Daily cleaning, installation of cabin HEPA filters on flights from Hilo
Most visitors from Hilo will not be allowed to enter Australia.
You are automatically exempt from the travel restrictions and can enter Australia (without obtaining an individual exemption) if you are:
Visitors from Hilo will need to quarantine for 14 days upon entering Australia.
Visitors from Hilo must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Australia.
Travel Declaration Form
Travel Authorization Form
Travelers who are not in an exempt category may request an individual exemption to Australia's travel restrictions using this form.
Masks: Required on public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Australia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Australia is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Australia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Australia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Nothing, actually."
Cons: "Need a better food choice"
Pros: "flight was cancelled"
Cons: "almost missed my overseas connection"
Pros: "The staff was was friendly and helpful. The flight smooth. Everything was good."
Pros: "Entertainment choices good"
Cons: "Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight."
Cons: "As expected"
Cons: "We were 1.5 hr delayed"
Pros: "Very accommodating. I am always pleased with Hawaiian. The hospitality and aloha spirit was fantastic."
Cons: "I lost my wallet (personal) lol. Everything hawaiian offered was superb"
Cons: "I don’t like the way they load the plane at all"
Pros: "Everything was great, easy going, aloha way."
Cons: "Flight was delayed, so never made it."
Pros: "Check in was very friendly and efficient."
Pros: "The distance to Hilo."
Cons: "The boarding process."
Cons: "The hot meal portion was too small. The sandwiches was tasteless."
Pros: "I had a great flight with Hawaiian. Food was great Movies were ok- I slept mostly Staff were friendly & polite I would always fly with them to Hawaii"
Pros: "I liked that the flight ended."
Cons: "They undersold the flight and made us get iff the plane and wait for another. It was pretty obvious, but they claimed ‘maintenance issues’ as the reason. My guess is so that they wouldn’t have to give us anything for the inconvenience. Shady. I was looking to get a decent meal on my layover in Honolulu but instead I got a power walk workout in trying to catch my next flight. The food was pretty bad. No Baileys for my coffee? Bad Airline. Bad."
Pros: "It was great."
Pros: "Great service, not many people on the plane, so we got on an earlier flight."
Pros: "Smooth flight and on time."
Pros: "Friendly relaxed check-in attendant and steward."
Pros: "Friendly staff."
Cons: "Didn’t have coffee quick enough"
Pros: "it was great. did not have to wait long at the gate."
Pros: "Kind crew"
Cons: "No entertainment, no snacks"
Pros: "Helpful checkin agent at Hilo airport"
Pros: "Really appreciated the check in agent at Hilo airport"
Pros: "Service, on time, and food"
Cons: "Entertainment, my seat headphone jack didn't work."
Pros: "It was super quick and uneventful, just like I like it."
Pros: "I like to being an honolulu for a while"
Cons: "We picked seats online next to each other and got separated during check in with different seats"
Pros: "it got me there"
Cons: "paid entertainment, very little food"
Pros: "Free wine! Easy to reach USB charging port!"
Pros: "We took off early and landed early. Maybe 10 minutes early landing. Departed 7 minutes early. No entertainment to evaluate. Flight was too quick."
Cons: "Cramped space, but the flight was so short your legs didn't have the chance to cramp up."
Cons: "I didn't like going to Honolulu to get to Kahului from Hilo."
Pros: "Short flight, friendly staff, comfort OK"
Cons: "It is has been disappointing to fly from hawaii to mainland without entertainment (or having to pay for a screen to use). Cutting things like this to make a little more money decreases customer satisfaction."
Pros: "Ticket agent walked right up to help me to speed up check in process."
Cons: "The service in the plane was non exsustance and no food or entertainment. The Hilo airport has no lounge and no good food or shopping."
Pros: "on time very short flight"
Pros: "Blanket and pillow a nice touch"
Cons: "No dinner. And no free entertainment during the flight"
Pros: "The crew was friendly, and I appreciated the in-flight meal."
Pros: "The meal and the incredible service. Will definitely fly again."
Cons: "Nothing, keep up the good work!"
Pros: "Crew, space on plane, leg room."
Cons: "Didn't have soda."
