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Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"

Cons: "No complain . It’s singapore airlines"

Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"

Pros: "Superb service."
Cons: "Meals were average for airlines"

Pros: "I like everything in Singapore airlines"
Cons: "Nothing"

Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Pros: "Extra touches and super pleasant and courteous staff."

Cons: "My moslem meal selection wasn’t provided onboard"

Pros: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Cons: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."

Pros: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Cons: "Nothing."

Pros: "Flight time"

Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"

Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Cons: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."

Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pros: "The lunch and dinner menu was excellent"
Cons: "more bathrooms."

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Cons: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Pros: "Comfortable flight, punctual, helpful crew."
Cons: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."

Pros: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Cons: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"

Pros: "Spacious economy class seating and great service"

Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."

Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"

Pros: "Crew"
Cons: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Pros: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Cons: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pros: "Business seats were excellent"
Cons: "All was good!"

Cons: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."

Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"

Pros: "crew was very polite and cheerful."

Pros: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Cons: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."

Pros: "The service, seats, food, drinks and bed!"

Pros: "Crew was nice"
Cons: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."

Pros: "Good reliable SQ service"
Cons: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Pros: "I got in some exercise during the delays and gate changes"
Cons: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"

Pros: "clean aircraft and friendly cabin crew"
Cons: "uncomfortable seats, average meals, poor infotainment selection"

Pros: "Courteous, Professional Crew. Amazing Service."

Pros: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Cons: "Beware of babies on board."

Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."

Pros: "Customer service , crew was nice"
Cons: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Pros: "everything!"
Cons: "-"

Cons: "delay for 2 hours without notice"

Pros: "Awesome crew and food"
Cons: "Seats were not comfortable.."

Pros: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."

Pros: "crew was good but seat was too narrow, and there are too many little kids near us."
Cons: "do limit the number of passengers with little children and don't put senior citizens near them."

Pros: "Friendly crew, extra legroom, great entertainment options."

Pros: "Great crew, good legroom and comfortable seat"

Pros: "Everything was excellent."

Pros: "Everything was outstanding"
Cons: "Nothinng really"

Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"

Cons: "Good"

Pros: "Comfortable, great food"

Pros: "good flight"
Cons: "Woke me up for breakfast"

Pros: "The journey ending"
Cons: "The length of travel!"

Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."

Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."

Pros: "The airline was good, food fine, entertainment good, and seats comfy."
Cons: "The delay for boarding wasn't communicated good."

Pros: "Nothing. Bad crew."
Cons: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."

Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."

Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."

Pros: "Very comfortable flight in A380"
Cons: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."

Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"

Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Pros: "I never felt like my trip dragged on. I was dreading the flight and found it to be comfortable and easy."
Cons: "It was a full flight and didn't feel crammed!"

Pros: "Fast"
Cons: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."

Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Pros: "Free upgrade given as skywards gold"
Cons: "ICE not as good as a380"

Pros: "Good flight and easy transfer."

Pros: "Excellent flight. Excellent service. Great food and on flight entertainment."

Pros: "Enerttainment"
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Pros: "Overall satisfactory"
Cons: "Time taken to Debord at Mumbai"

Pros: "So roomy on the a380 Vegetarian food great"

Pros: "Everything"
Cons: "Nothing"

Cons: "Fanatics"

Pros: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."

Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Cons: "Nothing"

Pros: "Attentive service, had a special treat for me as it was my birthday."

Pros: "I enjoyed excellent service of this airline"

Pros: "Food good"

Pros: "Very comfortable flight. Had a few hours sleep also. Very happy."

Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."

Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."

Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."

Cons: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."

Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."

Cons: "My bag never made it with me into DMM. Even though it was a single non-stop flight, my bag didn't make into Dammam with me!! I don't know what might be the reason!!"

Cons: "We arrived onetime yet Emirates did not have a gate at SFO so we were parked on the tarmac for over an hour after a 16 hours flight. When we got thru immigration in record time due to the newly installed kiosks, we waited for 2.5hours to get our luggage, there was only one carousel open for an entire A380 airplane with all its luggage and the boxes were piling up on each other, some of them were crushed due to overloading, it took them 2 hours to open a second carousel to offload all of the bags. During this entire time, the Emirates representatives were unhelpful, the local SFO personnel were quite disorganized as well."

Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."

Cons: "Slow cleanup after food service."

Pros: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
Cons: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."

"It would be great to have more variety for the in-flight meals that would accommodate dietary restrictions."

Pros: "Friendly flight attendants, rum drink"
Cons: "Offer a vegetarian option"

Pros: "Friendly crew. Very clean cabin"
Cons: "Wifi wasn’t working"

Pros: "It was nice to have a meal and complimentary drinks."

Cons: "One hour later"

Pros: "Comfortable seats, friendly & attentive crew, complimentary meal and beverages."
Cons: "Boarding took longer than it should have."

Cons: "No vegetarian food available"

Pros: "That food was provided"
Cons: "Seat cushions could have been a little softer."

Pros: "Amazing!!!!"

Cons: "We think Hawaii Airlines is the best-hospitality great! Easy online boarding confirmation. We were given all the information & guidance. Food was okay. I’d give an Excellent otherwise:). Entertainment, I didn’t try this time with an app. We will fly Hawaiian again! Thank you Hawaiian Airlines!"

Pros: "Great crew - really made the flight enjoyable. They served a hot lunch and a cocktail before landing."
Cons: "Plane was a bit dated. No internet or in-seat entertainment."

Pros: "Smooth flight!"
Cons: "Plane too old"

Pros: "The check in, boarding and flight crews were very kind and accommodating."
Cons: "No real entertainment without paying for it."

Pros: "I liked that some of the staff really wanted to see me smile."
Cons: "I am not going to pin point Hawaiian as the worst, I think all airlines just do not care anymore. I have a huge bruise on my upper side leg from trying to get up and down from my aisle seat for people to go to the bathroom. Even with the arm up it was hard to get up and down, the seats are way to close or I need to weigh 110 lbs. How do large men do it? I would not say I am a large person."

Pros: "We are thinking of signing up for the Hawaiian Airlines Credit Card Program they handed out on the plane."
Cons: "nothing"

Pros: "Staff was able to correct the seating assignment when the plane was changed causing the seat assignment to change. Flight was great!"
Cons: "The lunch food could be better on our return flight it was wasted and most guests threw it away after two bits. :/"

Pros: "Staff is always sweet and helpful, flights are always nice, food is always good! Mahalo!"

Pros: "It's hard to get a flight back to CA from the islands at a good time of day, so being able to get back before dark is nice."
Cons: "They don't offer an option for those who don't eat meat, so that means you don't get fed but you do also underwrite everybody else's meal."

Pros: "The on time arrival."
Cons: "Upselling, luggage charges, age of the plane. Chair controls did not work. Could not get a seat next to my husband although I booked 6 months ahead of time and chose seats."

Pros: "Included lunch"
Cons: "narrow seat uncomfortable. No individual air control. No wifi"

Pros: "I was upgraded, fed and taken care of! Such great customer service! I will definitely fly with this airline in the future!"

Pros: "Food and service was good. Comfortable seats."

Pros: "Crew very helpful"
Cons: "No internet, no entertainment, muisic,movies."

Pros: "The food was decent. We had great leg room because we were in an exit row."
Cons: "The flight was freezing cold. Everyone had to put on their jackets or sweaters. You only had the option to buy a souvenir blanket. There was no way to shut the air off. I froze for 5 hours."

Pros: "Really friendly flight attendants, and I so appreciate that they provide free meals!!"

Pros: "Enjoyed the complimentary meal and wine, family boarding as usual. Friendly service. Safe and smooth flights as always."
Cons: "The aircraft this time was pretty outdated. Out of the 5 seats we had most were somewhat broken (my bottom seats was literally sliding out as I moved around once in a while. It was coming apart! My tray table had a broken cup holder, and rest of the tray tables were very wobbly). I was disappointed with the no WiFi or complementary inflight entertainment/movies for the 4.5 hour flight."

Cons: "For any flight lasting over an hour, passengers should be allotted ample leg room and space. The couple in front of us reclined their seats for the whole flight and left us with little room. Airlines are also nickel and diming the passengers every which way by making you pay for a tablet rental to watch a movie."

