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Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Cons: "Raise the cabin temperature"

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"

Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."

Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."

Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pros: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"

Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."

Pros: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Cons: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."

Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Pros: "all of SQ"
Cons: "nothing"

Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Pros: "Punctual flight with friendly crew."

Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Pros: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Cons: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."

Cons: "Some staff not courteous which surprised me"

Cons: "Service"

Pros: "It was good"
Cons: "Nothing"

Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."

Pros: "fast crew service friendly staffs. clean toilet"
Cons: "everything was good"

Cons: "The cabin was quite warm"

Pros: "Prem econ very good. Crew very friendly."
Cons: "Nothing"

Pros: "Food was delicious!"

Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"

Cons: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."

Pros: "Boarding was good"
Cons: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."

Pros: "Movie"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Pros: "Efficient boarding and arrival"
Cons: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"

Pros: "Best serves ever will fly every time"

Pros: "Love the service at Singapore Air. Very attentive and accommodating."
Cons: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Pros: "Crew is remarkable"

Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"

Pros: "nothing"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"

Pros: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Cons: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."

Pros: "Crew was attentive and nice."
Cons: "Cabin was beat up and worn out."

Pros: "The food was great!"
Cons: "The announcements coming from the boarding crew were not clear or hardly under stable."

Pros: "It's good that they have vegeterian options"
Cons: "Indian food was stale"

Pros: "Crew and entertainment"
Cons: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"

Cons: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"

Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."

Pros: "Extremely polite flight crew"
Cons: "-The food was pretty bad -Not much leg room"

Cons: "Same price as Singapore airlines but it's a budget flight - silk air"

Cons: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."

Cons: "Very hard seats not many movies to choose from"

Pros: "Convenient time of day."
Cons: "First class seats were terrible. No padding. Meal of a messy sandwich was bad. No drink service was offered."

Cons: "They did not enforce masks. Person sitting next to me had mask off the entire time."

Pros: "Audio should include easy listening, classical and good oldies"
Cons: "As above"

Pros: "Clean!"
Cons: "Closed captioning or subtitling didn’t work on the app."

Pros: "Food could be a lot better and healthier."
Cons: "Plane was not overbooked."

Cons: "Lost my baggage at united, better not cooperate with them"

Pros: "Everything is smoothie"
Cons: "I have not find any"

Cons: "slightly delayed"

Pros: "Arrived an extra 20 minutes early and the bags came quickly out, very happy about that!!"
Cons: "Overpriced entertainment--I'm not sure why there is a charge at all. Also, didn't get to choose my seat and got stuck one row ahead of the bathrooms in the back of the plane--worst seat ever. Apparently everyone on the plane had to use the bathroom at least 3 times during the flight--plus the drink cart went by another 10 times."

Pros: "The stroll waffle"
Cons: "I felt like a commodity that only existed to squeeze money out of. I'm a petite person, 5 foot tall and 115 pounds yet I felt cramped in your tiny seats."

Cons: "Need to pay to watch TV"

Cons: "Food is actually not applicable"

Pros: "Arrived safely and almost on time despite late departure."
Cons: "Boarded plane in nonsensical manner. Had to try to walk opposite the flow of traffic to find room in overhead luggage compartment. Plane was too cold."

Pros: "Friendly"
Cons: "Price"

Cons: "The United mobile app as well as my emails stated that the gate was B3. Upon arriving at gate B3 and attempting to board, I was alerted that I was at the incorrect gate. The gate was switched to C11. However, my app did not alert me nore did it reflect the gate change. I didn't receive a text or email update. I had to run to the different concourse nearly missing the fling."

Pros: "Nothing"
Cons: "Lost $700 on this trip. The refund policy was extremely unclear, and the time window for valid trip insurance was extremely short. The purchase of insurance was useless."

Cons: "Had to rent a car at LAX in order to actually make it home to San Diego. Also had to go home without any of my luggage ..."

Cons: "Same as above same as above"

Cons: "Ko"

Pros: "Joe H was amazing!!!"

Pros: "Just. O. K"

Pros: "The call center that i was forwarded to that did nothing to help at all or the agent who hung up on me while i was trying to get an explanation of why they keft me stranded in the airport."
Cons: "Kayak.com"

Pros: "Super friendly funny attendant"

Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."

Pros: "Good movie options, quick boarding process."

Cons: "Never made it!!"

Pros: "Crowded like sardines Groups 4 & 5 were told you must check your carry-on bags Wifi didn't work for all devices Pilot had to make second approach, because he was too freaking low!!"

Pros: "check in at a kiosk"
Cons: "everything was good"

Cons: "They charge me to much for my second baggage($70)"

Cons: "The crew no food no pillow no blanket"

Pros: "All"

Cons: "Same as above haven't even made it home yet. I recommend kayak not work with united unless u want to lose business."

Pros: "More room and fast boarding."
Cons: "United WiFi was in and out and couldn't watch anymore movies on my Becky's running android 7.0 nougat. Connected iPad and didn't finish movie because WiFi dropped."

Pros: "People were nice."
Cons: "No wifi and no food."

Pros: "Excellent cabin service. Arrive destination on time."

Pros: "They were prompt and polite"

Pros: "Didn't fly to San Diego-got rerouted to LAX instead. Had I continued to San Diego I would have landed almost 6 hours later than my previous arrival time all because of delays at the gate in Harriaburg. An original 30 minute delay from weather is understandable, and by the time the aircraft arrives you'd think they'd be ready to deplane and get it rolling quickly. Nope, not all. I think it was amateur day in Harriaburg because it was like no one knew what to do and nobody could make their minds up."
Cons: "See above. This is why I drive everywhere."

Pros: "Staff and comfort good."
Cons: "Samething no help to my flights or cabin."

Pros: "The space and complimentary drinks."
Cons: "The boarding process was not organized."

Cons: "The movie I was watching ended 20mins before the end.."

Pros: "Same as above"

Pros: "Nothing"
Cons: "Delayed for 5 hours, mechnanical issues, reboarding"

Cons: "Sound issues with TV and phone jack"

Cons: "After sleeping in the airport all night, I was put in the seat next to the restroom which smelled really bad"

Cons: "very late."

Pros: "Pilot was the best. Best landing ever."
Cons: "Deboarding because they didn't have a plane with the right spoilers so we could land on San Diego's short runway. The pilot had mentioned it and they still boarded us and then had to have over 299 people get off and move to another concourse. United should listen to their pilots and think safety for their passengers."

Pros: "On board device entertainment."
Cons: "Lack of seat space in the back, have to pay for wifi."

Cons: "Round my credit card"

Pros: "Both flights were early, which was nice for a change."

Pros: "Fast, friendly, on time"
Cons: "none"