Flights to California

Pros: Everyone was very nice, food was good, movie choice was great

Cons: Would have liked a more comfortable seat. Couldn’t sleep well

Pros: On time

Cons: Late start of check in

Pros: Staff were always happy and friendly

Cons:

Pros: Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait.

Cons: Food was mediocre. Coffee and tea were like warm or cold.

Cons: No information around delayed flight. There were 4 delays..

Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.

Cons: movies were dated.

Pros: Ilana, the attendant at the check in was so amazing!!! She went out of her way to find our friend a seat close to us. We just loved everything and everyone about Fiji airways. THANK YOU!!

Cons: Nice crew. Newer airplane

Pros: Plane was pretty empty in economy so I was able to lie down to sleep a little

Cons: Vegetarian dishes very spicy especially for breakfast

Pros: We had a great experience from beginning to end. Our check-in was easy. We were prepared to pay for our bags but per surprised and please that our bags were checked through to our final destination. It was our first time flying Virgin but not our last. Great Job!!

Cons: We arrived at the gate early and they made us move to another area. There was no reason for this since our flight was the next flight. The staff at the gate Sydney were not nice, friendly or respectful. It was disappointing since our check-in was remarkably great. Maybe they were having a bad day.

Pros: Food was super tasty and we were well looked after with refreshments

Cons: Lost one of our bags on the connecting flight. One of our bags were left at Sydney Airport and didn't get to us until 4 days later. Lucky we had travel insurance.

Pros: Seat size & spacing was excellent coach. They put 1 less seat per row. There was plenty of room even if the person in front of you reclined.

Cons: The food in coach & premium x was adequate, not good or great.

Pros: Quick flight from Maui to the Big Island

Cons: A bit more padding to the seats

Pros: I appreciated that the meal was included.

Cons: I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee.

Pros: It was a Boeing 717. Short hop. Loaded quickly. Took off on time. Bags made it to our connecting flight. :)

Cons: Nothing really. Just a short hop connection flight.

Pros: Awesome crew. They are friendly and professional

Cons: Arrived a little late but not a big deal

Pros: Boarding and experience at terminal was good and smooth for the poor weather outside

Cons: Plane cleaning and confort, old plane and somewhat mean crew director.

Pros: Not much

Cons: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.

Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.

Pros: Crew was friendly

Cons: I have dietary restrictions and called Qantas and ordered a special meal. Little did I know I was supposed to call American Airlines so I never got a meal I could eat. Apparently Qantas doesn't relay the meal requests to American. Awful service!!

Pros: Overall, it was a decent flight. Tucked way in the back, but no major issues.

Cons: One flight attendant spent the majority of the flight flirting with the guy behind me. Another had a voice so loud that I could hear him through my earplugs and Bose headphones while trying to sleep on the overnight flight. I also don't like that I booked with Qantas and ended up on an American flight.

Pros: Crew was very nice and accommodating

Cons: Seat was uncomfortable but then again it was coach, not first or second class. Back hurt during flight and may consider paying to upgrade next time. Also not given a lot of space/ leg room.

Pros: Flight crew was fantastic. Pilot did a superb job. Whole flight was like sliding on glass.

Pros: Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane.

Cons: Airplane food is always what it is.

Pros: Nice flight. I like how much water they offered and the food was the best I have ever had on a flight.

Pros: Nice airline with lots of room for a very long flight. Seats next to me were empty so I could lay down but unfortunately a bad respiratory illness prevented me from doing that. But still comfortable. Nice variety of food.

Cons: All good. Movie selection could have been a little better maybe.

Pros: Entire flight there was no comfort- crew was brash and unfriendly -

Cons: Faster boarding

Cons: Brussels Air ticketed the flight but apparently restricted the weight of bag to 50 pounds, couldn’ Even pay extra for the 65 pound bag. Co-share United Airlines was completely unhelpful!!

