Overview

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Swissotel Chicago

323 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 0565

$208+

Rates
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Overall guest ratings

8.5/10 Excellent
based on 2,464 reviews
See all reviews

Review highlights

  • 9.2
  • 8.5
  • 6.7
  • 4.8

Good to know

  • Friendly service
  • Great view
  • Wonderful sightseeing

Nearby

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    About

    Swissotel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissotel Chicagos famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012 and Geneva Restaurant completed in 2015.

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    Amenities

    • Parking (surcharge)
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Wedding services
    • Wi-Fi
    • Beauty salon
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,464 reviews
    • 9.2 "Terrific location."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.3 "Great service."
    • 8.1 "Comfort level is high."
    • 8.0 "Generally very clean."
    • 6.7 "Food is average."
    • 4.8 "Breakfast is below average."
    • 4.3 "Value below average."
    • 4.0 "Internet is poor."
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    Overall rating

    8.5 Excellent
    based on 1,108 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
      7.6 "76% said the beds were comfortable."
      7.4 "74% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      7.7 "77% liked the big bathroom."
    • 6.7 "Bar is ok."
    • 6.6 "Pool is mediocre."
    • 6.4 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.4 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.5 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 3.5 "Value below average."
      4.1 "59% thought it was overpriced."
      1.5 "The price was too high for 85%."
      2.3 "77% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      4.1 "59% thought it was overpriced."
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    Overall rating

    8.5 Excellent
    based on 739 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.4 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.1 "Rooms are great."
      9.7 "97% thought the view was good."
      7.8 "78% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      9.0 "90% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.4 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 4.3 "Value below average."
      5.0 "50% thought it was adequately priced."
      3.4 "66% said the breakfast was too expensive."
      1.3 "The price was too high for 87%."
    • 4.0 "Internet is poor."
      5.0 "50% thought it was adequately priced."
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    Overall rating

    8.8 Excellent
    based on 369 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.0 "Rooms are great."
      9.4 "94% thought the view was good."
      7.9 "79% said rooms were clean."
      9.2 "92% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 6.4 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.3 "Value below average."
    • 4.3 "Internet is poor."
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    Overall rating

    8.5 Excellent
    based on 246 reviews
    • 9.2 "Terrific location."
    • 8.8 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.5 "Comfort level is high."
      8.0 "80% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 8.1 "Rooms are great."
      9.7 "97% thought the view was good."
      8.0 "80% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.7 "Pool is mediocre."
    • 6.6 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Value below average."
      4.4 "56% thought it was overpriced."
    • 3.6 "Internet is poor."
      4.4 "56% thought it was overpriced."
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    Hotel type
    Guests recommend this hotel for business travelers.
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great view"
    "Wonderful sightseeing"
    data provided by TrustYou

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