Flights to New York John F Kennedy Intl

Cons: We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding.

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Cons: Better choice of snacks

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior

Pros: Airbus 350. Very good experience

Cons: Crew was jumpy. I expect them to be a little more gentle serving food.

Pros: Was pleasantly upgraded from Economy to Business.

Pros: Nice flight attendants.

Cons: The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff.

Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Pros: friendliness

Cons: food

Pros: The seat was very spacious

Cons: More space to put things

Cons: No additional comment

Pros: The crew was amazing!!

Cons: Nothing! Excellent flight!

Pros: seat not very comfortable

Cons: too crowded

Cons: Comfortable seats for family with infants or kids,

Pros: I particularly admire the free media entertainment options and quality of the meals served!

Cons: I was seated in the middle of the cabin, where it is rows of four seats, and the way the space under the seats in front of them were divided caused there to only be three separate and staggered places to put carry-on bags. With all four of us in my row needing to put bags under there, it was dicey.

Pros: Great boarding system and all crews were attentive and polite.

Cons: more sauce on the meat.

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

Pros: The food was excellent for airline food. The crew were very nice.

Cons: I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did...

Pros: Crew was great with service even though they must have been super tired from the flight.

Cons: More leg-room and space to stretch.

Pros: The crew was amazing. The seat was very comfortable, leg room is spacious.

Cons: The movie selection is kind of old

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: On time! Great service.

Cons: Only slight disappointment is they couldn’t arrange a limo because I was outside the two day window. They did have a limo waiting for me in the way back, when I didn’t need one!

Pros: Yes.

Cons: Better sound while watching movies. The flight was overall very satisfying.

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Air China Staff in Malpensa Milan are amazing. Friendly and helpful. Can’t emphasise this enough

Pros: Super friendly crew.

Cons: Better food, better resolution on the seat monitors.

Pros: Great crew, super clean and new plane

Cons: Food is “unique” and entertainment options are a bit outdated

Pros: Nothing it was awful

Cons: Everything they are racist.

Cons: There was cigarette smoke in the aircraft.

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: Good selection of entertainment

Cons: The food

Pros: korean air is always great, service was awesome

Pros: The flight crew was friendly. Checking in was easy.

Cons: Nothing, it was great

Pros: All fine, no complaints.

Cons: Up date movies.

Cons: So hot on the plane and cramped.

Pros: Cheap and fast

Cons: Crews are not as friendly as they should.

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Pros: Easy boarding and flight was 3 and 3 across. Short flight but nice surprise that they still served a full meal and came by twice serving drinks. Would fly again.

Cons: They keep the air temp. somewhat warmer than we are used to in the US in the cabin but we just kept our vents above our head open with a breeze on us so it was ok.

Pros: The food was excellent for airline food. The crew were very nice.

Cons: I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did...

Pros: I liked that the crew were very attentive and smiling.

Cons: The flight was bad because of the passengers who had no sense of personal space.

Pros: Helpful friendly staff serving on a clean, modern plane, with meal service on even two hour (international) flight. Great value.

Cons: Most flight attendants have only limited English ability, but it’s enough for basic communication. Very friendly and helpful in Chinese though!

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: Crew was helpful and friendly in every way.

Cons: Seats are definitely made for smaller sized Asians.

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: Pilot kept us well informed.

Cons: Even though ground service was servicing the front of the plane, they were unable to service the rear of the aircraft for another hour. Don’t they know that every plane has a front AND a back. When we arrived at RDU, AA did not have someone available for nearly 20 min to get someone to us deplane

Pros: One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response.

Cons: The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive.

Pros: Quick boarding, gracious crew

Cons: Entertainment limited to TVs overhead. Bland food. Tight seats

Pros: The crew was amazing. The seat was very comfortable, leg room is spacious.

Cons: The movie selection is kind of old

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Pros: Crew was excellent. Entertainment choices were excellent.

Cons: One both flight my food preference was gone before I could choose.

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Pros: the crew was professional and efficient on board the plane.

Cons: seat space was tight. it was hard to get comfortable