|Flights arrive in||San Jose|
|Flights depart from||Perth|
|Airlines||Virgin Australia, China Southern|
Missed my flight due to lost luggage
Politeness of staff Check in
Using the back stairs Inflight wifi Costs
Seats, entertainment, meals.
Late out of the gate. Missed connecting flight.
There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.
Planes are newer and clean. Seats are okay. The IFE system is great!
The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.
China Southern's people in Guangzhou are helpful and attentive. The boarding process goes as well as it can when boarding a plane that seats over 500 people. I enjoy flying on the upper deck of the A380. Even though the entertainment system went out late in the flight, it couldn't overcome the helpfulness, and friendliness of the flight attendants. China Southern's flight attendants are the best in the world.
Crew seemed nice, helpful.
It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight
The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.
There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.
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