Pros: "Lots of delays"
Pros: "The crew was wonderful..."
Cons: "Feeezing cold (the better to rent $10 blankets), not enuf leg room for a human), noisy, awful food. I remember when Hawaiian Airlines was motivated by aloha; now it's greed that drives this company. I hope I never have to take another flight."
Pros: "Excellent service, comfortable seats, good food."
Cons: "Entertainment system is not good. $8 to watch a movie. Should be free as other international and trans Atlantic/pacific airlines offer."
Pros: "the first class seats were nice but there was no recline to them at all. and the drinks were very good."
Cons: "just the biscoff cookies? what happened to pretzels?"
Pros: "Hawaiian sets new low standards with rude employees, incompetence and dirty, uncomfortable planes. Truly a chicken bus in the sky."
Pros: "Some staff were pretty rude and it was on both flights, which was surprising."
Cons: "The flight was delayed and then the pilot decided to (after the doors were closed and ready to go) unload and reload cargo and board more people. So based on their decision, we were even further delayed and subsequently missed our connection in sydney. United has offered no compensation either for our change fee in sydney nor for the stress they added to our vacation - on a Christmas flight nonetheless!"
Pros: "The seats were fine and the plane was in good shape."
Cons: "The food is mediocre - everything has meat in it and they use tons of plastic. Also, the plane was late getting to the gate. This wouldn’t have been an issue had the pilot not decided to off board and then re onboard cargo (the commercial stuff they get paid to carry). This took about 20 minutes and then after the winds changed, he decided he could load more passengers. So despite having the doors locked and getting ready to leave the gate, they opened the doors up again and boarded more people for the next 40 minutes. So they chose to make a delayed flight even more delayed (on Christmas Eve). So we inevitably missed our connection in sydney and had to pay a change fee since it’s a different airline. Thanks for the Christmas gift United - you always know how to disappoint your passengers."
Cons: "We had a 45 minute maintenance delay. After, there was a medical emergency (NOT the crew's fault) leading to an additional1.5 hr delay. I didn't appreciate how much the crew shared about the patient's status over the intercoms--felt like a violation. There were also numerous long comms throughout th"
Cons: "Direct flight"
Pros: "Entertainment options were very good."
Cons: "Basic economy rules are really poor especially for passengers that travel for business every day. On the one hand, the airline tells us we are very important to them by assigning us with special gold privileges and on the other tells us we are not important to them. It is confusing at best."
Pros: "The crew and the food was good."
Cons: "Flight was delayed and one of our bags was left in London."
Pros: "Crew was night"
Cons: "Mechanical delay, then no air conditioning on our side if the plane, missed connection, terrible customer service"
Cons: "The inflight entertainment kept dropping out so I couldn’t watch anything."
Pros: "Great crew! My husband had a cold, so he wore a mask. One flight attendant was so helpful, bringing him hot tea and lots of liquids."
Cons: "I'd love to know how to request a gluten free meal before a flight."
Cons: "Original flight through Houston was delayed and rerouted through SFO. Then the connecting SFO flight was delayed and missed original flight. Spent 24 additional hours at the airport to catch the next available direct flight. Had an aisle seat but then put between two men who took both armrests for 15 hours."
Pros: "Arrived early 787-9"
Cons: "Why would United use a 757 when they know that if the plane is full and there is a strong headwind that the fuel capacity won't get them to their destination! Of course this happened to me. We were diverted to Newfoundland to refuel (after spending 3 hours sitting on the tarmac while the captain arranged to redirect). THEN... the flight crew had been working too long and they had to send another crew which took 4 extra hours. 17 hours from Lisbon to Newark is unacceptable! It could have all been avoided with a larger plane."
Cons: "My baggage was lost."
Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"
Pros: "More space, better flight attendants, 3 free meals and free alcoholic beverages. It’s all good."
Cons: "Nothing, loved it."
Pros: "Customer service replaced my previous United connection with an Alaska Airlines flight that got me in earlier."
