Flights to Boston

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Landing.

Cons: Huge delays on check-in. System failures but also elderly people not knowing the check in process and causing further delays. People taking too much luggage inside the cabin. No food options for gluten free. No water served. Smooth flight though. Check-in staff at luggage short tempered.

Pros: Food and crew!

Cons: The moment they gave out the ice cream it broke in half and began melting. Its hard to eat in the dark and turning on the light with a sleeping neighbor is no fun. Not the best choice to provide it as a popsicle... maybe a cup would be best.

Pros: everything from the boarding and check-in process

Cons: Seats too close together

Pros: Comfortable seating Brst service

Cons: Very few Good Hindi movies Increase the no and quality of Hindi movies

Pros: The seat is good

Cons: The price low a little more is better

Pros: Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight.

Cons: The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed

Cons: Better room in leg and width. Hotter food and tastier.

Pros: I loved that they still have meal service, especially since the flight is soooooo long! The crew was very nice and attentive, and the seats were pretty comfortable.

Cons: However, the food was meh. Whatever the noodle mushroom thing was... The noodles were over-cooked but the meal itself was just barely warmed. The sandwich later on was great, though, so I guess it's hit or miss. We also couldn't hear the crew's announcements at all. The sound system needs an update.

Pros: Hawaiian Air is very well run. Just a good experience compared to the other carriers... I wish Delta and United's fleets were as clean and efficient.

Cons: Well, we sat next to two babies. I think what Japan air is doing is right.

Pros: Crew was good.

Cons: Customer Affairs Office's lack of communication and follow through was not even poor...it was non-existent! I guess bereavement requests doesn't mean much to them. The worst part is that they request you to jump through hoops and when you do, it is met with silence. They won't get my business.

Pros: Early departure early arrival

Cons: Food options, more prompt service,

Pros: Extra legroom (economy x) was well worth it as I had knee surgery the day prior. Ground staff and crew very helpful assisting me as I was on crutches. Excellent service.

Pros: Crew were very conciliatory given a 45min flight delay

Cons: Plane snacks are generally disappointing

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.

Pros: Crew was very courteous and we had decent leg room for economy. Flight was on-time unlike Quantas

Cons: Food was not appealing but the beverages were great.

Cons: Need better food.

Pros: Crew were good but looks like they forgot to serve snacks for few of us at the back, otherwise service was good.

Cons: Put more attention to customers.

Pros: Seat spacing decent by comparison to other carriers. Good drink selection. Offered regularly.

Cons: Snack was good but small for a 4 hour flight. Pleat of drinks offered.

Cons: Although i requested Halal food, way in advance when i booked my flights, Non was provided.