#1 most popular
Extended Stay America - Miami - Brickell - Port of Miami
$139
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How much does a hotel in Miami cost?
Good to know
Low season
September
cheapest month to stay
13%
expected price decrease
High season
January
most expensive time to stay
7%
expected price increase
When to book a hotel in Miami
Price per night / 3-star hotel. Prices are not fixed and may vary with time.
Average nightly price per month
Where to stay in Miami?
Our Heatmaps tool will help you find the perfect place to stay in Miami by showing you how close hotel options are to major activities
Best Miami hotels
Details
Reviews
Overall 9.2 Excellent
Based on 356 reviews
Service
8.9
Food
8.4
Location
8.3
Vibe
7.5
Breakfast
6.4
Room
6.1
Wellness Area
5.7
Amenities
5.6
WiFi
5.0
Beach
3.3
Service
8.9
Food
8.4
Room
6.6
Amenities
5.6
Value for money
4.8
Service
8.5
Room
5.8
Service
9.1
10.0 Excellent
Pros: Great staff. Amenities are wonderful. Pool is open late. They treat you like royalty. Will recommend this place
Cons: The valet parking is high at $38/night
9.0 Excellent
Pros: The staff is amazingly! The hotel is so clean and beautiful
Cons: the construction and the view
8.0 Good
Pros: loved the staff!
Cons: Construction. The Mattress were good, just not my preference.
9.0 Excellent
Parking is expensive but less expensive parking was found on the street.
Pros: The decor is elegant and it is very comfortable.
Cons: I liked everything about the hotel. It was the construction going on around the hotel that was the only negative. The are building new buildings in the area and there is infrastructure upgrades being done to the streets.
8.0 Good
good
Pros: location
Cons: my credit card was charged twice and the money will be held for 2 weeks
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city’s most delightful downtown hotels
Details
Reviews
Overall 9.1 Excellent
Based on 307 reviews
Location
9.1
Service
9.0
Vibe
8.8
Room
8.2
Cleanliness
8.0
WiFi
7.5
Breakfast
6.5
Bar and Beverages
6.0
Pool
5.4
Location
9.2
Vibe
8.8
Service
8.8
Room
7.9
Breakfast
6.5
Service
9.1
Room
8.2
Room
8.2
Named to Conde Nast Traveler's Hot List and Travel + Leisure's It List and The World's Greatest Hotels, Hotel Beaux Arts Miami, is a modern private hotel ascending 39 stories above Miami's majestic skyline. Innovative technology, contemporary design, intimate setting - this masterpiece offers exclusivity and first class services. Recently named to Marriott's Autograph Collection of hotels, this private retreat is replete with the finest features including the world-renowned Daniel Boulud's db Bistro Moderne, Mariano Bartolome Indoor Golf School, Enliven Salon and Spa, virtual bowling, and indoor basketball court. The hotel is within minutes of Port of Miami, the AA Arena and upscale dining. Guests are greeted and receive personalized check-in to one of 44 guest rooms and suites featuring complimentary WiFi, iPad, iLLY Espresso machines with complimentary espresso, lavish bedding and Bang and Olufsen entertainment systems.
Details
Reviews
Overall 9.0 Excellent
Based on 2,858 reviews
Cleanliness
9.4
Service
9.3
Location
9.1
Breakfast
8.9
Comfort
8.1
Value for money
7.8
Room
7.7
WiFi
6.9
Cleanliness
9.4
Service
9.3
Breakfast
9.2
Location
9.1
Room
7.5
Value for money
7.2
WiFi
6.9
Location
9.4
Cleanliness
9.2
Service
9.2
Breakfast
8.7
Value for money
7.8
Room
7.6
WiFi
7.0
Cleanliness
9.4
Location
9.3
Service
9.0
Breakfast
8.7
Value for money
7.8
Room
7.5
WiFi
6.6
Location
9.1
10.0 Excellent
Pros: Location, cleanliness
Cons:
3.7 Mediocre
Pros:
Cons: Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room
10.0 Excellent
Pros: This hotel had a surprising nice lobby and pool that made me wish I had built in time for lounging poolside and enjoying a cocktail. The free cocktail ticket received at check-in was a nice perk not offered by most hotels. Additionally, the staff was very friendly and helpful. The room was clean and quiet - no noisy maids or slamming doors in the hallways. The location is great - very accessible for Brickell business environment. 25 minute mid-day taxi ride to/from the airport.
Cons:
in the center of Miami’s global financial hub. welcome to the Hampton Inn & Suites – Miami/Downtown-Brickell, FL. With an unmatched location right in the center of the city’s financial district, not to mention 30+ restaurants, cafés and bars just a few blocks from our Miami hotel, the Hampton Inn & Suites puts you in the middle of it all! Shopping and entertainment is just steps away at the festive Mary Brickell Village. Only half-a-block from our front door is the free Metromover, making it easy to explore all of downtown, including Bayside Marketplace, American Airlines Arena, Adrienne Arsht Center for Performing Arts and more. A short drive takes you to the Port of Miami, Miami Beach, Coconut Grove, Key Biscayne and Miami International Airport. Metrorail is also only a half-block from our front door, giving you easy access to Coral Gables, Coconut Grove, hospitals and more. When you stay with us, you’re choosing a "green" Miami, FL hotel. We’re registered with the U.S. Green Building Council for LEED certification and boast eco-friendly features like a 36,000-gallon cistern to harvest rainwater, an electric car charging facility and more. Visit the Hampton Inn & Suites and experience the center of Miami’s global financial hub.
Details
Reviews
Overall 9.0 Excellent
Based on 974 reviews
Vibe
9.2
Beach
9.1
Location
8.7
Amenities
8.2
Food
8.2
Breakfast
7.5
Room
7.4
Service
7.4
Comfort
6.9
WiFi
6.9
Value for money
4.8
Vibe
9.2
Location
8.7
Amenities
8.1
Pool
7.6
Breakfast
7.4
Bar and Beverages
7.4
Service
7.2
Room
7.1
Value for money
4.7
Vibe
9.2
Food
8.4
Location
8.4
Bar and Beverages
8.3
Pool
8.1
Amenities
7.8
Breakfast
7.3
Service
7.2
Room
7.2
Cleanliness
6.6
Vibe
9.2
Service
7.5
Room
7.4
Amenities
8.2
Service
7.4
Room
7.1
Comfort
6.5
6.5 Good
Pros: Location. Fitness center.
