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Book NU Car car hire

Driver's age: 25-65

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NU Car customer reviews

5.0
Fair1,169 verified ratings
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S
4.0 Mediocre
Don’t be lured by the low price, you get what you pay for and everything else is an add-on Staff not friendly Car originally booked unavailable, had to pay extra for different car Office hours for pick up did not align with available time slots Must purchase insurance or pay for issues out of pocket Toll road surcharge
M
2.0 Poor
In my view, this company appears to be engaging in deceptive practices. I booked a car through Kayak at a very competitive rate, but when I arrived to pick it up, the company refused to honor the reservation price. They claimed I was required to purchase additional insurance because my existing coverage is from Canada, even though my policy fully covers rental cars in the U.S. and I also have supplemental coverage through my credit card. I have rented cars in the U.S. many times and have never encountered this issue with any other rental agency. I also heard other customers, including those with U.S. insurance, raise similar complaints, which suggests the company may be using this as a way to charge customers more. In the end, I paid ten times the amount I had reserved. I do not believe this company should be listed on Kayak’s website.
A
2.0 Poor
Ghetto, felt like a scam center. They charged $1000 holding fee and gave me too large of a car. NOT in the airport. Closes at 12:30 so had to sleep in the airport before getting to it. Got there, waited 45 minutes for terrible service. In the end, I just gave up and took an uber to a different car rental facility. It was such a scam and not worth the $100 savings. (And I’m usually a huge cheapskate and risk taker)
A
2.0 Poor
My flight was slightly delayed arriving to Nashville. As I was exiting the plane, I called NU Car to tell them I was on my way. The girl who answered was obviously in her kitchen washing dishes. I told her to please tell the agent at the location that I’ll be there in ten minutes. It was 6:54pm and they close at 7:00. She said, “I can’t do that, we’re closed.” I said, “how can you be closed if it isn’t 7:00?” She said, “I’m sorry it isn’t possible.” So I had to take a Lyft into the city and come back the next day. When I arrived at the NU Car location the next day, I found out why. There aren’t real people working at the location. There are screens with agents, and you walk up to the screen and talk to someone at a remote location working from home. As far as having options on who to rent from, I’d never rent from this place again.
A
2.0 Poor
Customer service was atrocious and SLOW
A
2.0 Poor
I pre-paid but when I got the car they forced an upgrade claiming there weren’t any other options. So I had to pay more upon pickup even the I reduced the amount of time I needed the car from 2 days to only 1 day. Ultimately it became I really over priced rental. The customer service wasn’t great either. Took a long time to pick up and drop off. This rental car isn’t at the rental car center either so expect a lot of waiting around for transportation. I wouldn’t rent from here again.
A
10.0 Wonderful
Excellent Outstanding Easy
C
2.0 Poor
This is a scam. They tell you that you need to pay more when you arrive
A
10.0 Wonderful
No fuss - no issues. Despite a high deposit good value for money - if you have ample insurance on your credit card or otherwise you can drive with peace of mind. Service team with Thomas & his friends on the ground in Prague is excellent !
A
8.0 Very Good
Ok

How other car hire agencies scored

NU Car car hire prices in Australia

These are the best prices for 7-14 Aug.
Class Compact Car car
Class Compact Car
or similar Small
4
2
4-5
$23/day
View Deal
Hyundai i30 car
Hyundai i30
or similar Medium
5
3
4-5
$26/day
View Deal
MG 3 car
MG 3
or similar Small
2
2
4-5
$45/day
View Deal
Mitsubishi Outlander car
Mitsubishi Outlander
or similar SUV
5
3
4-5
$33/day
View Deal
Mitsubishi ASX car
Mitsubishi ASX
or similar SUV
4
2
4-5
$34/day
View Deal

Where can I find NU Car car hire?

Address

490 Nudgee Rd Hendra

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday08:00 - 12:30
Sunday08:00 - 12:30

Phone

+61 7 3868 1935
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Coolangatta
Small
$26/day
$21/day

Top tips for hiring a car from NU Car

  • 25% of our users found car hire from NU Car for $23 or less
  • Book your car hire from NU Car at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from NU Car is around 54% cheaper than other car types, on average.

FAQs about hiring a car from NU Car

  • How much does it cost to hire a car from NU Car?

    On average a car hire from NU Car costs $69 per day.

  • What is the most popular car hire from NU Car?

    Standard (Hyundai Sonata or similar) is the most frequently booked car hire type from NU Car.

  • How many car hire locations does NU Car have?

    NU Car has 264 car hire locations worldwide. Take a look at our NU Car car hire location map to find the best car near you.

  • Which countries does NU Car have car hire locations in?

    Albania, Argentina, Aruba, Australia, Bulgaria, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Dominican Republic, Estonia, Greece, Honduras, Iceland, Italy, Jamaica, Jordan, Latvia, Malta, Mauritius, Mexico, Morocco, New Zealand, Nicaragua, North Macedonia, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Saint Lucia, Serbia, Slovenia, Spain, Sri Lanka, St. Maarten, Suriname, Switzerland, Tanzania, Türkiye (Turkey), United Arab Emirates and United States

  • How much does it cost to hire a car from NU Car for a week?

    On average a car hire from NU Car costs $483 per week ($69 per day).

  • How much does it cost to hire a car from NU Car long term for a month?

    On average a car hire from NU Car costs $2,069 per month ($69 per day).

Everything you need to know for your NU Car car hire