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Pros: Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight.

Cons: Nothing really. Flight was quick.

Pros: Comfort, efficiency and entertainment were great.

Cons: Crew was a little sassy and sour. Maybe one gal was in a happy mood.

Pros: crew was ok. entertainment ok

Cons: they always give us seats way back in the plane.

Pros: Everything!

Cons: Remain awesome!

Cons: If it was on time

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.

Pros: Great flight, service, food and crew.

Pros: The crew was nice, the movie selection was good.

Cons: More space in seats

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.

Cons: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.

Pros: Non stop flight

Cons: Staff not wake me up even after requesting they not wake me up to force feed a meal.

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!

Cons: Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!

Pros: Crew made the very long flight comfortable and kept me informed.

Cons: Everything went very well.

Pros: The service was great

Cons: No plugs for laptops, 14 hour flight and no way to work is terrible, luggage took to long to come out and made it so I missed the connecting flight, have to stay at the airport for 5 extra hours - and terrible service with dealing with it and getting my family on the next flight -

Cons: Very comfy seats! Quick boarding process. Nice flight

Cons: It was a Great flight. I always enjoy flying Delta

Pros: Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything.

Pros: Crew was amazing

Cons: Food could have been better, seat was uncomfortable.

Pros: Food was decent. Entertainment was decent.

Pros: Their plane

Cons: Food

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

Pros: :)

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Cons: Very nice services

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star