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Pros: "Excellent crew and great food."

Pros: "Amazing crew. Very attentive to passengers and genuinely nice."

Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."

Cons: "Nice"

Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."

Cons: "maybe they can offer more snacks on the plain"

Pros: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Cons: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."

Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."

Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Pros: "Good service"
Cons: "Food"

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "Everything"
Cons: "Food is good except Chicken coconut curry"

Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Pros: "Quick"

Cons: "No"

Pros: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Cons: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."

Pros: "I was already travelling 5000km so I didn't notice anything"
Cons: "Turbulences ... but it's ok."

Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Pros: "Friendly staff"
Cons: "The food was very poor"

Pros: "Great"
Cons: "Nothing."

Pros: "Hospitality and food."
Cons: "Seats are not comfortable."

Pros: "Smooth take off and landing."

Pros: "Every thing is great."
Cons: "Food Seat great service"

Cons: "Great staffs and food service."

Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"

Cons: "Dirty old plane"

Pros: "Great on board bar"

Pros: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Cons: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Pros: "Not much"
Cons: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."

Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pros: "Staff were friendly, food was good, and the plane was nice."
Cons: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."

Pros: "Excellent service and in time flights."
Cons: "Nothing."

Pros: "Much of your service is excellent!"
Cons: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."

Pros: "food was decent and the staff on the plane were pleasant."
Cons: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."

Pros: "I like everything about Qatar Airways"

Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."

Pros: "Food came out 1 am melb time ,2 hours after departure ."

Pros: "Boarding experience was very good. Crew were attentive for the most part."
Cons: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."

Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "Nothing"

Pros: "Seat space. Stevice. Terminal."

Pros: "the crew, the comfort, the entertainment."
Cons: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."

Pros: "The food was great and so was the staff. The plane was clean and spacious."

Pros: "The attendants were very courteous"
Cons: "The seats were too cramped."

Cons: "I found the bed rather hard for sleeping on my side. When I awoke, I was stiff and sore."

Cons: "Misdirected at upper entrance."

Cons: "The crew should be more kind."

Cons: "Food was below average"

Pros: "Comfortable seating Brst service"
Cons: "Very few Good Hindi movies Increase the no and quality of Hindi movies"

Cons: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"

Pros: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."

Pros: "Flight was on time"
Cons: "Food Crew"

Cons: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"

Cons: "Same as before. Dirty and smelly. Food was ok."

Pros: "The luggage space was good."

Pros: "seat and flight were great , smooth ride as well"
Cons: "breakfast could be better but was fine"

Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Pros: "The crew carefull and the seat comfort"
Cons: "Cathay Pacific should be open direct rounte from SGN to MEL"

Pros: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"

Pros: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Cons: "Could have been longer so I could get more sleep!"

Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Pros: "not too bad"
Cons: "not too bad"

Pros: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Cons: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"

Pros: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Cons: "Seats were very small."

Pros: "The seats were comfortable with enough leg room even in Economy class. I was late to go through security check-in, but the flight waited for me to board the flight. The on-flight entertainment was excellent."
Cons: "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."

Pros: "The crew was excellent...very flexible with meal service and appropriate presence during the long 14 hour flight."
Cons: "Quality of movie options not very good."

Pros: "Food was mediocre and passable."
Cons: "Rude behavior of Cathay Pacific Staff"

Pros: "Over all the customer service was accommodating."
Cons: "Never received a notification for flight delay. Online communication was never established"

Pros: "Little more leg room!"

Pros: "Upgraded to business"

Pros: "The service and flight were great"
Cons: "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."

Cons: "Worst flight experience ever-"

Cons: "Continues to be incinsistent and spotty service."

Pros: "Great crew, great service"
Cons: "Could use a greater reclining angle in economy."

Pros: "CX still has good offerings on flights from their home in Hong Kong to other destinations."
Cons: "However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down."

Pros: "Great service from the flight attendants."

Pros: "The airline crew. Very attentive and immaculate"
Cons: "Nothing"

Pros: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."

Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Cons: "unable to move around, seat was stiff, stuffy in the rear of the plane,"

Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"

Pros: "Nice crew. Economy seats ok."
Cons: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""

Pros: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."

Pros: "Everything"
Cons: "None"

Pros: "I travel Canada-Australia a lot. Best trip so far."

Pros: "Great crew, quick boarding"

Pros: "Boarding was fast seats are comfortable"
Cons: "The food was very minimal"

Pros: "Great crew. But, they ran out of breakfast choices early."

Pros: "The crew on this particular flight were incredible. They went above and beyond on every aspect. The best service I've ever received on a flight and I fly 40-50 times a year."

Cons: "Those economy seats can only fit a child comfortably."

Pros: "Quiet, warm water in bathroom sink. Movies"

Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."

Pros: "Check-in and Boarding was the most enjoyable portion of the flight."

Pros: "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."

Cons: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."

Cons: "My one hour layover turned into a 4 hour past 2AM arrival time."

Cons: "No beverages available to even purchase ! Ridiculous!"

