Overview

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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 943 7200

$202+

Overall guest ratings

8.7/10 Excellent
based on 1,581 reviews

Review highlights

  • 10.0
  • 9.5
  • 6.6
  • 6.2

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or enjoy Lake Michigan at Oak Street Beach. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the WestinWORKOUT® Fitness Studio and then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 33 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like flat screen television, in room internet and Heavenly® Beds.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,581 reviews
    • 10.0 "Wonderful beach."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.0 "80% were impressed by the valet service."
      9.0 "90% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 8.6 "Food is delicious."
      10.0 "100% loved the menu selection."
      8.3 "83% loved the dining experience."
    • 8.3 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.9 "89% thought it was clean."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
      5.5 "55% said the architecture was not spectacular."
    • 6.2 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
      5.4 "54% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was stylish."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 4.4 "Value below average."
      4.8 "52% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    based on 774 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.6 "Food is delicious."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.9 "89% thought it was clean."
    • 6.8 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
      5.7 "For 57%, maintenance was acceptable."
      5.6 "Only 56% said the rooms were modern."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
      5.4 "54% considered the lobby entrance to be so-so."
      5.2 "Only 52% thought, the hotel was modern."
    • 5.0 "Internet is average."
      5.2 "52% thought it was adequately priced."
    • 4.2 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 537 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 6.6 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 6.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
      5.1 "For 51%, maintenance was acceptable."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Vibe was decent."
    • 4.6 "Internet is poor."
      4.8 "52% thought it was overpriced."
      4.3 "57% said the wifi quality was bad."
    • 4.3 "Value below average."
      4.8 "52% thought it was overpriced."
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    Overall rating

    8.8 Excellent
    based on 94 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 7.2 "Nice rooms."
      7.8 "78% said rooms were clean."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.9 "Vibe was decent."
    • 4.6 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 173 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 7.2 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.7 "77% said rooms were clean."
    • 7.0 "High comfort."
      8.0 "80% said the beds were comfortable."
    • 5.9 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 5.0 "Internet is average."
    • 4.4 "Value below average."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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