#1 most popular
Red Roof Inn Chicago Downtown - Magnificent Mile
$384
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How much does a hotel in Chicago cost?
Good to know
Low season
September
cheapest month to stay
7%
expected price decrease
High season
December
most expensive time to stay
7%
expected price increase
Where to stay in Chicago?
Our Heatmaps tool will help you find the perfect place to stay in Chicago by showing you how close hotel options are to major activities
Best Chicago hotels
Details
Reviews
Overall 9.5 Excellent
Based on 785 reviews
10.0 Excellent
Pros: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better
Cons:
10.0 Excellent
Pros: Beautiful room. Inpecable service
Cons:
9.1 Excellent
Pros: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face
Cons: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent
7.1 Good
Pros: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.
Cons: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!
10.0 Excellent
Pros: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS
LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!
Cons: NOTHING
Location.
Located along Chicago's Magnificent Mile, this luxury hotel is 1 block from the landmark Water Tower and 2 blocks from Water Tower Place shopping. The Wrigley Building is a half-mile from The Peninsula Chicago, and Millennium Park is 1 mile away.
Hotel Features.
The 25-meter indoor pool, outdoor deck, and state-of-the-art fitness center command spectacular city views. Personal training and group classes are available. The Peninsula Spa offers a wide array of treatments based on European, Asian, and Ayurvedic techniques, including hydrotherapy, body scrubs, massage, and beauty. The Shanghai Terrace serves Chinese specialties in a supper-club-inspired setting. In addition to all-day dining, The Lobby features afternoon tea, Sunday brunch, and a chocolate buffet. Pierrot Gourmet presents contemporary European specialties in a casual ambiance. Order from room service. This property provides wedding services, banquet catering, and complimentary WiFi.
Guestrooms.
Spacious guestrooms and suites feature city views, premium bedding, iPod docking stations, and 42-inch plasma TVs with DVD players. Multifunction electronic control panels are bedside. Wireless and wired high-speed Internet access are complimentary. Marble bathrooms have separate showers, soaking tubs with inset TVs, spa-style bath products, bathrobes, slippers, and hands-free phones.
Details
Reviews
Overall 9.4 Excellent
Based on 1,139 reviews
Location
9.7
Vibe
9.4
Service
9.2
Food
9.2
Bar and Beverages
9.1
Room
8.6
Comfort
8.5
Breakfast
8.0
Amenities
8.0
WiFi
4.2
Location
9.6
Service
9.5
Vibe
9.4
Food
9.4
Cleanliness
9.1
Bar and Beverages
9.0
Comfort
8.6
Room
8.6
Breakfast
8.0
Location
9.7
Service
9.4
Vibe
9.4
Food
9.1
Room
8.6
Cleanliness
8.5
Comfort
8.4
Location
9.6
Vibe
9.4
Food
9.3
Service
9.2
Bar and Beverages
8.9
Room
8.5
Comfort
8.5
Location
9.8
Vibe
9.5
Service
9.4
Food
9.1
Room
8.3
Amenities
8.3
Comfort
8.3
10.0 Excellent
Pros: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .
Cons:
10.0 Excellent
Pros: Very hospitable. Staff very forthcoming. Nice space!
Cons:
6.8 Good
Pros: comfy bed, great location, nice lobby.
Cons: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
9.4 Excellent
Pros: Nice Interior Design. The staff was very pleasant and helpful.
This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.
Cons: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
10.0 Excellent
Pros: Fantastic location, outstanding room. Would go back in a minute.
Cons:
10.0 Excellent
Pros: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.
Cons: Nothing!
10.0 Excellent
Pros: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.
Cons: nothing!
8.0 Good
Pros: People are friendly
Restaurant is very good
Design is current
Beds are comfortable
Cons: air conditioning unit in room was loud
9.1 Excellent
Pros: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
Cons:
10.0 Excellent
Pros: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.
Cons: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
5.7 OK
Pros:
Cons: Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.
10.0 Excellent
Pros: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
Cons:
Located in the heart of Chicago's exclusive Gold Coast neighborhood, Thompson Chicago offers luxurious accommodations and sophisticated guest services.
Details
Reviews
Overall 9.3 Excellent
Based on 689 reviews
Wellness Area
10.0
Bar and Beverages
9.4
Cleanliness
9.4
Vibe
9.3
Service
9.3
Amenities
9.1
Location
9.1
Room
8.2
Comfort
7.8
Value for money
6.2
Breakfast
5.0
WiFi
3.6
Cleanliness
9.5
Service
9.4
Location
9.3
Amenities
9.3
Vibe
9.3
Room
7.9
Comfort
7.6
Value for money
6.7
Breakfast
5.7
Cleanliness
9.5
Location
9.3
Vibe
9.3
Service
9.1
Amenities
9.1
Bar and Beverages
8.9
Room
8.2
Value for money
6.2
Cleanliness
9.5
Service
9.3
Vibe
9.1
Amenities
8.8
Location
8.6
Room
8.2
Vibe
9.4
Service
9.2
Location
9.2
Room
8.1
Comfort
7.6
Value for money
6.0
9.7 Excellent
Pros: Modern hotel with historic features. Great staff
Cons: Heater was odd and was hard to regulate temperature in room.
The Kimpton Gray Hotel offers a great location, putting you within just a 10-minute walk of Willis Tower and Skydeck Ledge. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Boleo, one of 2 restaurants, which serves Argentinean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, and rooms offer iPod docks and flat-screen TVs.
Details
Reviews
Overall 9.4 Excellent
Based on 162 reviews
The new Conrad Chicago welcomes guests to the future of stylish, smart, and contemporary luxury. Located at 101 E. Erie St. overlooking one of the most renowned shopping districts in the country, the Magnificent Mile, the Conrad Chicago offers 287 guest rooms, including 24 suites and 10,000 square feet of flexible meeting and event space, all featuring spectacular views of the city skyline and Michigan Avenue. Hotel amenities also include three authentic dining outlets in partnership with Richard Sandoval Restaurant: a ground floor Italian café Il Tavolino, the top floor American, bourbon-centric restaurant, Baptiste & Bottle, and Noyane, the seasonal rooftop restaurant. Guests can expect “smart” luxury, an attribute made obvious from the keyless guest room entry and smart lighting, to 65-inch flat screen TVs, and the famous Conrad Concierge App. Conrad Chicago participates in Hilton Honors®, the only guest loyalty program where guests who book directly online have access to benefits including the digital Conrad Concierge app and complimentary WiFi.