Cons: Excellent flight but United lost my bag

Pros: The connection time Mach very well。

Cons: I learned that 3 flight together long hours have no food been sever and we have time to get food from airport. Next time I will do better☺。

Pros: Everyone was very nice, food was good, movie choice was great

Cons: Would have liked a more comfortable seat. Couldn’t sleep well

Pros: food and crew service

Cons: Business class Seats are uncomfortable, cushion is not that soft, sides are narrow and too tall, hard square arm rest on the right, drink tray is behind your shoulder, hard to fasten seat belt. Ride was very rough in both directions. Not worth the price paid.

Pros: Best airline meal I have ever had in. 50 years of flying.

Cons: The seating configuration in business class

Pros: The staff was very helpful

Cons: None

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.

Pros: Ilana, the attendant at the check in was so amazing!!! She went out of her way to find our friend a seat close to us. We just loved everything and everyone about Fiji airways. THANK YOU!!

Pros: The flight /services

Cons: Food was okay

Pros: Staff were lovely and food good .

Cons: Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight.

Pros: Very efficient trip.

Cons: One flight attendant was subdued and not too bubbly.

Pros: The gate agents and the gate supervisors were rude and condescending My reservation was changed mid air and even though I made it to the gate 18 to Houston on time and boarding was still in progress I was not allowed to board. I was informed a plane was not a bus that I could hop on anytime I liked. When I protested that I had a confirmed reservation I was calmly told. “We canceled it because we didn’t expect you to make it.”

Cons: I missed my Thanksgiving Holiday because some powers that be decided I would not be able to make a connection So instead of waiting to we if I missed it and rebook then, like a normal airline, they preemptively cancelled and denied boarding.

Pros: None

Cons: When I booked this fly, no one tell me check in luggage has to be charged

Pros: Service, crew, food, price

Cons: Chairs weren't very comfortable

Pros: Appreciated the meal service and complimentary drink.

Cons: Having to pay a fee to watch anything was not appreciated.

Pros: Everything was great.

Cons: Nothing.

Pros: Boarding was on time.

Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.

Cons: None.

Cons: Had a good flight comfortable seat and the food was quite good smooth running everything on time

Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

Pros: As above

Cons: Breakfast was pretty average

Pros: nothing

Cons: vegetarian meal was a small side salad and soggy. this over lunchtime so was a disgrace for business class

Pros: Efficient staff, plane was half empty so could lay across the seats & sleep.

Cons: Problems with changing the boarding gate sinage!

Pros: Felt Cheap

Cons: Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work.

Pros: Quick and easy

Pros: The crew were all very attentive.

Pros: Inflight service and all round experience with Air New Zealand was excellent

Cons: Aircraft cabin way too hot on both jouneys

Pros: flight crew are good, other general categories are average.

Cons: Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed.

Cons: My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in.

Pros: Most of the flight attendants were cheerful and helpful.

Cons: One flight attendant may have been under the weather - not cheerful nor helpful.

Cons: Cabin crew seem frustrated and don't like the work

Pros: Very attentative crew

Cons: Charging for WiFi

Pros: on time

Cons: very rough ride

Pros: flight was not full and crew allowed folks to move around and spread out.

Cons: food was a miss. Too salty, mushy.

Pros: Economy seats were comfy.

Cons: Food was terrible! Literally inedible.

Cons: Ran out of fruit for breakfast

Pros: Nice and roomy, flight attendants were very nice. Food was good.

Pros: Overall everything

Cons: N/A

Pros: The crew! And the meals provided.

Cons: Not enough leg room.

Pros: Boarding process

Cons: Cabin temperature was set too high that caused dryness

Pros: Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!

Cons: Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided

Pros: Coach seat in economy. Enough said.

Cons: In flight entertainment was down for entire flight.

Pros: Really good flight attendant crew.

Cons: The boarding process was unorganized and confusing. The set up at the gate was bad as well.