Flights to Washington

Pros: Good leg room, comfortable

Cons: Food not that good, mostly cold, games for children didn't work, service used to be better

Pros: Everything I saw a younger girl in the bad room passed out the crow help her a lot

Cons: Excellent service

Cons: Not taking the blankets and headphones away 30-40 minutes before the flight landed

Pros: Exceptional flight super comfortable

Cons: That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight...

Pros: Awesome leg room in economy. Helpful staff.

Cons: Main courses weren’t all the great.

Pros: Yes

Pros: On line flight experience

Cons: The food has to improve especially they have to provide fresh food

Pros: The Crew was amazing. The Seat were the best Selling point fort business class

Cons: More space for the arm rest ans legs space

Pros: Great service. Clean plane, good seating

Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!

Cons: Seats of any airplane could use improvement on comfort. But comfort was good.

Pros: Good service, 6 hour flight with 2 free meal!

Pros: Yes, crews were excellent

Cons: Boarding of passengers should be clear

Cons: $80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport

Pros: Fast transit connections in Auckland, Good times for departure/arrival

Cons: When I booked I chose seats, then the aircraft changed and I ended up with the family split. It would have been nice if they had at least sent an email giving me a chance to select new seats

Cons: Suuuppppeerrrr delayed and I didn’t feel that an empty middle seat to be considered business class on my2nd leg from London to Munich.

Pros: Very friendly flight attendants

Cons: Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in.

Pros: entertainment

Cons: economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me

Cons: Suuuppppeerrrr delayed and I didn’t feel that an empty middle seat to be considered business class on my2nd leg from London to Munich.

Pros: The attendants were very attentive

Cons: One of the poorest meals I have had in 50 years of flying do not like the seating configuration in business class

Cons: No enough blankets when feeling cold

Pros: Quick and easy

Cons: The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking.

Pros: Staff were lovely and food good .

Cons: Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight.

Pros: The service is always way better than American flying

Pros: Great service and a very friendly crew.

Cons: The food was ok, average and nothing special.

Pros: The music of kpop

Cons: Would have been good if there’s more korean drama available on the trip and some kimbap food too

Pros: Korean airlines is completely criminal

Cons: Korean airlines

Pros: Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry.

Pros: Comfortable seat.

Cons: Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking.

Pros: Punctual flight, great boarding and great baggage service.

Cons: Bag drop could be improved with more personnel to help.

Pros: food and crew service

Cons: Business class Seats are uncomfortable, cushion is not that soft, sides are narrow and too tall, hard square arm rest on the right, drink tray is behind your shoulder, hard to fasten seat belt. Ride was very rough in both directions. Not worth the price paid.

Pros: Crew did a very good job

Cons: Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had.

Pros: We liked that we got to watch some entertainment for an economy seat.

Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.

Pros: trivia was fun

Cons: There was only approximately 13 inches for the aisle between seat sections. It was mostly women with big wide hips who kept me awake most of the 12 hour and 34 minute flight, as they brushed my shoulder disturbing my ability to rest.

Pros: Pinot noir

Cons: No temp control, a little stuffy

Cons: Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal.

Pros: Service and food choices. Seating and the mattress for bed.

Pros: Fast transit connections in Auckland, Good times for departure/arrival

Cons: When I booked I chose seats, then the aircraft changed and I ended up with the family split. It would have been nice if they had at least sent an email giving me a chance to select new seats

Pros: Comfortable seat.

Cons: Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking.

Pros: Best inflight experience on economy!

Pros: We liked that we got to watch some entertainment for an economy seat.

Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.

Pros: On time

Cons: Late start of check in