Cons: "The seats could be more comfortable. Need more space and more cushioning on the seats"

Pros: "My flight did not let me on and then told me 5 minutes after my flight left that I should have been on that flight"
Cons: "My flight did not let me on and then told me 5 minutes after my flight left that I should have been on that flight This is my worst flight experience ever!! I have been stuck in Hawaii... and will not be home for over 20 hours since the changes.. why should I use these companies again?"

Pros: "Crew was fast in getting drinks, snacks, dinner, clean up done. Ontime departure and arrival."
Cons: "It was FREEZING on the plane! They sell blankets for $10. Not sure if they were trying to drum up blanket sales or what, but they're planes are freezing!! bring a warm coat if you fly Hawaiian Airlines."

Pros: "Great service and friendly flight staff. Selecting seats was easy."
Cons: "Nothing really"

Pros: "Complimentary dinner was good, coupled with a free glass of wine"
Cons: "No Bailey's for my cup of coffee. Only available in "first class"! Makes no sense....."

Pros: "Dog food !!!!!"

Cons: "Arrive early"

Pros: "Big plane. Good meal."
Cons: "Nothing. Crew can be better/ nicer even though they are very nice."

Pros: "The crew was excellent and provided food that was OK during the long flight. There was no overbooking."
Cons: "There were issues with boarding passes and seating assignments that can be avoided. For entertainment- you had to purchase an iPad for the durationof the flight or have your own."

Pros: "On time"

Cons: "The Hawaii shuttle is very slow and the construction at the airport makes it harder to get to one point at a terminal to another terminal."

Pros: "I could not get a seat assignment until just before I boarded the plane even though I bought my ticket months in advance. They ended up putting me at a seat next to a wall (like a window seat without a window) and it was very clausterphobic. Free meal service was nice but no vegetarian option."

Pros: "Serving free meal and punch"
Cons: "No wifi or charging outlet. Pilot became sick and 3hrs delayed. Pilot came in then crew overtime became issue due to delayed, has to switch crew and delayed even more."

Pros: "As always I love Hawaiian airlines. The staff are always gracious, efficient and organized. Very professional"
Cons: "I really thought the in flight meal was not great and there were no movies. I didn't realize until 2/3 through the flight I had to rent an i pad. But that could just be my fault"

Pros: "Great service... good meal... and free wine! Yeeeew!"

Pros: "The teriyaki chicken and sticky rice lunch was the best meal we've had in recent years, and my husband really enjoyed the complimentary glass of wine they served with the meal ."
Cons: "ALL messages should be closed captioned on the screen. The messages on the loud speaker are garbled; therefore, no one is listening and passengers are talking so you can't hear ANYTHING anyway! Can't even hear directions if there's an emergency landing. Closed captioning would solve it."

Pros: "Great crew."
Cons: "Finding the gate in Honolulu was ridiculously bad. Airline needs to complain and get it fixed. Construction is not a excuse."

Pros: "Nothing"
Cons: "Worst flight ever, freezing cold out of Maui, pay for blankets only, rented all movie players before even boarding flight, was a connecting flight and did not get an option to rent movie player, no in flight movie, just Hawaiian hustling their sky club lounge, music channels did not even work on 5 hour flight..only option was their boring sky club music"

Pros: "It was nice they came around with drinks and snacks quickly and had food for us too."
Cons: "They made an announcement to sell the Tablet rental for $15 and you'll have it 20 mins into the flight versus if you get on the plane for $17 and it would be 2 hrs later. But that was not the case. The Tablet was available right away the same time I got my tablet, which I paid pre-board. so I don't like to be "Lied" to."

Pros: "Everything was absolutely wonderful! Will definitely Hawaiian Airlines again!"

Pros: "got there safe ;)"
Cons: "no vegetarian food. no plugs, no wifi , earpiece plug for sound didn't work."

