Flights to New York LaGuardia (LGA)

Pros: Friendly and beautiful crew (specially one air hostess) lol

Cons: too long flight

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Pros: Leg room and cleanlness. Polite crew members

Cons: No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen

Pros: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Cons: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?

Pros: Almost everything.

Cons: Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that.

Cons: Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller.

Pros: Boarding was quick.

Cons: Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours.

Pros: Great Business Class Lounge close to departure gate.

Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.

Pros: On time

Cons: Late start of check in

Pros: flight crew are good, other general categories are average.

Cons: Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed.

Pros: We liked that we got to watch some entertainment for an economy seat.

Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.

Pros: Everything; crew, seats, food, The best flight ever. Thanks a lot.

Cons: N / A

Pros: Air NZ is fantastic start to finish and airport security doesn’t make you take off your shoes in the airport. Flight was on time start to finish.

Pros: The staff was very helpful

Cons: None

Pros: flight crew are good, other general categories are average.

Cons: Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed.

Pros: on time, crew were friendly

Cons: have to pay to watch movie

Pros: Everything else.

Cons: The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount.

Pros: I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi.

Cons: I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch.

Pros: on time, crew were friendly

Cons: have to pay to watch movie

Pros: Air NZ is fantastic start to finish and airport security doesn’t make you take off your shoes in the airport. Flight was on time start to finish.

Pros: Great Business Class Lounge close to departure gate.

Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.

Pros: Lots of movies and TV to watch. Meals were decent. Good attendants.

Cons: A little tight seats. The attendents were slow to clean up after meals.

Pros: New plane

Cons: Everything else

Pros: Great crew! Cheap flight

Cons: Food okay, flight delayed both ways, seating uncomfortable in economy.

Cons: flight was delayed

Pros: The flight crew was very competent and welcoming.

Cons: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Pros: It was ok

Cons: They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me.

Pros: The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!

Cons: My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing.

Pros: The staff was very helpful

Cons: None

Pros: On time

Cons: Late start of check in

Pros: Small puddle jumper, but everything was well organized.

Pros: Quick and easy

Pros: Almost everything.

Cons: Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that.

Pros: Great crew! Cheap flight

Cons: Food okay, flight delayed both ways, seating uncomfortable in economy.

Pros: New plane

Cons: Everything else

Pros: The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys.

Cons: Nothing much. I have long legs so it's hard to get comfortable enough to sleep.

Pros: Leg room and cleanlness. Polite crew members

Cons: No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen

Pros: Friendly and beautiful crew (specially one air hostess) lol

Cons: too long flight

Pros: Food was good

Cons: The flight took off late more than an hour

Pros: Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!

Cons: Nothing

Pros: We liked that we got to watch some entertainment for an economy seat.

Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.

Pros: Everything else.

Cons: The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount.

Pros: Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait.

Cons: Food was mediocre. Coffee and tea were like warm or cold.

Pros: Everything; crew, seats, food, The best flight ever. Thanks a lot.

Cons: N / A