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Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Cons: "All good"

Cons: "Headphones- only one channel."

Pros: "Seat was very comfortable and the flight was on time."

Pros: "Very comfortable plane and entertainment offered is excellent"
Cons: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "comfortable seats, pretty good food, extremely gracious cabin crew."
Cons: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."

Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."

Pros: "Confort"
Cons: "Same as above."

Cons: "Legroom"

Pros: "Crew was excellent."
Cons: "Food."

Pros: "Everything was good - food, entertainment, on time."

Pros: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Cons: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pros: "quick eficient"
Cons: "long flight"

Cons: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"

Cons: "Internet kept cutting off despite me paying."

Pros: "Crew"
Cons: "Very old flight"

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"

Pros: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."

Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Cons: "Probably the best flight crew I ever had the pleasure of being with."

Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"

Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"

Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."

Pros: "great service, food, friendliness of staff, clean plane"
Cons: "nothing"

Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pros: "N/a"
Cons: "N/a"

Pros: "Good service, plenty of entertainment options, modern aircraft."

Pros: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Cons: "Nothing"

Pros: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Cons: "Not one thing!!"

Pros: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."

Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."

Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"

Pros: "They don't charge you for any seat in economy class"
Cons: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."

Pros: "Food quality needs to improve, some chairs can't recline."

Pros: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."

Cons: "I had to ask for wine to 3 different hostess's"

Pros: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."

Pros: "Crew Boarding"
Cons: "Food Not so comfy"

Pros: "F"
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"

Cons: "I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding."

Pros: "Seats were to narrow for a tall person"

Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."

Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."

Pros: "Comfortable seats. Good food."

Pros: "Great food & great entertainment. Love the free WiFi"

Cons: "Food worse quality than before. No snacks as well"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Pros: "Great crew, excellent legroom"

Cons: "Info system is not that easy to navigate So hard to find a movie"

Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"

Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Cons: "Too long of a wait for "parking" after landing"

Cons: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."

Pros: "Everything was nice.."
Cons: "None..."

Pros: "Fast and easy"

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "the seats, the window"
Cons: "fliglth to short"

Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"

Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"

Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pros: "Comfortable overall, not much turbulance"
Cons: "Nothing"

Pros: "Comfort, amenities"

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Cons: "All good"

Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pros: "Our seats & the crew."
Cons: "Food was ok & entertainment was ok but not great."

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "Got upgraded to Business!"
Cons: "Nothing really, crew was professional"

Pros: "Bar in business class"

Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Pros: "Nice travel from Dallas to Dubai and I am happy."

Pros: "Everything"
Cons: "Nothing"

Cons: "The fact that I didn't fly due to ill health and got no refund"

Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Good movie choices"
Cons: "Boarding delayed, no information given to passengers Rush and push Not enough seating at airport Food was okay, so so Crew was okay, no compliments nor complaints"

Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Pros: "The entertainment system"
Cons: "Everything else"

Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"

Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"

Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"

Pros: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."

Pros: "Loved the staff, very friendly and extremely accommodation nothing was too much trouble. Very comfortable"

Pros: "The airplane was nice and clean, good selection of movies and music."
Cons: "I didn't like the service! Flight attendants are not very helpful Food was very bad!"

Pros: "Crew were lovely"
Cons: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."

Pros: "Started my Movie on the Ground before takeoff"
Cons: "Flight was delayed and there was absolutely no announcement with everyone lined up at the scheduled departure time. Communication on the delay was non existent. There was one announcement made 10minutes after boarding was suppose to commence to say the boarding will be delayed. No details as to why, approximate time."

Pros: "Everything and everyone are Good and Nice ."
Cons: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"

Pros: "The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick."
Cons: "Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts."

Pros: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Cons: "The food could have been a bit more exciting, but it was solid."

Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Pros: "Conformt ,enjoy and on time"

Pros: "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."

Cons: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"

Pros: "Entertainment was OK, but no wi fi offered."
Cons: "I AM FURIOUS VOYAMA SPELLED MY NAME WRONG 'RUSSELLG" CONNECTED AS ONE WORD RATHER THAN "RUSSELL G EWALD." WHEN I FOUND THIS OUT A DAY AND A HALF BEFORE MY FLIGHT, THEY REFUSED SAID NO CHANGE CAN BE MADE LESS THAN 48 HOURS IN ADVANCE. I WROTE FOR RETURN FLIGHT WEEK IN ADVANCE AND WON'T CHANGE IT"

Pros: "Service is up to par. Seat is good. Enough legroom. Smooth flight"
Cons: "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."