Pros: "Plane ride was okay. Just sat there for a while watching a movie rental. The food this time was okay. Seemed traditional and good. Way better than the stuff that was served when going to Hawaii."
Cons: "The food going to Hawaii needed improvement. I felt bad about the flight attendants who had to serve the stuff and see the passengers expressions after the meal."

Cons: "No care for the people flying. I had ZERO room to put any of my carry on luggage and was told we "share space". Then safety instructions were not clear because they were on a video and could not hear with everyone talking. Microphones were out of date and constantly cutting out. Half the seatbelt lights were out and could not see if you needed them on or not. Overall not a happy experience. Will not be flying Hawaiian again."

Pros: "Yes"
Cons: "Vegetarian Food to be Improved."

Pros: "quick flight. tasty snack"
Cons: "nil"

Cons: "I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this."

Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."

Cons: "Did not know that we had to download entertainment app So consequently no inflight entertainment Pack in like sardines"

Cons: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"

Cons: "Delays due to storms slowed our departure and made the boarding process a little confusing"

Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."

Pros: "Staff was wonderful. Food and cleanliness was good. Pilots communication was accurate and helpful."
Cons: "We were travelling with an infant. Although we had requested for crib/bassinet we didn’t get one. To add to the anxiety, we noticed that none of the bassinet seats were allocated to parents with infants. There were at least 3 families with infants and lots of children due to school holidays. But we all had to make do with our cramped seats. Maybe Qantas can plan this better. It isn’t so difficult as they usually know how many infants are travelling, in advance."

Pros: "We strayed to competing airlines the last few trips, but can't best Qantas for friendly service, inclusive and on time departure"

Cons: "Qantas left our luggage in Sydney. Once we were in Koh Samui it was up to Bangkok Airways to sort it out. The file reference we were given wasn't recognised by the Qantas website, the three phone numbers in Bangkok just gave a 'number disconnected' message and one was no answer. We had to cancel a planned event on day two and shop for clothes for a specific activity on day three. The only way to make contact with Qantas was via Instagram, Luggage did appear but so far no contact or apology from Qantas. We will not fly with Qantas again. Virgin Australia is our carrier of choice who outperform Qantas in every respect. This flight was gifted so we had no choice."

Pros: "Great crew, nice clean aircraft with lots to watch via their streaming service Flight left ontime and arrived early"
Cons: "Food was good but not great"

Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."

Pros: "I’ll lile it all"
Cons: "My foot rest didn’t extend all the way up, button was broken"

Pros: "staff were very friendly"
Cons: "the entertainment equipment had a glitch and not function properly"

Cons: "Flight was nearly an hour late leaving."

Cons: "Flight was late departing."

Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"

Pros: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."

Cons: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."

Pros: "Food was a improvement luggage transfer to connecting flight great a"
Cons: "All good"

Pros: "Mostly everything great."
Cons: "Leg room for me a bit small. Dinner a bit mushy."

Pros: "good"

Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."

Pros: "As before great assist with wheel-chair support"

Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Great service"
Cons: "The boarding process with qantas domestic is always chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers"

Pros: "everything"
Cons: "When my bag got lost"

Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"

Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"

Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."

Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Pros: "Snack and Qantas Entertainment app"
Cons: "Nil"

Pros: "The food and service were excellent!"

Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Aircraft"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Pros: "Friendly service"

Pros: "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."

Pros: "It seemed that being in seat 33, the crew kept forgetting to come back and get our rubbish. It seemed when they collected the rubbish, they were full at seat 32 row, come back and start at seat 34"

Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Pros: "Service was too notch. Despite software issues and timtams out of stock, crew were lighthearted and joked around with passengers. V refreshing."
Cons: "Comfort still has room to improve, a foot rest would be a step in the right direction. Particularly for us shorter types or those who like to curl up and sleep. Also random upgrades (eg. Exit rows) is always appreciated. Online dinner special was excellent. Breakfast was terrible, maybe because it was the last meal so not as fresh?"

Pros: "It was a Qantas flight not an Emirates flight for your correct information."
Cons: "I was hoping to be on board an Emirates plane notQantas msybe another time"

Pros: "Crew were good & Gold ( Emerald) FFlyer so boarded well"
Cons: "Small seats (narrow) isle seat, being knocked on the shoulder by passing people"

Pros: "Got away on time"
Cons: "No wifi on board or entertainment"

Pros: "In-flight entertainment system (on-demand), on-time arrival, decent food."
Cons: "Announcements at boarding gate were impossible to understand -- very muffled."