Cons: Room was dark plus the vanity lights in the bathroom stopped working while we were there.
8.0 Good
Pros: Very modern facilities
Cons: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm
8.0 Good
Pros: The hotel and room were good. The shower has no water pressure. If they fix this I'll give them 5 stars
Cons:
10.0 Excellent
Pros: location, amenities, comfort, balcony, cleanliness, friendly staff
Cons: language barrier
Just 4.2 mi (6.7 km) from the airport, EAST, Miami features a rooftop terrace and puts you within a 10-minute drive of Vizcaya Museum and Gardens and Miami Convention Center. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Quinto La Huella, which is one of 2 restaurants and serves breakfast, lunch, and dinner. There are 2 bars/lounges and a poolside bar, and rooms at this upscale hotel get the details right with premium bedding and rainfall showerheads.
Details
Reviews
Overall 8.8 Excellent
Based on 4,709 reviews
Location
8.9
Service
8.6
Amenities
8.2
Room
7.6
Food
7.5
Breakfast
6.7
WiFi
4.9
Value for money
4.2
Location
8.8
Service
7.9
Room
7.4
Breakfast
6.5
WiFi
4.6
Value for money
4.2
Service
8.7
Location
8.7
Room
7.7
Breakfast
6.8
WiFi
4.9
Value for money
4.2
Location
8.7
Service
8.6
Amenities
8.3
Room
7.5
Vibe
7.2
Pool
6.9
Breakfast
6.6
WiFi
4.9
Value for money
4.6
Location
8.8
Service
8.3
Amenities
8.2
Vibe
7.2
Room
6.8
Cleanliness
6.6
Value for money
4.6
10.0 Excellent
Pros: Clean, Convieniently Located
Cons: Nice accommodations and comfy bed!
7.1 Good
Pros: good location near cruise ship terminal.
Cons: full beds are quite small. Queens would be better. Expensive parking. Just "OK" restaurant.
10.0 Excellent
Pros: Restautant, room comfort, service
Cons:
8.2 Excellent
Pros: Location to cruise terminal.
Cons: $ 43.00 a night to park your car. Ridiculously expensive.
10.0 Excellent
Pros: Nice modern clean facility. Great rooms.
Cons: Hour long wait in the business center just to collect a package.
10.0 Excellent
Pros: Best hotel I have ever stayed at. It was amazing the restaurant Toro Toro was awesome. Everyone was so nice and on the 18th floor we had such a great view of the city!
Cons:
9.7 Excellent
Pros:
Cons: My room was ready when I arrived.
10.0 Excellent
Pros: Staff
Room
Location
Cons:
10.0 Excellent
Pros: Great Location overlooking the intercoastal and so convenient to American Airlines Arena. The Hotel is beautiful and the staff is friendly and very helpful. Breakfast buffet was excellent. We will definitely stay here again on our next trip to Miami.
Cons: There was nothing that we didn't like!
10.0 Excellent
Pros: The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.
Cons:
Discover a new dimension of sophisticated elegance at InterContinental Miami. Set in the heart of Downtown's thriving financial and business district our hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. From dramatic digital artscapes over 101 000 square feet of meeting space and 641 guestrooms we specialize in stylish flair sophistication and worldclass service. Relax at mySpa enjoy a cocktail at Toro Toro and experience all that our hotel has to offer.
Details
Reviews
Overall 8.8 Excellent
Based on 946 reviews
Wellness Area
9.7
Vibe
9.1
Pool
8.9
Comfort
8.5
Location
8.5
Room
8.2
Food
8.2
Service
8.1
Amenities
6.4
Breakfast
5.6
Value for money
3.9
WiFi
3.8
Vibe
9.2
Pool
8.9
Location
8.6
Comfort
8.4
Room
8.2
Service
8.1
Amenities
6.7
Breakfast
5.3
WiFi
3.8
Value for money
3.8
Vibe
8.9
Location
8.5
Comfort
8.5
Room
8.3
Service
8.0
Amenities
6.3
Value for money
3.6
Comfort
8.5
Room
8.2
Service
8.0
Location
7.9
Location
8.3
Comfort
8.3
Room
8.1
Service
8.1
Value for money
3.8
2.0 Poor
Pros:
Cons: nothing
10.0 Excellent
Pros: Facilities
Cons: Towels
10.0 Excellent
Pros: We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!
Cons:
9.7 Excellent
Pros: The rooms are amazing, well appointed, loved the bed! Service is top notch too
Cons: Long wait for the valet, call early!
9.7 Excellent
Pros: Great hotel, nice rooms and helpful staff.
Cons: Valet parking too expensive.
10.0 Excellent
Pros: The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.
Cons:
9.7 Excellent
Pros:
Cons: The wifi didn't seem to work, luckily I was close enough to the lobby to use that.
9.7 Excellent
Pros: I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.
Cons:
10.0 Excellent
Pros: Luxurious accommodations, incredible views. Room service was very good.
Cons: Valet parking always seems to be the weak link at many hotels. Nothing horrific, just not up to the standard represented at this property.
9.4 Excellent
Pros: Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking.
Cons: Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.
2.0 Poor
Pros:
Cons: as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott
9.3 Excellent
Pros: The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding.
Cons: Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.
JW Marriott Marquis Miami infuses sophistication, design, art, fashion and technology into a diverse landscape of business, meeting and pleasure travel pursuits. Located in the heart of downtown Miami, close to the city’s exciting Wynwood Art District, the new Frost Science Museum, the Perez Art Museum and the world-renowned Miami Design District, JW Marriott Marquis Miami has become the arts and culture hotel in the middle of it all. Right at the gateway of the Brickell Financial District and a short drive from South Beach the hotel is perfectly placed in Miami’s epicenter. The hotel’s blend of sleek and modern design boasts 313 stunning guest rooms with state-of-the-art technology and luxurious bathrooms. Relax and unwind by our stainless steel sky pool, indulge yourself at Enliven Spa or enjoy a divine culinary experience with award-winning Chef Daniel Boulud at db Bistro Moderne. Also enjoy the indoor golf school, virtual bowling and many more amazing amenities.
