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Pros: We got here

Cons: Not being 2 hours late

Pros: Very nice crew!

Cons: Was almost three hour late...

Pros: Entertainment was good. Ground attendant at LAX was helpful and understanding at least...

Cons: Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev....

Pros: Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us.

Pros: The crew on Air Transit did a good job.

Cons: I would fly with Air Canada instead and not Air Transit.

Cons: Crowded and no food

Pros: Partial the crew.

Cons: Change the management. Worst customer service ever.

Pros: Nothing. I flu form FLL to Yul and back. I have 3 hours delay each time. At the beginning they announce 1 hour and after that nothing. No explanation why.

Cons: Continued. In my way back my seat was on the back of the plain. As soon I take my seat an urine smell hit my nose. All passengers around me complain about same issue. Soon we find out both back restroom have no water. We have to endure that smell all trip. NO MORE Air Canada. Is the 3rd bad experi

Pros: Movie options were good. Nothing else.

Pros: Flight was on time. Boarding was quick.

Cons: Crew skipped our isle for drinks, couldn’t be bothered to come back. Didn’t respond to call lights. Flight was overcrowded, poor guy behind me couldn’t even fit in his seat, had to keep his legs in the aisle and fold them in ever time someone went by.

Pros: Crew was great

Cons: I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink.

Cons: if the Monitor would work and not 1 hr late

Cons: L’attente et la difficulté à contrôler la température dans l’avion

Cons: Entertainment system issues throughout the entire aircraft. The audio jacks in my entire row were inoperable.

Cons: Seats with more room and more padding. Snacks.

Pros: Crew was nice but only service twice in 8hr flight

Cons: Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread.

Cons: BOTH OF MY CHECKED IN LUGGAGE WERE LOST

Pros: A staff of 2 attendants on a crowded A 321 is minimal, not optimal

Pros: Staff mixed Qatari and Canadian, did their best

Cons: With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding.

Pros: Nothing

Cons: The flight was cancelled. Ground staff at Montreal were far from helpful. They kept saying “Call customer service.” and never offered any help/assistance for rebooking and finding a hotel room.

Pros: It's a direct flight.

Cons: Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy

Pros: Good Flight

Cons: 1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight

Cons: Entertainment screen in my seat didn’t work. Old plane.

Cons: Was delayed several hours, had to change crews in Vancouver, and landed in Toronto long after my connecting flight had already left. Instead of being Boston at 7pm, I got back at 11am the next day

Pros: Space on airplanes are getting smaller and smaller , not more comfortable.

Cons: Entertainment system did not work, frustrating.

Pros: Nothing good to say for this flights overall.

Cons: Spent over two hours on the plane/tarmac waiting for take off. Air Canada sucks.

Delayed flight that got me scrambling to find alternatives

Pros: I managed to get on an earlier flight with a standby ticket.

Cons: First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense.

Javier from check-in was the only thing good that happened

Pros: I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight.

Cons: Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room.

Cons: flight delayed by several hours

Pros: My flight was canceled

Cons: Would've been better if Air Canada had not downgraded the land to a propeller plane!