Find reviews that mention:
10.0
Pros:Give them 10 across the board. Staff was great an efficient on getting you out and receiving back the vehicleCons:Nothing really. The location is right off the turnpike so great for local pickups or are traveling business we have so much of in OrlandoReviewed 7 Jul. 2021
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2.0
Cons:Too much waiting time, almost three hours and the car requested was not available,Reviewed 6 Jul. 2021
review from![cheapflights]()
6.0
Pros:The drop offCons:Better rateReviewed 4 Jul. 2021
review from![kayak]()
2.0
Pros:None of it was great. I guess maybe the amount of cars fo choose from.Cons:Emergency roadside assistance took forever to answer the phone. The windshield wipers were not equipped for the car I received and instead of them fixing it, I had to drive to the airport and exchange it myself. This was during a heavy down pour and where the customer service place told me to drive originally was closed. It was not an easy process. And the return process was rough due to needing cards in hand versus on file. Very inconvenientReviewed 1 Jul. 2021
review from![kayak]()
2.0
Cons:40 families in line for one agent working the desk at Orlando International airport. Waited a looong time only to find they didn’t have a car big enough onsite. Charged me double the quoted price. One seatbelt didn’t work. Had to carry luggage on laps because car was too small.Reviewed 30 Jun. 2021
review from![kayak]()
2.0
Pros:The person behind the counter really tried to help us out.Cons:If they had the car that I rented, and did not rent it to someone else!! Would not recommend this place at all!!Reviewed 28 Jun. 2021
review from![kayak]()
6.0
Pros:Friendly, helpful staff. Easy drop off.Cons:It boils down to this: car was was sub-par. It was a domestic brand with almost 50,000 miles and pretty much beat. I am convinced the Kias, Hyundais, Mazdas, etc are much better rental options.Reviewed 21 Jun. 2021
review from![kayak]()
2.0
Pros:The customer services was goodCons:The price that was displayed on your website was not the price I paid almost triple I felt like it was a bait and switch I had no other choice because it was very late and I needed a carReviewed 10 Jun. 2021
review from![kayak]()
6.0
Pros:I was given a better car than I had signed up for, so that was cool, plus a 10% discount for no reason.Cons:The employee was over an hour and 15 minutes late. There were customers flipping out and at one point when they called the specific number to the location we were picking up at they were told it was closed on Sunday and to go to the airport to get a car. Then, out of the blue the employee walks in, and then acted like it was no big deal. It was very unprofessional of that specific location. That was my main issue. Plus after all was said and done it was $120 more than I had been told in my Kayak bill.Reviewed 8 Jun. 2021
review from![kayak]()
6.0
Cons:At Drop off have some acknowledgement of early return of vehicleReviewed 3 Jun. 2021
review from![kayak]()
2.0
Pros:NothingReviewed 2 Jun. 2021
review from![kayak]()
4.0
Pros:The front desk agent was very helpful but car was not cleanCons:Make easier to park at hotels/resorts.Reviewed 31 May 2021
review from![kayak]()