Flights to New York

Pros: Great crew, prompt take-off and boarding / de-planing

Cons: Seats were dated and uncomfortable

Cons: I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now.

Cons: -35 minute delay

Pros: I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight.

Cons: Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room.

Cons: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Pros: Boarding so efficient we left early and arrived super early.

Cons: WiFi on plane dropped out a lot.

Cons: A late flight due to a mechanical problem. Missed connection and Delta was of little help.

Cons: Delayed 4 hours

Pros: CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT.

Cons: LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT.

Cons: AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending.

Pros: Clean plane. Pleasant crew

Cons: There was a mechanical failure that wasn’t caught at preflight and made us anxious about dependability of the aircraft Also resulted in an hour and half delay for departure

Pros: The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great.

Cons: 7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing....

Pros: Seat space

Cons: Better full wifi

Pros: Boarding was fast and landed on time.

Cons: The temperature was too cold to get comfortable. I had on a jacket and a blanket, drank hot tea and still managed to get a cold after leaving the plane. Also the food wasn’t good.

Pros: Nothing

Cons: If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted

Cons: Over 6 hours of delays

Pros: Food and crew were great!

Cons: Nothing

Cons: Flight was an hour late departing

Pros: Nothing

Cons: I tried to cancel the flight more than 14 days before the flight and you didn't let me. I couldn't fly that day and i have not received a refund

Pros: Food choices were great, Crew were friendly, fast and efficient, Toilets were kept clean, organized and stocked the whole time.

Cons: More choices for movies, and i wish subtitles in English would be made available even when watching the movie in English.

Pros: Quick boarding, gracious crew

Cons: Entertainment limited to TVs overhead. Bland food. Tight seats

Pros: Crew, vegetarian food and entertainment all were good.

Cons: The seating is pretty cramped esp when seat ahead of you leans back.

Pros: The boardings service was perfect.

Cons: From Bejing was the flight more 4 hours delayed. It wasn't comunications why?

Pros: One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response.

Cons: The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive.

Cons: The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Pros: Flight crew was friendly and attentive Very nice job!

Pros: The seating wasnt very comfortable

Cons: The food wasn’t that great and the seating was old.

Pros: On time

Pros: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Cons: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Cons: The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us

Pros: The kind crew

Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Cons: Need better movie options

Pros: On time

Pros: Kind staff, long flight but the attendant were super kind

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Cons: Great flight. Would have been nice to have on board wifi.

Pros: The plane was great!

Pros: Good flat business class seat allows for actual sleep!

Cons: Seat padding good for a seat, but too firm as a bed

Pros: Cathay pacific is very professional. 100 times better than American Airlines in general

Pros: Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better.

Pros: Entertainment option

Cons: 4hr to repair a tire, and crew rest limitation made extra stop at Taipei

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Pros: Great service

Cons: Wifi was spotty

Pros: Air Canada crews continue to be friendly, polite and proactive, and definitely earn their best-in-North-America ranking.

Cons: I haven't flown AC in a while, but I remember this flight having dinner service and cookies + ice cream. While the printed menus themselves have improved, I would have preferred dinner service over breakfast especially as those with connecting flights get another breakfast no matter how short.

Cons: I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!

Pros: The crew was kindly and friendly

Cons: The plane was very uncomfortable, no entertainment at all if you don’t have your own device

Pros: Smooth transfer at CAN

Cons: Vegetarian food needs to be better. Tasteless food served. No options for vegetarian.

Cons: Should have leg rest and phone charger outlet

Cons: Movies were very limited and not recent.

Pros: Nothing

Cons: Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them.