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Low season

NovemberBest time to beat the crowds (6% less expensive on average)

High season

JanuaryMost popular time to fly (13% more expensive on average)

Average price (return flight)

$1,445(avg. price over the last 2 weeks)

Good deal (return flight)

$1,162or less

Good deal one-way

$515or less

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Top 4 airlines flying to Austin Bergstrom

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,972 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Pros: "N"

Pros: "Little things like being greeted by name when boarding, funny safety video"
Cons: "Wasn't the biggest fan of the food"

Pros: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Cons: "Leg-space between seats specifically when the person in front of you reclines"

Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Pros: "The cre was really nice and very attentive."
Cons: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."

Pros: "Amazing crew. Very attentive to passengers and genuinely nice."

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."

Pros: "Food was good and crew"
Cons: "Old aircraft from Doha to Dhaka."

Pros: "Qatar is the BEST First Class airline in the world."
Cons: "Everything was amazing!"

Cons: "Headphones- only one channel."

Pros: "Crew was amazing and food was Delicious as compare to other airlines."
Cons: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "Everything"
Cons: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"

Pros: "Helpful,courteous and efficient"
Cons: "Wifi was hard to connect"

Cons: "Will fly in a bit.still in Qatar airport waiting for my flight"

Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."

Pros: "Everything was good - food, entertainment, on time."

Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pros: "quick eficient"
Cons: "long flight"

Pros: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Cons: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pros: "Exceptional service!"

Pros: "Crew was good, they were trying hard to keep customers happy."
Cons: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."

Pros: "service and staff was polite & friendly"

Pros: "I am taking Qatar on all international travels when possible."

Pros: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Pros: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Pros: "The staff"
Cons: "As always the space"

Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pros: "It was excellent."
Cons: "It was excellent."

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pros: "Good service, plenty of entertainment options, modern aircraft."

Cons: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."

Pros: "The crew were nice"
Cons: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"

Pros: "No problems at all!"

Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."

Pros: "Crew Boarding"
Cons: "Food Not so comfy"

Pros: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Cons: "I didn't have any issues on this flight. Everything was great for me."

Pros: "The entertainment was great."
Cons: "N/A"

Cons: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."

Pros: "F"
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"

Pros: "Very friendly flight staff."

Pros: "The entertainment was nice. No need to download app."
Cons: "The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it."

Pros: "Crew was great and kept us hydrated. Good free movies and nice Hawaii tv selections. Love the Hawaiian cooking show selections."
Cons: "In seat monitor was a little loos and would slide out of position when watching it. Breakfast sandwich was free but the egg was a little grainy."

Cons: "More snacks"

Cons: "Seat didn't recline"

Pros: "Everything was so so ... overall a comfortable flight"
Cons: "Not much.. just your typical flight"

Pros: "The convenience of the flight route was appreciated. Hawaiian has an excellent safety record which gave us peace of mind."
Cons: "The first hour of the plane was extremely turbulent; and crew gave us no warning or update regarding the flight conditions. Flight crew were unwelcoming, and the food was of course not good."

Pros: "Super"
Cons: "None, everything was awsom"

Pros: "The crew was very friendly and the service was very good. For an 11 hour flight, it was better than I anticipated. The meals were surprisingly tasty!"
Cons: "Just one thing...I couldn't seem to recline my seat, but I didn't say anything about it. This isn't anyone's fault, but for someone my age, sitting in one location for 11 hours is a pain. Also, my one check-in bag was literally the last bag on the baggage carousel... just my bad luck."

Pros: "Just overall good mood!"
Cons: "Food options were very limited; no vegetarian/vegan options."

Pros: "Hawaiian's layout of the A330 is excellent. The seats (even in regular economy) are large and comfortable, with plenty of leg room. The flight attendants are genuinely friendly and pleasant."
Cons: "In-flight entertainment is pretty weak."

Pros: "Flight included snacks and breakfast. Towards the end of the flight we were surprised by complimentary rum punch drink"

Pros: "Seats comfy. Crew super nice. Food good. Great beverages. Just really wonderful."
Cons: "Less salty snack option."

