Flights to Newark (EWR)

Pros: The crew, the entertainment, the cleanliness and the overall experience was lovely

Cons: Lights could have gone fully off during a red eye international for sleeping.

Pros: Very friendly ground service staff member, lovely to be transferred to an earlier flight and my seating request was granted, flight service was also excellent.

Pros: Quick & easy flight

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

Pros: The EMIRATES flight was nice. Japan airlines has good leg room.

Pros: Food was good. Good leg room. Smooth flight.

Cons: Check in and apps stuck in 80'

Cons: I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying.

Pros: Crew was very friendly and helpful.

Cons: Not a thing

Pros: Great customer service, and very comfortable ride

Cons: Comfort was not rated as high because space between me and seat in front of me was extremely tight and I'm not a big person. Otherwise flight was good, food better than expected and actually pretty good and entertainment had plenty of options

Pros: Everything smooth and comfortable

Cons: The in flight entertainment system was very limited and of no interest

Cons: Delayed an hour due to inbound flight late on schedule

Pros: Crew was ok but the seat was very uncomfortable.

Cons: Worst food in an international flight. Chances are I won’t be traveling by this airline again.

Cons: Like

Cons: Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me.

Pros: The crew was very accomodating and the entertainment was nice

Cons: It is too crammed on this type of plane. Having three columns of three seats, four seats, and three seats is a bit too much. It seemed this type of plane is going for quantity instead of quality.

Cons: The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip

Cons: My flight was an early morning flight 8 am. I needed to get up at 5 am to get ready for this flight. AC notified me 5:05 am that my flight delayed 3 hrs to 11am. I wish they told us the night before so no need to get up that early.

Pros: Helpful person at check in counter when I couldn’t check in online and the kiosk would not complete my check in process. Easy boarding. Very relaxed and friendly flight crew (less militant than other airline crews).

Cons: There was some sort of glitch with my record and I could not check in online or at the kiosk. That was frustrating. I called customer service and it was a VERY long time on hold to get an agent.

Pros: Amazing crew. Very attentive and great service. Wonderful flat bed seats

Cons: flight delayed as usual

Pros: Innovative seating arrangements in business. Service was good.

Cons: Comfort of seats and laying position are ok, a bit hard for 15 hours.

Pros: The crew was very friendly and did their jobs well

Cons: What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book.

Pros: Premium Economy had plenty of legroom. Food service was comparable to business class.

Cons: Entertainment and seat comfort

Pros: The service was fantastic

Cons: The plane was very cold inside they need keep the cabin warner

Pros: Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far.

Pros: I flee economy. Seats are tight and not real comfy but the crew always is helpful with pillows and blanket.

Cons: The touch screen to watch movies was terrible. The screen did not respond well at all to touch and there was no Sound. Even when attempting to increase volume with volume control, it simply did not work. Even my seat mate attempted it and had no luck. extremely long flight- no entertainment

Pros: Crew was great and seats were comfy

Cons: Nothing

Pros: The food was quite good actually

Cons: comfort level was terrible

Pros: There is nothing to like about Air Canada's Rouge service. Their sardine seat layouts are amongst the worst in the industry.

Cons: 1. Seat comfort. 2. On-time departure. 3. Boarding Procedures. 4. Pre-boarding announcements.

Pros: The crew on Cathay Pacific is always first class.

Cons: These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well.

Pros: Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive.

Cons: Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent.

Pros: Friendly crew. Nice plane.

Cons: Can’t think of any complaints.

Pros: Everything

Cons: Bathroom is clean, but could be better if more attention is being given.

Cons: Entertainment and seat comfort

Pros: The crew, the entertainment, the cleanliness and the overall experience was lovely

Cons: Lights could have gone fully off during a red eye international for sleeping.

Pros: Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver.

Cons: On time fights would have made our day better and less stressful.

Cons: Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. That is a total rip off and they should be embarrassed to ask for that excessive amount.

Pros: The crew members were awesome. Right on top of they’re game.

Cons: The entertainment had issues in my flight home. Screen would freeze.

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Pros: The crew was “matter of fact”.

Cons: Flight was 2 hours late. No information on why. Food was poor. Seats were very uncomfortable. People very pushy.

Pros: My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class

Cons: not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time

Pros: Friendly crew. Nice plane.

Cons: Can’t think of any complaints.

Pros: The crew carefull and the seat comfort

Cons: Cathay Pacific should be open direct rounte from SGN to MEL

Pros: Everything

Cons: Bathroom is clean, but could be better if more attention is being given.