Flights to New York

Pros: I loved wverything the check in lines, service was great, the seats were that i chose was given to me all and all, i will be a returning customer, hopefully the flight home will be just as smooth

Cons: I tried to check in online it didnt let me butt it might of just been my fault

Pros: Economy X was excellent value for getting 3 seats between 2, best I've ever slept in economy. Plane was late arriving before departure so boarding was late but we did leave and arrive on time. As I had an upset stomach the crew were nice enough to give me extra crackers and it was no hassle getting me herbal tea.

Cons: Would be nice to have onboard entertainment included

Pros: Entertainment.

Cons: I had three flights with Virgin Australia, all to get to and from Sydney and to and from the US. ALL THREE FLIGHTS WERE DELAYED, one even being a 2-3hr delay, and compensation was only $8 AUD voucher at the airport - just enough to get coffee! Excuses were made due to weather, some say it was due to staff. Never will I fly with them. Disorganized and never on time.

Pros: Flight crew

Pros: Excellent food and serving

Pros: At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks

Cons: Waiting inconvenience

Pros: Good food friendly staff

Pros: Cleaningness

Cons: Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right.

Pros: First let me say I am a big fan of Philippine airlines. The customer service is outstanding, I am always made to feel very comfortable and the movie selection is great. I would give them a 10/10...if it weren’t for the surprisingly below-average special meal selection....read on...

Cons: I have been a gluten-sensitive foodie for 7 years. I am not vegetarian. I still eat sugar, salt, spices, dairy, and fat. I have order a GF special meal for the past 3 or 4 trips I’ve flown but I always end up asking for one of the regular meals instead because the GF meals are SO awful. They are completely devoid of all salt, sauces, spices or any flavor, and are so bland that it’s like eating astronaut cardboard food. For example...the last flight I took (Manila-San Francisco), the regular meal options were a chicken sausage dish with some mashed potatoes and veggies, a wonderful colorful julienne vegetable salad, a flan pudding (GF by nature) and some bread with butter. The other option was a delicious smelling pork belly over rice (seriously some of the best pork belly I’ve ever had) and some veggies with the same sides. Everything was gluten-free except for the bread roll and looked much more colorful and fresher overall. By contrast, the GF “special” meal that I received was a plain chicken breast with no salt, steamed veggies that were overcooked and mushy to the point of colorless baby food, with no spices or sauces, a watered-down fruit salad, a rice cake with no butter and a banana instead of dessert. I was amazed at how bland and flavorless it was. Gluten-free does not mean sugar-free, low-fat, or dairy free. It simply means the absence of wheat flour. I still like sauces and spices. And I still like butter. A non-fruit dessert would have been nice. And since when does gluten-free mean flavor-free? I would have MUCH rather preferred the regular meal option with just a gluten-free rice cake substitute. Thank god they had extra regular meals for me to eat instead. Point being…if you’re not extreme celiac and just gluten-sensitive, I recommend ordering off the regular menu and just omitting the bread roll. The flavorless meal isn’t worth it!

Pros: I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in.

Cons: I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face.

Pros: Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad

Cons: Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor

Pros: Food was good. My dinner was beef with noodles. Check in was fast. Boarding and plane departure was on time. We arrived Manila Airport 15 minutes early.

Cons: There was no entertainment on board.

Cons: We lost an item and while we are in airport waiting for next flight even though we know it would have got recovered by airport staff there is no way of getting it back unless we download a form online , print , fill the form and sign , scan and send it in email to lost and found team. This is unlikely and complex process for anyone while in airport to get access to print, scan etc. we wish this was more simpler process Cabin was too cold and staff deny bluntly to make any adjustment saying some other set of passengers complained that cabin is warm.. I have not seen anyone who could sit around with out blanket on them and we had to get double blankets and wrap ourselves in there

Cons: Overall cabin is too cold

Pros: Only process of boarding.

Cons: Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment. The seats for economy class were way too crammed. With the growth in technology, it would be helpful to have a USB port to charge. ELL phones.

Cons: Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year.

Pros: The attendants were very attentive

Cons: One of the poorest meals I have had in 50 years of flying do not like the seating configuration in business class

Pros: Best airline meal I have ever had in. 50 years of flying.

Cons: The seating configuration in business class

Pros: Very friendly flight attendants

Pros: Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry.

Pros: Sturdest were very kind

Cons: There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents.

Pros: Entertainment was good

Cons: PA system was used excessively.

Pros: Never problems with JAL

Cons: Almost missed my flight - they could not locate me as a ticketed passenger

Pros: I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew

Cons: The food is gross and needs to be freshened up but i like that they do feed you a lot

Pros: It was just a normal flight nothing weird.

