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Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Long flight, lots food, good experience

Cons: Was in economy so it is what it is

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

Pros: Baggage allowance is good and cause of choice this airline but bad staff specially the check in

Cons: I hate the ground crew.. with bad behavior and uncooperative- plane no entertainment.. you must used app with your telephone

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: Crew were excellent

Cons: The entertainment screen was hard to interact with.

Pros: More comfortable than expected.

Cons: Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.

Pros: The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight

Cons: Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.

Pros: All the basics were good- comfort, service, and the flight itself.

Cons: The fight was significantly delayed due to weather, which is not their fault, but they did not update us or the departure time toward the end, which they clearly knew and didn't communicate that it would be further delayed. They forgot cups for tea and coffee, so we only had water or juice.

Pros: Crew were ver friendly

Cons: Late departure?

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

Pros: No power at the seats USB or otherwise

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

Cons: The flight was delayed for almost two hours.

Pros: Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!

Cons: Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm.

Cons: First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!

Cons: The crew were great it was on time and overall fabulous

Pros: Crew was responsive and friendly

Cons: Nothing

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Neat in flight entertainment app that lets you watch, read, listen while you fly, right on your own device. Very nice touch.

Cons: The check in process. No one got there right when the airport opened at 0400 and they took their time getting the check in counters clean and ready for the day, having us all stand in line waiting to be checked in.

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

Pros: Departed on time and arrived on time.

Cons: Fine as is.