Flights to Chicago

Pros: New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff.

Cons: Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine.

Pros: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.

Cons: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.

Pros: Cabin smelled nice

Cons: More languages spoken

Pros: Business class pod was excellent. Free WiFi

Cons: I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time.

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: Nothing is amazing.

Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.

Pros: the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan.

Pros: Great Service and flight was without problems or delays. Arrived on time .

Pros: Crew

Cons: Delayed 4 hours

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Cons: Better food

Pros: NOTHING.

Cons: Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab.

Cons: Wonderful

Pros: Great Service and flight was without problems or delays. Arrived on time .

Pros: Flight crew got us to Columbus on time despite a delay leaving the gate

Cons: More room, less congestion.

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Pros: Nothing much good to say about this flight

Cons: They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover...

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Cons: The crew is always nice on China Eastern. They seem to be late a lot of the time. We arrived almost 1 hour late. The business lounge is TERRIBLE. Get something to eat in the airport, not in the lounge.

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Pros: The seats were comfortable

Cons: Why does Delta sell earphones?

Pros: Funny crew members and very friendly captain

Cons: The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane

Pros: Seat was fine. Crew were helpful

Cons: Movies were a repeat of the outbound trip

Pros: Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight.

Pros: The plane was new and had a great feel. Pilots and crew very professional.

Pros: Excellent crew

Cons: More comfortable seats

Pros: The crew WAS amazing!

Cons: Not a thing! It was perfect

Cons: Flight was a little late.

Pros: all good

Cons: unsure

Cons: Landing was very rough and flight crew kept bumping me with food cart during sleep

Pros: Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded.

Cons: Seats were narrow and I’m not a big guy. 6’0”. 185.

Cons: Hour late and no wifi!

Pros: Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually).

Cons: I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip.

Cons: Flight was a little late.

Pros: all good

Cons: unsure

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Pros: Flight crew got us to Columbus on time despite a delay leaving the gate

Cons: More room, less congestion.

Cons: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.