Flights to New York

Cons: Food

Pros: The plane is quite comfortable and took off on time.

Cons: The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication.

Cons: Transfer process

Pros: Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment.

Cons: No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar.

Pros: Entertainment was good quality, and had a good variety of games and movies. The food was also pretty good, and provided pretty good headphones.

Cons: The plane departed 1 hour late, and arrived 1 hour 15 min late, and we barely made our connection on time. The crew gave full cups of drinks to the Chinese passengers, and half full cups to the people of other races. I was sitting in a row of 4 seats, and the person next to me couldn't get anything, so they asked me to get water for them. I asked for water for me, and tried to ask for water for the person next to me, but the crew member just ignored me. I asked her 6 times, and she just wouldn't pay attention to me, so the guy next to me didn't get water.

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Pros: It was an "average" flight

Cons: Food sent me and others to the bathroom---not good

Pros: Same as my first flight

Cons: Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok.

Pros: Fast check in&boarding Crew Seats space for legs Flying stable

Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring

Pros: Crew was pleasant. Plane was clean and in good repair.

Cons: Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,

Pros: Business class includes limo service to the airport, a tremendous perk. Boarding was a snap, especially in Shanghai which included a private van for First and business class passengers. The food in business class was outstanding. There was plenty to eat during the meals and the quality was surprisingly good. You could also order snacks and drinks throughout the flight. A great selection of movies also.

Cons: Surprisingly the seat on the 777 was not as comfortable as I expected it to be, though still more spacious than economy class.

Pros: The crew, the plane, the professionalism.

Cons: More legroom!

Pros: Nice new plane

Cons: No free entertainment even once you downloaded the app and food options would have been a nice touch

Pros: Free food, space, drink.

Cons: N/a

Pros: We boarded and took off on time. The staff was friendly.

Cons: Terrible ground staff attitude - c;early aware about the monopoly of Hawaiian on the islands. Had a First Class ticket / Issues No mileage card entered Lifted my trolly and said 'to heavy' but refused to put it on a scale had to check it - go out in Honolulu - redo security etc ..for nothing. I actually had 12 kg and 24 Lbs are allowed / size was ok -

Pros: First time trying the new inflight Wifi - great!

Pros: Lovely crew

Pros: Food was super tasty and we were well looked after with refreshments

Cons: Lost one of our bags on the connecting flight. One of our bags were left at Sydney Airport and didn't get to us until 4 days later. Lucky we had travel insurance.

Pros: fast boarding

Cons: Better Movies

Pros: Standard flight

Cons: Actually prepare the plane properly for take off

Pros: Great service, a lot of legroom

Cons: Not really happy about the food choices

Pros: Crew as always with air Canada were very accommodating. Always smiling!

Pros: . The staff was and movies waa the only good part of the flight.

Cons: I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money

Pros: Flight staff friendly and everything went smoothly.

Cons: Always wishing for roomier seats.

Pros: Early departure

Cons: Absolutely nothing

Cons: No room to move very cramped

Pros: My flight was missed due to immigration taking almost 3 hours to get through the line. Delta went out of their way to make sure that I was able to get to my destination on a later flight as comfortable as possible.

Cons: Maybe not traveling through Atlanta if there is immigration clearance involved. I was really slow.

Pros: Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry.

Pros: the staffs and the boarding experienve

Cons: There was only approximately 13 inches for the aisle between seat sections. It was mostly women with big wide hips who kept me awake most of the 12 hour and 34 minute flight, as they brushed my shoulder disturbing my ability to rest.

Pros: Fast transit connections in Auckland, Good times for departure/arrival

Cons: When I booked I chose seats, then the aircraft changed and I ended up with the family split. It would have been nice if they had at least sent an email giving me a chance to select new seats

Cons: Flight was delay

Pros: Friendly staffs & price

Cons: Not much legroom for economy

Pros: Services good

Pros: Nice clean plane. Pleasant crew.

Pros: The airplane The food

Cons: The time

Pros: no

Cons: food was average

Cons: Aircraft was very old

Pros: The crew.. And the quality of the aircraft. Plus the on time departure and arrival was fantastic

Cons: The TV show collection was a bit of a letdown

Pros: Two choices of meal and friendlier staff. Props to JAL.

Pros: Smooth ride

Pros: Perfect in all aspects. Will use them again for all my flights.

Cons: No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy

Pros: As efficient as ever

Pros: The Flight from Arusha was so convenient in the timing and it was perfect and on-time.

Cons: Nothing. Everything was perfect

Pros: They greeted us in Georgian at the gate during boarding, this was very nice.

Cons: Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved.

Pros: Plane design was nice

Cons: Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection.

Cons: Offering drinks more times throughout the flight.

Pros: On time, safe, standard service

Pros: The crew was readily available and was able to assist with everything needed

Cons: A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted.

Pros: Good entertainment choices. Preferred check thru TSA. No one seating next to me.

Cons: I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket

Pros: Plane left late from Manila and was asked to run to catch the connecting flight to LAX. Monitor did not work. Flight attendant/s were rude whenever their asking to stow away foot rest. Never say please. When I got to LAX, I needed to wait for the very last luggage for me to find out that my luggage was left in Guangzhou. No apologies whatsoever and was given a direction to file a report. Very sad experience.

Cons: Focus on customer service. More training with staff since they are dealing with different nationalities.

Cons: Food is catered for one group of people, should be more international.

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Pros: Service, Food, timing, price

Cons: Seats were too narrow, but problem with A380 instead of Airlines.

Pros: Super easy

Cons: There wasn’t no Harry Potter films

Pros: The crew were pleasant and visible.

Cons: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.

Cons: As above

Pros: Main meal (Singapore noodles) was actually ok.

Cons: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.

Pros: Crew is always friendly on Cathay. Cathay operates this flight.

Cons: They could have acknowledged my emerald status. They could have upgraded me to premium economy. That’s about all. It was a basic economy seat so not so great. Terrible space under that seat - blocked by video machinery.

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Pros: Boarding was easy.

Cons: Food ! Tasteless and bald..

Pros: Yes they where excellent on everyway possible but the 1st hour of the flight was rough.

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible

Pros: Fast check in&boarding Crew Seats space for legs Flying stable

Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring

Pros: Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on.

Cons: PVG airport gates could deal with more seating, at least double... and better handling of delays.

Pros: The air hostess was very friendly, smiling, and responsive. She went out of her way to please the passengers.

Cons: The full meal was served early in the morning instead of breakfast.

Pros: Courteous and accommodating crew

Cons: Food was so so.

Pros: Everything ran smoothly and on time and efficiently.

Cons: There were things that got lost in translation with the crew, but they really did try their best.

Pros: Service, Food, timing, price

Cons: Seats were too narrow, but problem with A380 instead of Airlines.