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Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

Pros: Great entertainment

Cons: Overall great

Pros: Entertainment and board WiFi excellent

Cons: Boarding was a surprise, at least 200 m walking in the light rain, no previous warning.

Pros: Crew was good in helping us to sit together after the booking staff seperated us incorrectly.

Pros: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..

Cons: Better food choice. Sets more comfortable. Offer better price for upgrades.

Pros: The flight...food...and ride were awesome!!

Pros: Boarding was in timley and comfort manner.

Cons: Too cold; unfriendly and not cooperative staff; extremely loose 1 cent's headphones for entertainment module (people were holding them on their heads by hands to be able to hear the sound).

Pros: Amazing service on Fiji Airways

Cons: Worst service. Very bad boarding. Yucky food.

Cons: The food !

Pros: Crew was amazing!

Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Pros: I like how everything went to be honest. No complaints :)

Cons: I enjoyed it all :)

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: Not much

Cons: The seat I had booked and was confirrmed was not available, double booked.

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: The seat is very comfortable And the crew is very nice and helpful

Cons: The checking service in Taiwan And the manager’s Attitude toward Crisis handling

Pros: The crew were OK. I had no personal interactions. I found the seating uncomfortable and not what I had requested for medical issues.

Cons: The experience of economy x seemed the same as economy. My seat request did not happen.

Pros: Boarding was seamless, food was great, crew was o.k. and there was entertainment/access to movies.

Cons: The chairs...they must do something about the cushions. Too thin for me especially on long 14/15 hour flight.

Pros: The crew was very nice and helpful

Cons: The food was okay but not at good as my previous Virgin flight

Pros: Pretty much all my needs/wants were seen to! Likewise, on the trans-ocean flight leg.

Cons: Some fashion model wishing me happy flying? I really don't know. :)