Pros: "Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy"

Pros: "Excellent ..."
Cons: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."

Pros: "Food was good, comfy seats. Nice crew."

Pros: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"

Pros: "Excellent service for wheelchair passengers"
Cons: "Turbulence"

Pros: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Cons: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."

Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."

Pros: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Cons: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"

Cons: "The wheel chair assistance came very late. This aspect can be improved further. It can be more efficient. Although wheel chair assistance is asked, the electric car to move people can also help to compensate for the wait times."

Pros: "The flight staff was very curteous and helpful, that made a difference with the trip."
Cons: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."

Pros: "We arrived late again."

Pros: "Service"
Cons: "Old aircraft"

Pros: "The flight attendants were pleasant and so was the flight."
Cons: "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"

Pros: "The crew and pilots are always polite and professional."
Cons: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."

Cons: "Seats to small! Food subpar! I’ll stick with Korean Air in future!"

Pros: "Entertainment choices"
Cons: "The passenger I was seated next to was awful, but that has nothing to do with the airline. Food was kind of gross."

Pros: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Cons: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."

Pros: "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
Cons: "There was quite a delay, which was a shame."

Cons: "There was no entertainment system built into the seat back"

Pros: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Cons: "The security staff and their approach and way of communicating"

Pros: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."

Pros: "The tv had decent selection. Crew were nice. Priced good"
Cons: "Boarding is chaotic, after standing in line then they call for other rows and my place in line didn't matter it was a free for all rushing to get in line. No water.....they took my water and have high blood pressure so need water and they don't give enough. Food is mediocre"

Pros: "Everything was on time, with no hitches or major inconveniences."
Cons: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."

Pros: "They marched me and others through Hong Kong airport to just about make our transfer"
Cons: "But my bag evidently didn't make the transfer and came on the next flight. I'd rather have had the extra hour at Hong Kong airport rather than rush there and be stuck waiting an hour at Singapore."

Pros: "Small leg room, seat don't decline enough,"

Pros: "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
Cons: "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."

Cons: "More than two hours delay"

Pros: "Unlimited drink options throughout duration of flight; great selection of moviesmotr"
Cons: "Seat layout not very spacious; only 2 full meals offered on a 14 hr flight"

Pros: "Crew was cordial."
Cons: "Again, would it be possible to have more Christian-friendly movies?"

Pros: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Cons: "NOTHINNG"

Pros: "Direct and quick flight to bali"
Cons: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."

Cons: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."

Pros: "Nothing really"
Cons: "Food sitting position checking in"

Pros: "Extra leg room upgrade, was well worth the cost. Bathrooms were kept clean by the staff on a 15 hour flight."
Cons: "Could not get bottled water between meals and ,apparently an USA regulation, could not bring bottled water on the plane for an international flight into the u.s."

Pros: "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
Cons: "A bumpy ride but couldn't be helped."

Pros: "For flying economy for 15 hours I can't imagine it gets much better. The food was great, the entertainment was great as well. The staff was quick to do anything you asked. While you don't have all the space in the world, you're still not packed in like on US domestic flights."

Cons: "It was big problem with boarding in BKK because passenger was without a return ticket."

Cons: "Process needs inprovement. Had to wait 1 hour for my bag at SFO. 2/3 of bags showed up within 15 min. Nobody seemed to know what's going on. Business class was relatively empty, yet the airline did not make any offer for upgrade to business, at flight time. So many other airlines do it the days. Food average at best. Prefer more quality food, even if i have to pay extra"

Pros: "Great staff. Very friendly and helpful for those in need :) i wasn't in need but I've watched them help passengers every flight I've taken with Cathay pacific"

Cons: "In entertainment no good Hindi options were there"

Pros: "Boarding was a bit of a free-for-all even though they called specific rows. Still, it went fast and everything else was fine. Seats were as comfortable as can be expected for economy. Food was pretty good, entertainment was great and the crew was polite and helpful."

Cons: "Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now."

Cons: "Window seat.... 9A ..... no window......"

Pros: "great crew"
Cons: "flight delayed - but that happens..."

Pros: "Staff were friendly"
Cons: "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."

Cons: "Less single use plastic on the flight"

Pros: "Lovely staff"
Cons: "Entertainment"

Cons: "Having back up/extra meals for people with dietary requirements as they may not have been able to request them."

Pros: "Good seats in exit row"

Pros: "Kind crew"
Cons: "Food is terrible."