Cons: "Charges to check in two small bags were $70. Had to upgrade to comfort section for $80 because no aisle seats in coach were available for this handicapped senior citizen customer . Plus tips for wheelchair services made this an expensive one way flight."

Pros: "Hawaiian music."
Cons: "Incredibly slow baggage handling. Extremely tight seating"

Pros: "Crew was friendly and accommodating"
Cons: "Wasn’t able to get comfortable in coach seat to sleep"

Pros: "Everything was beautiful and great on return flight to PDX"
Cons: "Was so glad we were a full 2 hours early to very Busy airport checking in and dropping off golf clubs luggage. Friendly help just many people traveling Not really negative just warning not to be late"

Pros: "Everyone was very friendly and helpful."
Cons: "No free in-flight entertainment. You had to pay for evrything."

Pros: "Hawaiian Airlines is fantastic. Great crew, great service. Loved the bbq chicken sandwich and chips for free. And the free rum punch drink!"
Cons: "Nothing was bad. It was fantastic."

Pros: "Have always enjoyed Hawaiian Air in the past, but not so much this time.i"
Cons: "I had requested an asile seat, and was assured that I had one. When I boarded I found out I was in the middle of the middle section. It was very uncomfortable and I did not want to disturb my seat mates to use the restroom. Needless to say it was a very, long uncomfortable flight! Babies in front of us, babies behind us, and a large teenage group that kept the bathrooms occupied, and were very noisy.! The food was not nearly as good as it has been in the past!"

Pros: "Friendly flight attendants."
Cons: "No WiFi, no seat TV for 5+ hours of flight. Horrible food."

Pros: "Crew friendly, helpful"
Cons: "Food was terrible , save the food give us free movies"

Pros: "The staff was really helpful and the airplane was nice"

Cons: "Electrical problems kept us from the entertainment and lighting for reading."

Pros: "Dont' know what I did, but got my old seat back."
Cons: "na"

Pros: "Crew was great. They didn't get upset if you needed to stand up and stretch your legs. After weeks of complaining, Hawaiin finally offered vegetarian meals on international flight. In flight movies were good but a little outdated. Seats were surprisingly comfy. Free headphones eyemask and earplugs. In seat phone charging."
Cons: "Crying babies! argh......"

Pros: "Staff were friendly"
Cons: "aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies."

Pros: "Crew was really nice and accommodating, very comfortable seats but had to pay $80 for them."
Cons: "Food would have been better if they had nut-free options since I'm allergic. Other airlines give you nut free treats because of this reason. Entertainment could have been better - options for TV shows was limited - should have some HBO shows or newer sitcoms. Movie selection could have been better as well."

Pros: "Staff were amazingly friendly"
Cons: "Nothing"

Pros: "None"
Cons: "You guys showed window available, so made the purchase. but got shuffled around to bad seats when it’s time for my flight. Screw you guys!!! That is how I really feel"

Pros: "Crew very helpful"
Cons: "No internet, no entertainment, muisic,movies."

Pros: "In a world now where everything is an additional fee, Hawaiian Airlines was not like that. They included a full meal on each flight. They also passed out 2 different snacks and unlimited drinks. Also free rum punch for those 21 and older! It was also nice to have the flight attendant give a brief history on Hawaii and what we could see out the window. Flight attendants were very nice!"
Cons: "As always, more leg room, baggage included, and free blanket usage (instead of $5) would be great."

Pros: "There is complimentary food and wine, which is a big step up from other airlines."
Cons: "I purchased this flight through kayak via Expedia, and I selected seats on the Expedia website for all my flight legs. For some reason, my seat selections did not communicate with Hawaiian Airlines. As a result, during boarding, I was assigned a random seat. The flight from HNL-PHX was completely full, and I got stuck with a seat which had no windows in the row right in front of the galley and bathrooms. I suggest that Expedia communicate better with HA on seat assignments."

