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(Return)
Airports
Origin
Brisbane
$1238
only
$1238
Melbourne
$947
only
$947
Sydney
$960
only
$960
Destination
New York
$947
only
$947
Wed, 25 Apr
MEL
JFK
38h 30m
Wed, 2 May
JFK
MEL
31h 25m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
OK 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

CAN
LAX
OK 4.0

Cheap

Food too little

JFK
CAN
Mediocre 2.0

I have to cancel the flight due to a death in my family. i thought the airline will waive the canceling charge, i guess not. my daughter and I have to pay $400 total for it. Sad.

JFK
CAN
Excellent 8.0

The food was better than expected. The service was good.

The plane temperature got steadily colder. Was a bit hard to handle.

LAX
CAN
Excellent 8.6

Love that everything is included. Food, drinks and entertainment. The crew were great and nothing was too much trouble.

Boarding of the A380 was ridiculous. We were lined up well ahead of boarding, then moved to another line, then moved again. Once we were lined up we had to stop and start, other people were pushed to the front again and again. This could have been solved by leaving one lane free for people sitting upstairs, or 'preferred' fliers. Instead everyone was pushed back and had to wait. I've never seen an aeroplane boarded so badly and we ended up being some of the last people on the plane. Badly organised and just plain awful.

Fri, 30 Mar
MEL
JFK
27h 40m
Fri, 20 Apr
JFK
MEL
31h 45m
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
LHR
OK 5.3

Boarding was efficient

A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items

PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

EWR
PEK
OK 5.6

flight was late, barely made my connection (which was also late).

Sun, 15 Apr
SYD
JFK
40h 35m
Mon, 23 Apr
JFK
SYD
27h 50m
$1146
Trip: 9 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2650 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
DEL
ICN
Mediocre 3.0

Checking was great, Ajay was very helpful. Boarding was unorganized, Female staff was very unfriendly and untrained. Even after announcement for priority boarding for travelers with kids.. Ground staff was not helping anyone.

ICN
SEA
Good 6.6

Flight attendants were pleasant. Plane looked clean and in good condition. Seat comfort was okay.

Sat on the plane for over 1 hour waiting for connecting flight.

LAX
ICN
Excellent 8.0

Served only two meals lady's keep off lights so everyone sleep tv don't work well

See above not best but good did serve wine with food

ICN
HNL
Excellent 10.0

Everything

No charger outlet

ICN
MNL
Excellent 10.0

Thu, 18 Jan
SYD
JFK
26h 23m
Mon, 29 Jan
JFK
SYD
47h 05m
$1181
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 15 Jan
SYD
JFK
45h 15m
Sun, 4 Feb
JFK
SYD
27h 35m
$1185
Trip: 21 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2309 reviews
Overall
8.1
Boarding
8.0
Comfort
7.9
Crew
8.3
Entertainment
8.1
Food
7.6
SFO
TPE
Excellent 9.6

Good staff, new planes, polite and efficient

JFK
TPE
Excellent 8.0

Over all a good flight experience. Would use them again

JFK
TPE
Excellent 9.6

Extremely well organized...very inpressive.From the check-in desk to the boarding crew.

BKK
TPE
Excellent 9.6

The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating.

Coffee cups were to small lol

JFK
TPE
Excellent 8.0

Great service, and attendant is very nice and answers all request promptly. Food is ok.

Overall it's a great trip and smooth. The seat of economy class is a little bit tight, but that's probably the standard size of all carriers...

Mon, 5 Feb
BNE
JFK
40h 35m
Mon, 12 Feb
JFK
BNE
27h 20m
$1238
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3371 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.6
BKK
ICN
Excellent 10.0

Everything was great, i had a connection flight and i did not have to check in like other times.

SIN
ICN
Good 7.3

The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room.

Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain.

ICN
TSN
Excellent 9.6

attentiveness of the crew to people of multiple nationalities.

BKK
ICN
Mediocre 3.6

I like the Korean Bibimpap on the plane, taste was good.

Old style business seating, quite uncomfortable, not a full recline, very uncomfortable when fully reclined compared to other business planes, TV was small, not good quality, selection of movies was only ok, not great, service was ok, not great, they cater more to Korean customers then other guests, if you are on the upper deck de-planning is difficult and awkward as you have to go through the economy section and staff doesn't keep them seated, so no extra bonus for business in de-planing. washroom items not replaced (toothbrush / mouthwash), overall very average

ICN
LAX
Excellent 10.0

Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy.

Fri, 4 May
MEL
JFK
32h 45m
Thu, 10 May
JFK
MEL
28h 45m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

LAX
CAN
Excellent 8.6

Love that everything is included. Food, drinks and entertainment. The crew were great and nothing was too much trouble.

