Flights to Dallas/Ft Worth & other airports

Cons: uncomfortable seats, thin seat cushions

Pros: Reliable - on time - good service - made up time for a late departure

Cons: All Good stuff

Pros: NOTHING.

Cons: Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab.

Pros: Boarding was efficient. came through often for water, coffee etc

Cons: Rotten attitude of most flight attendants (especially boarding door attendant for ATL-LAX portion and first class attendant for LAX-OGG portion). Some of the worst I've experienced in a while.

Pros: The crew tried their best to accommodate the many teens and toddlers on board.

Pros: Flight departed slightly late but arrived on time. Great movies to choose from. They gave you little kits that had a sleep mask, toothbrush and toothpaste, and ear plugs. The food and drinks available were good. There was a USB and outlet for charging.

Cons: My husband’s screen didn’t work for watching movies and his seat did not recline, but mine did.

Cons: I asked for coffee after the first meal service but it never came.

Pros: The Sydney lounge is amazing and the entertainment options are excellent.

Cons: Inflexible on making food available at times other than when the crew wanted to feed people, making no extra effort, or even acknowledging emerald status.

Pros: Smooth flight and well managed. Coffee just not up to Australian standards.

Pros: Staff was very accommodating

Pros: Fabulous service and comfortable seats

Cons: Not applicable

Pros: A crew member saw that I was crying upon departure and left a stack of tissues in the seat next to me. Then the crew member checked on me later to make sure I was ok. It was very nice and touching.

Cons: My chicken was raw in my lunch.

Cons: Took 2.5 hours to get the first refreshments. While there was some turbulence, when they finally did get the carts rolling there were clearly time management and inventory issues. They recovered and the rest of the trip went smoothly, but not a good way to start a 15 hour flight.

Pros: Movie selection was very good

Cons: Food was poor. Chicken dish had gelatine type gluggy sauce which seemed not to have thwarted. Chocolate pudding was served almost frozen.....very cold. Breakfast meal not a complimentary selection.

Cons: - There was a massive line for boarding and it took a while. We ended up leaving a little late because of it. - The crew overlooked the row I was in a few times. We had to call for assistance to get rubbish removed. - One of the toilets didn't have running water in the basin from the second hour of the flight onwards. - The galley in the back was locked for most of the trip. - The food wasn't cooked properly. - Everyone was asked if they wanted a drink with my meal except for me.

Pros: Great services.

Cons: When seat in front was pulled down for sleeping left little room for moving and was too squeezy and uncomfortable.