Pros: "Smooth flight, great service onboard"

Cons: "Your seats are too small, but we know the airline industry is not gonna do anything about it."

Pros: "Crew!"
Cons: "Food availability."

Pros: "Yes"
Cons: "Everything was fine"

Cons: "Left very late with very poor communications that kept changing as well as the gate info!"

Pros: "Left on time"

Pros: "The flight was shorter than we expected! And after a long flight that was most appreciated."

Pros: "The legroom."
Cons: "There was nothing not to like."

Pros: "Thank God for the entertainment options in this flight since it is so long... seats recline a bit but the leg room is a bit small, so by the end everything hurts anyway. Had a nice dinner and several snacks. Not too bad. The crew was pretty friendly. I have no complaints at all about AA."

Pros: "Perfect!"

Cons: "Long delays"

Pros: "Very attentative crew"
Cons: "Charging for WiFi"

Cons: "did not get my requested wheel chair service."

Pros: "Great crew, good food served several times. Entertainment was very flexible."

Pros: "All good, on time, crew was pleasant!"
Cons: "All good"

Cons: "F/a’s are haphazard and disinterested in their customers. Below average experience."

Pros: "Flight depart on time, with possible 5 minute delay. No problem at all."

Pros: "Premium economy is the way to go for a long haul flight. We were comfortable and able to get some sleep."
Cons: "The crew on the way to Sydney was a little more present. There was always someone milling in the galley between the business class and premium economy cabin. The crew returning came through the cabin often and were attentive if you asked for them but you had to seek them out."

Pros: "Paid extra for more legroom"
Cons: "No Free WiFi"

Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"

Pros: "Flight on time ."

Cons: "Beyond pritzzels pls have other snack varieties"

Pros: "The business class cabin is one of the best in the business with a great seat and onboard product. The food was good and the snack bar is great for when you need something mid-flight. American has one of the best selections of inflight entertainment with tons of movies and TV shows available for their long-haul flights."
Cons: "Boarding at Sydney International Airport was a bit of a chore. There is a pre-screening area where they check passports and boarding passes prior to reaching the gate. People are randomly selected for secondary screening. Give yourself extra time to board."

Cons: "Cabin crew seem frustrated and don't like the work"

Cons: "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."

Pros: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Cons: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."

Pros: "On time departures. Friendly crew."
Cons: "Nothing"

Pros: "The guy at the initial ticket counter was wonderful and took his time addressing my needs."

Pros: "QF operated by American Airlines. First time flying AA from LAX to SYD (typically do this trip once a year). Overall a good experience, much better than I was anticipating. They diid not charge for surfboard, which was great. Plane is smaller than Qantas Airbus 380, so boarding and getting off plane was quicker. Would fly again."

Pros: "It wasn't bad for an American based international flight, but also not wonderful. Crew was great. Snacks were good. The extensive entertainment options were great and enjoyed extensively."
Cons: "The vegetarian options were AWFUL. Like, really really bad. Seats seemed smaller than previous flights."

Pros: "Long wait for take off. Everything else was great."

Pros: "Decent movies"
Cons: "Seats are incredibly close to one another. I'm pretty short (5'5") and I felt cramped to say the least. The food isn't great, it's okay but don't expect to be wanting seconds."

Cons: "Because it was a day later!!!"

Pros: "I loved the Qantas plane that took us from LAX to Sudney. It was so quiet and smooth, and each seat in coach had very slight improvements , such as a head rest that moved, and cushions that atually felt comfortable. I think it was a new Dreamliner or something similar. AA should use these."

Cons: "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."

Pros: "overall best airline I flew, steve"

Pros: "Flight crew was fantastic. Pilot did a superb job. Whole flight was like sliding on glass."

Pros: "Much better than the trip to chicago"

Pros: "Most of the flight attendants were cheerful and helpful."
Cons: "One flight attendant may have been under the weather - not cheerful nor helpful."

Cons: "Had to wait on the crew Short fight rushed service"

Pros: "me and my wife, enjoyed the flight. flight crew served very very well."
Cons: "no complaint so far."

Pros: "Food was good"
Cons: "American Airlines gave away my upgraded seat that I paid for. Eventually gave a refund, but was unapologetic."

Cons: "The airlines cancelled my flight. I had an early morning meeting in Sydney so I couldn't fly out on the only other Qantas flight (which was 2 hours earlier than my scheduled). Spent 4 hours on hold with American and Qantas before being rebooked for the following day. Had to pay for another night's lodging and food."

Pros: "Great flight"
Cons: "Nothing"

Pros: "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
Cons: "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."

Pros: "Nice plane when we finally boarded it. Crew was very professional."
Cons: "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."

Pros: "The entertainment system and wifi price were great."
Cons: "We prepaid to select our seats and when we went to check in our seats had been changed. No apologies or effort was made to fix the situation. They said it happens all the time. They should never charge for seat selection if they do not honor it! Total rip-off"

Pros: "Excellent flight service; good meals, comfortable, enjoyed the wine and beer as drinks and with meals."