Cons: "7 hours of sitting in the airport because of a delay."

Pros: "Seats were like a park bench, not comfy. Crew indifferent. It was such a short flight maybe that’s the best you can expect, but I would hesitate to book a longer flight on Hawaiian"
Cons: "See above"

Pros: "Food was good, but because of the hour and a half waiting on the plane to take off, we got no snack."
Cons: "We were seated in a row where we had to pull up the entertainment panel from the right side of our seat leg area. The steward seemed frustrated with us for not knowing how to work it. I never could raise mine because it did not work whatever I tried and was afraid to ask for help because of how my husband had been treated. Also we had never used the tray tables from the right arm rest before and needed help to get those up as well."

Cons: "Stiff seats"

Cons: "No timely info provided prior to and during the delay. Except for the fact that there was no acft at the gate there was no announcement of a delay. A Delta passenger rcvd a text about the delay, but nothing from HAL. No one around to answer questions till the end of the second delay was near."

Cons: "We bought the tickets (2) together but when was the time to check in and select our seats there were no seats next to each other. This is the first time I see this!!! We had to pay extra $160 to upgrade and get two seats next to each other."

Pros: "Complimentary brunch and alcoholic beverage was very nice. Crew was friendly."
Cons: "Plane ride was a bit cold. I don't believe there was any wifi even over land and it cost money to watch the movies and play the games unlike some of the other airlines but I think the complimentary brunch and alcoholic beverage kind of make up for it."

Cons: "The crew was nice. But there was no entertainment or wifi on the flight. Also boarding in Hiko it dos not matter what zone or status you had it al boarded."

Pros: "The service of the flight."
Cons: "Hawaiian air didn't provide much food"

Pros: "Loved the meal"
Cons: "Nothing"

Pros: "Short but scenic flight!"
Cons: "Slight delay due to some mechanical issue. Lasted about 40 mins. Made a 39 mins flight last way longer."

Pros: "The atmosphere in the flight was cam and mellow. I love the haeaiin music playing."
Cons: "The food served was a bit gross for breakfast."

Pros: "Price"
Cons: "Extra cost for bags and no Snacks."

Pros: "Everyone was very friendly. The offered food, drinks and entertainment without charging as an extra."

Pros: "Great crew. During meal time they did a great job of having passengers adjust their seats so people could eat their meals in economy. If they didn't do this, it would be left to the passengers to ask the person in front of them to raise the seat or have to struggle to eat with that person's seat close to your face. Having the crew do that was great. That is another thing nice with this Hawaiiian aircraft. The seats actually have leg room in econonmy and they recline enough to rest. Don't change that! Also very nice is that you get a complementary wine or beer with your meal :-)"
Cons: "Entertainment options felt like 'nickel and diming'. It is a 5+ hour flight and all the seats have personal entertainment consoles. The only thing is you have to pay ~$7 to watch any of the movies. Be sure to have your book or device loaded up before flight. Each seat has a USB charging port :-), however it only has low amps - this means you can't charge things like a tablet :-(."

Pros: "crew was friendly and helpful and the seats in economy plus were more than adequate."
Cons: "nothing"

Pros: "I dropped my wallet just outside the terminal gate boarding the plane and a very handsome steward, introduced by his co-stewardesses as "Pretty Boy Brandon" was kind enough to find me to return my wallet. I appreciated all the kindness recieved by the entire staff at Hawaiian Airlines. Thank you for offering genuine customer service."

Pros: "Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant. I also appreciate that they make an effort to be eco-friendlier."
Cons: "I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight."

Cons: "0"

Cons: "Have a choice of both sweet & savoury snacks onboard."

Cons: "Allow married people to travel with their new names."

Cons: "The frittata and the spinach was not the best meal, but the rest seemed really good."

Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"

Cons: "very cramped"

Pros: "Consistently good"
Cons: "2,hr delay - weather"

Pros: ":("
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Pros: "Normal standard for that kind of trip"

Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."

Cons: "Delays due to storms slowed our departure and made the boarding process a little confusing"

Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."

