Overview

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Chicago Marriott Downtown Magnificent Mile

540 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 836 0100

$257+

Overall guest ratings

8.3/10 Excellent
based on 2,366 reviews

Review highlights

  • 9.4
  • 9.1
  • 5.7
  • 5.4

Good to know

  • Pleasant entrance area
  • Great shopping

Nearby

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    About

    Not your average Michigan Avenue hotel. We're your host to help you experience Chicago to its fullest. Magnificent shopping. Renowned dining. Chicago's top attractions - Navy Pier, American Girl Place, Millennium Park, Theaters and Museums - all just a walk away from one of the leading hotels in downtown Chicago. Relax in renovated luxury Chicago hotel rooms when you’re done exploring. With 68,000 sq. ft. of versatile event space, we are one of the leading Mag Mile hotels that provides a polished setting for productive business engagements, cherished social gatherings, and elegant wedding receptions. Explore our hotel's fitness center unlike any other in Chicago boasting over 9,000 sq. ft. of redesigned space ideal for every active lifestyle. Grab a bite at Rush Street Pantry featuring Chef-crafted food focusing on fresh, gourmet options. Or, have it delivered directly to your room. At Chicago Marriott Downtown Magnificent Mile Hotel, we want to help you travel brilliantly.

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    Marriott

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,366 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      9.1 "91% found the restaurant service to be one of the best."
      7.1 "71% said the concierge service was amazing."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Food is average."
      5.8 "Desserts were ok, said 58%."
    • 5.7 "Vibe was decent."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Value below average."
      4.8 "52% thought it was overpriced."
      2.5 "75% said the breakfast was too expensive."
      3.8 "The price was too high for 62%."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 3.5 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
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    Overall rating

    8.4 Excellent
    based on 804 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.3 "Food is average."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.9 "81% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      2.5 "75% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      4.4 "56% were disappointed with the minibar."
      0.6 "Air conditioning was criticized by 94%."
      1.6 "84% found problems with the furniture."
    • 4.6 "Value below average."
      4.7 "53% thought it was overpriced."
      2.3 "77% said the breakfast was too expensive."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.9 "91% criticized the small bathroom."
      1.6 "84% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    8.2 Excellent
    based on 1,017 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Value below average."
      4.7 "53% thought it was overpriced."
      3.8 "The price was too high for 62%."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 4.1 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.1 "79% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
      4.4 "56% were disappointed with the minibar."
      1.8 "82% found problems with the furniture."
      3.9 "61% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
    • 3.2 "Horrible pool."
    • 3.0 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      0.4 "96% criticized the small bathroom."
      1.7 "83% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
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    Overall rating

    7.7 Good
    based on 307 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
    • 6.3 "Food is average."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
    • 4.4 "Value below average."
      4.4 "56% thought it was overpriced."
    • 4.4 "Internet is poor."
      4.4 "56% thought it was overpriced."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.0 "80% thought it was too noisy."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 236 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
    • 4.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.9 "81% said rooms were small."
      2.5 "75% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 4.3 "Value below average."
      4.7 "53% thought it was overpriced."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    "Great shopping"
    data provided by TrustYou

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