Pros: "The service was really good"
Cons: "My bag was broken when it came off the plane so I wasn’t happy about that."

Pros: "Overall a good flight"
Cons: "Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working."

Pros: "Online check in"
Cons: "Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it"

Pros: "On time, could have actually been early, but no."
Cons: "Uncomfortable cramped seats, selection of entertainment was dire, nothing I wanted to watch."

Pros: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Cons: "Smallish serves of food (dinner & light breakfast) for a long flight"

Cons: "I tried to change the date and/or the routing for the return flight, but it would have cost more than to buy a new one-way ticket, so I didn't use it at all -- and got no refund."

Pros: "The flight was fast, crew was awesome and overall was awesome"
Cons: "My kayak app wasn’t updated to the correct flight time so they had to put me on the last flight to Melbourne that would make it. Thankfully quantas is awesome and got it done."

Pros: "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."

Pros: "Arrived alive."
Cons: "Sketchy plane. Too many speed changes. Left late."

Cons: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."

Pros: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Cons: "nothing. all good things!"

Pros: "Landing"
Cons: "There was no entertainment on board. There was provision for iPads in the backs of the seat, but none provided. There were drop down TVs but the audio was not working. Had I known in advance that this would be the case, I would have been able to prepare my own device and headphones."

Pros: "Love going to Yancey when we are pushed by the tail winds!"
Cons: "Breakfast was dire"

Pros: "Upon confirming my flight I had received a middle seat. When I got to Sydney I was able to talk a host at the gate to see if she can move to an aisle seat. She did and it was at the front of the row with plenty of leg room. I couldn’t have asked for a better flight home."
Cons: "The mess other passengers made. Have some respect for yourself and the stewardess. I could only imagine the home some of these people Live in."

Cons: "The gate displayed on the boards in the departures area did not match the actual gate (17C). Confused a lot of passengers as the gate displayed was through the international area. Limited seating at the gate."

Pros: "Comfortable seats, good food choices, great service."

Pros: "Friendly and easy"
Cons: "I found the seat really uncomfortable. My back was hurting well before the end of the flight."

Pros: "Speed of flight was excellent. Overheard storage was good."
Cons: "Seats impossible to sleep on as they don’t recline enough to stop head from falling forward. Wings on headrest too small."

Pros: "Service and flight attendants were great"
Cons: "Breakfast the food was over heated and dry."

Cons: "Food and service was appallling. ... an insult to be assed a Lindt choc (1) ... by hand."

Cons: "Arrogance of the crew"

Pros: "It was all good, start to finish."

Pros: "Crew were pleasant"
Cons: "Bathroom for business class was out of order about 2hrs before landing, were told to use the bathroom in the back of plane!"

Pros: "I always enjoy the flights that have the in-seat entertainment."
Cons: "No complaints."

Pros: "Ok"

Pros: "Little"
Cons: "Arrogance of the crew"

Pros: "I knew what to do without having been there before, thanks to electronic info available at my seat, in-flight announcements and signage at the airport."

Pros: "Food"

Pros: "i wanted to add a bag to my itinerary but 3rd party didnt get back to me in time and i couldnt afford to upgrade at the airport. a little disapointed, probably wont go 3rd party again ."
Cons: "i wanted to add a bag to my itinerary but 3rd party didnt get back to me in time and i couldnt afford to upgrade at the airport. a little disapointed, probably wont go 3rd party again ."

Pros: "Helpful crew. Seats so close together, very difficult tou get out to use facilities. Meals tasty."
Cons: "See last comment above."

Pros: "Economy cabin red-eye service Perth to Sydney included sandwich and drink soon after departure, quiet cabin with ample at-seat entertainment for those electing not to sleep on the way, and cold bottle of water immediately upon decent in the morning. Being from the US, the cabin and service level far exceeds domestic service offerings from the large US carriers. Value quickly exceeds that of low-cost carriers, especially as a checked bag is included."

Cons: "Toll staff during boarding rude"

Pros: "Seamless flight & good service from the cabin staff"
Cons: "Bus from terminal to plane No inflight entertainment"

Pros: "Everything, the crew, the service, the amenities."
Cons: "Nothing to complain about, it was a great flight."

Pros: "Qantas Launge"
Cons: "Nothing"

Pros: "We were late arriving due to roadworks at the entrance to the airport leading us miles out of our way due to poor signage Baggage had closed and the Qantas staff were excellent in ensuring that we caught the flight .Well done !"

