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Avis customer reviews
6.7
OkayBased on 10,000 verified guest reviews
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Cons -
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Date
A
6.0 Okay
Anonymous, July 2025
I had to wait an hour and a half past my reservation time even though I already checked in ahead of time with all the required info.
K
2.0 Poor
Keith, July 2025
Took an hour and 20 minutes to get service. At 9:30am, with numerous flights arriving to Maui, HI there were only (2) two AVIS representatives available to serve a steady stream of 20 customers waiting in line. Every now and then a third person would come up front to the check-in area, login to the compute, and then return to the back office. Never attempting to lessen the customer load of the other two representatives. They needed to have more staff during prime, busy hours. None of the AVIS employees seemed concern that the wait per person was over 13 minutes in most cases even if the person had confirmed reservations.
A
6.0 Okay
Anonymous, July 2025
only negative was the vehicle ordered was larger than desired. Also washroom was out of service at Avis branch
I
2.0 Poor
India, July 2025
We waited over 2 hours in a queue to collect our car, the lady was lovely and I felt bad that she was the only one on but it was super hot outside and it was such a waste of time.
A
10.0 Wonderful
Anonymous, July 2025
I paid what I expected and the car was good.
A
4.0 Mediocre
Anonymous, July 2025
The car overall would have been great but when we picked it up, it smelled like someone had smoked something in it and then they sprayed something in the car to cover up the smell. This smell stayed with the vehicle the entire time of the rental. The washer fluid was also low The entire trip.
M
2.0 Poor
Megan, July 2025
This is not the fault of the employees at this office, but of the corporation itself. My car was not ready when I arrived for my scheduled time because this location ran out of vehicles. They were not even sure when or if they would receive more vehicles. Apparently the company allows folks to keep booking despite not having the information of whether or not a car will be available and ready at the agreed rental time. I didn’t get my car until 1.5 hours after the scheduled pick up time. Unacceptable.
A
2.0 Poor
Anonymous, July 2025
Car was unavailable for my trip. It was an inconvenience..
A
2.0 Poor
Anonymous, July 2025
We had to change our pick up time due to delays. We tried calling the Albany location MANY times but no one answered. Then we called Avis directly and they said there were no cars available if we changed our time, even though we had booked a vehicle. We ended up with no car and had to find alternate transportation. Terrible customer service!
R
10.0 Wonderful
Ryan, July 2025
Extremely friendly staff even though it was busy and was closing in 30 minutes
25% of our users found car hire from Avis for $86 or less
Book your car hire from Avis at least 12 weeks before your trip in order to get a below-average price.
Full-size car hire from Avis is around 49% cheaper than other car types, on average.
FAQs about hiring a car from Avis
How much does it cost to hire a car from Avis?
On average a car hire from Avis costs $81 per day.
What is the most popular car hire from Avis?
Standard (Vauxhall Vivaro or similar) is the most frequently booked car hire type from Avis.
How many car hire locations does Avis have?
Avis has 5,741 hire locations worldwide. Take a look at our Avis hire location map to find the best car hire near you.
Which countries does Avis have car hire locations in?
Albania, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Western Sahara, Zambia and Zimbabwe
How much does it cost to hire a car from Avis for a week?
On average a car hire from Avis costs $567 per week ($81 per day).
How much does it cost to hire a car from Avis long term for a month?
On average a car hire from Avis costs $2,431 per month ($81 per day).
Everything you need to know for your Avis car hire
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