Flights to New York

Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

Pros: Crew is great in every way.

Cons: Seats are way too small.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: very friendly, courteous staff comfortable seat

Cons: check-in process was confusing

Pros: Good crews!

Cons: I’m still at the airport. I haven’t gotten back to my final destination yet. The first flight got delayed and the second one left. Everything got messed up.

Pros: Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.

Cons: Food

Pros: Professionalism of the staff. The whole process was smooth.

Cons: Food. Tasted mediocre at best. It would be better if each economy seat had an electric outlet to plug in.

Pros: Clean, kind cabin crew & nice meals

Cons: entertainment

Pros: korean air is always great, service was awesome

Pros: I always love Korean Air crew, you do have 5-star staff!

Cons: I can’t think of anything for now! Overall I had a great flight.

Pros: Clean and comfort

Pros: I liked that I was able to get back home.

Cons: Everything. There was no organization when boarding, the crew denied me food when I woke up from my nap. Not foreigner friendly at all. The crew was not attentive and I needed to keep calling them for service. Not mindful that this is a long trip.

Pros: Appreciate that the Desk attendant tried to sit our family together but couldn’t since it was a full flight. Also appreciated the vouchers handed out when flight was delayed 2 hours in Incheon.

Pros: Crew was really helpful.

Cons: There could be a vegeterian food option.

Pros: Crew was friendly and seats were comfortable.

Cons: The food could have been better. The entertainment center was also somewhat outdated.

Pros: Crew was exceptional and helpful throughout the flight.

Cons: I would like tastier food on the flight. It is a dream to have delicious food for economy passengers too.

Pros: Quick boarding process

Cons: More comfortable seats and wifi

Pros: N/A

Cons: N/A

Pros: A great short flight and it was amazing to be in west maui so quickly as opposed to flying into the main airport.

Pros: Movie options were good. Nothing else.

Pros: We got here

Cons: Not being 2 hours late

Pros: Seat was comfortable as I had the exit row

Cons: Flight was late by an hour taking off from DXB.

Pros: Good Flight

Cons: 1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight

Pros: Nice crew

Cons: Be on time 2.3/4 hour delayed no weather issues or mechanical

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Cons: Delayed. Sat on the airplane for over an hour after already being delayed 30 to board the plane.

Cons: The legroom is not sufficient for taller people

Pros: The free WiFi and entertainment

Cons: The airplane maintenance issues and I missed 3 connecting flights bc of it

Pros: Everything

Cons: Keep on doing what u r doing

Cons: If you choose basic economy and have only a personal item (packing lite), they will not let you check in online ahead of time.

Cons: Fruit & cheese tray unavailable

Pros: The crew was friendly and polite. Cannot complain. The seat in Premium Economy was better than expected. Certainly worth the upgrade.

Cons: The food was good but could have been better. I don't really know what to normally expect. The cloth napkins and metal flatware were certainly appreciated.

Pros: Was very much on time, quick flight and boarding.

Cons: Entertainment

Cons: Delay in arrival caused us to miss this connection

Pros: The food improved compare from last year but during the 16 hours and 40 minutes flight the crew should have come out and ask the passenger or offer some drinks. They only came out when then they serve the meals. It’s a long travel, they should have checks the passengers if they needed anythin

Cons: Checking in your luggage take too long. The staff specially the Manila, seems not well train because they keep going to each other and discuss things or asked the other crew what to do. I started checking in at 4:08 pm and I finished past 6:00. Crews should checks the passengers every now and the

Pros: Crew is attentive to our needs

Cons: NA

Pros: Crew was amazing

Pros: Crew was amazing

Cons: None

Pros: Super friendly crew. Enough food and drink.

Pros: god food and movie selection.

Pros: Cathay pacific is very professional. 100 times better than American Airlines in general

Cons: Be on time. 3 hours delay

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Pros: Nice plane, good service and pilots, great landing - no issues at all.

Pros: short flight

Cons: noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :(

Cons: Sat on tarmac for 20 mins because we were early...

Pros: The crew was light spirited. Took the angst out of the long stressful wait

Cons: Punctuality. Flight was 2 hours late

Pros: The worst air travel experience I’ve ever had.

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

Cons: Vegetarian food is terrible. Also no variety

Pros: Seats were comfortable and crew was super accommodating.

Cons: The tray area was bit dirty

Pros: Boarding was not on time and passengers were bused to a remote location for boarding airplane

Cons: Provide WIFI and new released movies

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Pros: nothing

Cons: the food was awful! flight the crew was blatant and not very friendly. they need to learn how to serve customer. i've been traveling with many airlines but Air China is the worst ever!

Pros: Overall good experience.

Cons: If could have got seats of our choice.

Pros: Easy booking of flight

Cons: The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours.

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Pros: Crew was good, flight was on time.

Cons: They could have given the amenities, which I think they forgot

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: No babies

Cons: Taking care more about suitcases customers

Pros: Entertaiment

Cons: They should serve variety of. Food

Pros: Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt

Cons: Wider range of films

Cons: Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours.

Pros: Good crews!

Cons: I’m still at the airport. I haven’t gotten back to my final destination yet. The first flight got delayed and the second one left. Everything got messed up.

Pros: Crew were very nice. Especially Pan (don't know his last name). Food was good, too. I appreciated having movies to watch from the screen on the seat in front of me.

Cons: Too much turbulence! It was quite uncomfortable for a long time. There were not enough comforting announcements from the flight deck to explain it. Crew members need practice in pronouncing English, and louder. Crew volume was too low compared to captain. American movie selection was too limited.

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

Pros: The crew was very professional and the flight was on time

Cons: The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: Crew was nice but only service twice in 8hr flight

Cons: Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread.

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Pros: Food, landing, departure. Wonderful aircraft

Cons: N/a

Pros: Great service

Cons: Wifi was spotty