Details
Reviews
Overall 8.8 Excellent
Based on 444 reviews
Cleanliness
9.2
Service
9.0
Location
8.5
Room
7.7
Breakfast
7.2
Cleanliness
9.2
Service
9.0
Location
8.6
Room
7.4
Breakfast
7.0
Comfort
6.5
Cleanliness
9.3
Service
9.2
Location
8.5
Room
8.1
Value for money
7.7
Amenities
7.7
Breakfast
7.6
Food
7.4
Service
8.9
Location
8.6
Room
7.6
Comfort
7.4
8.0 Good
Pros:
Cons: Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
Comfort and convenience come together in seamless style at Residence Inn Miami Airport. Less than 10 minutes from Miami International Airport (MIA), our hotel offers complimentary airport shuttle service, making travel a breeze. Additional nearby destinations include Hard Rock Stadium and an impressive selection of shopping, dining and nightlife. After a long day of work or play, make yourself at home in a studio, one-bedroom or two-bedroom suite, each complete with free Wi-Fi, fully equipped kitchens and separate areas to work, relax, dine and dream. Before venturing out to explore Miami's countless attractions, be sure to take advantage of our free breakfast buffet, and when you return, get your heart racing at our modern gym or sparkling outdoor swimming pool. On Monday, Tuesday and Wednesday evenings, stop by our complimentary social hours and enjoy beer, wine, food-truck fare and good company. We also offer a small event room for meetings and social occasions. Reserve your stay now!
Details
Reviews
Overall 8.7 Excellent
Based on 730 reviews
Location
9.1
Pool
9.0
Service
8.5
Amenities
7.9
Room
6.8
WiFi
5.7
Breakfast
5.1
Location
9.2
Service
8.1
Room
7.0
Value for money
6.9
Comfort
6.7
WiFi
5.6
Food
5.3
Breakfast
5.1
Location
9.0
Service
8.5
Room
6.4
Breakfast
5.1
Location
9.2
Service
8.3
Room
6.4
Comfort
6.1
Value for money
5.7
Room
6.8
10.0 Excellent
Pros: We enjoyed everything!
Cons:
8.2 Excellent
Pros: clean...friendly helpful staff.
Cons: the breakfast was limited. bathroom needs updating.
Beneath the swaying palm trees lies our hotel in Miami Doral. Courtyard Miami at Dolphin Mall is steps from great shopping and dining at Dolphin Mall, and close to area attractions including Florida International University (FIU), Doral Golf Resort and Miami International Mall. After a day full of sightseeing, retire to spacious room and suites decorated with function and style, and equipped with free wireless Internet, flat-screen TV's with pay-per-view movies, as well as marble bathrooms for an added touch of elegance. Start your day off on the right foot with a healthy breakfast in our cafe, and spend your down time lounging beside our outdoor pool under the hot Florida sun. Guests are welcome to use our fitness center featuring cardio equipment, free weights, a recumbent bike and a cross trainer. Our one event room is a great space to host business and personal events, weddings or family reunions. Come and see what sets our South Florida hotel apart at Courtyard Miami at Dolphin Mall.
Details
Reviews
Overall 8.7 Excellent
Based on 671 reviews
Service
9.5
Location
9.3
Value for money
8.9
Cleanliness
8.9
Breakfast
8.7
Pool
8.6
Vibe
8.4
Comfort
8.2
Food
8.2
Room
8.0
WiFi
6.3
Service
9.4
Location
9.2
Cleanliness
9.1
Value for money
8.8
Breakfast
8.8
Pool
8.4
Food
8.0
Comfort
7.9
Room
7.5
WiFi
6.0
Service
9.4
Location
9.3
Cleanliness
8.8
Breakfast
8.6
Comfort
8.4
Room
8.0
Amenities
7.7
Location
9.4
Service
9.3
Breakfast
8.7
Room
7.6
Service
9.5
8.5 Excellent
Pros: Staff was nice, rooms were clean and up to date.
Cons:
The Homewood Suites by Hilton Miami - Airport West hotel in Florida is located minutes from the Miami International Airport and Downtown Miami, close to numerous office buildings and industrial parks in the Doral area. The Homewood Suites by Hilton Miami - Airport West hotel is also within walking distance to several restaurants and offers complimentary shuttle service to the Miami International Airport. The Homewood Suites by Hilton Miami - Airport West hotel in Florida features 86 two-room suites and 34 studio suites. We also feature 4 very spacious two bedroom suites with 2 bathrooms. All suites have a fully-equipped kitchen with granite countertops and wood floors, full-size refrigerator, range, microwave oven, coffee maker, two phones with data ports, high-speed internet access, on-demand movies, iron and ironing board and a hair dryer. The Homewood Suites by Hilton Miami Airport West Florida hotel has a first-class business center that is complimentary to guest and accessible 24 hours a day. Enjoy a complimentary Suite Start hot breakfast seven days a week, Welcome Home Reception featuring light meal and drinks each evening Monday through Thursday, complimentary grocery shopping service and a Suite Shop snacks and sundries are also available 24 hours at this Miami Florida hotel. Make Yourself At Home!
Details
Reviews
Overall 8.6 Excellent
Based on 2,094 reviews
Beach
9.3
Service
8.9
Location
8.1
Cleanliness
7.9
Room
7.6
Breakfast
6.6
Value for money
4.0
WiFi
2.9
Service
8.9
Location
8.2
Cleanliness
7.6
Room
7.0
Breakfast
6.1
Value for money
3.6
WiFi
2.7
Service
8.9
Location
8.0
Room
7.6
Breakfast
6.3
Value for money
3.8
WiFi
3.2
Service
8.6
Location
8.1
Cleanliness
7.9
Room
7.7
Food
6.7
Breakfast
6.2
Value for money
4.0
WiFi
2.8
Service
9.1
Location
8.3
Room
7.2
10.0 Excellent
Pros: Location, bar, extremely helpful staff
Cons: Windows that do not open so one must use a.c.
