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good services .

Boarding was very efficient, staff was friendly and the plane super clean.

Flight attendants were nice and always had drinks available.

Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks.

Not to have to change plane between Prague and Toronto.

No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper.

Plane were smelly Crew could not speak English Baggage didn't come

crew were nice and attentive

Food was pretty bland Not very many films in english

Everything

Flight was on time

Food, cleanliness of airplane

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

Bad service..missed connection..Missed our connection..

Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter

The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive.

Barcelona is a busy place. Don't forget your adapter plugs - like I did.

The food on the flight from Venice to Atlanta was excellent! And the flight attendants was really friendly and helpful. My movie screen froze up and our attendant rebooted it right away.

- Crew was ok, not friendly just professional.

everything

nothing

Felt safe through bumps. Awesome FA's love the lollys!

Nothing

Crew was professional and friendly, food was excellent, entertainment choices were fantastic.

The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far.

Nice crew.

They promised me a handicapped seat up front in row 10 when I called on the phone. When I got there they put me in row 22. Refused to change it.

*Sat in Economy Plus so had a good amount of room

*Ran out of overhead bin space early on. *The inflight entertainment worked for about 15 minutes and wouldn't work anymore.

On time.

Ay a connecting gate too far away!

Not much

My flight from Las Vegas to San Fran was scheduled for 0756. Everyone boarded the aircraft the we were pushed on to the tarmac and sat for 1 hr. Normally this wouldn't be a huge issue, but I had a connecting international flight which I missed boarding for. Consequently, I had to spend the night in San Fran which was not compensated by the airline, and I was forced to miss a business rendezvous I had arranged.

Plane was loaded quickly, and efficiently..pulled away from gate a little ahead of schedule. Friendly crew.

Food just Ok...bread rolls always served at the end of the meal,instead of with the meal.

Flight was cheap, on time, and uneventful. Entertainment options were decent.

Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.

flat beds, extensive menu and great service

the flight staff and comfort was excellent.

You are not allowed to use the phone during the flight even with flight mode so it is quite disappointing.

Excellent service overall

Nothing particular

JAL always have good services.

The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great.

Everything was great!

Qantas rarely disappoint! I have been flying with them for almost 35 years and I don't recall a bad flight

Nothing comes to mind

Crew were lovely, friendly and very helpful.

Paid for seats not available even though purchased in advance. Unhelpful crew for mother with baby and carry on. Multiple trips to get to seat.

everything

when my bag got lost

The friendly staff! Very accommodating and as simple as a smile goes a long way. Kiddos to Air Canada staff!

The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster.

The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting.

We arrived early in Toronto . Excellent Service

No water in washroom No coffee , Coffee machine do not work Food is for purchase and the whole menu is not available except one item only crew are not friendly No head phones for entertainment I will NOT fly with Air Canada again unless I am forecd to do so

Very bad flight..Mechanical problem missed connection..it took 3 days to reach to destinations. No service at all.

The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation.

Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

They broke my luggage, and refuse to pay.

Flight attendants were nice and always had drinks available.

Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks.

The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster.

The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting.

Kept us up to date and gave us a lunch voucher.

We had a 4 hr weight in St John's

The friendly staff! Very accommodating and as simple as a smile goes a long way. Kiddos to Air Canada staff!

I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay.

There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave.

Good flight crew

Flight was delayed with no explanation.

I always hate to hear erroneous announcements. I don't need to know why I need to keep my seatbelt on; just to do it and MAYBE how long I'll need to do it. You don't need to alert me when you're turning the seat belt sign off. There's a "ding" and the light goes off. You could wake me up, or my wife or my sleeping child. It's like they like to hear themselves talk.

Entertainment system is great.

Every interaction with crew seemed dismissive and coerced. They behaved as if they didn't want to be there.

smooth flight, good treats, great legroom and fun crew!

nothing

everything

nothing

Crew was professional and friendly, food was excellent, entertainment choices were fantastic.

The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far.

- Crew was ok, not friendly just professional.

Flight attendants were nice and always had drinks available.

Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks.

Boarding was very efficient, staff was friendly and the plane super clean.

Kept us up to date and gave us a lunch voucher.

We had a 4 hr weight in St John's

No water in washroom No coffee , Coffee machine do not work Food is for purchase and the whole menu is not available except one item only crew are not friendly No head phones for entertainment I will NOT fly with Air Canada again unless I am forecd to do so

Flight was cheap, on time, and uneventful. Entertainment options were decent.

Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.

Plane was loaded quickly, and efficiently..pulled away from gate a little ahead of schedule. Friendly crew.

Food just Ok...bread rolls always served at the end of the meal,instead of with the meal.

Nothing

Horrific customer service

Excellent - Arrived half hour ahead.

* We were not able to check-in and change the seat on line in advance.