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The seats were not all comfortable and the space in main cabin was very tight. Also I paid to pick my seats and was unable to. The seats assigned were not desirable

Crew and staff was friendly. Flight took off late because airline let people bring in too many carry on items and they tried to overstuff overhead bins. Where’s the overhead bin police when you need them???

Delays, confusion due to 2 similar flight numbers at same gate. Didn't call all groups to board.

Bought tickets 2 1/2 months before flight and could not chose seats. Tried to check in 24 hours prior but got "error, see gate agent". Tried again and showed only one passenger had a seat assignment, other passenger had to see a gate agent for seat assignment. Went to assigned gate and agent said he is not assigned to my flight, wait for next flight's agents. While waiting, I walked around and saw a customer service kiosk. Customer Service Agent, Yoko was very attentive and helpful. She said we had seats assigned to us. Seats were in the last row next to flight attendants. Apparently on flight attendant was not working, flying "dead head". The two flight attendants were talking, and reminiscing throughout the whole flight. Every Hawaiian Airlines worker, except to Yoko, could have been more helpful, thoughtful, and more attentive to senior citizens.

Every thing was good except for the seat selection. Bought 2 tickets 2 1/2 months before flight and could not chose a seat. Tried to check in 24 hours prior and got "error'. Found out only 1 traveler had a seat assignment. Other traveler had to see a gate agent, so, I figured we were not going to sit together. When I talked to a gate agent, they said this was not their assigned flight. Had to wait for next flights gate agents. While waiting for the gate agent, I walked around and saw a customer service kiosk. Someone could have pointed me in that direction. Customer Service Agent, Yoko, was very attentive and got seats assigned together in the last row. One flight attendant was "dead head", not working, on the flight so, 2 flight attendants were talking throughout the whole flight. Except for Yoko, everyone could have been more helpful and thoughtful for senior citizens.

Had to call customer service prior to the trip (for Hawaiian airlines). Utterly horrible experience

The flight attendant never came back to ask if we needed anything Flight crew should update passengers about weather

upgraded my seat 100$$ apiece so 200 bucks had a child kicking my chair for 4 hours snd the strraming video kept going out . fligjt there was great 👍