Pros: "Nice aircraft and amenities."
Cons: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."

Pros: "On Time performance"
Cons: "Catering/Food"

Pros: "It was comfortable"
Cons: "I couldn't request a vegan meal online for some reason & once i got to the airport it was too late so i went hungry"

Pros: "Friendly service."

Pros: "Friendly, helpful and professional crew which which always makes for a better overall experience."
Cons: "The crew seemed to have to spend much of their time as IT consultants assisting with iPads."

Pros: "Everything"
Cons: "Nothing"

Pros: "Very smooth fast check in"
Cons: "The food"

Pros: "Trip on time"
Cons: "N/"

Pros: "They provided tablets."
Cons: "They changef aircraft for an old one. Bc Seat really uncomfortable. Not dorect aisle access. No avod. No wifi. We were waiting 20min at the aircraft door waiting to enter."

Pros: "Premium space"

Pros: "Handicap boarded with sufficient extra time"
Cons: "Not enough room."

Cons: "Only a few options as far as tv and movies"

Pros: "The food was pretty good."
Cons: "Old 777-200. not very comfortable and the entertainment is very sub-par"

Pros: "Arriving early"
Cons: "Having to pay for the wine."

Pros: "This time the aircraft was relatively clean and new. I sort of trust the pilots."
Cons: "The space in Economy is not humane! And I am a slim 15 pd woman! Food is the cheapest. No headphones offered. Pathetic pillow. Service is minimal. All AA does is get you from A to B. Really doesn't care about the experience AT ALL."

Pros: "Ease of checking in by agent. Courteous and friendly staff. On time departure"

Pros: "Everything went fine and was uneventful. For me, an uneventful travel day is a good travel day!"

Pros: "Loved the individual seat back entertainment"

Pros: "On time"
Cons: "Lot of movement"

Cons: "Mejorar el snack"

Pros: "Very good"

Pros: "La atención"
Cons: "Nada"

Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"

Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."

Pros: "Poor"
Cons: "No food chips chips very POOR POOR"

Pros: "the wine was good"
Cons: "the tv"

Cons: "Entertainment was boring"

Pros: "Loved the idea of a screen in front of me, but mine didn't work"

Pros: "Everything was amazing"

Pros: "no usb charger"

Pros: "Got there on time"
Cons: "It was too cold"

Pros: "Everything"
Cons: "Nothing"

Pros: "Porque sus tripulantes y azafatas son super atentas"

Cons: "delay missed my connection.."

Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"

Pros: "The passengers"
Cons: "A/c was broken"

Pros: "All of it"

Cons: "They didn't let him to aboard, because of a mistake on the name. I called to ask for help to fix the name and the person who answer me asked me for a numeric code and I didn't know where to find it. He was very rude, didn't help at lot guiding me where I can find it, but instead he said " You have to call back when you find it" I asked him that I couldn't find it and he almost yelled at me saying DID YOU GOT a RESERVATION OR NOT?. I never found the numeric code he asked for. So I called again and fortunately somebody else answer my call and she was a litTle more helpful and didn't made me waste my time with a numeric code. She asked me for the Trip ID # and I found it right away. VERY DISAPPOINTING. I LOST 700 DOLLARS. I HAD TO BUY ANOTHER PLAIN TICKET!!!!!"

Pros: "Nothing"
Cons: "Not good my carry on bag they send it under and they said I get it at my final destination"

Pros: "Fast"
Cons: "N/a"

Pros: "On time."

Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"

Pros: "All fly attendants. DId a very good job"
Cons: "The little flat tv was not working properly. The plain is too old."

Pros: "QUE SEA PUNTUAL"

Pros: "On time"

Pros: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Cons: "The ride was smooth the airplane was the food was OK the stewardess were kind"

Pros: "Everything except what I didn't like."
Cons: "Delayed departure"

Pros: "Easy booking, Great prices"

Cons: "Delays"

Pros: "nothing"
Cons: "everything"

Cons: "Terrible food - and for some reason we were given no choice - even though everyone else around us was. Yukky ravioli."

Pros: "STAFF WAS VERY WELCOMING"

Pros: "The service and the time of things done."

Pros: "Their logo"
Cons: "Crews are very recist.Food quantity was like they were feeding birds. Very overrated airlines. Not worth it to pay those extra bucks. Even AA is lot better in comparison to Qantas"

Cons: "Airlines are no longer concerned with passenger comfort or nicities Food , service , and comfort are minimized in effort to get the most people for the least expense onboard"