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I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight.

The cabin crew were very friendly and attentive. The food and mid flight snacks were delicious and free, the on-board entertainment was extremely diverse, entertaining and free, the offer of a glass of wine with my meal was delightful and having a bottle of water waiting in my seat pocket was very thoughtful and much needed during mid-flight. Quantas may not be as high tech as some of its sister airlines but the basic needs of its passengers are met without fanfare or need to fuss around with price lists and coupons and wether or not you have a debit card, credit card, visa or mastercard, cash or indeed, no card or cash at all. Quantas is my airline of choice and they have delivered every time.

Everything in Premium economy, the food, comfort and the whole experience

Nothing, except missing breakfast because for the first time ever, I was fast asleep on an aeroplane!!!

Staff of KLM were friendly.

Despite checking in online and selecting a window seat, I ended up in the middle seat of the middle row with two large neighbours and I had half of each in my seat.

The crew were efficient and friendly.

The entertainment was dated (1970s), the earplug was jammed. The interior was in need of refurbishment. As a flight share partner of BA, customers are receiving an inferior service.

This flight was operated by British Airways, on board a Boeing 777. Dinner was offered pre-flight in the Club lounge and was delicious, with obliging service by the dining room team. Once inflight, service was quick, efficient and nice ... with plenty of champagne refills and more food for those who wanted it. Landed 15 minutes early after a refreshing 4 hours sleep.

Excellent Service

As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number. What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood. Very much disappointing.

the crew was nice, they gave us water

1 hr delay with little or no information given ! we sat on the plane for ages every single leg of my 6 united flights were delayed

Professionalism of crew members. They did their job.

Freezing cabin and miniscule overhead bins. Misleading "first class" moniker. This is worse than most premium economy seats on other airlines! Crammed seats and dismal amenities.

I liked how you didnt have to upgrade your ticket to receive food or movies, it just comes standard.

Outbound flight great with Quantas Inbound fligjt with Jetstar disappointing

Baby onboard distraught and practicaly screaming. Flight attendants did not offer to assist. I realise its a no frills cheap flight but Jetstar can at least provide one free glass of water onboard.

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The seat in this plane is the narrowest and most uncomfortable I have ever encountered in business.

We arrived in one piece.

I fly a lot and I understand turbulence. This was a very bumpy flight - the worst I have experienced. A reassuring word from the cockpit would have helped the more nervous among the passengers, particularly as the pilot ascended and descended and the FA was catapulted down the aisle. But not a word. Apart from that, it was a short flight, pretzels only and that's OK. No entertainment other than what you bring. The complete lack of knee room in Y was a discomfort.

Good price

Late boarding, small sits

Flight was late. Ask to use Qantas lounge were refused straight away. No vegetarian food option even not bother to offer any nuts or substitute. Then what's the point flying with a "Premium airline" if I could choose I would choose budget airlines in this kind of circumstances. Thanks