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The flight was as good as it could be for a red eye.

Had a long layover and then the fight was delayed. The food court at the airport is a mess no order and unorganized. The central bar was ok though.

Brand new plane

Flight was over an hour late. This was the last leg of my trip, and it made getting home miserable.

Food was good. Flight staff was pleasant.

Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell.

The crew were really great and very pleasant and helpful

The plane on departure was extremely cold for almost the entire flight. The in-flight entertainment system didn't work on any of my electronic devices (3 cell phones and a tablet we're all attempted but none worked)

Overall ok. Plane was an older model.

No wifi for long trips. Very important to me.

It took 30 minutes to take a bus from where we were parked to the terminal another 40 minutes to get through security when we finally made it to the next gate to connecting flight they had closed the gate. After all the work to get a temporary visa so we could get our bags and check back in our next flight was with Philippine airlines

disappointed with the airports

Nothing!!!

No charging ports for your IPads for tables for an over 14 hour flight. Bathrooms were not kept clean during flight. Attendants are rude. Luggage didn't get to our destination. Disgusting Air line.

I liked the comfortable seat and the empty seat between myself and the other passenger in my row. Staff were lovely and very friendly.

N/A

The flight attendant was positive.

Baggage check in was very rude. I handed my boarding pass and passport first and the mouthy black man yelled that my bag should be placed first. I was making sure first that I didn't need to go to a different area for bag check. United needs to teach their workers some manners.

Great trip only 1 stop no layover

Comfort of seats loading and unloading plane

Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi.

United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate.

Everything was on time, with no hitches or major inconveniences.

I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really.

Nothing as such

TV controls user-friendly. Many choices.

Cramped seats, especially when people in front lean back.

Nothing.

Cabin crew was poor in English communication skill. I remain skeptical how the cabin crew could effectively communicate to passengers in the case of an in-flight or ground emergency. Pillow covers were filthy. There were body fluid stains and long hairs stuck to the covers. I went through and rejected four of them. Inflight service was good but there was an unwritten Cathay Pacific rule that I was not aware of.........each passenger is restricted to two alcohol beverage drinks in any one hour period.

Na

Na

I missed the connection in Sydney to get to Cairns… So, still waiting to board the last leg of the flight. The airport in Sydney was really busy and it just took a while to go through customs, and baggage claims etc..

The online check in system was down so we all had to line up to check in.

Every thing

All was excellent! Only the internet was not working good , payed for all flight access but most of the time the internet was not working. Anyway I contacted support team and they refunded me

The crew was incredibly helpful and friendly, the seats are so comfortable and the free tv is such a perk!

I wish the flight crew could more strongly enforce the storage issue. When I have to check my bag, adding another 40 mins to my airport experience, because someone puts their purse in the overhead storage it peeves me a bit.

It didn't take long for anything.

Flight left and arrived early

Insufficient supply of Immigration forms

Food and entertainment. Didn't crash.

There is no leg room, and the seats are so small that everyone ends up leaning on each other. Better pray that you neighbor doesn't show up. Ever tried to eat while in such close proximity to another human? Totally not recommended, yet it's a requirement on these flights. I was not able to eat at the same time as my neighbors. I let them eat first, then ate my food.

The in flight entertainment is as good as ever.

The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such.

The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier

Nothing

No Leg room Bad food Delayed flight

NA

I am very upset with Etihiad's service. On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.S. all of my luggage was missing. I would not choose to fly Etihad again.

Seat space

Food

Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!

I was teared very bad while in Cochin Air port. over weight, was the issue, well I told them let me remove some stuff to reduce the weight. They didn't allow me to do that, made me to pay 200 $. didn't worth it . I was ready to throw some stuff in the trash.staff at Etihad Counter was arguing and show no professionalism end of the journey found my 2 pots were broken. Crew was nice .

The captain was late to the airport so our flight was delayed

Bulkhead seating terrible for long haul flight

Crew

Unclear check in counter

Wasn't too cold. Entertainment was good, needed more newer show/ movie options,

The touch screen wasn't working and was very slow, seats weren't comfy, felt like we were all squished together.

