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Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Cons: Delayed flight yet again

Cons: Flight was late and Sydney departures chaotic AND CROWDED

Pros: Movies good Boarding and luggage retrieval good

Cons: Arrived an hour late Was another passengers fault tho but annoying

Pros: Crew was amazing

Cons: Nothing, great flight

Cons: Food

Cons: Very comfy seats! Quick boarding process. Nice flight

Pros: Business class seats require improvement

Cons: Nothing. Perfect flight.

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Cons: Broken monitor and seat

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Smooth and fast.

Cons: Headphones should be free. Also some free food would be nice.

Pros: Nothing.

Cons: Get us off plane. Been stuck at gate in plane for over an hour.

Cons: Announce the app download well before boarding so that I can get it. I never had a chance

Pros: Safe trip

Cons: Better food and choice of drinks

Pros: The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor

Cons: Everything

Pros: NYE celebration aboard, lovely staff, easy and peaceful flight

Pros: Crew was good, seat was tight.

Cons: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.

Cons: The flight was delayed for almost two hours.

Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Pros: Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible.

Cons: It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise.

Pros: Despite the delay, bording was quick and efficient, crew were welcoming

Cons: Very comfy seats! Quick boarding process. Nice flight

Pros: I got alive to my destination

Cons: Original flight was cancelled. Next flight was full. The flight I was booked on got delayed because it was raining heavy in Brisbane... No food or coffee was offered during the whole experience.

Pros: NYE celebration aboard, lovely staff, easy and peaceful flight

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Pros: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..

Cons: Better food choice. Sets more comfortable. Offer better price for upgrades.

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Pros: Flight attendants were friendly and responsive.

Cons: 1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time.

Cons: Announce the app download well before boarding so that I can get it. I never had a chance

Pros: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..

Cons: Better food choice. Sets more comfortable. Offer better price for upgrades.

Pros: Movies good Boarding and luggage retrieval good

Cons: Arrived an hour late Was another passengers fault tho but annoying

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Pros: Crew made the very long flight comfortable and kept me informed.

Cons: Everything went very well.

Pros: Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible.

Cons: It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise.

Pros: Despite the delay, bording was quick and efficient, crew were welcoming

Pros: No complaints, relatively spacious economy seats

Cons: Food was nothing to write home about

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor

Pros: Pretty much all my needs/wants were seen to! Likewise, on the trans-ocean flight leg.

Cons: Some fashion model wishing me happy flying? I really don't know. :)

Pros: The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor

Cons: Very comfy seats! Quick boarding process. Nice flight

Pros: Crew was good, seat was tight.

Cons: Was sitting next to a drunk guy, but was Ok, he slept most of the way. Police and paramedics met him at arrival. Caused some delays. Not Virgin's fault.

Pros: Crew very good

Cons: Aircraft are very dated

Cons: Dinner choices could be better. Slow boarding process.

Pros: The crew was nice, the movie selection was good.

Cons: More space in seats

Pros: Food and movies

Cons: Boarding time

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: Exit row seating.

Pros: comfortable roomy seating, crew were courteous and efficient. Great direct flight to Newcastle - well done Virgin

Cons: perhaps a second offer of tea /coffee after the meal.

Pros: No complaints, relatively spacious economy seats

Cons: Food was nothing to write home about

Pros: Very punctual and well managed

Cons: Not the best landing and could've moved people from allocated seats to make flight more spacious

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: The service was great

Cons: No plugs for laptops, 14 hour flight and no way to work is terrible, luggage took to long to come out and made it so I missed the connecting flight, have to stay at the airport for 5 extra hours - and terrible service with dealing with it and getting my family on the next flight -

Pros: comfortable roomy seating, crew were courteous and efficient. Great direct flight to Newcastle - well done Virgin

Cons: perhaps a second offer of tea /coffee after the meal.