Daily cleaning, installation of cabin HEPA filters on flights to Hilo
The flight route Sydney to Hilo Intl Airport was the most popular route on KAYAK over the last 3 days. A return flight could be found for $1,343. Also in the last 3 days, Sydney was the most budget-friendly place to find a flight to Hilo Intl Airport with one-way tickets at $1,755 and $1,808 return.
There are 5 km between Hilo city centre and Hilo Intl Airport.
All flights to Hilo land at Hilo Intl Airport. The airport code is ITO,and it can also be referred to as Hilo Intl.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hilo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Always a good ride."
Cons: "Keep loud teenage girls from a 2 hour party at gate 21 and too loud on the plane. I know it's not really your fault but a public place in an airport is not the place for cards and other games with 6 girls sitting on the floor"
Pros: "The flight was superb."
Pros: "The crew was amazing, despite rainy weather. Service was very good."
Pros: "Hawaiian airlines always has friendly crew members and the flying experience is always positive."
Cons: "It is a short flight so it is basic but they do offer water, coffee, and juice which is nice."
Pros: "Crew was excellent. Flight on time."
Pros: "On time! Nice crew."
Cons: "More entertainment options for a 10hr flight. Food was not the best, no variety."
Pros: "Great service."
Pros: "The Aloha and smiles!"
Pros: "Crew was good. Seats were great"
Cons: "Early flight wasnt crowded. That was cool"
Pros: "Comfy not overcrowded wonderful flight!"
Pros: "Selected seat with extra leg room. Quite comfortable."
Cons: "More check-in windows to accommodate the volume. Only eight windows to checking three different flights. Waiting tims in lins was over 1.5 hours. Incredibly bad service!"
Pros: "Great service very clean plane"
Pros: "The staff on the flight was great."
Cons: "Screaming babies everywhere."
Pros: "Crew was nice and served drinks several time instead of just once."
Cons: "The flight delayed taking off by half an hour and cut my transfer to connecting flight to SF as much. I had only an hour to get through custom and claim luggage to checkin again. But connecting flight terminal was a different one. Hawaiian should provide an agent to direct us to get to the gate."
Pros: "The Service, crew and flight were all good, very good landing."
Cons: "The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C"
Pros: "Employees from porter service to off the plane was excellent, luggage came out very fast by the time I walked from flight it was at baggage claim. Nice job and thank you"
Cons: "Long line at airport"
Pros: "Fast boarding"
Cons: "Was delayed longer than the flight itself"
Pros: "I can't really rate the food or entertainment because it was a short interisland flight. Everything else was great though. Boarding crew is always friendly and the seats aren't bad."
Pros: "25 minutes from Maui to Hilo and an awesome view of Mauna Loa"
Cons: "No drinks but it could have been rough they said. Who needs liquids ona 25 minute flight tho?"
Pros: "Dont' know what I did, but got my old seat back."
Pros: "Food, service, and on time."
Cons: "The temperature is too cold inside the carbine"
Pros: "The flight was on time. The stewardeses were very helpful and curtiouse."
Pros: "As I indicated it was OK!"
Pros: "A mechanical issue meant our late night Sydney to Honolulu flight was cancelled. As a consequence, we were on the runway from 9:30 until 11:30 while they tried to fix the problem. Then we were at the airport until 1:00 am getting a hotel voucher and re-ticketed. Unfortunately, instead of having a day in Honolulu to deal with jet lag before going on to San Diego, we lost our Hilton reservation in Waikiki. We ended up getting a direct flight to LAX and on to San Diego. I will say the crew attempted to work with us. Daniel made an executive decision and got us on United. But no stopover in Hawaii."
Pros: "On-line system"
Cons: "Need to sort out leaving bag if you've checked in on line and printed your own boarding pass. Need to sort out organization of gate boarding, too much a free-for-all. Need to get staff that seem happy to guide you into the plane not grumpy."