Boarding of the A380 was ridiculous. We were lined up well ahead of boarding, then moved to another line, then moved again. Once we were lined up we had to stop and start, other people were pushed to the front again and again. This could have been solved by leaving one lane free for people sitting upstairs, or 'preferred' fliers. Instead everyone was pushed back and had to wait. I've never seen an aeroplane boarded so badly and we ended up being some of the last people on the plane. Badly organised and just plain awful.

CAN
JFK
OK 4.0

The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!

CAN
LAX
OK 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

JFK
CAN
Excellent 8.0

The food was better than expected. The service was good.

The plane temperature got steadily colder. Was a bit hard to handle.

Fri, 18 May
MEL
JFK
27h 40m
Fri, 15 Jun
JFK
MEL
31h 45m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

BKK
PEK
Excellent 9.6

Everything, meals were good.

PEK
YUL
OK 4.0

Boarding process was really quick. In half an hour they boarded a complete flight.

There was a very rude person sitting behind me. He kept hitting my seat every time I reclined it. I brought up to the flight attendant but she had no intention of getting involved or helping out.

IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

PEK
LHR
OK 5.3

Boarding was efficient

A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items

Fri, 27 Apr
SYD
JFK
28h 40m
Fri, 4 May
JFK
SYD
32h 00m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
IAD
PEK
Mediocre 2.0

They overcharged, customer support unreliable and bad service!

They overcharged, customer support unreliable and bad service!

PEK
HKT
OK 4.3

Crew and flight were professional and courteous.

Passengers from Beijing were rude, and consistently snorting and spitting throughout the entire flight. Not just one person but everyone around us. Very disgusting and nauseating listening to that for 6+hours. I had earbuds in the entire flight and could still hear the spitting...

PEK
MNL
Mediocre 2.0

Air china needs to improved plane and food

PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

BKK
PEK
Excellent 9.6

Everything, meals were good.

Mon, 2 Apr
MEL
JFK
32h 45m
Tue, 17 Apr
JFK
MEL
28h 45m
$1000
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
JFK
OK 4.0

The flight attendants are good, but the check in crew needs to be more friendly and helpful, with the growing economy boom in china, we will have an increase in tourist to China which cause the air line to be packed, so they need to be much more helpful when attending customers!

CAN
SGN
Excellent 9.0

Crew were lovely. Plane was barely loaded so my husband was able to switch seats to sit next to me. Pleasant flight.

One movie for everyone and it was a stupid movie. Not sure why my husband wasn't automatically seated with me since the plane was barely half full.

GMP
PEK
Good 7.3

left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)

no personalized entertainment system

CAN
LAX
OK 4.6

I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast.

HGH
CAN
Excellent 10.0

Long but very pleasant flight

Mon, 21 May
SYD
JFK
28h 40m
Thu, 7 Jun
JFK
SYD
32h 00m
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
MNL
Mediocre 2.0

Air china needs to improved plane and food

BKK
PEK
Excellent 9.6

Everything, meals were good.

PEK
BKK
OK 5.6

they should really do something about tight connections. If your first airline is only barely late, it becomes a frantic haste from hell to get thru security again and to your next airline. Security needs to inspect every element of your carryon in spite of the fact you were already screened on your previous flight. They will dump out your entire bag to inspect all contents. Extremely easy to lose important things. They confiscate all spare batteries if they only appear to be high power range regardless of what the actual voltage is.

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

LAX
PEK
Mediocre 2.6

Better customer service

Air China staff need to better understand and learn how to talk to people.

Mon, 12 Feb
SYD
JFK
40h 30m
Sun, 4 Mar
JFK
SYD
27h 20m
$1176
Trip: 21 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2650 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
SEA
ICN
Excellent 8.0

The quality of food.

Boarding was confusing, not enough announcements.

ICN
MNL
Excellent 10.0

LAX
ICN
Excellent 8.0

Served only two meals lady's keep off lights so everyone sleep tv don't work well

See above not best but good did serve wine with food

SFO
ICN
Excellent 10.0

The large leg space/room!

The food was limited and it's actually not that good.

ICN
SEA
Excellent 8.0

Service

Nothing

Mon, 15 Jan
SYD
JFK
45h 15m
Sun, 4 Feb
JFK
SYD
27h 35m
$1185
Trip: 21 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2309 reviews
Overall
8.1
Boarding
8.0
Comfort
7.9
Crew
8.3
Entertainment
8.1
Food
7.6
SFO
TPE
Excellent 8.3

People

Lack of movie selection

SFO
TPE
Excellent 9.6

Good staff, new planes, polite and efficient

TPE
HKG
Excellent 10.0

It was a great flight There staff were great, even fed us on a 80 minute flight

LAX
TPE
Excellent 10.0

Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable

JFK
TPE
Excellent 9.6

Extremely well organized...very inpressive.From the check-in desk to the boarding crew.

