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Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

Almost everything.

It was delayed twice.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

Food was delicious!

All. The best airline.

Attentive service, very detail oriented to avoid any mistakes for the traveler

The food was wonderful.

Seat and space friendly workers.

Food could be better

Everything

Nothing

Felt safe through bumps. Awesome FA's love the lollys!

Nothing

The service was very nice. The food was good. The entertainment choices were good as well.

The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights.

- Crew was ok, not friendly just professional.

Good movies

Horrible food and beverage service as mentioned above

Was not allowed to board flight, had to purchase a second d ticket, told no seats available until Sept 17 which was a lie, after an additional charge of $750.10. Could not reach customer service. Ended up buying a ticket with another airline. Would like some reimbursement in this.

Nothing

Nothing on this flight

The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep

The Plane was good but not updated with new data

Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean

Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!

Enterment

Crew nice alway take care customer

Main course is not enough

The online check in system was down so we all had to line up to check in.

Every thing

Service, entertainment, efficient cost. Direct flights from LAX to Melbourne.

One of the crew members, Jodee Gray, assisted me when I was feeling faint (to the point of requiring supplemental oxygen while over the middle of the Pacific). I am a healthcare provider myself and she knew exactly how to handle the situation properly and professionally. I can't say how grateful I am to Ms. Gray. She really does deserve some kind of commendation for her excellence and kindness.

good flight

no entertainment

Slightly more leg room on premium economy

Terrible entertainment options. Seats were old. Luftanza is far far better for premium economy. On this flight it was hard to determine the difference between economy and premium economy

Very tight quarters ...

Timely departure, comfortable airplane, decent food&drink offerings, my baggage arrived on time despite 2 layovers

n/a

Inonized windows

No

Service was efficient and pleasant. Complementary drinks and snacks were served. This was a nice surprise!

Flight attendants were nice and always had drinks available.

Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks.

Got a seat. Made it on the flight.

My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member).

The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive.

On time, courteous

Nice service , but flight was delayed , but that's not Delta dakut as it was weather related

Nice sercixe and crew and generous with snacks and water

I always hate to hear erroneous announcements. I don't need to know why I need to keep my seatbelt on; just to do it and MAYBE how long I'll need to do it. You don't need to alert me when you're turning the seat belt sign off. There's a "ding" and the light goes off. You could wake me up, or my wife or my sleeping child. It's like they like to hear themselves talk.

They broke my luggage, and refuse to pay.

Bad service..missed connection..Missed our connection..

Everything was great.

Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped.

Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped.

Cleanliness and professional crew.

Food.

Seat and space friendly workers.

Food could be better

All. The best airline.

Everything, felt safe

Nothing

Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!

Nothing, everything exceeded expectations.

everything

nothing

Crew was professional and friendly, food was excellent, entertainment choices were fantastic.

The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

They broke my luggage, and refuse to pay.

The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation.

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

Korea Airlines is the best!

Great staff

Clean airplane and ver polite crew.

Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference.

Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped.

Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped.

Everything

Nothing

Everything, felt safe

Nothing

The service was very nice. The food was good. The entertainment choices were good as well.

The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights.

Crew was professional and friendly, food was excellent, entertainment choices were fantastic.

The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far.

Not enough food

Almost everything.

It was delayed twice.

Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

Service, entertainment, efficient cost. Direct flights from LAX to Melbourne.

The online check in system was down so we all had to line up to check in.

Every thing

One of the crew members, Jodee Gray, assisted me when I was feeling faint (to the point of requiring supplemental oxygen while over the middle of the Pacific). I am a healthcare provider myself and she knew exactly how to handle the situation properly and professionally. I can't say how grateful I am to Ms. Gray. She really does deserve some kind of commendation for her excellence and kindness.

- Crew was ok, not friendly just professional.

smooth flight, good treats, great legroom and fun crew!

nothing

Everything, felt safe

Nothing

Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!

Nothing, everything exceeded expectations.

The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep

The entertainment

Horrible food and beverages The crew will never serve a Diet Coke with ice come what may. If asked a lot they will give you a tiny serving mostly without ice. They will never give you a meager can. Ublebeliavable.

Good movies

Horrible food and beverage service as mentioned above

Just the movies

They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!