Cons: Not much room for a 13 hour flight.

Cons: Long walk with poor signage and needs multiple immigration and security checks even if you are just transiting

Pros: clean cabin, nice service, smooth connection

Cons: some of the crew didn't understand English very well, not much movie choice on board

Cons: plane was a bit old. tiny tv screen

Pros: The crew was polite but not overly friendly or welcoming.

Cons: Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable.

Pros: Smooth sailing

Cons: Small bathrooms, difficult to access.

Pros: The crew

Cons: The turbulence. Poor california git lits of smoke.

Pros: It’s wonderful to fly like our grandparents did with the style & comfort along with the service they enjoyed!! I cannot think of any other airline that serves a meal and on going snacks. I feel I got first class service (which I cannot afford) for a coach rate! Stepping onto the plane you get a sense of the islands. I’d recommend this airline to anyone!!

Cons: Being a 6 ft woman, leg room is important for me, which I had, but the seat where a bit close together.

Pros: I loved my experience with HA. The flight attendants and airport staff are so friendly and welcoming. The Hawaiian music and informative video are lovely touches. 1) I do NOT appreciate the $25 charge for luggage. Southwest does not charge for checked bags, and they are thriving. I think it's greedy to charge for luggage. 2) I wish they'd offer a meatless option when serving meals. So many people are plant-based now and I wish HA offered that to patrons. 3) Movies and TV in-flight should be free, as in...gratis. Other carriers offer free in-flight entertainment and HA should not charge. 4) The planes are nice, the crew is FABULOUS; truly a standout in the industry. They have that beautiful Aloha spirit.

Pros: Easy flight from one island to the other #oahau

Cons: Nothing it was great

Pros: Free food!!

Pros: The flights were on time and the staff were very helpful with everyone’s needs.

Pros: nice service

Cons: all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

Pros: Surprised at the variety in food offered (2 different dishes), check in was easy and quick. Blankets and pillows were provided on each seat.

Cons: Seats were not as comfortable as I wanted but I was in coach so you get what you pay for. I traveled from NY to Japan with a connection in China and I would definitely do first class next time only because those seats reclined more and they had more space. My coach seat would be fine for a shorter flight.

Pros: The flight was smooth and a lot shorter. The staff were great.

Cons: Nothing to not like !

Pros: Number of crew and attentiveness; meal service on a short flight and efficiency in delivery

Cons: Mass boarding rather than by section

Pros: I have requested refund my money but still pending

Pros: Good food, relatively comfortable for a 13 hour flight

Cons: The entertainment system was modern, but not that many good, English-language movie or TV options. I found it difficult to get wine and black tea (they served green) - both of which are essentials for a long-haul flight. Flight was a little late. The security lines for transfers at the Beijing airport is a complete mess, which was the most stressful part of the trip.

Pros: Friendly flight attendants that attended to each need when asked

Cons: Noisy children at all hours during entire plane ride, entrees weren’t very filling not tasty.

Pros: I like that china eastern upgraded their planes and they have individual entertainment in each seat. I like that the plane is newer and clean and nice crew

Cons: The food is gross and needs to be freshened up but i like that they do feed you a lot

Pros: Punctual. Seat space better than most airline

Cons: Food is meh

Pros: It was just a normal flight nothing weird.

Cons: Not much room for a 13 hour flight.

Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats

Pros: the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure

Cons: the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean

Pros: The crew was very nice and the aircraft was decent. The pilots very good . All landings and takeoffs were very very smooth

Cons: Beijing airport and the Chinese customs system but of course that is not the fault of air China

Pros: Crew was very cooperative.

Cons: Not enough English movies or series or songs. Tv screen not working. My baggage got delayed by 2 days

Pros: No food choice

Cons: Online check in No food choice

Pros: Very nice crew.

Cons: Very limited options for food and entertainment. It is not the top-tier experience like Cathay or Singapore airlines. A good tier-2 airlines.

Pros: Efficient check 8n process and great on board entertainment options.

Pros: Aircraft

Cons: Too cold

Pros: Farting

Pros: The flight was fairly smooth. There was a good selection of movies.

Cons: Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay.

Pros: Left on time and arrived on time

Cons: Long lines at immigration and security. Crowded and uncomfortable lounge. Had to walk up the stairs to board the plane, which was parked far from the gate.

Pros: nice service

Cons: all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

Pros: The flight was smooth and a lot shorter. The staff were great.

Cons: Nothing to not like !