were treated for such a long overnight flight.

Pros: Price.

Cons: Seat controls are stiff. Need more movies for selection. Cabin was kept too warm for night flight.

Pros: While the airline is cheap, that's it. They charge for everything and are rather obtuse about it. It costs extra to select a seat, the airline seems to specialize in putting families with small children in the 'premium' seats which mean those of us who want a quiet trip instead get a screaming child behind, next to, and in front of us. Food is extra! They will give you water if you ask but otherwise, pay.

Cons: The luggage policy is opaque. We boarded in Honolulu, going to Sydney, and checked our bags at no cost in order to limit our carry-on to 7 kilos per their rules. The return flight was to follow the same plan but they told us it would be $160 AUD per piece at check-in! Granted, $160 AUD is only $115 USD but that's OUTRAGEOUS. They looked at the luggage and said we could carry it on! Who makes these rules?! The Aussies have it figured out but if you're an American with no prior experience BEWARE. The Aussies I spoke to refer to Jetstar with a much more derogatory term ending with star. Wonder why. If your goal is a comfortable flight to/around Australia, take another line. If you want cut-rate, cattle-class with a high risk of a screaming child in your ears (I was wearing noise-cancelling headphones), then choose Jetstar. For my purposes, Jetstar is no-star. I won't fly them again.

Pros: I arrived safely.

Cons: Nothing good to report. Uncomfortable seats. Not even water seved on one 3 hr flight. Invisible flight attendants. Disorganized boarding. Idiotic carryon 7 lb weight limit. Soon they’ll be charging by passengers’ body weight. $145 for 2 checked suitcases. No option for free seats. Very long line mandatory to check in. No kiosk to get boarding pass. Pay for entertainment. Had them booked for 3 flights. The worst.

Pros: Friendly crew!

Pros: I called several days in advance to request a gluten free meal, they said they processed the request, but there was not a gluten free meal for me on board. When the crew found out the problem they rummaged in the gallery and came up with a couple snack bars without gluten for me. They were awesome.

Cons: Requesting a special meal in the time frame required and then it not being on board was really heard with Celiac's.

Cons: Eye mark not provided.

Cons: Food and more space

Pros: the flight left and arrived on time

Cons: The crew were lazy & rude

Pros: All as expected.

Cons: Crew could have been more pleasant.

Pros: A basic US domestic flight

Cons: Entertainment, wifi, better food options, more room and comfort. Basically, more like Qantas

Pros: Amazing food and entertainment.

Cons: I’ve been on more comfortable plane seats.

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Pros: The washroom maintains its cleanliness. The inflight tv/movie shows is a help especially with long flight.

Cons: Food needs improvement. Could probably offer the same menu with improve taste. The seat is not comfortable, it is somewhat hard.

Cons: Vegetarian food is terrible. Also no variety

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Cons: Movies were very limited and not recent.

Cons: Should have leg rest and phone charger outlet

Pros: Amazing service

Cons: The comfort of the seats and size

Pros: Crew was very attentive.

Cons: Timing, the connection timing was bad, I missed my connection to Calgary

Pros: Crew was very efficient and boarding was easy.

Cons: The flight was late.

Pros: The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists.

Cons: Honestly i think there are not much space for each passenger.

Cons: One really bad movie.

Pros: Everything was excellent, crew, seat, food

Cons: The person on duty at the desk of the lounge in Johannesburg was very unfriendly and even rude.

Cons: I didn't like that I wasn't offered a complimentary beverage for a 9+ hour flight. I had to buy a tiny bottle of water for $4. I did not feel like a valued customer at all. I'd gladly pay extra for an airline that treats passengers like actual human beings.

Cons: They don't even offer you water for a 10 hour flight.

Cons: The flight was delayed 2 hours without any kind of adjustment on the flight status board, they just told us to keep checking back and listening for announcements. Everything from the food to the entertainment had to be paid for, not even complimentary snacks or coffee on an 11 hour flight. They didn't even offer water or anything at any point, had to hit the beacon to ask for it any time we wanted it and the flight attendants took extremely long and seemed almost annoyed to be bothered. The seats were pretty uncomfortable, more so than the seats on most 1 hour flights I take domestically (which also pretty much universally offer snacks and complimentary coffee, tea and soft drinks in spite of being a tiny fraction of the duration) and, not that this is within their control, but there were 2 infants on board that cried the entire flight through. I will never be flying Jetstar again.

Pros: While the airline is cheap, that's it. They charge for everything and are rather obtuse about it. It costs extra to select a seat, the airline seems to specialize in putting families with small children in the 'premium' seats which mean those of us who want a quiet trip instead get a screaming child behind, next to, and in front of us. Food is extra! They will give you water if you ask but otherwise, pay.

Cons: The luggage policy is opaque. We boarded in Honolulu, going to Sydney, and checked our bags at no cost in order to limit our carry-on to 7 kilos per their rules. The return flight was to follow the same plan but they told us it would be $160 AUD per piece at check-in! Granted, $160 AUD is only $115 USD but that's OUTRAGEOUS. They looked at the luggage and said we could carry it on! Who makes these rules?! The Aussies have it figured out but if you're an American with no prior experience BEWARE. The Aussies I spoke to refer to Jetstar with a much more derogatory term ending with star. Wonder why. If your goal is a comfortable flight to/around Australia, take another line. If you want cut-rate, cattle-class with a high risk of a screaming child in your ears (I was wearing noise-cancelling headphones), then choose Jetstar. For my purposes, Jetstar is no-star. I won't fly them again.

Pros: This was the worst airline out of 7 that I used in last 2 months outside the US!! The worst by far anywhere!

