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Pros: The crew was very nice and helpful. Will definitely fly United again. The plane was very nice and updated. Had my child distracted without me providing the entertainment.

Cons: Everything was great

Pros: Breakfast and crew member in first class

Cons: Entertainment

Pros: Your willingness to proceed with flying into a pandemic zone with total travel lockdown.

Cons: allowing travelers that have been advised not to travel to Europe to either change or refund their flights. Your system for this is a bureaucratic nightmare, and the responsible thing to do in a time of crisis is allow people to make the right decision to stay in place. I am done using your service.

Pros: The other people flying next to me

Cons: The stews attitude

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Cons: We arrived around 39 minutes early and the whole process was very smooth

Pros: No entertainment on the plane and plane was very small...

Cons: Explain flight situations better..

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.