Details
Reviews
Overall 9.2 Excellent
Based on 685 reviews
Location
9.2
Comfort
9.0
Service
8.9
Cleanliness
8.5
Breakfast
8.5
WiFi
8.3
Room
8.2
Value for money
6.2
Location
9.1
Comfort
9.1
Service
8.9
Cleanliness
8.6
Breakfast
8.6
Room
8.2
Food
7.8
Location
9.3
Service
8.9
Breakfast
8.6
Comfort
8.6
Cleanliness
8.4
Vibe
8.4
Room
8.2
Service
8.6
9.7 Excellent
Pros: The rooms all had kitchenettes and large bathrooms. Desk staff very attentive and polite. Great breakfast!
Cons: Parking expensive - used Spot Hero instead
8.0 Good
Pros: Location.
Cons: Cleanliness of bathroom.
Whether in town for business or leisure, a short trip or an extended stay, the all-new Residence Inn Chicago Downtown/Loop has amenities that will take your breath away. Our boutique-style accommodations sit right in the heart of the Chicago Loop, the Windy City's central business district. Take advantage of our convenient location near Millennium Park, Chicago Skydeck, McCormick Place, United Center and Bank of America Theatre. After a day of work or play, enjoy first-class suites with free Wi-Fi, fully equipped kitchens and separate areas for living, working, dining and sleeping. Start your day with healthy and hearty selections at our complimentary breakfast buffet before heading off on an adventure. Plan a productive business gathering or social affair in one of our elegant event rooms boasting high-tech AV equipment and 6,700 square feet of flexible space. During downtime, work up a sweat in the state-of-the-art fitness center. Reserve a suite today and experience a new kind of extended stay!
Details
Reviews
Overall 9.2 Excellent
Based on 466 reviews
Location
9.6
Comfort
9.4
Wellness Area
9.4
Vibe
9.1
Service
9.1
Food
8.8
Cleanliness
8.3
Room
8.1
Pool
7.0
Bar and Beverages
6.7
Value for money
5.2
Breakfast
4.3
Location
9.7
Comfort
9.2
Vibe
9.2
Service
9.1
Room
8.1
Location
9.6
Comfort
9.3
Service
9.0
Cleanliness
8.5
Room
8.3
Room
8.1
8.5 Excellent
Pros: Beautiful. Comfortable, luxurious.
Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
10.0 Excellent
Pros: Excellent ...one of the nicest hotels I have ever stayed at. Professional staff. When coming to Chicago it will be the only Hotel I will stay at.
Cons:
The Waldorf Astoria Chicago will set a new standard in ultra-luxury experiences. Designed by renowned architect Lucien Lagrange, the hotel features 215 guest rooms and 52 private residences, an additional sophisticated restaurant and bar, 4,500 sq. ft. of functional space as well as an exclusive 14,000 sq. ft. health club and spa. Fireplaces, terraces, and state-of-the-art technology provide a home-away-from-home feeling that guests will not soon forget. Spacious guest rooms, which average 890 square feet, are richly appointed with fireplaces, furnished outdoor terraces, urban kitchens, operable windows and multiple closets, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms.
Details
Reviews
Overall 9.1 Excellent
Based on 1,747 reviews
Location
9.4
Bar and Beverages
9.2
Service
9.2
Vibe
9.1
Comfort
8.7
Room
8.1
Breakfast
6.9
WiFi
5.0
Location
9.7
Service
9.3
Bar and Beverages
9.2
Comfort
8.6
Room
7.9
Breakfast
6.6
WiFi
4.4
Service
9.3
Vibe
9.2
Location
9.2
Cleanliness
8.3
Comfort
8.3
Room
7.8
Breakfast
7.1
WiFi
5.6
Location
9.4
Bar and Beverages
9.3
Service
9.1
Vibe
9.0
Comfort
8.9
Room
8.1
Value for money
7.0
Breakfast
6.9
WiFi
5.1
Service
9.1
Location
9.1
Vibe
9.1
Comfort
8.7
Cleanliness
8.3
Room
8.1
8.5 Excellent
Pros: Clean comfortable room, nice staff. Great location
Cons: While the bar/lounge was nice, the lack of Gym and pool were something I missed.
9.7 Excellent
Pros: Rooms are comfortable and well maintained
Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park)
Very friendly helpful staff
Cons:
10.0 Excellent
Pros: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!
Cons:
9.4 Excellent
Pros: Location, location, location
Two blocks from Chicago 'bean' - cloud gate and parks.
Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.
Cons:
9.1 Excellent
Pros: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.
Cons: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.
8.5 Excellent
Pros: The location was nice.
Cons: Boring hotel, average style rooms and amenities for the price range hotel
9.1 Excellent
Pros: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.
Cons:
9.7 Excellent
Pros: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.
Cons:
10.0 Excellent
Pros: Was a bit of a mess but it will end.
Cons: Not all rooms have a desk for computers
9.4 Excellent
Pros: Talk to Bennie when you get there. He'll get you set up downtown.
Cons:
8.5 Excellent
Pros: Great location, helpful staff, and clean rooms. The "jewlers row" theme is a nice touch.
Cons:
10.0 Excellent
Pros: Everything was really great the people who works in Totera make it the best , making you feel like its home , everything you need and you just need to ask , it's clean and it's a great location in downtown really close to everything .
Cons:
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Details
Reviews
Overall 9.1 Excellent
Based on 515 reviews
Pool
10.0
Location
9.6
Food
9.0
Service
9.0
Comfort
8.4
Room
8.0
WiFi
8.0
Cleanliness
7.2
Breakfast
6.1
Value for money
5.0
Location
9.5
Service
9.1
Comfort
8.3
Room
8.1
Cleanliness
7.2
Value for money
4.7
Location
9.7
Food
9.0
Service
8.8
Comfort
8.0
Room
7.7
Location
9.3
Service
8.2
Room
7.5
Service
8.8
Room
7.7
10.0 Excellent
Pros: Great hotel and location! Close to everything and staff was extremely nice and accommodating!
Cons:
8.0 Good
Pros: Beds, bathroom
Cons: Not really
10.0 Excellent
Pros: Location and customer service. Everyone we came in contact with at the hotel were professional, helpful, and very friendly!!!
Cons:
10.0 Excellent
Pros: The smell, location and large size of the room
Cons: Loved it all!