Cons: Overcharged for One checked bag at 22 kg, $286.00 Dispicable to say the least and then charging for everything and anything jetstar could get away with. Truly the baggage Scam, nickel and dime mafia!!!

Cons: Unable to check in online, then told at the airport that I hadn't pre-paid for check in luggage, so I'd be assessed an "airport fee" of $160 for one bag. A complete rip off.

Pros: The flight was good, on time and good service

Cons: I had Jestar all the way in Australia and had a couple delays and thought they could communicate a little better with passengers. Therefore I did not give na excellent. Exclennet would be perfection but it was good. I would fly Jestar again and recommend. Thanks!

Pros: The people were friendly and helpful

Cons: We arrived 3.5 hrs early and still almost missed out flight; the checkin desks were so overloaded. I understand they are a bare fare airlines, but the cost anything extra seemed excessive.

Cons: Unable to check in online, then told at the airport that I hadn't pre-paid for check in luggage, so I'd be assessed an "airport fee" of $160 for one bag. A complete rip off.

Pros: I arrived safely.

Cons: Nothing good to report. Uncomfortable seats. Not even water seved on one 3 hr flight. Invisible flight attendants. Disorganized boarding. Idiotic carryon 7 lb weight limit. Soon they’ll be charging by passengers’ body weight. $145 for 2 checked suitcases. No option for free seats. Very long line mandatory to check in. No kiosk to get boarding pass. Pay for entertainment. Had them booked for 3 flights. The worst.

Pros: Movies... At least they provided headphones.... For a lack of everything else provided...

Cons: I was extremely disappointed not to have a blanket provided without charge, or a small meal or even a tea beverage without a costly purchase! I paid for a flight from Australia to Honolulu, a minimum of almost 10 hours, and no meal, no beverages, no blanket for an overnight flight without a costly additional purchase. I have tellethto health issues as it is, nevermind no half warm sleep or supplementary beverages or meal. I felt very used and taken advantage of. Substantially disappointed with the way we were treated for such a long overnight flight.

Pros: JETSTAR FLIGHT WAS GREAT VALUE. I LIKED EVERYTHING EXCEPT THE DINNER.

Cons: THE BEEF DINNER WAS NOT GOOD. SHOULD HAVE ORDERED THE CHICKEN.

Cons: Business class is Not a business class seat On the new 737.

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: A and A

Pros: Crew, food, drinks.

Cons: More in flight entertainment options like movies to choose from.

Pros: Flight Crew

Cons: Check=in staff expensive luggage fees

Pros: The basmati rice with free range chicken meal was surprisingly really tasty. I usually don't like airplane food, especially when you have to pay extra on board for it, but I was hungry on a 9 hour flight and had to order something.

Cons: From the moment of boarding the staff seemed stressed out and over it. Not very friendly, especially when disembarking the plane in Honolulu. They didn't offer goodbyes or thank yous to passengers as we got off the plane.

Pros: On time. Captain lovely, Crew lovely.

Cons: My chair would recline, it kept going back up.

Pros: 787 is great.But reserve exit row

Cons: pay for water

Pros: The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!

Pros: The crew was very friendly, the plane was very clean, and we got a free upgrade to accommodate a family. Our upgraded seats were spacious and very comfortable! I also loved the food and free rum punch!

Cons: The free games on my entertainment system never worked, which was pretty disappointing. When I pushed “play game” it acted like it was thinking and then went back to the same screen as before.

Cons: I fly Hawaiian all the time. It has always been a good experience.

Pros: Great service

Cons: Nothing

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Pros: Comfort was decent.

Cons: Late due to crew.

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Pros: Some crew members are excellent and some are flat.

Cons: Food is kind of bad

Cons: Food and drinks need to be purchased ahead of time. Attendants do not even come through to see if you'd like to buy food or drinks during the flight.

Cons: The flight was delayed 2 hours without any kind of adjustment on the flight status board, they just told us to keep checking back and listening for announcements. Everything from the food to the entertainment had to be paid for, not even complimentary snacks or coffee on an 11 hour flight. They didn't even offer water or anything at any point, had to hit the beacon to ask for it any time we wanted it and the flight attendants took extremely long and seemed almost annoyed to be bothered. The seats were pretty uncomfortable, more so than the seats on most 1 hour flights I take domestically (which also pretty much universally offer snacks and complimentary coffee, tea and soft drinks in spite of being a tiny fraction of the duration) and, not that this is within their control, but there were 2 infants on board that cried the entire flight through. I will never be flying Jetstar again.

Pros: When we finally checked-in a very nice woman staff member said she would take our handicapped friend to the gate when she finished checking in passengers. We arrived early in Honolulu.

Cons: Boarding was very long and there were no wheelchairs or anyone to help our handicapped friend. Your luggage policy is so complicated and the weirdest!! You have to look it up on internet to get the rates. How can you know months ahead how much your luggage will weigh! The luggage and meal options and rates should be on the page when you book your flight. Payed for my meal but I had to ask for it.

Pros: This was the worst airline out of 7 that I used in last 2 months outside the US!! The worst by far anywhere!

Cons: Overcharged for One checked bag at 22 kg, $286.00 Dispicable to say the least and then charging for everything and anything jetstar could get away with. Truly the baggage Scam, nickel and dime mafia!!!

Pros: Flying on the plane with mighty KORU on the tail always gives me a buzz

Cons: Better meal as the meat dish was a bit cold when it arrived.

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Pros: Amazing crew

Pros: Their English, unlike US English, is a little hard to understand.

Pros: Comfort was decent.

Cons: Late due to crew.

Pros: was good service and food was nice

Cons: planes seats dirty chewing gums stuck on seats talking of entertainment not everyone will prefer to watch what is being played there arw children and elderly thats needs to be considered

Pros: Service is nice. Very friendly. Food is good.