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Cons: Always delays , three times late before took off and than while landing ! First class seat and seat tray don’t close , tv doesn’t work how it suppose too

Pros: Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!

Cons: It was a Great flight. I always enjoy flying Delta

Cons: Terrible delays

Pros: Good quick flight

Cons: N/A

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Cons: The snack were very simple. They don't communicate properly all the different snack options.

Cons: 4 hr delay

Pros: Free checked Bags

Cons: If we could have a free select seat after booking.

Pros: The crews were very polite and efficient.

Cons: The seats were excellent, but the storage and configuration below the Airbus equivalents.

Pros: Entertainment was very good. Crew was professional and efficient.

Cons: The seat had no lower back support and was really uncomfortable.

Pros: Flight was smooth and short

Cons: The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok

Cons: Terrible delays

Cons: delay due to lack of deicing equipment

Pros: Everything

Cons: Nothing

Pros: The crew for Qantas is normally pretty damn good. This trip was no exception.

Cons: The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights.

Pros: Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew.

Cons: I know it's an airplane, but even so, the food was astonishingly bad.

Pros: Great flight, service, food and crew.

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.