Flights to Miami (MIA)

Pros: The flight was on time, service with a smile. Staff great.

Cons: Flight from Bangkok was delay and miss the connection flight.

Cons: There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't.

Cons: The frittata and the spinach was not the best meal, but the rest seemed really good.

Pros: Arrived on time

Pros: There was no flight

Cons: Flight left without notification. This was my dads connecting flight and it was missed, due to delays.

Cons: Our itinerary was canceled

Cons: No problems at all!

Pros: The crew provided excellent service and the food is really great.

Cons: My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat.

Pros: Two choices of meal, friendlier staff, better head cushion. Props to JAL.

Pros: Easy boarding. Very nice crew.

Cons: I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!

Pros: Two choices of meal and friendlier staff. Props to JAL.

Pros: Everything

Cons: Nothing

Pros: The crew provided excellent service and the food is really great.

Cons: My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat.

Pros: Two choices of meal, friendlier staff, better head cushion. Props to JAL.

Pros: the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch.

Cons: In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!

Pros: Sky Time drink was interesting. Flight was on time.

Cons: More leg room. Better information on what is included as far as meals / drinks.

Cons: I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying.

Pros: JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable.

Cons: N/A

Pros: The EMIRATES flight was nice. Japan airlines has good leg room.