Pros: "On time The crew is nice and attentive to the passenger's needs"
Pros: "The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!"
Pros: "Friendly crew up and down from check in to flight attendants. Luggage beat us to carousel"
Cons: "The crew was nice. But there was no entertainment or wifi on the flight. Also boarding in Hiko it dos not matter what zone or status you had it al boarded."
Pros: "Check in very fastly"
Pros: "Crew, plane, seats, leg room"
Cons: "Didn't have any soda"
Pros: "in flight meal"
Cons: "full flight, time availabilities"
Pros: "We got there."
Cons: "The times during the flight that I wasn't sleeping."
Pros: "My experience boarding was a bit of a disaster as the boards at the airport stated an incorrect gate and reported an hour delay which was not correct. I ended up having to sprint to make the flight in a different wing an hour before I thought it was leaving. I barely made it onboard. I think this is an issue with the airport, not the airline but this is the only forum I have to state this. My experience with the crew was amazing. Very welcoming and hospitable. My experience with the airport staff was the opposite. Very unhelpful and cold. The flight went fairly smoothly, but, as is the case with most American airlines these days, the seats are uncomfortable and cramped. The inflight meal was good (for airline food) and very much appreciated on the 6 hour flight. Overall, this was a pretty typical American flying experience. Unfortunately, I was returning from flying with Asian and Australian airlines which were much more comfortable and customer-focused, so my experience on Hawaiian seemed subpar."
Pros: "Seats were comfy, planes were new."
Cons: "Expensive entertainment on international flights No vegetarian or healthy food options, despite 20hours of flight time each way (NYC to Sydney via Honolulu) Absolute mayhem checking-in in Sydney and Honolulu. Hawaii airport is terrible for transfers."
Pros: "Flight attendants were kind and humble. Good food."
Pros: "Hawaiian theme, especially the safety video. Extra Comfort seats."
Cons: "On the flight from Sydney to Honolulu the pitch and width of the Extra Comfort seats was not any bigger than the coach seats. On the shorter ( :-( ) flight from Honolulu to LAX it was."
Pros: "Not thing I like in Hawaiian airline, even the Honolulu airport."
Cons: "Airline crew not friendly, very disorganized, no seat assign, need to assign seat before boarding at the gate, make me so nervous, especially in Sydney Airport."
Pros: "I liked the service and everything else!"
Pros: "The price was decent from Honolulu to Sydney."
Cons: "1) The self check-in process at Honolulu airport was terrible! The kiosks didn't work and there's NO one there to help! Wasted 45 minutes trying to print my boarding pass and luggage tags. The kiosks also didn't work at Sydney airport!! Crazy system.... 2) The seats are super small! I remember the economy seats on Japanese and Korean airlines are much bigger and comfortable. 3) The food was terrible and can't compared to the Asian airlines."
Pros: "It was short but sweet"
Pros: "I like the free meals, beverages and movies. Makes the flight much easier."
Pros: "It's nice they offer free food still."
Cons: "The seats are a little old and encourage slouching."
Pros: "The crew!"
Pros: "Flexible schedule"
Pros: "Staff were thoughtful and attentive at all times. Especially with the number of small children and young families on board I found the crew to be extremely accomodating to the young families and others surrounding gusts needs"
Cons: "Couldn't find a negative. A great and pleasant experience"
Pros: "So few people aboard. Allowed for great service by flight crew."
Cons: "Catering in COVID era leaves a lot to be desired."
Cons: "Economy seating legroom could be better for long-haul flight"
Cons: "Ensure parents are being honest about the ages of their children. Couple next to me had a wailing, thrashing, kicking, screeching, punching 3 year old who should have had her own seat instead of sitting on her parent’s laps for the duration of the 5 hour flight."
Pros: "Food and crew were good"
Cons: "Our plane left late which equalled missing our connecting flight which equalled almost missing our window to pick up our car rental. Timely boarding and accommodation/coordination with connecting flight could have been handled better"
Pros: "People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind."