However we request a room with window or door to get fresh air..
10.0 Excellent
Pros: I was very suprised with our stay. I went into this as a vacation made very last minute and saw good reviews but figured it would just be an OK hotel.
However it was a really nice place. The staff was very attentive. They book a massage for me. They set up a crib and twin bed for my 2 year old son so he could choose which he wanted.
They had smart TVs which allowed us to play netflix and youtube at night.
my wife and I especially liked that the hotel had many resteraunts, starbucks, pharmacy and many botique stores attached to the hotel.
The pool was nice, but the only drawback is that it is situated in a way that we only got sun in certain parts of the day as the building blocked out the sun before noon. so 12-5pm the sun hit the pool.
It was very close to south beath (lincoln rd). We had a car but with all the shuttle services you really could not even bother.
They had busses going to many of the attractions you want, and if it wasn't uber would fill in the few gaps.
I would 100% go back and do plan on making this a semi-regular vacation favorite.
It also helped that there were other familes with kids for my son to play with.
He had 5-10 kids to play with in the pool on any given day.
ENjoy! and thanks for the memories
Cons:
7.7 Good
Pros: I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return.
Cons: Tub & size of the room
9.7 Excellent
Pros: Great pool area
Cons: It would been nice if breakfast was included
10.0 Excellent
Pros: The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful.
Cons: Would have liked to see some more shopping boutiques
9.7 Excellent
Pros: Staff was friendly and helpful
Cons:
10.0 Excellent
Pros: Desk staff particularly friendly and helpful.
Cons:
7.1 Good
Pros: The breakfast is good!!
Cons: The parking is expensive!!
10.0 Excellent
Pros: I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel.
Cons: There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
8.5 Excellent
Pros: Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony!
Cons: Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
6.0 OK
Pros: was ok
Cons:
6.0 OK
Pros: Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
Cons:
Place yourself in the heart of downtown when you stay at the Miami Marriott Biscayne Bay, the Bridge to Everything Miami. At the intersection of the Miami Arts and Design districts, our downtown hotel features inviting seating areas in the lobby and a welcoming staff to greet you. Bright, airy rooms and suites offer restful views of the Biscayne Bay Marina and downtown Miami from private balconies. If work is on your schedule, in-room Wi-Fi and a comfortable desk make it easier to get down to business. Plan a meeting or a wedding in our elegant event venues, with indoor and outdoor spaces, complemented by delicious cuisine. Join colleagues for a meal at Catch Bar & Grill or grab a quick bite from Espressamente Illy Cafe to enjoy while touring downtown and all that Miami has to offer. Relax in the pool, workout in the gym overlooking the Marina or take a break at 180 degree Pool Bar. Whether you are visiting Florida for business or pleasure, our Miami hotel near the Port is the perfect choice for your stay.
Details
Reviews
Overall 8.6 Excellent
Based on 2,090 reviews
Location
8.3
Service
7.6
Amenities
7.3
Room
7.3
Pool
6.3
Breakfast
6.2
Cleanliness
5.1
Value for money
4.3
WiFi
4.0
Location
7.9
Service
7.3
Room
7.1
Pool
6.3
Comfort
6.3
Breakfast
5.7
Cleanliness
5.2
Value for money
4.0
Location
8.1
Service
7.3
Room
6.8
Pool
6.5
Comfort
6.4
Breakfast
6.2
Cleanliness
4.9
Value for money
4.2
WiFi
3.4
Location
8.3
Service
7.6
Vibe
7.5
Room
7.4
Food
6.7
Amenities
6.6
Comfort
6.6
Value for money
4.3
Location
8.4
Room
7.5
Service
7.5
Value for money
4.7
9.7 Excellent
Pros: The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.
Cons: The cost of snacks/beverages
10.0 Excellent
Pros: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!
Cons: Nada
8.5 Excellent
Pros: Hotel facilities seemed good but couldn't use many of them.
Cons: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.
8.5 Excellent
Pros: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room
Cons: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.
5.4 OK
Pros: The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator
Cons: Super noisy. Disorganized. Staff not very helpful
Somewhat snobby clientele.
6.0 OK
Pros: Location and staff
Cons: Dirty, loudy, parking, people hosted.
8.8 Excellent
Pros: Loved the location, restaurant and bars
Cons: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late
10.0 Excellent
Pros: The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done!
Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!
Cons: Price for parking is steep.
6.5 Good
Pros: No good signal tv, I can not go to pool for private pool party.
Cons:
10.0 Excellent
Pros: Outstanding service
Exceptional experience
We have stayed at Epic many times, but this was the first time bringing the kids. The kids had a wonderful time. As a family we cannot wait to come back!!
Cons: each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.
10.0 Excellent
Pros: Room quality, location, pool, gym, breakfast area, Lobby, In-Room dining experience was terrific.
Cons: Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.
6.2 Good
Pros: Fun lively noisy location in downtown Miami
Cons: We were not given the room we ordered but they did try to make up for the error.
Located 2.5 mi (4 km) from the airport, Kimpton EPIC Hotel features a marina and puts you just a 5-minute drive from Miami Convention Center. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Area 31, one of 2 restaurants, serves seafood and is open for breakfast, lunch, and dinner. 2 outdoor pools and 3 bars/lounges are onsite, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs and premium bedding.
Details
Reviews
Overall 8.6 Excellent
Based on 417 reviews
Food
10.0
Pool
9.5
Location
9.2
Value for money
8.9
Room
7.1
Comfort
6.3
Service
5.7
WiFi
4.3
Pool
9.3
Location
9.3
Value for money
8.8
Room
7.2
Cleanliness
6.8
Comfort
6.5
Service
5.9
WiFi
3.6
Location
9.2
Value for money
8.8
Amenities
7.6
Room
6.9
Comfort
6.2
Service
5.8
Room
7.0
Located 3.4 mi (5.5 km) from the airport, Churchill Suites Miami Brickell features a rooftop terrace and puts you just a 5-minute drive from Vizcaya Museum and Gardens. Guests can relax at the spa tub, work out at the fitness center, or grab a bite to eat at the restaurant. Apartments at this upscale property feature bonuses like kitchens and washers/dryers, along with furnished balconies and sofa beds.
