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Chicago Marriott Downtown Magnificent Mile

540 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 836 0100

$170+

Overall guest ratings

8.2/10 Excellent
based on 2,512 reviews

Review highlights

  • 9.3
  • 8.2
  • 4.9
  • 4.2

Nearby

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,512 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 6.9 "Food is average."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.2 "62% said the architecture was not spectacular."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.5 "85% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      2.1 "79% found problems with the furniture."
      1.9 "81% thought the tv was sub-standard."
      0.3 "Air conditioning was criticized by 97%."
      4.0 "60% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
      0.7 "93% had problems with the shower."
    • 4.2 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 3.9 "Value below average."
      2.6 "74% thought it was overpriced."
      1.8 "82% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.0 "90% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    • 2.4 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 828 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Food is average."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      1.8 "82% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      2.5 "75% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      0.0 "100% were unsatisfied with the kitchenette."
      1.8 "82% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
    • 3.8 "Value below average."
      2.6 "74% thought it was overpriced."
      1.9 "81% said the breakfast was too expensive."
    • 3.8 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.9 "91% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
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    Overall rating

    8.1 Excellent
    based on 1,155 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.4 "Food is average."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.2 "Breakfast is below average."
    • 3.7 "Value below average."
      2.5 "75% thought it was overpriced."
      4.0 "The price was too high for 60%."
    • 3.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.3 "87% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
      1.9 "81% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.0 "90% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 2.1 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 251 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.1 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.5 "85% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
    • 3.7 "Value below average."
      2.7 "73% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.2 "88% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
    • 2.5 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 276 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      1.6 "84% said rooms were small."
      0.1 "99% criticized the small bathroom."
    • 4.2 "Breakfast is below average."
    • 3.4 "Value below average."
      2.4 "76% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      0.1 "99% criticized the small bathroom."
      0.9 "91% thought it was too noisy."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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