Cons: "Such a long domestic flight should have entertainment in business class at least"
Cons: "I would have liked if the crew kept us a bit more in the loop about what's going on - I took a Southwest flight earlier the same day, and the crew all seemed to be having a lot more fun than the crew on United. Which is more likely more a management/structure issue of United than the crew themselves"
Pros: "Good seats, service, express baggage handling."
Cons: "My flight was missed due to being in TSA and the flight leaving 7 minutes early without my knowledge. Had to reschedule to a later flight and totally messed up my plans"
Cons: "United flight delayed and caused me to have to change my connecting fight. Then that flight was delayed causing an extremely late arrival into Ithaca. Last time I flew United I said NEVER again. After this last delay, I will NEVER fly United again!"
Pros: "Food could be a lot better and healthier."
Cons: "Plane was not overbooked."
Pros: "plane is new/crew was friendly"
Cons: "no legroom/food was horrible; worst ever on any flight I have taken to and from korea. Worst"
Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"
Pros: "The international flight was very good. Staff were excellent and very friendly."
Cons: "The international terminal at LAX is terrible as far as people being on hand or being able to offer assistance on getting to your next connecting flight. Getting 30 minutes to make a connecting flight that is on the other side of the airport with noone being able to tell you where your connecting flight is is almost impossible. The in-flight entertainment console was broken and was unusable during the flight. It would work for 5 minutes then glitch and the screen would flash until you stowed it away and waited 10 minutes to try again."
Pros: "Crews were great, customer service was great! Rescheduled several times due to weather."
Cons: "Sitting on the ground at the wrong airport for fuel to wait out the fog in Denver."
Pros: "Love it"
Cons: "Flight attendants were inconsiderate and rude about using the lavatory. Boarding process felt disorganized and chaotic and the planed ended up needing maintenance. Additionally the smell of gasoline as the flight was taking off seems like it's actually a serious health risk no one is addressing."
Cons: "Flight was over 4 hours late and they just 20 mins ups to death!! Had to spend lots of $$$ on urber tp get home because my ride that was cpming at 11:00 pm could not come at 4:30.am since most people have to work."
Pros: "The staff & attendants were friendly & professional. The new United terminal is a very pleasant experience"
Pros: "When the flight was delayed (due to maintenance issues) it was convey to us immediately n after 2nd announcement; we were escorted to Check-In counter to rebook for the next flight out...all within an hour."
Cons: "TV screen were too tiny perhaps due to age of plane?!"
Pros: "The crew was great under very difficult circumstances. Team players for United."
Cons: "1. Flight delayed 7 hours due to mechanical issue(s). 2. The in-flight entertainment system was down/inoperable for most of the flight. 3. The menu item I wanted to purchase was not available. I was told that it was not even loaded on board and it was implied that maybe it had been discontinued????"
Pros: "That the plane got me back to the US."
Cons: "Flight crew should learn how to smile. In general, not even vaguely friendly. Food was the absolute worse I have eaten in many, many years ( I have millions of miles of air travel). Seats old and hard and extremely close together."
Cons: "Very good"
Cons: "Told the gate attendant I was flying home for my dad's funeral and if there was anything they could do to move my seat from a middle seat to aisle seat he said not without charging me but I could ask when I boarded the plane. Once the doors were closing I asked the flight attendant if I could move up one row to an open aisle seat she said no not without charging me. I said there's no one in that whole row and I'm flying home for my dad's funeral and could they make an exception I would show them the obituary and funeral brochure if needed I just wanted some space. She got another gate attendant I explained the same thing and he said no. He said the seat will have to remain empty if I wasn't willing to pay for it. I told him r u serious? U r that inconsiderate and heartless as a company. I've already booked 2 flights w United and u can't make an exception as I was in tears he said no nothing. And walked off the flight. This airline is heartless and deserves all the bad publicity it's getting. Horrible horrible service. And the flight attendant Beth did nothing about it after he left."