Details
Reviews
Overall 8.5 Excellent
Based on 1,088 reviews
Service
9.1
Location
8.5
Breakfast
8.1
Room
6.8
WiFi
5.7
Service
9.1
Location
8.3
Breakfast
8.0
Room
6.5
Service
9.0
Location
8.5
Breakfast
8.0
Value for money
7.5
Room
6.3
WiFi
5.9
Service
9.0
Location
8.4
Breakfast
7.8
Value for money
7.6
Comfort
6.9
Room
6.6
Service
9.3
Location
8.4
Room
7.1
9.4 Excellent
Pros: Stuff is very friendo y And oocation was excellent. Will go back for sure
Cons: No room service but They do have some restaurants who bring food. Lovely cuban restaurand And pizza
The Hampton Inn & Suites Miami-West At Doral Blvd. hotel is located 1.5 miles from Miami International Mall, 0.5 miles from the Dolphin Mall and six miles from the Miami International Airport. We provide complimentary shuttle to the Miami International Airport and to malls and restaurants within a five-mile radius from 7:00AM - 11:00PM. There is direct access to the Florida Turnpike and Palmetto Expressway (826) from the Hampton Inn & Suites Miami, Florida. This Hampton Inn & Suites Miami hotel offers state-of-the-art amenities for our business and leisure guests. This Miami Airport Hampton Inn & Suites hotel has 121 beautiful hotel guest rooms and 44 one bedroom hotel suites with fully-equipped kitchen and separate living areas. All of our hotel rooms include complimentary high-speed Internet access, local calls, in-room movie channel and a copy of USA Today in the hotel lobby Monday through Friday. Each room at this Miami Florida hotel near the airport comes standard with coffee, iron and ironing board. The Hampton Inn & Suites hotel in Miami, Florida features complimentary On the House hot breakfast daily and On the Run Breakfast Bags Monday through Friday. Services provided 24-hours a day by this Miami, Florida hotel include coffee and tea in the lobby as well as front desk messaging, fax services, and wireless Internet access in the lobby and meeting rooms. The Hampton Inn & Suites Miami-West At Doral Blvd hotel is conveniently located 1.5 miles from world class golfing. Guests can enjoy the Doral Jerry Pate Silver Golf Course or the Costa Green Golf Club which are within minutes of the hotel. All stays at this Florida hotel are backed by our 100% satisfaction guarantee. If you're not satisfied, we don't expect you to pay. That's 100% Hampton. We love having you here at the Hampton Inn & Suites Miami-West at Doral Blvd. hotel in Florida!
Details
Reviews
Overall 8.5 Excellent
Based on 1,016 reviews
Location
8.5
Wellness Area
7.9
Pool
7.4
Service
7.4
Room
7.4
Vibe
7.1
Bar and Beverages
5.7
Food
5.4
Breakfast
5.2
Value for money
3.4
WiFi
2.9
Location
8.1
Wellness Area
7.8
Pool
7.4
Room
7.1
Vibe
7.0
Service
6.9
Amenities
6.7
Cleanliness
5.4
Food
5.2
Breakfast
4.9
Value for money
3.0
WiFi
2.9
Location
8.5
Service
7.5
Pool
7.4
Comfort
7.1
Room
6.8
Vibe
6.7
Amenities
6.6
Breakfast
5.0
Food
4.7
Value for money
3.0
Location
8.4
Wellness Area
7.7
Pool
7.6
Room
7.1
Service
7.1
Comfort
7.1
Vibe
7.0
Amenities
6.7
Value for money
3.2
Location
8.6
Service
7.4
Room
7.3
Amenities
6.7
2.0 Poor
Pros:
Cons: Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
10.0 Excellent
Pros: The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.
Cons: We liked it. We'll come back.
4.8 OK
Pros: Location and pool.
Cons: Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom.
The closet was broken, and they gave us a room for special capabilities i dont know why.
9.7 Excellent
Pros: Location is great. Friendly staff.
Cons: Reception lobby too small and crowded. Walls too thin.
10.0 Excellent
Pros: The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.
Cons:
10.0 Excellent
Pros: Amazing room, will definitely go here again. Staff was helpful in providing a room when Amoma failed to make a reservation for the hotel. If you are booking a hotel room from kayak through a third party, buyers stay away from Amoma!
Cons:
7.4 Good
Pros: Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.
Cons: Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.
5.4 OK
Pros: Pool,location,bed itself was nice.
Cons: Customer service was very bad for a 5 star hotel, mold in hallways of room, dirty stained carpets, every piece of furniture was damaged and just looked bad. If I wanted to stay in a hotel 6 I could have saved 200 dollars.
6.5 Good
Pros: The hotel and atmosphere were great. The best service were the bell hop and the valet service.
Cons: Untrained staff, in particular the service in the restaurant was poor! Front desk gave conflicting information are not clear when asking about restaurants.
10.0 Excellent
Pros: Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.
Cons:
Revel in W Miami’s downtown location at the northern gateway to Brickell Avenue. Stay close to numerous corporations on “Wall Street South,” then escape to the area’s legendary restaurants, pulsating clubs, cultural institutions and sporting venues. Indulge yourself in our 28,000-square-foot spa and fitness center. Catching some rays on the 2-acre WET Deck featuring a 300-foot infinity pool on Biscayne Bay. Sip cocktails at FIFTY Ultra Lounge while admiring dramatic views of the skyline. Stay awhile. Created for discerning globetrotters, each of our 146 guest rooms and suites features a private balcony that overlooks the city or the Miami River, plus marble bathrooms with Bliss Spa® sinkside six lemon + sage bath amenities.
