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Pros: The crew was great. I have sensitive ears, so sitting beside the loud engine is not something that I liked. I was uncomfortable, until I moved.

Cons: having some ear plugs

Pros: On time service and short flight.

Cons: The pilot didn’t seem very experienced. Takeoff was ok and landing was a bit rough.

Pros: Crew handled the situation very well. Kudos to pilot and staff.

Cons: Landing gear did not work properly so we had to make an "emergency" landing and then sit on the runway for 45 minutes while fire and maintenance inspected the plane. No fun!

Pros: Free food great movies very comfortable

Pros: Seat spacing decent by comparison to other carriers. Good drink selection. Offered regularly.

Cons: Snack was good but small for a 4 hour flight. Pleat of drinks offered.

Pros: Virgin are great.

Pros: Excellent service

Cons: On time boarding and availability of inflight entertainment.

Pros: Crew not so much!

Cons: A bit friendlier ...had no ice??

Pros: Quick and easy boarding

Cons: Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment

Pros: Crew was good. No economy seat is super comfortable. (Why would you even ask that?)

Cons: Be on time. Not keep changing/delaying the border time. Not change my seat. (Plane was far from full.)

Pros: The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early.

Cons: When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected.

Cons: I don’t like how they brought a snack cart thru where you could buy things, making it appear like it was the ONLY option. However, shortly after that, they gave everyone a free sandwich, bag of chips and drinks.... was pissed I spent $14 on snacks that I didn’t need to. Also, the flight originally was scheduled to leave Kauai at 1:45 and somewhere along the line it got changed to 1:15 but I didn’t know that somehow... glad we made it on time... Did not like how you had to have your own device in order to have movies or entertainment... pretty lame. This airline has so much potential! It was just little things that could have been much better

Cons: No worries with Hawaiian Airlines’ staff and service … the “free meal” (sandwich) was unexpected, tasty and something not found on other domestic carriers.

Pros: The crew was great. I have sensitive ears, so sitting beside the loud engine is not something that I liked. I was uncomfortable, until I moved.

Cons: having some ear plugs

Cons: More snacks

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Everything

Cons: More food would have been better

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.