citizenM Chicago Downtown

4 stars
80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
9.0
Wonderful
based on 1245 reviews
1,245 reviews
Mon 27/10
-
Tue 28/10
1 room, 2 guests
Deals from
$183
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$183
Standard Room
$224
Double room
$253
26 more citizenM Chicago Downtown deals
26 more citizenM Chicago Downtown deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hotel with a restaurant, steps from Michigan Avenue A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request. CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.

Latest deals for citizenM Chicago Downtown

Mon 27/10
Tue 28/10
Double room
No inclusions
bed type unknown
$253
nightly with VAT
No inclusions
bed type unknown
$285
nightly with VAT
King room
No inclusions
bed type unknown
$183
nightly with VAT
No inclusions
bed type unknown
$208
nightly with VAT
No inclusions
bed type unknown
$249
nightly with VAT
No inclusions
1 king bed
$259
nightly with VAT
Standard Room
No inclusions
bed type unknown
$224
nightly with VAT
No inclusions
bed type unknown
$316
nightly with VAT
No inclusions
bed type unknown
$387
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • City view
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

9.0
Wonderful
1245 verified ratings
Wonderful
823
Very good
214
Good
98
Okay
34
Fair
29
Mediocre
18
Poor
29

Summary of reviews

Guests say
Guests appreciated the excellent location and modern amenities of the hotel, with many praising the helpful and friendly staff. However, there were complaints about cleanliness and room size, with some guests feeling that the rooms were too small and not cleaned adequately during their stay.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Amenities8 out of 10
Bed Comfort3.5 out of 10
Cleanliness3 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge208 m
  • Chicago Theater257 m
  • Millennium Park0.5 km
  • Art Institute of Chicago0.8 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Chicago Board of Trade Building1.2 km
  • Museum of Contemporary Art1.2 km
  • River North1.3 km
  • Willis Tower1.3 km
  • Grant Park1.3 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about citizenM Chicago Downtown

Low season

High season

Average price (weeknight)

November
May
$353
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 31% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • If you’re after a cheap room at citizenM Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in November and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at citizenM Chicago Downtown, plan to stay on a Thursday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at citizenM Chicago Downtown was booked for on KAYAK in the last 2 weeks was $398, while the most expensive was $398.
  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 1.3 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 14.9 km from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
14% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.8 Good (1,944 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-Fi$191+
3-star hotel
6% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.4 Excellent (1,397 reviews)0.04 kmFitness centre, Restaurant, Room service$208+
4-star hotel
Pendry Chicago8.9 Excellent (1,355 reviews)0.05 kmFitness centre, Restaurant, Bar/Lounge$332+
Enjoy a Hassle-Free Stay in Chicago! Pets Allowed, Close to Chicago Riverwalk
0.07 kmFitness centre, Coffee machine$706+

Cheapest

See cheapest stays in Chicago
4-star hotel
30% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.3 Excellent (3,523 reviews)0.1 kmFitness centre, Bar/Lounge, Room service$155+
4-star hotel
30% cheaperRiver Hotel8.3 Excellent (5,203 reviews)0.11 kmFitness centre, Restaurant, Bar/Lounge$156+
3-star hotel
17% cheaperHampton Inn & Suites Chicago-Downtown8.5 Excellent (2,576 reviews)0.54 kmIndoor pool, Fitness centre, Room service$184+
3-star hotel
14% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.8 Good (1,944 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-Fi$191+

Most recommended

See most recommended stays in Chicago
5-star hotel
The Langham Chicago9.4 Excellent (930 reviews)0.26 kmIndoor pool, Spa and wellness centre, Fitness centre$714+
1-star hotel
Chicago Aqua
9.4 Excellent (58 reviews)0.39 km$379+
4-star hotel
L7 Chicago by LOTTE9.1 Excellent (1,472 reviews)0.09 kmFitness centre, Restaurant, Bar/Lounge$248+
5-star hotel
Trump International Hotel & Tower Chicago9.1 Excellent (2,135 reviews)0.24 kmIndoor pool, Spa and wellness centre, Fitness centre$581+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
1.3 km
Chicago Midway
14.9 km

Everything you need to know for your stay in Chicago

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