Tue, 23 Jan
SYD
JFK
34h 06m
Sun, 28 Jan
JFK
SYD
35h 30m
$1200
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 8 Mar
SYD
JFK
32h 50m
Wed, 21 Mar
JFK
SYD
46h 00m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
LHR
OK 5.3

Boarding was efficient

A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

PEK
MNL
Mediocre 2.0

Air china needs to improved plane and food

PEK
HKT
OK 4.3

Crew and flight were professional and courteous.

Passengers from Beijing were rude, and consistently snorting and spitting throughout the entire flight. Not just one person but everyone around us. Very disgusting and nauseating listening to that for 6+hours. I had earbuds in the entire flight and could still hear the spitting...

PEK
MEL
Mediocre 2.0

This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi.

Tue, 13 Feb
SYD
JFK
40h 30m
Sun, 4 Mar
JFK
SYD
27h 20m
$1176
Trip: 20 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2650 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
DEL
ICN
Mediocre 3.0

Checking was great, Ajay was very helpful. Boarding was unorganized, Female staff was very unfriendly and untrained. Even after announcement for priority boarding for travelers with kids.. Ground staff was not helping anyone.

LAX
ICN
Excellent 8.3

The flight was half full which made it much more comfortable to stretch out and enjoy the long flight.

ICN
MNL
Excellent 10.0

HKG
ICN
Excellent 10.0

Great service, good room in economy.

SFO
ICN
Excellent 10.0

The large leg space/room!

The food was limited and it's actually not that good.

Mon, 22 Jan
SYD
JFK
45h 15m
Sun, 18 Feb
JFK
SYD
27h 35m
$1185
Trip: 28 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2309 reviews
Overall
8.1
Boarding
8.0
Comfort
7.9
Crew
8.3
Entertainment
8.1
Food
7.6
SFO
TPE
Excellent 9.6

Good staff, new planes, polite and efficient

TPE
CGK
Excellent 10.0

Boarding commenced at or very near to the established time. Fast and fairly efficient. Meal selection was good and food tasted very good. Only the bread was a bit crusty on the bottom.

It would be nice if the Long-Haul flights had a better selection and more recent episodes of "The Big Bang Theory!" I'm tired of watching the same three old episodes.

TPE
LAX
Excellent 9.3

same As flight home

Crew seemed a little stressed out, but I believe it was just because we were a bit behind schedule. Bathrooms were often dirty and not stocked. Coffee cups to small

BKK
TPE
Excellent 9.6

The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating.

Coffee cups were to small lol

JFK
TPE
Excellent 9.6

Extremely well organized...very inpressive.From the check-in desk to the boarding crew.

Thu, 25 Jan
SYD
JFK
27h 14m
Fri, 2 Feb
JFK
SYD
47h 05m
$1202
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 19 Apr
SYD
JFK
45h 30m
Fri, 4 May
JFK
SYD
42h 25m
$1143
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3587 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
GMP
PEK
Good 7.3

left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)

no personalized entertainment system

HGH
CAN
Excellent 10.0

Long but very pleasant flight

HAN
CAN
Excellent 8.0

On time departures and arrival

The food not enough to eat

JFK
CAN
Excellent 8.0

The food was better than expected. The service was good.

The plane temperature got steadily colder. Was a bit hard to handle.

BKK
CAN
Excellent 9.0

Was transferred to Thai Air as the plane was over sold.

Sun, 15 Apr
SYD
JFK
28h 40m
Mon, 23 Apr
JFK
SYD
32h 00m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3174 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
OK 5.6

they should really do something about tight connections. If your first airline is only barely late, it becomes a frantic haste from hell to get thru security again and to your next airline. Security needs to inspect every element of your carryon in spite of the fact you were already screened on your previous flight. They will dump out your entire bag to inspect all contents. Extremely easy to lose important things. They confiscate all spare batteries if they only appear to be high power range regardless of what the actual voltage is.

EWR
PEK
OK 5.6

flight was late, barely made my connection (which was also late).

JFK
PEK
Excellent 9.0

Great flight and entertainment throughout.

Everything w this flight was satisfactory. No negatives to mention.

PEK
MNL
Mediocre 2.0

Air china needs to improved plane and food

JFK
PEK
Good 7.3

Crew efficient

No entertainment, console broken. Ran out of menu item of choice, but alternative was easily digestible.

*
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