Find Cheap Flights from Brisbane to New York John F Kennedy Intl (BNE - JFK)

Help And pleasant staff

Poor quality entertainment screen

* lots of leg room even in the economy seats * only 2 seats in the section beside the windows is excellent

* flight attendants a bit cold and business-like * no black "English" tea with milk and sugar * terrible choice of movies - English language movies were rubbish!

They had a massive storm in Sydney that delayed the departure of the plane from there but originally it was only going to be 15 mins then it was half hour then after two hours the plane had arrived and we went through to boarding lounge for about ten minutes only for them to say the flight was cancelled due to them running out of workers hours. Then they said they we all had to go find our own accommodation and they accept no responsibility as it was due to the weather. To top it all off they told us to be back by 7 only to find out they had already delayed that flight and didn't even tell anyone so we were all lined up and nobody knew what was going on

Boarding was good

Checking in was unfriendly

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

Tv wasn't working

Excellent cabin crew and attentive service.

Check in for business class was chaotic at Bangkok and took a very long time.

The time it took to get to Brisbane

My bags were tampered with in some way

staff onboard the flight were helpful to mum, she said they were really nice

I booked this flight for my mum who has dementia. I was told o pick her up at the excess baggage area, where her walker would be and that she would be brought by staff there via wheelchair. After 45mins and no mum, I asked staff where she was. They said they were waiting for me at the gate as they didn't have enough staff to bring her, and I couldn't take her walker through security, so I had to go there and pick her up (passing 4 staff members with golf carts just sitting and waiting). luckily she wasn't distressed, but when I got to her, the man at the desk was then told over the radio tthat he could bring her down... poorly organised. Not the end of the world, because she was okay, but it could have been really upsetting for her otherwise.