Flights to Washington

Pros: The flight was smooth and we arrived safely and timely.

Cons: The inflight entertainment was broken.

Pros: Aircraft seating Good notification of possible delay

Cons: Crew Long it at bag drop Checked website about delay, said it was on time.

Pros: Take off was smooth

Cons: Food

Pros: Crew was great as usual

Cons: 2 young women begind me loud all they way, kicking the back of the seat and thumping on tray table, screaming bloody murder children

Pros: I specifically flew today to catch their Boeing 787 while it's on its test flights. New plane, obviously clean and great entertainment in seatback.

Pros: Phoenix based First Class flight attendant Kathleen Brown was very positive and called me by name...gave her an “above and beyond” voucher.

Cons: No electrical outlets at seat.

Cons: Disgusting Food. Extremely uncomfortable seats: unable to recline far enough, my knees on back of seat in front of me, unable to sleep at all the entire trip. This was American Airlines, not British Airways. Cheap headphones kept falling out of line in port. TERRIBLE FLIGHT, Never Again!

Cons: I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience.

Pros: Service food cleanliness and PRICE

Cons: Connection times

Pros: Price is cheap

Cons: It was freezing cold. So many people were sneezing, couging and sniffling.

Cons: Lots of turbulence over the Pacific Ocean but that wasn't the airlines fault. Maybe pilot could have flown at a higher altitude to avoid it.

Pros: The crew!

Cons: The seats seemed smaller than normal. And it was almost a 6 hour flight and there were no free movies or tv. Kind of a bummer.

Pros: Food and service was pretty good

Cons: Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left.

Pros: Crew was friendly and accommodating

Cons: Wasn’t able to get comfortable in coach seat to sleep

Pros: I love the energy of Hawaiian Airlines I truly feel the Aloha

Cons: My bag was lost ~ that's frustrating. This is an aspect of my travel, but overall my flight & experience was groovy.

Pros: trivia was fun

Pros: Crew did a very good job

Cons: Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had.

Cons: They don't greet me only the people in front and behind me. I didn't receive a meal she skipped me i don't know if you have to pay or not but the person on the left of me got one and the person the right got one

Pros: None

Cons: When I booked this fly, no one tell me check in luggage has to be charged

Cons: Maybe the only thing the tea was not hot enough.

Pros: The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently.

Pros: Service on the plan was excellent. Food was delicious

Cons: Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????

Pros: Crew was great as usual

Cons: 2 young women begind me loud all they way, kicking the back of the seat and thumping on tray table, screaming bloody murder children

Pros: Took off on time. Landed in time. Crew great

Cons: Food was really bad. Couldn't take a second bite. Avoid the beef stir fry.

Pros: Aircraft seating Good notification of possible delay

Cons: Crew Long it at bag drop Checked website about delay, said it was on time.

Cons: flight cancelled

Pros: Efficient flight

Cons: Surly check in staff.

Pros: Fast flight

Cons: Delayed departure due to headwinds for incoming aircraft

Pros: Crew was great as usual

Cons: 2 young women begind me loud all they way, kicking the back of the seat and thumping on tray table, screaming bloody murder children

Pros: Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier.

Cons: In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!

Pros: Got me there Safely

Cons: Couldn’t understand announcements... at all! By flight attendant or pilot

Pros: Basic flight... likedthe tomato juice and snack mix

Cons: Announcements startled me every time due to volume

Pros: I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok.

Cons: The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane.

Cons: This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!

Pros: On time

Cons: Nothing

Cons: flight cancelled

Pros: Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier.

Cons: In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!

Pros: The flight was smooth and we arrived safely and timely.

Cons: The inflight entertainment was broken.

Pros: In flight crew was good and emergency exit row seat was very roomy. Ticket counter agent was able to fix the computer errors on my reservation.

Cons: Constant issues with reserving and paying for premium seats and the system releasing them. Each incident took almost one hour of phone conversation or 30 to 40 minutes of waiting at the check in counter to resolve.

Pros: Easy flight out of Oakland. Lucky the flight wasn’t full so had plenty of room for carryon. Landed at gate close to baggage claim area so that was plus too.

Cons: Entertainment options - didn’t download app because of bad reviews and didn’t want to watch old movies or pay for recent ones. Got a little bored mid way through. Would download movies for Netflix next time.

Pros: Food and service was pretty good

Cons: Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left.

Pros: I love the energy of Hawaiian Airlines I truly feel the Aloha

Cons: My bag was lost ~ that's frustrating. This is an aspect of my travel, but overall my flight & experience was groovy.

Pros: The crew!

Cons: The seats seemed smaller than normal. And it was almost a 6 hour flight and there were no free movies or tv. Kind of a bummer.

Pros: Crew was friendly and accommodating

Cons: Wasn’t able to get comfortable in coach seat to sleep

Pros: In flight crew was good and emergency exit row seat was very roomy. Ticket counter agent was able to fix the computer errors on my reservation.

Cons: Constant issues with reserving and paying for premium seats and the system releasing them. Each incident took almost one hour of phone conversation or 30 to 40 minutes of waiting at the check in counter to resolve.

Pros: I love the energy of Hawaiian Airlines I truly feel the Aloha

Cons: My bag was lost ~ that's frustrating. This is an aspect of my travel, but overall my flight & experience was groovy.

Pros: Service and biz check in

Pros: Crew did a very good job

Cons: Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had.

Pros: Very friendly and helpful staff

Cons: Our family nearly missed the trip due to delayed from Melbourne

Pros: I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok.

Cons: The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane.

Pros: Got me there Safely

Cons: Couldn’t understand announcements... at all! By flight attendant or pilot

Cons: This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!

Pros: Good snacks. Nice crew. Nice seats.

Cons: Pay WiFi? JetBlue does it for free..