10.0 Excellent
Pros: Unbelievable customer service, great location, and one of the best rooms we have ever stayed.
Cons:
8.0 Good
Pros: Staff was cordial and accommodating
Cons:
1.0 Poor
Pros: Was very disappointed with our stay here.. service was horrible ... called for towels twice and never brought them till we were ready to checkout... not happy at all with the cleanliness or bed situations !! The beds were hard and so small...
Cons:
8.0 Good
Pros: Staff were very friendly
Cons: I did not like having to pay $50 extra for a room with 2 beds.
10.0 Excellent
Pros: cleanliness / location / staff
Cons: no
8.0 Good
Pros: Location and spacious room. Nice bathroom.
Cons: Staff missed requested turn down room times.
1.0 Poor
Pros: The location was great!
Cons: Most everything other than location was a disappointment. The staff was snotty and dismissive, asked 4 times for a roll away, requested towels and a blanket that never arrived, restaurant waiter was rude, security person extremely rude. Very disappointed
10.0 Excellent
Pros: Gorgeous room, perfect location.
Cons: No.
Flagship of the Park Hyatt brand, offering a unique alternative to your traveler's current luxury options. State of the art guest rooms featuring flat screen TV, high speed internet access. Luxury bathrooms with over-sized soaking bathtubs, dual vanities, separate shower stall and flat-screen TV. Complimentary clothes pressing and shoe shine, nightly turn-down amenity and twice daily maid service. Complimentary courtesy car for use w/i 2 miles of hotel for outbound transportation only.
Details
Reviews
Overall 9.0 Excellent
Based on 852 reviews
Wellness Area
10.0
Cleanliness
9.6
Vibe
9.2
Service
9.2
Food
9.2
Location
9.0
Bar and Beverages
8.8
Amenities
8.0
Breakfast
7.9
Room
7.7
Comfort
6.5
Value for money
6.1
Cleanliness
9.7
Vibe
9.2
Service
9.1
Food
8.9
Location
8.9
Amenities
7.8
Room
7.2
Value for money
5.8
Vibe
9.4
Food
9.3
Service
9.3
Location
9.0
Amenities
8.3
Room
7.4
Service
9.4
Location
9.1
Vibe
8.9
Amenities
7.8
Room
7.5
Comfort
6.8
Vibe
9.3
Location
9.0
8.0 Good
Pros: The rooms were beautifully designed.
Beatrix, the adjoining restaurant, was great for drinks and breakfast.
There are many things to do, eat and see in walking distance.
Cons: There were a lot of loud guests who were clearly out to party the Saturday that we stayed here.
The rooms facing Clark street had a lot of car honking/traffic sounds until well after 2am. Bring ear plugs!
8.5 Excellent
Pros: I loved this hotel. My girlfriend and I stayed there when spending the weekend in Chicago. The bed was very comfortable, the shower was modern, and the floor to ceiling windows offered great views of the city. The staff was very friendly and helpful as well.
Cons: We checked into the hotel and everything was going smoothly until the gentleman at the front desk nervously told me that our room would be on the 2nd floor and asked me if that was okay. I thought nothing of it at first. If that was the only room they had when we arrived then that's the room we would take. Then when we get to the room and we see by the front door that it is a handicap accessible room. When we enter the room we notice the view outside of our window is obstructed by the awning out front and the shower was not the modern style showed in all of the pictures on this site. It looked like a prison style shower. Not to mention I did not feel good about being in a handicap accessible room when neither of us needed to be. I would hate for the hotel to turn away a handicap person just because we were placed in that room first. We went back down to the front desk and requested a room change which we received with no problem. The lady at the front desk informed us that third party sites tend to move people to handicap rooms. I've found this to be true with other times I have booked rooms on a third party site in the past. She suggested calling the hotel and specifically asking for a non handicap room in the future. So just a heads up.
10.0 Excellent
Pros: The room was very comfortable and had a great use of space. Never felt crowded. The staff was very friendly and very helpful. I would recommend the hotel to anyone staying in Chicago.
Cons:
9.6 Excellent
Pros: Decor is modern and fun. Staff was exceptionally friendly and accommodating. Very clean. Comfy bed.
Cons: I signed up for their program. All hotels seem to be doing this. So I have ANOTHER card in my collection. The card gets you points and you don't have to pay for your bottled water in the room.
9.6 Excellent
Pros: The staff was super helpful, check-in and check-out was easy, and it was one of the best night's sleep I've ever had! My boyfriend and I loved this place and we will definitely be returning.
Cons:
8.0 Good
Pros:
Cons: One thing I don't like about the aloft hotel that me and my family was told to leave the hotel because they smell smoke coming from our room which don't smoke and plus we had our one year old son with us. The lady told us we had to look leave we had half a hour to leave we had a reservation from Friday to Sunday we got put out Saturday evening .... We was falsely accused
10.0 Excellent
Pros: The staff members were some of the best that I have had encounter. They were friendly and had the answers to all of our questions, informative without being annoying. The staff ensured that we were treated right and comfortably, from the valets, front desk receptionist, to the custodians.
Cons: I enjoyed everything about the hotel.
An easy breezy adventure awaits you at Aloft Chicago City Center, a stylish new spot in the bustling River North neighborhood. Enjoy easy access to the Willis Tower and other area offices, plus the Magnificent Mile, Navy Pier, and Wrigley Field. Meet & mingle with friends at our w xyz bar; grab a sweet, savory or healthy snack from re:fuel by aloft, our 24/7 pantry, or play in our re:mix lobby. Plus, you can always stay connected with complimentary hotel-wide wireless internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized showerhead, custom amenities by Bliss® Spa, and more. Maximize work and play at an ergonomic workspace with a desk chair, as well as a 42” LCD TV.
Details
Reviews
Overall 8.9 Excellent
Based on 1,132 reviews
Location
9.5
Bar and Beverages
8.9
Room
8.8
Service
8.8
Pool
8.6
Comfort
8.5
Breakfast
6.8
Value for money
4.7
WiFi
4.7
Location
9.3
Pool
8.6
Service
8.6
Room
8.2
Comfort
8.0
Breakfast
6.3
WiFi
4.4
Value for money
4.3
Location
9.4
Bar and Beverages
9.1
Room
8.8
Service
8.6
Comfort
8.5
Vibe
8.3
WiFi
4.9
Value for money
4.4
Location
9.6
Room
8.8
Location
9.6
Service
9.0
Room
8.9
10.0 Excellent
Pros:
Cons: Elevators require key each time to go up stairs
10.0 Excellent
Pros: ALL staff that we incountered from valet to bellman house keeping and front desk were all very friendly and helpful.
