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Unbelievably smooth boarding at IAH and the flight attendants were top notch.

Comfortable seating POS to IAH. Food options were satisfactory. Good seat from IAH to ANC. Food options could be better.

There could have been better food options in economy on the long 7hr trip from IAH to AM.

Great experience. Boarding was fast, staff were very nice and funny, everything at the seat worked well.

Uncomfortable plastic seats even in premium economy. No free wifi. Even paid wifi was spotty to nonexistent. Bad food. Much worse than economy on foreign carriers like Qantas.

Good flight. However, when booked flight with United, assumed the layover included by United in San Francisco of 1 hr and 40 minutes was sufficient . Not so and would recommend at least 2 hours or more. Needed to go through US immigration (very long lineups), then pick up bags, take all the way to another terminal, running because we did not have sufficient time. We made the flight because they held the door for us but luggage didn’t follow.

It was good but only meal served is very less. Meantime good to add rice and chicken in one of meal

I found the staff to not be very attentive at all. When paying for Business Class you expect a certain type of service and that was not found. They were almost rude even

Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!

Flying to anchorage would have been cool but the weather got in the way