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Pros: Hawaiian airlines always has friendly crew members and the flying experience is always positive.

Cons: It is a short flight so it is basic but they do offer water, coffee, and juice which is nice.

Cons: Seat didn't recline

Pros: Was a short flight. Crew was great.

Cons: Boarding was a mess. Part way through boarding they opened up a second line to scan tickets. So everyone that was in line behind us ran up up to the front of the new line. Extremely frustrating for all of us that now had to wait longer.

Pros: Kind and efficient crew.

Pros: Kind and efficient crew.

Pros: On time - got the seat I wanted - comfortable (for coach)

Pros: yes yes, i didn't purchase thru kayak so why is this coming from kayak?

Pros: Everything

Cons: Nothing

Pros: Friendly flight attendants, rum drink

Cons: Offer a vegetarian option

Pros: On time service and short flight.

Cons: The pilot didn’t seem very experienced. Takeoff was ok and landing was a bit rough.

Pros: Quality, professional service, beautiful smiles.

Cons: WiFi connection..

Pros: Comfortable seating, and no loud engines

Cons: perfect as is.

Pros: Movies at my seat!! Free snacks and meal

Cons: Plane issues. I understand

Pros: Crew was amazing. Ride was smooth. Plenty of food and entertainment. Thumbs up!

Cons: I was I could adjust the seat more . I was in flight 11 hours

Cons: If we could have been able to check-in 24 hrs in advance, it would have given us peace of mind. Since we were booked through AA, we couldn’t checkin on that flight either. Had to go to ticket counter. The signage is really poor at KOA airport, and it’s dirty. The food choices are really poor too.

Cons: Need a better food choice

Pros: Always love the efficiency of Hawaiian Airlines' Haneda–based staff and crew!!!

Pros: Crew kept you informed.

Cons: All went well

Pros: The crew opening up two lanes for boarding.

Cons: We were 45 min. delayed. I got updates so no big deal, really.

The most on-time flight I've ever been on (Pt. 2)!

Pros: No delays whatsoever, we left almost on the dot. Friendly staff, decent snacks and good in-flight entertainment.

The most on-time flight I've ever been on!

Pros: No delays whatsoever, we left almost on the dot. Friendly staff, decent snacks and good in-flight entertainment.

Pros: Very smooth flying and timely takeoff and landing

Cons: WiFi had trouble. Had to be restarted. Not a huge problem.

Pros: Hawaiian Air is very well run. Just a good experience compared to the other carriers... I wish Delta and United's fleets were as clean and efficient.

Cons: Well, we sat next to two babies. I think what Japan air is doing is right.

Pros: I always enjoy flying Hawaiian to Hawaii since the experience starts on the plane. And their kind service helps lots. The pilot was good also, with extremely smooth take off and landing and alerting to turbulence.

Cons: Very little to my thinking

Cons: Good

Pros: Very comfortable and the crew was excellent.

Cons: The food could have been better.

Pros: Great plane. Crew was very friendly

Cons: Really, everything was great.