Having worked in the hotel industry it was easy to spot a top notch beautiful hotel with an amazing staff.
Cons: Toilet was loose or unattached to the bathroom floor but still functioned properly.
10.0 Excellent
Pros: Great location, nice room, beautiful bathroom, comfortable beds, steps from the orange line, State St. and Michigan Ave., Theatres, and museums. We were able to walk everywhere we wanted to go. Great rice view. Libby music was a bit loud, but the younger crow probably would think that was great!
Cons:
10.0 Excellent
Pros: We stayed here with our two older children (age 16 & 20) over July 4 weekend; an incredibly busy weekend for the city but this was an oasis of luxury. Recently renovated, hotel features a beautiful artistic lobby, excellent coffee/sandwich bar in lobby, lounging areas with couches, restaurant, bar. Rooms are deluxe, very comfortable beds, modern bathrooms, with gorgeous views of the city and nearby Chicago river.
Cons:
5.1 OK
Pros: Location, bedding, room decor.
Cons: Wasn't notified of renovations by kayak nor Marriott, when I told the front desk this, I was told I should do my own research to make sure hotel isn't being renovated. Then the workers started a half hour earlier than I was told on Sunday morning, and when I called the front desk, nothing was done about it. They were constantly drilling directly above our room. I was given the wrong room and wasn't offered a switch when the correct room became available, and I left an item there after checking out and called two hours later and the item had gone missing from the room. When I called the customer care line, the hotel called back to apologize and did not offer anything to rectify the situation. Terrible stay, will not be booking there ever again.
6.5 Good
Pros: Great staff, good location. Restaurant is wonderful.
Cons: Small room, older hotel/rooms, bed not so comfortable, no in room eats other than water/coffee. Definitely over priced.
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP R Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complemented by skyline views of the city's famed architecture. Wind down inside this boutique Chicago hotel Rejuvenation Center boasting a refreshing indoor pool and indulgent spa services. Experience a unique and hip scene with local flair, delectable dishes and creative cocktails. One of the leading Chicago Loop hotels is just steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Your own Windy City experience awaits at this downtown Chicago luxury hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 13,772 reviews
Location
9.5
Service
8.8
Cleanliness
8.2
Amenities
8.2
Vibe
8.2
Food
8.2
Room
7.5
Breakfast
7.4
Beach
7.1
Wellness Area
6.3
WiFi
6.1
Location
9.6
Service
8.7
Comfort
8.0
Room
7.9
Breakfast
7.4
WiFi
6.3
Location
9.2
Service
8.8
Comfort
7.5
Room
7.5
Breakfast
7.1
Location
9.5
Service
8.8
Cleanliness
8.1
Comfort
7.6
Room
7.4
Breakfast
6.9
Wellness Area
6.3
Location
9.5
Service
9.1
Food
8.1
Bar and Beverages
8.1
Breakfast
7.8
Room
7.6
Wellness Area
6.4
Value for money
6.0
10.0 Excellent
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Cons:
8.8 Excellent
Pros: Great location, great value for the price.
Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
9.7 Excellent
Pros: Large rooms and bathrooms. Plenty of fast elevators.
Great location for the north end of the Magnificent Mile.
Cons: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
5.1 OK
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Cons: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
8.5 Excellent
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Cons:
10.0 Excellent
Pros: Great spot. Conveniently located. Pleased overall with the property.
Cons:
10.0 Excellent
Pros: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.
Cons: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
10.0 Excellent
Pros:
Cons: Rooms too small
8.8 Excellent
Pros: The French ambiance.
Cons: A bit expensive.
8.5 Excellent
Pros: Great location, beautiful room and good staff.
Cons: Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
10.0 Excellent
Pros: beautiful hotel
Cons: bed was too soft
9.4 Excellent
Pros: Room was nicely appointed and very functional
Cons:
Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 6,420 reviews
Location
9.0
Service
8.7
Breakfast
7.4
Cleanliness
7.4
Room
6.8
WiFi
6.4
Value for money
4.7
Location
8.6
Service
8.5
Breakfast
7.4
Vibe
6.8
Cleanliness
6.7
WiFi
6.6
Comfort
6.2
Room
6.2
Value for money
4.3
Location
8.9
Service
8.3
Breakfast
7.4
Cleanliness
7.2
Vibe
6.9
WiFi
6.5
Room
6.0
Comfort
5.9
Pool
5.7
Value for money
4.4
Location
9.2
Service
8.4
Cleanliness
7.5
Breakfast
7.0
Vibe
6.7
Comfort
6.6
WiFi
6.3
Room
6.0
Value for money
4.6
Location
9.2
Service
7.8
Cleanliness
7.2
Breakfast
7.2
Room
6.5
WiFi
6.4
Value for money
5.0
7.4 Good
Pros: Nice hotel
Cons: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.
10.0 Excellent
Pros: The service was great even if the hotel was sold out!!
Cons:
9.4 Excellent
Pros: Nice room; cool hotel
Cons: No pool
7.4 Good
Pros: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Cons:
9.4 Excellent
Pros:
Cons: No compliants
10.0 Excellent
Pros: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.
Cons: It was pricey, but definitely worth it. I really can't say anything else that was undesirable, as our stay was basically perfect.
7.7 Good
Pros:
Cons: Massive hotel. too big. very unpersonal. conference hotel and for group travel.
9.7 Excellent
Pros: almost everything
Cons: $65 for parking at their hotel. too much for guest
10.0 Excellent
Pros:
Cons: I enjoyed my stay. No recommendations for improvement T this time
10.0 Excellent
Pros: Centrally located and accessible to tourist attractions. Friendly knowledgeable staff. Value priced.
Cons:
9.7 Excellent
Pros: Very clean comfortable room with a great view. Close to many areas we wanted to visit. Would definitely choose this hotel again.
Cons:
10.0 Excellent
Pros: Easy walk to many restaurant, sites and public transportation.
