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Book NU Car car hire

Driver's age: 25-65
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NU Car customer reviews

5.0
Fair1,167 verified ratings
Traveller rating:
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A
2.0 Poor
The shuttle driver that picked me up was Amazing(Ella?)!!! The one that dropped me off was horribly rude! While trying to return the car(yes I read the extensive directions) I tried pulling into the lot and was screamed at to back up and when I didn’t immediately because there was a car behind, she started waving her arms and shaking her head. I finally turned into the lot and then she said I didn’t listen to her and parked wrong. And this is a very tight lot and I’m driving a big pick-up truck and there was no other place to park. The young lady who took the keys and checked me out was polite. Clearly this is not a rental car agency. The place is a weird location and looks more like a repair shop. I was given a very large work pick-up truck regardless that I said it was for only 1 person. And I get its dealer’s choice but had I known it could be this big truck, I would have booked elsewhere. When I asked for anything smaller I was told nothing was available. The truck was not clean and smelled of smoke, regardless that it says, no smoking. I would never use this place again as it set a very bad tone for the beginning and ending of my trip.
A
10.0 Wonderful
It was very busy, but I was in my car very quickly. Excellent
A
4.0 Mediocre
Pick up experience may have been the worst. Drop off was great, smooth and efficient.
A
2.0 Poor
Couldn’t tell you the full experience because we left the lot without the car. In addition to what was paid ahead of the scheduled pick-up time, we were asked for an additional deposit which wouldn’t be a problem if they had a tap feature on their card reader. The antiquated POS system left us with no choice but to go to a competitor to get a rental car. The blame doesn’t land entirely on NU Car, as I should’ve kept at least one credit card, not debit card, with me, on vacation.
A
6.0 Okay
The off site shuttle system sucked. Too confusing.
C
10.0 Wonderful
Great service from start to finish with Nü for a first time experience! Car was great, pick-up/drop off both easy! Had an issue with our bill and they resolved it without issue!
A
4.0 Mediocre
All the fees should be posted on the web site not when you get. And you have no choice to pay for them, after coming off a long flight. The car company is still in the stone ages aira when they promote to be in the modern age. This is taking advantage of the customer, the phone number they give you doesn't even work it's a fax machine number and they play dumb about it. Next time all get a taxi for the price they charge. I would say more but it probably won't get anywhere, so I'm not going to write more issues I had. Very disappointed with rental company and web site 😒
A
6.0 Okay
I paid via kayak for $96 insurance that the NU Cars representative didint see on their end and was asking for $7,500 deposit or making me purchase their insurance for $250 so the deposit was $1,750. Not fair, would like to get the $96 refunded.
A
4.0 Mediocre
The car was old and with gearbox problem (making very loud noise and lak of power) When asked to change it, they refused. Poor service.
A
4.0 Mediocre
Rude customer service. Car misrepresented

How other car hire agencies scored

NU Car car hire prices in Australia

These are the best prices for 12-19 Jun.
Hyundai i30 car
Hyundai i30
or similar Medium
5
3
4-5
$27/day
View Deal
MG 3 car
MG 3
or similar Small
2
2
4-5
$26/day
View Deal
Mitsubishi ASX car
Mitsubishi ASX
or similar SUV
4
2
4-5
$34/day
View Deal

Where can I find NU Car car hire?

Address

490 Nudgee Rd Hendra

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday08:00 - 16:30
Sunday08:00 - 16:30

Phone

+61 7 3868 1935
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Brisbane
Small
$31/day
$22/day

Top tips for hiring a car from NU Car

  • 25% of our users found car hire from NU Car for $27 or less
  • Book your car hire from NU Car at least 10 weeks before your trip in order to get a below-average price.
  • Medium car hire from NU Car is around 66% cheaper than other car types, on average.

FAQs about hiring a car from NU Car

  • How much does it cost to hire a car from NU Car?

    On average a car hire from NU Car costs $61 per day.

  • What is the most popular car hire from NU Car?

    Standard (Ford Mondeo or similar) is the most frequently booked car hire type from NU Car.

  • How many car hire locations does NU Car have?

    NU Car has 262 car hire locations worldwide. Take a look at our NU Car car hire location map to find the best car near you.

  • Which countries does NU Car have car hire locations in?

    Albania, Argentina, Aruba, Australia, Bulgaria, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Dominican Republic, Estonia, Greece, Honduras, Iceland, Italy, Jamaica, Jordan, Latvia, Malta, Mauritius, Mexico, Morocco, New Zealand, Nicaragua, North Macedonia, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Saint Lucia, Serbia, Slovenia, Spain, Sri Lanka, St. Maarten, Suriname, Switzerland, Tanzania, Turkey, United Arab Emirates and United States

  • How much does it cost to hire a car from NU Car for a week?

    On average a car hire from NU Car costs $424 per week ($61 per day).

  • How much does it cost to hire a car from NU Car long term for a month?

    On average a car hire from NU Car costs $1,818 per month ($61 per day).

Everything you need to know for your NU Car car hire