Pros: "good"

Pros: "As before great assist with wheel-chair support"

Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Friendly Crew"
Cons: "The 3 Hour Delay in Sydney!!!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Not much"
Cons: "Delayed no information"

Pros: "Great at all."
Cons: "Nothing."

Pros: "I watched heaps of movies and programs."

Pros: "Staff was very accommodating"

Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"

Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"

Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."

Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Cons: "Na"

Pros: "Friendly staff"
Cons: "Angle lie seats. Controls for seating and entertainment fidgety"

Pros: "Everything on time."

Pros: "Complimentary healthy food, iPads, smiling staff"

Cons: "Average airline compared to Singapore & MZ airlines"

Pros: "Close to two hours delay leaving Australia"

Cons: "I was surprised that we were flying a different carrier than Emirates"

Pros: "The food and service were excellent!"

Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Helpful staff, good vegetarian foods"

Pros: "Aircraft"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Pros: "on time"
Cons: "very rough ride"

Pros: "Again, top quality service and support from all qantas employees. Good was yum also! And the Rv made time go by fast."

Pros: "Friendly service"

Pros: "Everything"
Cons: "Nothing"

Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"

Cons: "X"

Pros: "The special meals for my son and daughter were amazing!"

Pros: "Every person that works for this airline (that I came in contact with) was very helpful, extremely nice, and very supprtive."

Cons: "Old 747"

Pros: "Nothing different to any other flight. No stand-out attributes."
Cons: "Filthy tray table. Felt unhygienic to even eat in my seat but I had no choice"

Pros: "Took care of us, gave us snacks and drinks, and pillows and blankets"
Cons: "Plane almost caught up in flames. Gas was filled through the entire plane. Had a big scare."

Pros: "Great crew"
Cons: "Nothing"

Pros: "Great crew, clean plane."
Cons: "Bring back beverage service when you can!"

Cons: "Its okay"

Cons: "They could at least announce boarding group 4..."

Pros: "We were given sandwiches and drinks when our flight was delayed."
Cons: "We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours."

Cons: "More beverages"

Cons: "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."

Pros: "Travel time was great"

Pros: "Free checked bag. Comfy seats back in row 27."

Cons: "The chairs can be more comfortable."

Cons: "TSA"

Cons: "Everything"

Pros: "The legroom."
Cons: "There was nothing not to like."

Pros: "The crew handled the flight delay well."
Cons: "Having to wait in Chicago due to mechanical plane problems was a bunner!"

Cons: "After boarding the plane, it lost power. We sat at the gate with no air conditioning for almost an hour. While they tried to jump start the plane. After deboarding due to the heat (Dallas temps around 105 F), instead of telling us the next available plane to put us on was going to be 5 hours later, they delayed the flight 15-30 minutes at a time. This was a flight from Dallas to Austin and I could have rented a car and driven in a shorter amount of time."

Cons: "N/a"

Pros: "Good entertainment selection"
Cons: "Most was as expected."

Cons: "Had a mechanical problem and took us 30 minutes to take off"

Cons: "F/a’s are haphazard and disinterested in their customers. Below average experience."

Pros: "Same as above."
Cons: "entertainment monitor for my seat did not work at all. also on all flights: I was not aware one needed one's own headphones to hear entertainment."

Pros: "Curteous. Prompt. On time."

Pros: "It was on time."
Cons: "Very small airplane for a 3 hours flight."

Pros: "Good Hospitality"
Cons: "Insuffecient supply of juices etc"

Cons: "My flight was delayed an hour plus and I missed my rental car reservation. So now I'm stuck wih no car."

Cons: "Cramped seating"

Pros: "The business class cabin is one of the best in the business with a great seat and onboard product. The food was good and the snack bar is great for when you need something mid-flight. American has one of the best selections of inflight entertainment with tons of movies and TV shows available for their long-haul flights."
Cons: "Boarding at Sydney International Airport was a bit of a chore. There is a pre-screening area where they check passports and boarding passes prior to reaching the gate. People are randomly selected for secondary screening. Give yourself extra time to board."

