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everything

Nothing

Crew was professional and friendly, food was excellent, entertainment choices were fantastic.

The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far.

- Crew was ok, not friendly just professional.

everything

nothing

All. The best airline.

Great staff

The food was wonderful.

Planes r great service is good

We did not like the food but they did give us other tray when we told them we don't like the smelly fish

One of the crew members, Jodee Gray, assisted me when I was feeling faint (to the point of requiring supplemental oxygen while over the middle of the Pacific). I am a healthcare provider myself and she knew exactly how to handle the situation properly and professionally. I can't say how grateful I am to Ms. Gray. She really does deserve some kind of commendation for her excellence and kindness.

I didn't like seeing the build up of food and small rubbish in the seat tracks in front of me on both trips, there and back. It was revolting. Clearly the company vacuuming the carpet doesn't bother doing the job properly and doesn't take the time to look from the window seat position. Shocking indeed.

The online check in system was down so we all had to line up to check in.

Service, entertainment, efficient cost. Direct flights from LAX to Melbourne.

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

Enterment

Crew nice alway take care customer

While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel

Main course is not enough

Nothing special

food and service.

The entertainment

Horrible food and beverages The crew will never serve a Diet Coke with ice come what may. If asked a lot they will give you a tiny serving mostly without ice. They will never give you a meager can. Ublebeliavable.

I was teared very bad while in Cochin Air port. over weight, was the issue, well I told them let me remove some stuff to reduce the weight. They didn't allow me to do that, made me to pay 200 $. didn't worth it . I was ready to throw some stuff in the trash.staff at Etihad Counter was arguing and show no professionalism end of the journey found my 2 pots were broken. Crew was nice .

Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning

Route and travel time. The food taste good.

Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket.

food was horrible. Please improve the quality and quantity.

Very enjoyable flight. Plenty of legroom in the bulk seating. Service was very good and food was OK.

Seats in economy are not that thick therefore not comfortable to sit for a long time.

Cramped seats.

I reserved the wheel chair service but when I checked in at the counter with the wheel chair symbol, I was told they changed the counter to the other one which is far away and they also rejected to help me check in there. I had to move to the one with a long queue to handle those standby customers. This is my worst experience ever. The service of China Southern airline is becoming worse and worse. Never recommend again.

The boarding was pailful, we were toured by bus around the airport, and then has to go to a isolated island and going two floor narrow stairs by carrying luggage

I like frankly low cost

I dont like old flight and food.

They got me home to the States. China Southern representatives were a little more helpful and organized about directing passengers from flight coming into Wuhan to flight going out to San Francisco in the right direction and through departing immigration. It went smoothly and felt as if they were better prepared to continue "us" on our journey to San Francisco. We even got green stickers with "SFO" showing we were part of the group and a new boarding pass with the right gate number. When asking for a glass of wine, they poured what they had and came back with more. It was a newer plane with entertainment systems. Headphones were provided, if needed.

Flight was delayed from Wuhan to San Francisco. The reason given, while sitting on the plane (after boarding), air traffic. When looking out the window, the airport taxis and runways looked desolate. If my flight from San Francisco to home (Seattle) hadn't be delayed, I possibly would have missed my last flight home. Mobile devices that can be used as a cell phone are not allowed to be on or used while on board the flight. This includes mobile phones in flight mode (China Southern explained to me that this is Chinese law), so you are forced to use their entertainment system and not be able to listen to your own music.

Qantas rarely disappoint! I have been flying with them for almost 35 years and I don't recall a bad flight

Nothing comes to mind

Quick boarding process, good food, and good entertainment selection

My headphone didn't work properly. The left ea side didn't have any sounds and the right side sometimes scrambles.

Not much

Food was mushy Boarding notice was short The price of the flight

Great services.

When seat in front was pulled down for sleeping left little room for moving and was too squeezy and uncomfortable.

flight was fast and on time, service was good

seat was in poor conditon , numb after 3 hours on a 8 hour flight no entertainment units mounted in plane.

Got a seat. Made it on the flight.

My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member).

on time, friendly staff

The speed of the flight to Canada and then to Tokyo was excellent. The room and the boarding crew on the plane were all awesome. The only complaint I had was about the food. I think they were going for more of a regional food choice flying to Tokyo. But the "snack" of a Cup of Ramen noodles seemed like a slap in the cultural face. I'm American and felt a little offended by the Ramen Noodles. But other than that the experience was awesome!

The cheap American Ramen Noodles

Seats very uncomfortable for a transatlantic flight

The crew and overall experience was great. Comfortable travel conditions and crew was very responsive and proactive in comfort.

Food was mediocre, nothing special.

everything about emirates is what i loved

the airplane was an older model, seats were not very comfortable

The ac wasn't working properly just hot air being blown

Flight was cheap, on time, and uneventful. Entertainment options were decent.

Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.

Need to cater to US clients and offer better food

Staff were very friendly and courteous. Enough leg space

We were not allowed to use phones even in airplane mode. I thought that was stupid.

Nothing

I got to my destination.

I felt cramped and didn't have much leg room.

Nice service, smooth flight.

Food is given but usually pretty bad. Also no free entertainment. Movies and tv shows all cost money.

I bought ear buds the arm plug in didn't work most of the trip.

Nothing!! They were top notch in my book!!!

Clean airplane and ver polite crew.

Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference.

Great staff

The food was wonderful.

Korea Airlines is the best!

The service was very nice. The food was good. The entertainment choices were good as well.

The seating was to crowded, you could tell that an extra seat was added in the middle section. What was once three seats was now four. Very disapointing. A deal breaker for long flights.

- Crew was ok, not friendly just professional.

Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!

Nothing, everything exceeded expectations.

Everything

Nothing

All. The best airline.

I would like to have a vegetarion menu option

Cleanliness and professional crew.

Food.

Clean airplane and ver polite crew.

Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference.

The crew were outstanding as usual . This flight was amazing due to over the top excellence in service especially to me as an older passenger . Probably one of the best flights ever .

Leaving New Zealand again

- Crew was ok, not friendly just professional.

Felt safe through bumps. Awesome FA's love the lollys!

Nothing

Everything

Nothing

Main course is not enough

Enterment

Crew nice alway take care customer

For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous

Over all great

Nothing

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

Good, attentive service by the crew.

i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly.

the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!

Enterment

Crew nice alway take care customer

Helpful checking in agent smoothed boarding.

It was not clear at the time of booking that baggage was not included, causing delays and confusing at the airport.

Breakfast mushrooms were good.

No butter for breakfast roll.

Original flight canceled put on earlier flight which was delayed to original departure time.

I didn't like seeing the build up of food and small rubbish in the seat tracks in front of me on both trips, there and back. It was revolting. Clearly the company vacuuming the carpet doesn't bother doing the job properly and doesn't take the time to look from the window seat position. Shocking indeed.