Flights to Boston (BOS)

Cons: The flight attendants could be more friendly and more eye contact.

Pros: Direct flight with cheap price. Good entertainment program selection.

Cons: Small seat. Only serving two meals during a 14 hour flight.

Cons: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

Pros: Service was awesome

Cons: Inflight entertainment has a limited selection

Cons: Snacks

Pros: I liked the touch screen displays in each headrest. Seats and leg room comfortable

Cons: Boarding was somewhat unorganized

Pros: We landed 45 minutes ahead of schedule.

Cons: Boarding was rushed and we left the gate late.

Cons: Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!

Pros: Seat was comfortable (exit row) for a commuter jet.

Pros: The crew were all very attentive.

Pros: Yes

Cons: Nothing

Pros: On time

Cons: Late start of check in

Cons: Is it possible to build in a way to tilt the seat bottom up at the front a bit so that when the back is reclined you don'get as sore a bum, and you don't slide forward as much. The seatback recline and headrest were very good.

Pros: I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi.

Cons: I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch.

Pros: The sky couch is always very nice.

Cons: We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste.

Pros: Staff were always happy and friendly

Cons:

Pros: Great luggage allowance and best prices.

Cons: Not Applicable

Pros: Entertainment, complimentary meal and beverages given the time

Cons: No Wi-Fi like other domestic flights

Cons: Uncomfortable seating

Cons: Food could improve

Pros: Everything else.

Cons: The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount.

Pros: Staff were always happy and friendly

Cons:

Pros: The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date.

Cons: The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV.

Pros: Generally Excellent.

Cons: After years of traveling with a Personal Assitive device (many times on ANZ), the pilot refused to carry the device. It is still stuck in Sydney, although they say they will deliver to our home.

Cons: Problems with changing the boarding gate sinage!

Pros: Toilets were more spacious than normal

Pros: Departure was on time (only fifteen minutes late).

Cons: Check-in was a shambles, long lines for bag-drop, despite having booked several months in advance my partner and I could not sit together, the flight and landing was particularly rough, no crew announcements, and our arrival airport was chaotic with no signs indicating which baggage carousel to use for baggage collection. It took us nearly 3 hours to collect luggage and depart the airport.

Cons: The air pressure in the plane not good causing significant pain I’m my ears