Flights to Atlanta

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: Kind staff, long flight but the attendant were super kind

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

Pros: All goid

Cons: Na

Cons: Seated at the back of the plane. Ran out of food options.

Cons: Lounge is disorganised with bad coffee

Pros: Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained.

Cons: Allow power outlets for the mobile phones if movies were accessible

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Pros: this is the airline

Cons: On board entertainment was inop, making for a long (4) hours flight.

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Pros: Boarding and flight time

Cons: Lounges were dirty

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

Pros: No problem apart from left a tad late

Cons: Na