The crew were really great and very pleasant and helpful

The plane on departure was extremely cold for almost the entire flight. The in-flight entertainment system didn't work on any of my electronic devices (3 cell phones and a tablet we're all attempted but none worked)

Helpfullness of Air Canada staff.

Not much

Comfortable flight

Food was average

Nothing

For business class the accommodation was appalling. The seat would not even recline more than a couple of inches, let alone lay flat which is what one is paying for. The touch screen entertainment did not work. The flight arrived too late to make connections - again. The boarding agent at the gate in Los Angeles was one of the rudest and most arrogant men I have ever encountered. I complained to the plane's Captain about him, as he was going through. All the business class passengers around me were commenting on it. One was even filming his egregious behaviour for Facebook. He alone was enough to put one off Air Canada .

The crew for air china are always great.

The only thing I can complain about is the space is a little tight. It's only natural though because I'm 6'5"

More english movie needed

Entertainment is mediocre. Aged system and doesn't work properly. More over Air China DOESN'T ALLOW USE OF ANY DEVICE THROUGHOUT THE FLIGHT. That means absolutely no entertainment for 12 Hours.

It took 30 minutes to take a bus from where we were parked to the terminal another 40 minutes to get through security when we finally made it to the next gate to connecting flight they had closed the gate. After all the work to get a temporary visa so we could get our bags and check back in our next flight was with Philippine airlines

How can you fly hundreds people across the nation in a 100 million dollar aircraft but not know who to reset the router on the wifi? Bait and switches. They should never advertise it if they can't get it to work.

I liked the comfortable seat and the empty seat between myself and the other passenger in my row. Staff were lovely and very friendly.

N/A

Great rate easy to book & accurate

Great trip only 1 stop no layover

Comfort of seats loading and unloading plane

All was excellent! Only the internet was not working good , payed for all flight access but most of the time the internet was not working. Anyway I contacted support team and they refunded me

Fast service, wonderful crew

Our seats couldn't recline. It was such a long flight and sleep was difficult in a sitting position.

the AA flight arriving to Charlotte experienced a door malfunction that delayed deplaning by 15 minutes. Not a big deal unless you had a close connection to begin with. Result was a dead sprint to Charleston gate where no attempt to hold the plane for those passengers. Also, a black, middle-aged woman with short hair working the ticket counter had the personality of a piece of cardboard with zero responsiveness. AA should reconsider who it places to interact with the general public.

Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Water and orange juice was offered even for a 45 min short flight.

None

nothing special.

nothing horrible.

Comfortable flight

Food was average

Excellent accommodation/service

Food was good. Flight staff was pleasant.

Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell.

How can you fly hundreds people across the nation in a 100 million dollar aircraft but not know who to reset the router on the wifi? Bait and switches. They should never advertise it if they can't get it to work.

Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi.

United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate.

I liked the comfortable seat and the empty seat between myself and the other passenger in my row. Staff were lovely and very friendly.

N/A

The sound system had been down most of the flight. Butter cube was completed melt. Bread was cold in the center.

Entertainment system. Rarely does an international flight not equipped with TV screen on back of chair. It's so ancient to have overhead screen

Food and entertainment. Didn't crash.

There is no leg room, and the seats are so small that everyone ends up leaning on each other. Better pray that you neighbor doesn't show up. Ever tried to eat while in such close proximity to another human? Totally not recommended, yet it's a requirement on these flights. I was not able to eat at the same time as my neighbors. I let them eat first, then ate my food.

The in flight entertainment is as good as ever.

The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such.

Food and entertainment

Tiny seats. No leg room. No storage under the seats.

I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!

From Washington to Abu Dhabi was terrible small sweats less room for leg's.

NA

I am very upset with Etihiad's service. On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.S. all of my luggage was missing. I would not choose to fly Etihad again.

Seat space

Food

I like service in cabines

I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag...

Clean and friendly

The flight was as good as it could be for a red eye.

Had a long layover and then the fight was delayed. The food court at the airport is a mess no order and unorganized. The central bar was ok though.

Excellent accommodation/service

Brand new plane

Flight was over an hour late. This was the last leg of my trip, and it made getting home miserable.