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Details
Reviews
Overall 8.8 Excellent
Based on 4,238 reviews
Location
9.5
Service
9.0
Amenities
8.9
WiFi
8.8
Value for money
8.1
Breakfast
8.1
Room
6.8
Location
9.6
Service
9.0
Amenities
8.9
WiFi
8.8
Breakfast
8.1
Comfort
7.2
Room
7.0
Location
9.4
Service
9.2
WiFi
9.0
Amenities
8.2
Breakfast
7.8
Cleanliness
6.9
Comfort
6.1
Room
6.0
Location
9.4
Service
9.2
Amenities
8.9
Value for money
8.2
Breakfast
7.7
Comfort
6.5
Room
6.3
Location
9.6
Service
8.9
Value for money
7.9
Room
6.9
10.0 Excellent
Pros: Very accommodating and nice place. Excellent value!
Cons: Nothing!
9.4 Excellent
Pros: I was surprised at how well the hostel was maintained. The staff was incredibly friendly and helpful.
Cons: The blanket was to small.
10.0 Excellent
Pros: Safe, welcoming environment. GREAT location close to a variety of attractions, amenities and public transportation.
Cons:
9.3 Excellent
Pros: It was very clean, great downtown location, employees were very nice and provided lots of info on the area like where to eat and what to do. The place was fairly quiet, provided breakfast, and had sitting areas with nice leather arm chairs.
Cons:
When you stay at HI Chicago, you'll be in a great location, within just a 10-minute walk of Art Institute of Chicago and Buckingham Fountain. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi and continental breakfast daily between 7 AM and 10 AM. Also, Millennium Park and Willis Tower are within a 15-minute walk.
Details
Reviews
Overall 8.8 Excellent
Based on 910 reviews
4.8 OK
Pros: Rooms are pretty clean and comfort
Cons: Staff was really bad, they treat you in a bad way, they didnt provide any help, they charge you for everything. I asked for a double bed room and they charged me extra 20$ even I requested the room weeks ago, Internet isnt free and is really expensive.
9.4 Excellent
Pros: Staff promptly covered our mistake of a missing room with a walk-in and helped the family stay together during the vacations!
Cons:
10.0 Excellent
Pros: For Chicago Michigan Avenue, the price is good for quality, clean rooms. Yes the room is small but very functional. Large bathrooms and plenty of storage.
Cons:
9.1 Excellent
Pros: Great location and valet parking is great after long drive
Cons: "Historic " structure inside
8.6 Excellent
Pros: The room we had was amazing. The view was amazing. The hotel itself was amazing.
Cons: The lady who checked us in was very very rude, we booked 2 double beds a month I'm advance and she leads to tell me that we did not. We told her that we wanted 2 queen beds and she lies and says there aren't any rooms available with the bed arrangement we want. When I pull out the paper and show her the we had 2 queen beds, she goes to talk to another person and than a room that fits what we wanted magically appears. Other than this ridiculous incident all of the other staff was very very nice. Avoid checking in with the African-American girl with braces.
7.6 Good
Pros: The room was comfortable and updated.
There was an employee who listened to me (Iesha) and displayed professionalism and good customer service when there was a HUGE error in the room reservation on the part of Kayak/Get a Room.
Lobby was inviting,
Cons: The hotel forced me to upgrade my room and pay more per night due to the reservation made through Kayak/Get a Room which did not secure 2 double beds for 4 people. They contract with Kayak but you still need to call the hotel directly to be sure you are receiving the room you requested. Does not make sense to contract if you still need to call them directly.
They did not clean the room during the stay unless asked directly.
10.0 Excellent
Pros: Great location, clean room, friendly service
Cons: Food service only began at 6am.
10.0 Excellent
Pros: The hotel was fantastic as well as the staff.It was clean and the bed was extremely comfortable. Great recommendations for activities and food. We had the the tasting menu at Mercat restaurant and had some of the best food we ever tasted. We will definitely be staying here the next visit to Chicago!
Cons:
The Blackstone Hotel in downtown Chicago is a storied architectural icon rooted in the city's legendary past, newly updated to deliver a distinguished hospitality experience for today's discerning traveler. Previously known as the Renaissance Blackstone, this recently revitalized destination is blooming as a point of cultural and creative discovery on the Cultural Mile. Building on its iconic past, The Blackstone joined Marriott’s Autograph Collection Hotels in June 2017. This downtown Chicago hotel offers modern accommodations boasting views of Lake Michigan and Grant Park, acclaimed dining, refined meeting spaces, and thoughtful details like complimentary turn-down service and more. With stories to tell, The Blackstone is set to surprise, entertain, and inspire with a clever contemporary attitude.
Details
Reviews
Overall 8.7 Excellent
Based on 1,780 reviews
Location
9.2
Cleanliness
9.1
Service
9.1
Room
7.2
Breakfast
5.6
WiFi
4.5
Value for money
4.2
Cleanliness
8.9
Location
8.9
Service
8.8
Comfort
6.3
Room
5.7
Breakfast
5.7
WiFi
4.7
Value for money
4.1
Location
9.3
Cleanliness
9.2
Service
8.7
Room
7.0
Comfort
6.9
WiFi
4.6
Value for money
4.3
Service
9.2
Location
9.1
Cleanliness
8.7
Comfort
7.6
Room
7.5
WiFi
4.7
Value for money
4.2
Location
9.2
Service
8.9
Comfort
6.9
Room
6.5
WiFi
4.6
Value for money
4.3
4.8 OK
Pros:
Cons: I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.
2.0 Poor
Pros: So ridiculous paying 19$ for wifi
Cons:
8.5 Excellent
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Cons: BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...
10.0 Excellent
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Cons: Finishes could use a makeover, I have stayed there for years and it could use an update. Would rather see a walk in shower instead of cheaper looking old tubs (however OUTSTANDING water pressure). Breakfast is a little pricey too.
7.4 Good
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
Cons:
10.0 Excellent
Pros: Nice , good location.
Cons:
8.8 Excellent
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Cons: We ordered food at the bar and they checked on it twice but it never came. Everything else was great
7.1 Good
Pros: Overall hotel is good...good location, nice athmosphere, etc
Cons: Bugs in the bed! ... Woman hair in the bed! ... Air conditioner not working properly....
5.1 OK
Pros: Location in the heart of Chicago downtown.
Cons: Lack of concern for the interests of customers. I was a Marriot Gold Elite member and after this recent stay I felt like I should quit the reward program for good.
7.1 Good
Pros: Location
Rate
Cons: Small room and bathroom
Hotel could have been cleaner.
Room temperature hard to regulate
Very dated
10.0 Excellent
Pros:
Cons: No available movies to watch in room.