Pros: "First class was fine - nothing too special"
Pros: "Eas to find my connecting flight. Staff very friendly."
Pros: "Personal, friendly service from the staff. Smooth flight and perfect arrival."
Pros: "We traveled with 4 kids and staff was great to make the flight as comfortable as possible. 787 Dreamliner was awesome"
Pros: "Even though I was on connecting flights and weather sounded like it might interfere, that was not the case. Each flight went smoothly and easily. It was a fantastic travel day."
Cons: "Had to wait an hour to receive luggage at terminal Small airport at midnight is unacceptable."
Pros: "Lots of entertainment options and friendly crew."
Cons: "It was just a very long trip, so the seats became uncomfortable after a while."
Pros: "The crew was comfortable and friendly, overall cruisy for a 14 hr flight."
Cons: "We departed 1.5 hrs late, over a baggage discrepancy and had to return from the tarmac to the gate, which seemed unnecessary and probably had something to do with the same passenger they were calling every five minutes for over an hour before we even began boarding. We then arrived late, which extremely rushed my already super tight transfer in LAX and cause a lot of stress and frustration with the airline."
Pros: "Everything, except one thing"
Cons: "Little kid screaming the whole flight, kicking my seat. Parent threatened me and yelled at me."
Pros: "Best company"
Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."
Pros: "Even though I change my date of flight everything was good, very good customer service100 percent."
Cons: "Lack of leg room"
Pros: "Very little good things to say besides it was a new plane"
Cons: "They had one of four meal options left by the time they got to me, a platinum member. The seat also would not recline to 180 degrees"
Pros: "The flight crew was very professional. Both of my flights departed and arrived on time."
Pros: "All the new amenities on united airlines are great the new seats are much more comfortable and have better leg room"
Cons: "No security for the wifi, I work In Silicon Valley and the soft security could be an issue but then again all the airlines lack passwords."
Pros: "My whole experience was easy and comfortable. A big thank you to the woman who helped me check in at the United kiosk in Sydney. She saw that I was struggling and assisted me until completion. The flight was uneventful, which is really good! I also had the entire row to myself which gave me room to spread out for the 13 hour flight. Great experience:)"
Cons: "The food was probably the weakest part of my flight from Sydney to Los Angeles. The eggs had no taste. I'd prefer a simple oatmeal or cereal for breakfast."
Pros: "The crew was nice to our one year old. And because it wasn't a full flight we were able to give him a seat which saved us!"
Cons: "We're healthy vegans and the snacks aren't friendly for us at all. We brought our own but to have options would have been nice."
Cons: "I was upgraded to first class. This was the first time this has happened to me, and I was excited. I had a great experience there and am grateful for it! The trip was quick, with low turbulence and no air pockets. I felt good. Thanks."
Pros: "On time. Organize boarding"
Cons: "Nearly impossible to plug in Tsa precheck when I have to do it at United's crappy website. Flight attendants were not policing courteous use of overhead space."
Pros: "Fast and easy yo use"
Pros: "Price we paid was excellent."
Cons: "It was just my wife and myself and we didn't even get to seat together. They want extra for being able to select your seat in advance. Food was terrible. Seats recline probably 2" at the top of the backrest so no comfort there at all."
Cons: "No in flight movie!!!"
Pros: "Economy Plus seating was quite comfortable. Movie and TV selection options provided wide variety which gave me an opportunity to view several titles on my wish list."
Cons: "The menu card did not provided selections for this flight and the crew description was very broad - pasta or noodles. For example, "ravioli with marinara sauce or chow mein with vegetables" would have been more helpful."
Airlines flying to Hilo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Hilo
Masks required on board, masks provided on flights to Hilo
Social distancing seating
Middle seats unavailable to book on flights to Hilo
Testing for antibodies, testing for symptoms for flights to Hilo
Waiving of change fees. Search flexible flights to Hilo