Pros: "There was some initial confusion on what gate we were at and when everyone could start boarding. Once that was cleared up boarding seemed to be pretty smooth. The crew mostly seemed friendly and helpful. It was nice to have the blankets and pillows on everyone’s chairs in case someone was cold. That way they didn’t have to wait for a flight attendant to get a blanket or pillow."
Cons: "I did not like the food options so much, I think there may have been some alternatives but those alternatives were not clear. Also,the tv screens can sometimes be difficult to get out and put away in the exit rows."
Pros: "Pilot interaction."
Cons: "Entertainment system did not work for anyone on the 14 hour flight!"
Pros: "GREAT crew members"
Cons: "The flight attendant very rude with the passenger request."
Pros: "Food was not tasty. Some crew members weee to task oriented and it is make them less friendly"
Cons: "We sat on the tarmac for two hours because of a mechanical issue."
Pros: "See below"
Cons: "See below"
Pros: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"
Cons: "Had to download the United app to watch in flight movies. Then it didn't even work. The only thing that would play were the trailers."
Pros: "The stuff were accommodating and fun"
Pros: "Slightly delayed for slow baggage handling at gate"
Pros: "Ground crew"
Cons: "I just plain feel like United lied to me/ passengers. Entertainment overpriced. Wifi doesn't work. Maintenance delays. Long wait for baggage. United Airlines is one of the worst. Unhelpful at customer services."
Cons: "I miss my appointment at 1:30"
Pros: "Nothing about this flight did my husband enkoy, we have been apart 3 months, and he never made it in he had to turn around and go back to hawaii, he has a bad leg, and they layover in Newark was gonna be extensive"
Cons: "The entire flight to lax, when he had to get a flight back to Hilo"
Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."
Pros: "Friendly staff. Great customer service"
Pros: "No issues"
Pros: "The person sitting next to me...that were pleasant."
Cons: "That when I explained being hearing impaired the boarding attendant said my carry on needed to be checked. I didn't understand her and proceeded to the loading blank. Then when boarding the attendant informed me. I explained I checked my bag in the airport compartment tester and it was fine. I also asked the attendant at the counter. She confirmed it was fine. Still smiling until the snack pretzels were passed out. When I didn't hear the attendant's question, in spite of telling her I was hearing impaired, she threw her hand up rudely and just continued on to other customers. When boarding I watched orhers board with the same size bag as mine, and wondered if telling someone you can't hear gives them the right to inform you at the gate that your bag needs to be checked?"
Cons: "Boarding late"
Pros: "fly with UA"
Cons: "the seat. no confortable"
Pros: "The seats were way to small. Nearly every feature costs money. The crew was rude."
Cons: "Seat size us the top comaint."
Cons: "Nothing is provided: you have to pay for everything, food and movies, paying a return ticket at 1000$ between Indy and Hawaii, I was expecting much more!!"
Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."
Pros: "The service was outstanding. There was a lot of space between the seats. A lot of movies to choose and the best part you don't have to pay for it. Nothing like other airlines. This is the best by far!"
Pros: "Good service, helped me make my connection"
Cons: "I'm 5'0 tall and the seats are tiny even for me. Which is pretty bad."
Cons: "No movies to watch"
Cons: "Very late departing Boise. No crew to fly plane. Our plane sat at the gate with no crew to fly it."
Pros: "Nice assortment of movies"
Cons: "The chairs barely recline and my chair never stayed reclined. Crew was off putting. Not very friendly."
Pros: "Staff was friendly and professional."
Pros: "My husband and I were upgraded (without our asking) from Economy to Economy Plus....Yea more leg room for tall husband."
Cons: "With the automatic Upgrade from Economy to Economy Plus, we gained a little more leg room for taller husband, however our seat would not recline. We asked the Attendant and she said that row 15 was just ahead of the Escape seats and they don't recline. I felt like my head was being pushed forward the entire flight home... Most uncomfortable and we had the night flight... no sleep... too uncomfortable."
Pros: "On time"
Cons: "Snack is spicy"
Airlines flying from Hilo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hilo
Masks required on board, masks provided on flights from Hilo
Social distancing seating
Middle seats unavailable to book on flights from Hilo
Testing for antibodies, testing for symptoms for flights from Hilo
Waiving of change fees. Search flexible flights from Hilo