Details
Reviews
Overall 8.4 Excellent
Based on 1,649 reviews
Wellness Area
9.7
Bar and Beverages
9.4
Service
8.6
Location
8.4
Food
7.5
Room
7.2
Breakfast
6.8
Pool
6.3
Value for money
5.9
WiFi
5.8
Wellness Area
9.5
Location
8.7
Service
8.6
Food
7.8
Breakfast
7.1
Room
6.9
Pool
6.2
Value for money
5.9
Service
8.4
Location
8.2
Food
7.2
Breakfast
6.9
Room
6.9
Pool
6.5
Value for money
5.2
Service
8.8
Location
8.5
Comfort
8.0
Food
7.8
Cleanliness
7.3
Breakfast
7.3
Room
7.0
Value for money
6.3
Amenities
5.9
Service
8.8
Location
8.2
Room
7.1
Value for money
6.2
6.6 Good
Pros: The location
Cons: The staff was very negative that I booked through Kayak and said "hold on a second you booked through expedia" No I did not but I paid my money, almost $500. I will not stay there again for that reason. I love the ease of Kayak.
Close to the city’s most popular attractions and businesses Crowne Plaza® Miami International Airport stands out among hotels in Miami. Our 24-hour MIA airport shuttle convenient location and amenities like extensive Wi-Fi coverage will help you have a productive trip from start to finish.Staying before or after a cruise vacation? The Port of Miami is only a short trip away making it simple to reach and return from your ship. You can also shop at over 200 stores in the Dolphin Mall and visit places like South Beach Marlins Park and the Miami Melreese golf course with ease. And unlike any other hotel near Miami International Airport we are within walking distance of a range of local authentic dining options and exciting entertainment including the Magic City Casino. If you’re planning an event Crowne Plaza Miami offers 5 300 square feet over seven flexible rooms that are perfect for meetings conferences special events and more. A certified Crowne Plaza Meetings Director and a Daily Meetings Debrief will ensure that your event runs smoothly every step of the way. For any last-minute work needs our business center provides a full range of computers and complimentary printing and faxing services.After a busy day relax by the pool in one of our cabanas lounge on the garden deck grab a snack at the Wellness Station or reenergize in our state-of-the-art fitness center. Stop by Café 950 for seasonal cuisine before unwinding with a drink in the Buena Vista Lounge.
Details
Reviews
Overall 8.4 Excellent
Based on 1,197 reviews
Bar and Beverages
9.5
Beach
9.5
Cleanliness
8.9
Location
8.7
Service
8.3
Vibe
8.2
Room
7.2
WiFi
6.0
Food
5.4
Breakfast
4.3
Wellness Area
1.8
Pool
1.8
Bar and Beverages
9.4
Cleanliness
9.1
Service
8.6
Location
8.6
Vibe
8.1
Room
7.5
Amenities
7.2
Comfort
6.7
Breakfast
5.0
Food
5.0
Bar and Beverages
9.6
Cleanliness
8.9
Location
8.4
Service
8.4
Vibe
8.0
Room
7.0
Breakfast
4.5
Cleanliness
9.1
Location
8.7
Service
8.3
Room
6.8
Breakfast
4.0
8.5 Excellent
Pros: Nice big room, very clean, staff was very nice! Loved the Pawnbroker rooftop bar/restaurant....great atmosphere! Close to Bayfront Park area and Brickell Avenue and Marlins Park.
Cons: No ice machine on floor and had to get ice from room service. The regular restaurant was closed for renovations. They charged a hotel fee for their continental breakfast even if you didn't eat breakfast.
2.5 Mediocre
Pros:
Cons: The location is terrible nothing to do around there. Customer service is terrible very rude staff especially in the restaurant. Will never stay there again.
3.4 Mediocre
Pros:
Cons: There was nothing open including room service and there was a dead cockroach in our room.
8.8 Excellent
Pros: The Langford is absolutely beautiful and I loved its character! They managed to maintain a lot of its unique architecture with modern touches. The downtown location was convenient for all of the things we wanted to do.
Cons: I didn't like the breakfast situation. When I booked online, it said out breakfast would be included, however, when we went upstairs the first morning we were immediately accosted about our breakfast coupons and then told we could only have the pastries, coffee, and orange juice, since we didn't have the coupons. I'm 6 months pregnant and had my 1 year old daughter with us, so this was very frustrating. But there were several options within walking distance. Also, we wanted to use the sky lobby while we were there, but there was some kind of model casting going on all day both days we were there so it was packed.
10.0 Excellent
Pros: The staff was incredibly friendly and accomodating. The rooms were smaller, but clean and chicly decorated. PB station had delicious food and the rooftop bar was fun!
Cons:
8.8 Excellent
Pros: How courteous the doormen and front desk employees were, great shower. Nice comfy bed.
Cons: Apparently requesting a second bucket of ice is an unreasonable request. Not according to the front desk but to whoever tells the person that actually comes to your door. This was off putting to say the least.
Located 4 mi (6.4 km) from the airport, The Langford Hotel features a rooftop terrace and puts you just a 5-minute drive from Miami Convention Center. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out PB Station, which serves American cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like iPod docks, premium bedding, and bathrobes.
Details
Reviews
Overall 8.4 Excellent
Based on 1,059 reviews
Location
9.2
Value for money
9.0
Service
8.1
Breakfast
8.1
Room
7.5
Comfort
7.3
WiFi
5.4
Wellness Area
4.1
Location
9.2
Value for money
8.9
Service
8.4
Breakfast
8.2
Comfort
7.3
Room
7.1
WiFi
5.6
Vibe
4.5
Location
9.0
Value for money
8.9
Breakfast
8.0
Service
7.8
Room
7.4
Comfort
7.3
Location
9.3
Service
7.7
Room
7.2
Comfort
7.1
Location
9.3
Breakfast
8.3
Service
8.0
Room
7.8
Comfort
7.7
2.0 Poor
Pros:
Cons: Remodeling on every floor. Chairs stacked in hallways. Even though I had a voucher for the room, they still tried to charge me.
Hyatt House Miami Airport is a well-appointed, centrally located all suite hotel, catering to the business traveler as well as families. Easy access to and from Miami International Airport and major freeways. Minutes from South Beach Coral Gables and Downtown Miami. Near Art Deco, Malls, Zoo, Museums and Parks.