10.0 Excellent
Pros: Great customer service! The staff was very helpful and informative. The Manager spent about 20 minutes with us outlining key points on a map he provided of places to go and things to see as well as the walking distance from the hotel. The whole staff was very friendly. The ambiance of the hotel decor & design was outstanding, not to mention the perfect view from our room. The location is superb & right in the center of Chicago's nightlife.
Cons: The only thing that I didn't like about the place is that they shut down the pool area earlier than most hotels. But overall would rate this hotel a perfect 10. Great experience and would definitely recommend!
Step into a sophisticated stay at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. After experiencing the dynamic culture of Chicago, make yourself at home in our modernly appointed rooms and suites. We offer stunning city views, 55-inch flat-screen TVs and room service. We also feature a concierge-level with exclusive perks. After waking up refreshed on our luxurious bedding, get energized for the day by exercising at our state-of-the-art fitness center. During downtime, socialize with friends at the sleek Chicagoan Lobby Bar. When it's time to get down to business, reserve one of our 13 event venues and discover the perfect setting for your impressive business meeting. No matter what brings you to Illinois, let the adventure begin at Hotel Chicago Downtown, Autograph Collection.
Details
Reviews
Overall 8.8 Excellent
Based on 99 reviews
Food
10.0
Cleanliness
9.5
Location
9.5
Value for money
9.3
Breakfast
9.2
Amenities
8.5
Comfort
8.3
Vibe
8.3
Room
8.2
Service
7.5
Food
10.0
Location
9.6
Cleanliness
9.6
Value for money
9.2
Breakfast
9.0
Room
8.3
Vibe
8.2
Service
7.4
House 5863- Chicago's Premier Bed and Breakfast puts you within a 15-minute drive of Wrigley Field and John Hancock Center. Free perks include WiFi, wired Internet, and continental breakfast daily between 5 AM and 1:00 PM. A snack bar/deli and a terrace are other highlights, and rooms at this Art Deco bed & breakfast offer up nice touches like bathrobes and Select Comfort beds with Egyptian cotton sheets.
Details
Reviews
Overall 8.6 Excellent
Based on 2,407 reviews
Bar and Beverages
10.0
Location
9.3
Service
8.5
Wellness Area
7.9
Breakfast
7.1
Room
6.7
WiFi
6.5
Value for money
6.1
Comfort
5.1
Pool
4.1
Location
9.5
Service
8.3
Wellness Area
7.8
Breakfast
6.8
WiFi
6.3
Room
6.1
Value for money
6.1
Comfort
4.8
Pool
3.8
Location
9.1
Service
8.4
Breakfast
7.3
Room
6.7
WiFi
6.5
Value for money
6.3
Comfort
5.2
Pool
4.5
Location
9.4
Service
8.5
Food
8.0
Breakfast
7.1
Room
6.9
Value for money
6.2
Comfort
5.4
Location
9.6
Service
8.3
Room
6.6
Value for money
6.1
Comfort
5.1
10.0 Excellent
Pros: The hotel was in a great location, it was close to a variety of restaurants and activities. Also there is access to the red line subway directly in front of the Hotel. It was a clean and stocked with complementary coffee! We also had great help from Reggie with our luggage. He was friendly and made everyone laugh. Alma at the check in desk was also very helpful.
Cons: Overall everything was great except for our first encounter with a lady at check-in. We were trying to describe an issue we were having about our luggage. Our flight lost three of our bags and would be delivering it to the hotel. We were brushed off and felt as if our issue wasn't important enough to be listened to. Alma was able to step in and help.
8.5 Excellent
Pros:
Cons: There was a few hairs under pillow and in the bathroom upon arrival .
10.0 Excellent
Pros: The staff was so friendly and I enjoyed the free coffee service in the mornings. I also took advantage of printing out my boarding pass with their easy airline check in computer in the lobby.
Cons:
10.0 Excellent
Pros: Valet parking was very expensive for the weekend. We could've chose self parking which was around the block but did not know that until we arrived. We chose the valet parking because we were exhausted from the drive into the city. You have to really look for the hotel driveway to pull in off of the street in unfortunately we arrived on a Friday evening and it took us three or four times driving around the block in bumper-to-bumper traffic to get in.
Cons:
10.0 Excellent
Pros: It was a great hotel, great rooms, very clean, and a pretty nice view of downtown Chicago. All of the staff was amazing and any question we had was answered. If you drive there are tons of parking garages right in the area that are in walking distance. We decided to walk everywhere since it was all right there. We loved our stay and will stay at the Hilton again.
Cons:
8.0 Good
Pros: The beds were nice and the rooms were very clean. The staff was okay, very effective. I liked the showers and fluffy towels. Good view.
Cons: The window in my room was missing the safety piece that prevents it from opening all the. A 21 story fall may have adverse consequences to the curious child. For me it wasn't a huge deal, I don't have a kid that's going to fall out a window, but it does show a lack of attention to detail. I also noticed the exterior of the building wasn't as clean as other hotels.
10.0 Excellent
Pros: Great location! Housekeeping was very attentive and room was fresh and clean each day.
Cons:
8.6 Excellent
Pros: Loved that Weber Grill is downstairs!
Cons: Although staff was polite they didn't seem to genuine. Clare was great!