Pros: "Though departure was delayed, arrived at destination on time!"
Cons: "Entertainment options"

Pros: "Amazing"
Cons: "Nothing"

Cons: "Purchased food on board. Dry and unappealing."

Cons: "Over a month ago I requested a seat with extra leg room due to a documented medical condition. My request was not granted and I was in pain most of the flight."

Pros: "Great crew, early arrival"
Cons: "Old screens, snacks getting smaller, too much ice in the drinks"

Cons: "Bag drop agent was not helpful."

Pros: "Nice on board crew."
Cons: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."

Pros: "I liked the choices of movies"
Cons: "The seats were dirty and the snack choices are not healthy at all."

Pros: "The staff was very nice and helpful with prechecking my bag at the gate."
Cons: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."

Pros: "The crew was excellent."

Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"

Pros: "Seat comfort"
Cons: "Lot of turbulence. Provided videos/entertainment without providing headphones"

Pros: "Great crew, snacks, comfortable flight."

Cons: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"

Cons: "Not delay the flight for 3+ hours"

Pros: "The seats were very comfortable even though legroom was limited in the basic cabin."

Pros: "Was gud"

Pros: "Good crew."
Cons: "Very tight spaces. No tv."

Pros: "Comfy seats, quick service."
Cons: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."

Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"

Pros: "great service, easy to get on and off, snack options and drinks were all great"

Cons: "Put me on an Aeromexico plane without a seat. When I went to get seat assignments she gave me very last seat with a “window” she said. There was no window. I was absolutely closterphobic"

Pros: "Service; security gate in NY close to departure gate."
Cons: "Arrival Gate in San Jose far from exit."

Cons: "Not much food offered on a long flight."

Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."

Pros: "I was traveling alone with my (cranky) infant son and the crew members were kind and accommodating. Though the flight was delayed by almost 2 hours, the crew worked quickly to ready the replacement plane and the pilot made up time and got us to San Jose as quickly and safely as possible."
Cons: "The original plane had mechanical issues, which caused an almost two hour delay while waiting for a replacement plane to arrive. Since I was traveling alone with my young son, after an already long previous flight, it made for a more difficult trip."

Cons: "Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through."

Cons: "It’s was the best flight in my life"

Cons: "Was in seat 16A and got bumped to 12E. If you know Delta aircraft, that's exit row window, for the EC (more legroom) but middle. The problem is that nothing can compete with the exit row for leg room and being crammed between two guys isn't an upgrade either. Plus, due to proximity, got sick. And the flight was delayed leaving - due to the late arrival from ATL (Delta HQ) which had a power outage. And no video entertainment. No meals."

Pros: "As always, the crew and amenities were first rate."
Cons: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."

Pros: "On time arrival"
Cons: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"

Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."

Cons: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"

Pros: "Almonds"
Cons: "Seat, did not get upgraded"

Pros: "Fast and comfortable"
Cons: "No tv but understanding"

Pros: "Crew was curious and quick to think of alternative solutions."
Cons: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."

Cons: "Smooth"

Pros: "The flight was very on-time and it reached the destination even earlier than expected."

Pros: "I will know more on my flight back to my destination!"

Pros: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
Cons: "On this occasion I actually enjoyed it all"

Pros: "Flight was smooth and leg room great"
Cons: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."

Pros: "The turkey sabdwhich was tasty. Good movies."
Cons: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."

Cons: "No trash bag in my seat for puking or bubblegum"

Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."

Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."

Cons: "Poor leg room compared to jet blue"

Pros: "Delayed flight so water and snacks distributed before the flight"
Cons: "No issues"

Pros: "Comfortable seating and clean interior. Flight attendants are helpful and courteous."
Cons: "Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest."

Pros: "Got an upgrade to Comfort + Delta is the best major airline in USA for sure"

Cons: "2 of my 4 bags, which I checked in, were broken during my travel."