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Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Pros: The seat is very comfortable And the crew is very nice and helpful

Cons: The checking service in Taiwan And the manager’s Attitude toward Crisis handling

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

Pros: Good quick flight

Cons: N/A

Pros: The seat is very comfortable And the crew is very nice and helpful

Cons: The checking service in Taiwan And the manager’s Attitude toward Crisis handling

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Only a 25 minute flight

Cons: Nothing

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Pros: Movies

Cons: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Pros: Very professional.

Pros: Everything

Cons: Nothing

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: More communication on the flight delay

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Cons: No hubo comida suficiente

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Very professional.

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Cons: More leg room

Pros: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.

Cons: Only the take off from the flight. It made me dizzy and nautious.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: No hubo comida suficiente

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Well coordinated loading of plane. Good food service. Well informed..

Cons: Nothing..

Pros: See previous notes.

Cons: See previous notes.

Pros: Very helpful in getting on board luggage stowed, attractive interior

Cons: Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight.

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Cons: Space on airplanes

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: the plane didn't crash.

Cons: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Cons: Seats are too small

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Cons: No ear plugs in my amenity kit??

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Cons: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Crew was great

Cons: Lots of screaming children. Not much to do about that...

Cons: Seats are tiny

Pros: Great crew. Old plane but comfy

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Cons: Old plane with no video screens or room. Boo!

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Cons: No ear plugs in my amenity kit??

Cons: Nothing. Perfect flight.

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Cons: Movie selections, healthy snacks/food

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Cons: No mechanical failures or delays would be nice

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space