Pros: "Nothing"
Cons: "I bought travel insurance as I do with any trip. I have a complicated family emergency that forced me to call off the trip. Being that I bought trip insurance, I felt good. Well turns out they make you jump through so many hoops that your travel insurance fee is useless. I sent a letter to Allianz (the company that handles the travel insurance) and blasted them for their insensitivity in a difficult time. Going forward, I will not be purchasing travel insurance in the future. It may sound irrational but if you think about it, travel insurance is the tax on gullible people. You hear travel insurance and one assumes that if you spend the extra money on the insurance and something comes up, you can at least get much of your money back. Don't count on it! It's a 1/1000 chance they will do the right thing so the odds are not in people's favor. If you want to be smart, use the money you would have spent on travel insurance on some pre flight cocktails at the airport bar. Air travel is hellish enough without scams like Allianz!"

Pros: "the plane was very new and in excellent condition"

Cons: "Cabin crew seem frustrated and don't like the work"

Cons: "The fact that we didn't know we were supposed to go to American Airlines to acquire our boarding pass. A heads up would've been appreciated."

Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."

Pros: "I liked the 2 x 2 seating arrangement. Leg room was adequate."

Pros: "I got these flights for dj jobs I had under a us p2 visa. My original flight to dallas was delayed from 12:56 to 8pm which would of landed me in dallas at 2:21am but the club Fat Rabbit closes at 2am Which in fact was a 1300 (US dollar) loss. I re booked my ticket to Austin from Vancouver this morning because the only reason to go dallas was my job. Was supposed to fly in have dinner play music get back on the plane n go Austin but going to dallas was irrelevant and a 7 hour delay was absolutely ridiculous."
Cons: "The fact I lost 1300.00 us has pissed me off I'm contacting AA about this I have my visa papers n contracts to show proof if not action is taken i will be contacting a lawyer"

Cons: "Delayed on the ground and didn't make up any time in the air. Arrived 45 minutes late."

Pros: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Cons: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Pros: "QF operated by American Airlines. First time flying AA from LAX to SYD (typically do this trip once a year). Overall a good experience, much better than I was anticipating. They diid not charge for surfboard, which was great. Plane is smaller than Qantas Airbus 380, so boarding and getting off plane was quicker. Would fly again."

Pros: "New plane with leather like seats and good entertainment system."

Pros: "Nothing at all"
Cons: "Worst airline I have ever used. Continuously bad experiences."

Pros: "overall best airline I flew, steve"

Pros: "once i was allowed to board the flight attendants were kind and apologetic"
Cons: "they overbooked the flight. when I asked for clarification about what I should expect, people at the gate were rude for without provocation. They told me I had no seat and were unapologetic about their mistake. when they, at the last minute, said there was room, they assigned me a seat that was already taken."

Pros: "The crew was really nice, food was good, movie selection was also good."
Cons: "Too crowded. Too many seats made it too hard and inconvenient to get up to stretch out or walk around on such a long flight. Which is recommended to prevent blood clots."

Pros: "Crew was super nice"
Cons: "Flight was hour late leaving. Seats too close together. Guy next to me dipped himself in cologne before boarding."

Pros: "Food was good"
Cons: "American Airlines gave away my upgraded seat that I paid for. Eventually gave a refund, but was unapologetic."

Pros: "Great flight"
Cons: "Nothing"

Pros: "The crew, how we left promptly and didn't take ages boarding."
Cons: "The seats, the lack of food options."

Pros: "Courteous"
Cons: "No snack"

Pros: "Good customer service but to be expected"
Cons: "Horrible bin space Sitting arrangement southwest has better system including free baggage"

Pros: "Excellent flight service; good meals, comfortable, enjoyed the wine and beer as drinks and with meals."

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COVID-19 information

Safety measures for airlines flying to Austin

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Daily cleaning, installation of cabin HEPA filters on flights to Austin

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Middle seats unavailable to book on flights to Austin

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