Details
Reviews
Overall 8.4 Excellent
Based on 976 reviews
Bar and Beverages
9.2
Cleanliness
9.0
Wellness Area
8.9
Pool
8.8
Service
8.4
Location
8.4
Food
8.1
WiFi
8.0
Breakfast
7.5
Room
6.9
Cleanliness
9.1
Service
8.7
Wellness Area
8.5
Pool
8.5
Location
8.3
Food
7.9
Breakfast
7.4
Room
7.0
Comfort
6.8
Value for money
6.6
Cleanliness
8.7
Location
8.3
Service
8.2
Breakfast
7.6
Comfort
6.5
Room
6.4
Service
8.6
Location
8.3
Value for money
7.0
Room
6.6
Service
8.4
Location
8.3
10.0 Excellent
Pros: Centric and easy to arrive
Cons:
10.0 Excellent
Pros: Buena ubicación en Miami.
Cons:
3.1 Mediocre
Pros: Location.
Cons: The person at the reception desk during my check in was not friendly nor courteous. I wish I had gotton his name. Even pointed at the wrong direction after check in. Steering me toward the restaurant area instead of the elevators. The room was in a very strange state: all the drawers were open, seat cushens raised, waste basket placed on the chair. I did not understand at all.
10.0 Excellent
Pros: Muy confortable y bien ubicado.
Cons:
6.2 Good
Pros: Pretty clean room. King room was a nice size. Liked the fridge and microwave.
Cons: Horrible views and could be a bit cleaner..wanted better pillows.
8.0 Good
Pros: Excellent location for a short stay. I was doing a short stop for my trip and this hotel seemed excellent. It didn't disappoint.
Cons: Bathroom was a bit old. Other than that the room was OK. Lift was old too and about to break.
The Hilton Garden Inn Miami Airport West hotel is conveniently located near the Miami International Airport. This Hilton Garden Inn hotel is just minutes away from all area major corporations and attractions including the Miami Cruise Port, South Beach and the Art Deco District, Downtown Miami, and the Doral Business Park. Guest rooms have features designed with you in mind, including: Great American Grill serving breakfast, lunch, dinner, and evening room service, 24-hour Pavilion Pantry convenience mart, Complimentary airport transportation, The Garden Sleep System bed, with non-allergenic feather pillows and duvet cover, In-room Cuisinart coffee maker, microwave, and mini-refrigerator, 32-inch high-definition, flat-screen TV with premium channels and Lodgenet movies, Complimentary high-speed wired and wireless Internet with remote printing provided by PrinterOn, in all guestrooms, Flexible workspace with Ergonomic Mirra Desk Chair, USA Today delivered Monday-Friday, Fitness center with cardio equipment, free weights and whirlpool, Outdoor heated pool. The hotel is a place for your events and meetings - Leave the details to the hotel event professionals: Dedicated sales team to focus on the details, Intimate function rooms with state-of-the-art technology, Business center with fax, print, and copying services. The hotel is close to corporations, government facilities, and local attractions, including: 1.5 miles from Cisco Systems, 1 mile from FedEx, 1.5 miles from General Electric, 3 miles from Oracle, 4 miles from 3M, 12 miles to Miami Beach, 9 miles to the Port of Miami. ***** Everything. Right where you need it. *****
Details
Reviews
Overall 8.4 Excellent
Based on 159 reviews
Just 1.4 mi (2.3 km) from the airport, ME Miami features a rooftop terrace and puts you within a 10-minute drive of Port of Miami and Vizcaya Museum and Gardens. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at STK, which serves American cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs, iPod docks, and premium bedding.
Details
Reviews
Overall 8.2 Excellent
Based on 2,200 reviews
Service
8.2
Location
8.1
Room
6.9
Wellness Area
6.4
Breakfast
6.4
Amenities
6.2
Pool
5.2
Vibe
5.2
Bar and Beverages
5.1
Value for money
3.9
WiFi
3.0
Service
8.2
Location
8.2
Room
6.7
Breakfast
6.4
Amenities
5.8
Pool
4.9
Vibe
4.7
Value for money
3.9
WiFi
3.1
Service
8.3
Location
8.2
Breakfast
6.6
Room
6.2
Amenities
5.9
Vibe
5.0
Value for money
3.9
WiFi
3.0
Service
8.4
Location
8.2
Room
6.7
Breakfast
6.6
Amenities
6.2
Vibe
5.2
Pool
4.7
Value for money
4.3
WiFi
3.2
Location
8.4
Service
8.3
Comfort
6.5
Room
6.0
Vibe
5.0
Value for money
4.1
9.7 Excellent
Pros: I always use Hilton because for several reasons but this hotel stood out for their staff, overall feel and looks of the hotel along with the comfort of the room.
Cons: View from our room, preferred the ocean view
8.2 Excellent
Pros: I was pleased with the amenities and cleanliness. The location was also a major plus.
Cons: Parking was not included in the service offering neither wqs internet.
7.7 Good
Pros: Friendly helpful staff, knowledgeable concierge, usual level of Hilton comfort, close to public transport
Cons: Needs a makeover, drab decoration
8.0 Good
Pros: Everything
Cons:
10.0 Excellent
Pros: clean
very friendly
convenient
great view
Cons: pay to park
pay for internet
6.0 OK
Pros:
Cons: getting old.... hope it´s renewed in the future
10.0 Excellent
Pros: Close to the bus stop & mover
Beautiful scenery
Cons: Far from the beach
5.1 OK
Pros: Room was clean and bed was comfortable.
Cons: 1) Status was not recognized. Although we booked thru agent, other brands still recognize it. They are even stingy on the complementary bottles of water.. which is funny. I will not give Hilton into priority consideration in the future.
2) Some residents were definitely smoking pot inside the room.
3) We had 4 people checking in and were only given 3 towels.... which is very much ridiculous.
4) The bed was not set up in a tidy manner, and the trash can and empty bottles were not removed after the room cleaning.. that was a very bad experience.
9.1 Excellent
Pros: Location, room, view was great!
Cons: Expensive parking fee
9.4 Excellent
Pros: It was overall a fantastic hotel, would stay again
Cons: The construction
10.0 Excellent
Pros: everything was perfect
Cons: none
7.7 Good
Pros: I got a very good deal for how nice the hotel was. the food was good. the bed was super comfortable. very close by to everything.
