Chicago hotels near Northwestern Memorial Hospital

Cons: NOTHING

Cons: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Cons: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Cons: Parking

Cons: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Cons: No issues.

Cons: no full length mirror in the room

Cons: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Cons: That they didn't have a Jacuzzi In the hotel

Cons: None, accommodations were excellent.

Cons: Self park garage was far.

Cons: Nothing - everything was Great!

Cons: I liked it all

Cons: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.

Cons: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Cons: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Cons: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Cons: Rooms are a little dark.

Cons: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Cons: Not the hotels fault but due to covid, restaurant/bar was closed during our stay. Only open Thursday-Sat or Sun. Did care for having to go up to 2nd floor lobby and then switching elevators to get to our room

Cons: The room was poorly set up so that the shower (and everything else in the bathroom) was visible from the bed - making it nearly impossible to have any privacy considering the control of the curtain which covers the glass is left in the control of the person outside of the bathroom. We had also requested a quiet room, not located directly under the roofdeck club to be able to sleep in and relax while staying there. What we did not account for was the incredibly loud construction beginning before 8am on a Saturday directly above our room. When we contacted guest services to help resolve the issue, they were slow to respond and weren't as sympathetic / helpful as I would have imagined. At 12PM on Saturday, we were awoken by a large party on the floor above us with at least 20 people and loud music - this also took guest services a while to respond to. When we booked this room, we were thrilled to be staying in a hotel / spa for a relaxing weekend. It seemed the hotel was more of a party hotel than anything.

Cons: I could hear a party going on in the room across the hallway, obviously very annoying at 10:30pm when i'm trying to sleep. When I complained the desk staff responded by telling me the noise complaint policy and that it may take a while for them to deal with the noise since the "partiers" have rights too. They weren't apologizing and they treated me like I was being difficult. What is difficult about expecting a hotel room to be place suitable for sleep? It took them over 15 minutes and 2 trips to the lobby to make things right but only after the concierge stepped in to offer an apology and an upgraded room away from the noise. He was the only one that appeared to have any hospitality training. They should hire more employees like him. Ultimately Chicago has so many hotel options, I can't see a reason to stay at Dana again.

Cons: Nothing.

Cons: We checked into the hotel at about 8 in the evening the night befor, and the desk clerk at that time let us know if we needed a late check-out just let the front desk know.... In the morning around 1030am, we requested from a different desk clerk a later check out time of an hour ot so. The clerk at the desk was undeservedly rude to us in telling us no. There are many better ways to deliver a no to a paying guest.

Cons: The Hotel is amazing but while picking up my vehicle from the valet I noticed that it had been hit. The valet attempted to say that that was how the vehicle was when he got it. I was told by the head of security that it would be taken care of. As of a week later I have not heard from the hotel or the valet company

Cons: I really didn't like to see all of the homelessness in the city. Not they we were bothered, but it was sad to see some many people even kids in disparity in such a great city

Cons: Bed was to soft pillows

Cons: I enjoyed my stay. No recommendations for improvement T this time

Cons: look at your bill. they have mini-bar items on the cabinet. if you hit them with your suitcase, you will be "charged" on your bill. the items are on a tray that detects movement & if an item is dislodged from its place, the computer reads that you used the item. POOR DESIGN!

Cons: Shower turned to very cold water.

Cons: The service in the Library and Pump Room was slow

Cons: The elevators are old and small. My room had a bed in it, and was barely bigger than the bed. It has a small desk and it felt like I was sleeping in a converted closet. Not even a clock. It goes way beyond minimalistic.

Cons: The service was inconsistent from the front desk to room service; however, that may be because it is not a family friendly hotel and they are unabashed about the fact that they want to appeal to adult who want to emulate the Hollywood scene. There is a concerted effort to seem exclusive and the entire hotel wreaks of it. Upgrade to a suite for better service, the staff always looks up your room and if you have a larger room, you are treated better although they should be trained to treat every guest equally. Skip the concierge for your tours and book 2r hours ahead online. The online prices beat any price the concierge can offer and you can use your credit card online, if you book with the concierge for some reason you have to pay them in cash for your tours.

Cons: Dislikes: very rude parking attendant, expensive parking

Cons: I was very unhappy when they gave my credit card information to a third party

Cons: The rooms were okay. A little run down (stains on the floor, chipped furniture). I received a good deal on the cost of my room, but wouldn't pay the full price for one of their rooms. But you may really be paying for the location and great food/bar scene.