Chicago hotels must have it all in order to serve such an eclectic, vibrant city, and the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel is the preferred choice among full-service downtown Chicago, Illinois hotels for business, leisure and convention guests. Located in the heart of the Magnificent Mile and adjacent to vibrant River North dining & entertainment, this stylish Chicago hotel is convenient to Navy Pier, the Merchandise Mart, McCormick Place and Chicago's Loop business and financial district. All are just minutes away. Everything. Right where you need it! As our Hilton Garden Inn guest, you'll enjoy an upscale, boutique-type Chicago hotel near famous Chicago attractions and businesses: Located in the heart of downtown Chicago's Magnificent Mile, Surrounded by world-class dining, art galleries, nightclubs, and entertainment, Two blocks from famous North Michigan Avenue shopping, Four blocks to Navy Pier and the Loop business and financial district, Minutes to McCormick Place Expo Hall, Millennium Park, popular museums, and lakefront. Among upscale hotels in downtown Chicago, Illinois, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel offers a remarkable level of convenience and style, featuring sophisticated Chicago hotel and full-service amenities at moderate prices. Our Hilton Garden Inn hotel in downtown Chicago offers unrivaled services combined with comprehensive Chicago meeting facilities, making this an ideal hotel for Chicago meeting venues. Enjoy Chicago hotel dining with classic outdoor grilling at Weber Grill - our casual on-site restaurant. Delight in delectable room service as you settle into one of our amply-appointed guestrooms, complete with refrigerator, microwave oven and stunning views of the Chicago skyline. As a convenient option for Chicago hotels, we offer a variety of on-site features and services, including: 357 generously-appointed Chicago hotel rooms, Six hospitality suites, ideal for small functions, Weber Grill, serving breakfast, lunch, dinner and room service, Pavilion Pantry, open 24-hours, featuring food and beverages, Heated indoor pool, whirlpool, and on-site fitness room, Boutique-style lobby and amenities, Complimentary 24-hour business center, Complimentary high-speed Internet in all guestrooms and public areas, Microwave, refrigerator, coffee maker, and more in each room, Convenient access to all of Chicago's transportation options. As the only downtown Chicago hotel in the area to offer full-service suite amenities at a non-suite price, the Hilton Garden Inn Chicago Downtown/Magnificent Mile hotel is the preferred choice for all types of travel. Relax in our comfortable, boutique-style environment, just steps from North Michigan Avenue and River North attractions. Be sure to check our Chicago hotel deals for great savings on your Chicago vacation. Book your Chicago, Illinois hotel reservations online today for our Best Rates. Guaranteed. *****Everything. Right where you need it.*****
Details
Reviews
Overall 8.6 Excellent
Based on 1,547 reviews
Location
9.6
Service
9.5
Bar and Beverages
9.4
Cleanliness
7.5
Vibe
6.9
Breakfast
6.8
Room
6.2
Amenities
5.8
Wellness Area
5.0
WiFi
4.8
Comfort
3.6
Service
9.7
Location
9.6
Bar and Beverages
9.2
Cleanliness
7.1
Breakfast
6.7
Amenities
6.2
Room
5.9
Comfort
3.8
Service
9.7
Location
9.7
Bar and Beverages
9.4
Cleanliness
7.5
Breakfast
7.2
Vibe
6.7
Amenities
5.8
Room
5.6
Comfort
3.3
Location
9.7
Service
9.5
Bar and Beverages
9.0
Cleanliness
7.0
Vibe
6.7
Value for money
6.4
Room
5.8
Amenities
5.6
Comfort
3.5
Location
9.6
Bar and Beverages
9.5
Service
9.5
Room
6.1
Amenities
5.9
Comfort
3.3
8.0 Good
Pros: We've stayed at Hotel Lincoln several times and always had a positive experience. The location is perfect for us, and there's lots to do within walking distance (great shops and restaurant, parks, zoo, Navy Pier, etc.) The staff are great, the rooftop bar is a nice experience (especially on a nice clear night) and even the little coffee shop off the lobby is good. The rooms are small, but cozy and have everything you need.
Cons: Your experience may vary quite a bit depending on your room/location. Those on the higher floors tend to be more quiet and private. Similarly, if you spring for the "lake view" you can either get something higher up that directly faces the lake (Amazing!) or something a few floors down that, technically, does offer a lake view, but only if you sort of lean and look out your window at an angle. On our most recent stay, we had a 2nd floor room, and while fine it was our least enjoyable stay. There was noise from the street/construction, and there was no privacy shade on the window, so our choices were either to nearly black out room with the regular shades fully down OR open those shades and invite pedestrians a pretty clear peak into our room. Also, the room lacked a full length/floor mirror that other rooms in the past have had. Not a huge deal, but the mirror is nice when someone else is in the bathroom or its mirror still has the fog of a recent shower.
8.5 Excellent
Pros: The roof top bar. The view was amazing!!
Great shower head!
Cons: The AC in the room was not working to well
7.7 Good
Pros: Helpful staff, great location.
Cons: Bed was very hard and pillows were not great. Invest in some top pillows!
10.0 Excellent
Pros: Beautiful view of the park and lake! Great rooftop bar and unique decor in the rooms. I also loved Elaine's coffee call downstairs.
Cons: They should place a mirror above the desk and move the coffee bar so it's not in the closet - hard to find.
10.0 Excellent
Pros: Excellent hotel. Terrific location. Staff is outstanding. I highly recommend to anyone visiting Chicago.
Cons:
6.5 Good
Pros: Location, location, location and general friendliness of the staff. We stayed there on a special and paid about what it is worth, a third of the normal price
Cons: A boutique hotel at this location is a great idea, but the decorating---plaids everywhere in a small space--is enough in itself to drive you mad. And it really doesn't cover up this was once a Day's Inn. You pay a lot of money for hotels in Chicago and this is a one of a kind location. That's about all it has going for it.
10.0 Excellent
Pros: Liked everything about that Hotel. Would love more deals and hook ups but I really can't complain. Shopped around for a good price, they upgraded us without request and with no charge added. Staff was super pleasant and catered to us without question.
Cons:
10.0 Excellent
Pros: Location was great! Hotel staff was very friendly and responsive. Room was clean and comfortable. Loved the coffee shop, rooftop lounge and restaurant.
Cons: Elevator was a wait sometimes.
9.7 Excellent
Pros: Everything....
Cons:
8.0 Good
Pros: The front desk service really put it over the top!
Cons: The elevators took a long time and the one of the baristas on the main floor coffee shop was quite rude.
8.5 Excellent
Pros: The front desk staff were very nice and helpful, especially Edgar.
Cons: The heat/air conditioning is provided by a wall unit, making it hard to find the optimal temperature in the room. I was either too hot or too cold.
9.7 Excellent
Pros: STAFF were supper friendly, nice, and helpful. Wonderful people all of them! Location is great! Look and decor were very cool. Hip and modern with a touch of swank.
Cons: Sharp corners on end of bed that I kept running into. Not much clearance between lovely bed little desk. Have several bruises from passing between them.
Live, Stay, and Play like the locals do while enjoying a refreshing vintage take on the Chicago experience.