Cons: tv kept messing up
Enjoy panoramic views of Biscayne Bay from the Hilton Miami Downtown hotel. Discover miles of white sandy beaches and South Beach entertainment only minutes away. The Hilton Miami Downtown hotel is conveniently located only 15 minutes’ drive from Miami International Airport (MIA) and five minutes from the Port of Miami. Experience all that the downtown Miami performing arts district has to offer including Coconut Grove and the famous Miracle Mile, Miami Beach, Bayside Marketplace, South Beach, and American Airlines Arena. Plunge into the outdoor rooftop pool and admire the Miami skyline view. Enjoy your favorite frozen cocktail or a casual lunch poolside at CityVu Pool Bar. Sample exotic cuisine with an international influence at Brisa Bistro. Hold your next conference or business meeting at the Hilton Miami Downtown hotel in 45, 000 sq. ft. of function space including one of the largest ballrooms (17, 000 sq. ft.) in the Miami area. Featuring the latest technology and flexible space, the Hilton Miami Downtown hotel is also ideally located for several major company offices.
Details
Reviews
Overall 8.1 Excellent
Based on 6,658 reviews
Location
8.5
Service
8.1
Breakfast
6.5
Amenities
6.5
Cleanliness
6.4
Wellness Area
6.3
Comfort
6.3
Room
5.9
WiFi
5.3
Service
8.3
Location
8.2
Bar and Beverages
7.6
Cleanliness
6.8
Comfort
6.6
Amenities
6.5
Wellness Area
6.5
Breakfast
6.4
Room
6.2
Vibe
5.8
WiFi
5.7
Value for money
5.4
Location
8.3
Service
8.2
Breakfast
6.6
Pool
6.5
Amenities
6.1
Vibe
6.0
Comfort
5.8
WiFi
5.7
Room
5.6
Value for money
5.3
Location
8.7
Service
7.9
Bar and Beverages
7.7
Breakfast
6.9
Food
6.8
Amenities
6.1
Comfort
6.0
Room
5.4
Value for money
5.2
Location
8.4
Service
8.0
Comfort
6.6
Breakfast
6.4
Room
6.3
Amenities
6.1
Wellness Area
5.8
Vibe
5.6
WiFi
5.4
8.8 Excellent
Pros: Food, pool, airport shuttle.
Cons: Water leak from AC in our first room. We were moved to a suite, so outcome was good.
4.2 OK
Pros: Staff was professional
Cons: A big step down from the old Sofitel at the same prices. If the Sofitel was 4 stars then the Pullman struggles to reach three. Despite some refurbishing the hotel looks tired. They overcharge for everything- $17 for parking. The service is ok and nothing worked very well...internet, television etc
3.7 Mediocre
Pros: Asked for technician who never came. They don't answer phones. Staff don't have manners.
Cons:
4.0 Mediocre
Pros: Nothing
Cons: The staff was rude from the moment I walked in the door until the moment we left. They made jokes at my expense because it took me forever to get up the stairs since I'm pregnant. I booked two rooms but they didn't one of them available at 6pm (3 hours after check-in time). After sorting that mess out, we got stuck in the elevator which terrified my daughter. To make it worse the staff was giggling as we called for assistance.
Upon entering one of the rooms, there was a large brown wet stain in the center of the room. When we called to complain the front desk said that we should be happy that they upgraded us to $600 a night room since our other room wasn't ready. We just asked them to clean it but they said most of housekeeping had left so it would be awhile.
Even the staff at the coffee shop was rude in the morning when we asked how long it would take to order anything but black coffee because of the rest of the menu wasn't ready two hours after their opening time.
Overall it was a terrible experience. The hotel is rundown but its the staff that made sure that I would never use this hotel again
9.4 Excellent
Pros: The staff was above and beyond wonderful!!
Very nice, clean accommodations, and beautiful pool. Great location!
Overall a lovely hotel.
Cons: Only downside is the only place to purchase water or soft drink was the bar. They charged us $4.00 for a small aluminum can of Sprite.
6.2 Good
Pros: Atmosphere
Cons: Not alot of pillows per bed mattress not firm enough
10.0 Excellent
Pros: Friendly helpful staff. Delicious food in restaurant and bar. Lovely pool area.
Cons:
2.0 Poor
Pros:
Cons: We've stayed in other Sofitels before and this one didn't seem like one; the room definitely didn't live up to the brand. It didn't even live up to some of the lower-market Accor brands either. We were very disappointed.
Towels were unwashed; they smelled like they were new from the manufacturer (not even washed for the first time).
Carpet looked old. Room didn't seem upmarket at all and needs updating. Bathroom smelled like smoke in a non-smoking room.
Front desk either initiated or failed to stop another hold on our credit card, beyond the normal hold for incidentals, the day we checked out no less (and we checked-out several hours before normal check-out). This was not a problem per se, but it was still an annoyance, especially considering that hotel seemed sub-par in other ways.
In summary, the room was not horrible; it just wasn't a Sofitel. It was the equivalent of an average hotel, not even above average.
9.1 Excellent
Pros: The room the view the staff the gym I love it
Cons: The food too expensive
6.8 Good
Pros: Service was excellent and food was good. Good size room.
Cons: Hotel is a little dated and needs some cosmetic refurbishing since structure is good. Bathroom and tub our outdated.
8.5 Excellent
Pros: Clean, friendly staff
Cons: No continental breakfast
9.6 Excellent
Pros: Beautiful hotel, very comfortable.
Cons: Pillows were so soft they became flat while Laying on them
Welcome to Pullman Miami Airport Hotel, a tropical paradise elegantly decorated and overlooking a peaceful blue lagoon. For the modern-day traveler, Pullman Miami Airport is conveniently located minutes away from Miami International Airport (complimentary shuttle), the port of Miami in Downtown, South Beach and world class shopping at Dolphin Mall. Whether traveling for business, pleasure, or before a cruise, this contemporary Miami hotel will exceed the needs of guests seeking a luxurious experience.
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