Details
Reviews
Overall 8.6 Excellent
Based on 646 reviews
Location
9.8
Service
8.6
Comfort
8.5
Wellness Area
8.5
Room
7.9
Cleanliness
6.8
Vibe
6.1
Food
6.0
Amenities
5.1
Breakfast
5.0
Value for money
4.6
Bar and Beverages
2.0
Pool
1.9
Location
9.8
Service
8.7
Comfort
8.3
Room
7.8
Vibe
6.4
Food
6.0
Amenities
5.4
Value for money
4.4
Location
9.8
Comfort
8.3
Service
8.3
Room
7.5
Vibe
6.2
Amenities
5.6
Location
9.7
Service
8.8
Comfort
8.6
Room
7.9
Room
7.7
10.0 Excellent
Pros: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Cons:
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Details
Reviews
Overall 8.5 Excellent
Based on 2,558 reviews
Location
9.4
Wellness Area
8.6
Pool
8.5
Service
8.4
Breakfast
7.6
Amenities
7.2
Cleanliness
7.0
Vibe
6.1
WiFi
6.0
Room
5.8
Comfort
4.9
Value for money
4.3
Location
9.2
Pool
8.6
Service
8.0
Breakfast
7.2
Cleanliness
6.8
Amenities
6.8
Vibe
5.8
WiFi
5.8
Room
5.2
Comfort
4.9
Value for money
3.9
Location
8.9
Pool
8.3
Service
8.3
Breakfast
7.6
Cleanliness
6.4
WiFi
5.8
Vibe
5.7
Comfort
4.7
Room
4.6
Value for money
4.1
Location
9.3
Pool
8.5
Service
8.4
Amenities
6.6
Cleanliness
6.6
Vibe
5.9
WiFi
5.7
Room
5.6
Comfort
5.2
Value for money
4.6
Location
9.6
Service
8.3
Breakfast
7.7
Cleanliness
7.1
Amenities
6.5
Vibe
5.9
Room
5.8
Comfort
5.1
Value for money
4.5
8.5 Excellent
Pros:
Cons: Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
7.1 Good
Pros: Location is great, staff professional and helpful.
Cons: Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
10.0 Excellent
Pros: Is the best, perfect ubication
Cons:
10.0 Excellent
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Cons:
8.5 Excellent
Pros: location
Cons: need sound proof windows,,,,could hear sirens all night
9.7 Excellent
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Cons: When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
6.5 Good
Pros: Pretty hotel with nice location
Cons: Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
3.4 Mediocre
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Cons: Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?
10.0 Excellent
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Cons: Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
7.4 Good
Pros: Great location
Cons: Dirty bathtub, lights out in bathroom of room 541
10.0 Excellent
Pros:
Cons: Lack of comfortable lounge area in the bar area. Years back there was a very ample lounge area for either for couples or larger groups. Too bad they eliminated it.
I am also glad the re-opened the pool early.
10.0 Excellent
Pros: Location, staff, great pool and work put facilities.
We were able to walk where ever we needed to go.
Architecture is beautiful. Great place to stay. Comfortable rooms, nice view. We loved our stay and will go back.
Cons: Need a better coffee maker. Small microwave in room. Fridge for your own soft drinks. Mini bar was very expensive
Embracing its historic origins the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge and wind down with a sauna a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar and you can savor fine wines by the fire in our stylish ENO bar.
Details
Reviews
Overall 8.5 Excellent
Based on 1,089 reviews
Bar and Beverages
10.0
Location
9.4
Cleanliness
9.2
Service
9.2
Food
9.1
WiFi
9.1
Value for money
8.2
Breakfast
6.9
Room
6.3
Location
9.5
Cleanliness
9.3
Service
9.2
Food
9.1
Breakfast
7.1
Room
6.2
Location
9.6
Cleanliness
9.2
Service
9.1
Amenities
7.7
Breakfast
6.7
Room
5.5
Comfort
4.8
Service
9.4
Location
9.4
Cleanliness
9.3
Amenities
6.9
Breakfast
6.9
Room
5.9
Comfort
5.0
4.0 Mediocre
Pros: Very friendly stsff
Cons: Hostels in europe had free soap and shampoo. This hostel was too bare bones especially for the price. A night light to read would have been nice
4.0 Mediocre
Pros: Close to downtown
Cons: hope it was clean enough
10.0 Excellent
Pros: This is more a dorm style accommodations, but the room was exactly what we needed, a place to sleep, shower, and hold our things while we were out. Perfect spot, cheap, and super friendly staff!
Cons: About the only bad thing is the mattresses were a bit uncomfortable. If you have back problems, I wouldn't recommend it.
8.0 Good
Pros: I've stayed in many hostels, and this was one of the coolest, between the neighborhood, restaurant, lounge area, decor, very nice bathrooms, and private rooms for such a low-cost.
Cons: I came home with a few suspicious looking bites on my backs and legs. Not cool......... I know it's budget lodging but I've stayed in worse hostels without getting bed bug bites.
1.0 Poor
Pros: Nothing it was terrible.
Cons: It was just 1 small, dorm like room, that could fit 4 people. The wifi was very slow. We had to wait for other people to finish using the bathrooms. The bathrooms inside were unsanitary and not clean. We had to climb up stairs with our luggage.
10.0 Excellent
Pros: The room is simple and small, but the basement provided a common place which includes everthing - kithen,couch, TV, computers, free breakfast, table soccer, books, games, tea and coffee, very convinent!
Cons:
10.0 Excellent
Pros: Perfect for a solo trip. Since it's close to the Blue line its easy to get around the city.
Cons: The bathrooms could have used more regular attention.
10.0 Excellent
Pros: Even though it is a hostel, it was quite clean and felt pretty homey, so that was a plus.
Cons: I wish there were more bathrooms.
9.0 Excellent
Pros: This is a very clean hostel.
Cons: The walls are pretty thin. Though we had no issues with other people being loud, we could constantly hear doors slamming. I would recommend that they tell their patrons to refrain from letting the doors slam.
8.0 Good
Hybrid hotel/hostel. Bare bones accomodations.
Pros: Friendly helpful staff
Cons:
2.0 Poor
Well, I was not aware of the low quality of this hotel before I selected it. It was my fault
Pros: Only the location. The price (rate) is much higher than th facilities avaiable
Cons: The sharing of rest room for 4 rooms and poor uninviting breakfast service.
10.0 Excellent
More of a hostel than a hotel.
Pros: Very quaint, fun place to stay. Very close to cool restaurants and clubs. Just two blocks from the train station to get to downtown. The price was very reasonable.
Cons:
At Holiday Jones, you'll be within a 10-minute drive of Willis Tower and Skydeck Ledge. For a bite to eat, guests can check out 5411 Empanadas, one of 2 restaurants, which serves Argentinean cuisine and is open for breakfast, lunch, and dinner. Also, University of Illinois Chicago and John Hancock Center are within a short drive.
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